Uncommon service: how to win by putting customers at the core of your business
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston, Mass.
Harvard Business Review Press
[2012]
|
| Schlagworte: | |
| Beschreibung: | x, 247 Seiten Diagramme 24 cm |
| ISBN: | 9781422133316 |
Internformat
MARC
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| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
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| 100 | 1 | |a Frei, Frances X. |0 (DE-588)171820126 |4 aut | |
| 245 | 1 | 0 | |a Uncommon service |b how to win by putting customers at the core of your business |c Frances Frei, Anne Morriss |
| 264 | 1 | |a Boston, Mass. |b Harvard Business Review Press |c [2012] | |
| 264 | 4 | |c © 2012 | |
| 300 | |a x, 247 Seiten |b Diagramme |c 24 cm | ||
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| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Customer services | |
| 650 | 4 | |a Service industries |x Management | |
| 650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
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| 700 | 1 | |a Morriss, Anne |4 aut | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-033059868 | ||
Datensatz im Suchindex
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| author | Frei, Frances X. Morriss, Anne |
| author_GND | (DE-588)171820126 |
| author_facet | Frei, Frances X. Morriss, Anne |
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| building | Verbundindex |
| bvnumber | BV047675771 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 QR 560 |
| ctrlnum | (OCoLC)1296322611 (DE-599)BVBBV047675771 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV047675771 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T18:55:36Z |
| indexdate | 2024-07-10T09:18:59Z |
| institution | BVB |
| isbn | 9781422133316 |
| language | English |
| lccn | 011029760 |
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| oclc_num | 1296322611 |
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| physical | x, 247 Seiten Diagramme 24 cm |
| publishDate | 2012 |
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| publisher | Harvard Business Review Press |
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| spelling | Frei, Frances X. (DE-588)171820126 aut Uncommon service how to win by putting customers at the core of your business Frances Frei, Anne Morriss Boston, Mass. Harvard Business Review Press [2012] © 2012 x, 247 Seiten Diagramme 24 cm txt rdacontent n rdamedia nc rdacarrier Customer relations Customer services Service industries Management Dienstleistung (DE-588)4012178-1 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s Dienstleistung (DE-588)4012178-1 s DE-604 Morriss, Anne aut |
| spellingShingle | Frei, Frances X. Morriss, Anne Uncommon service how to win by putting customers at the core of your business Customer relations Customer services Service industries Management Dienstleistung (DE-588)4012178-1 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4012178-1 (DE-588)4236865-0 |
| title | Uncommon service how to win by putting customers at the core of your business |
| title_auth | Uncommon service how to win by putting customers at the core of your business |
| title_exact_search | Uncommon service how to win by putting customers at the core of your business |
| title_exact_search_txtP | Uncommon service how to win by putting customers at the core of your business |
| title_full | Uncommon service how to win by putting customers at the core of your business Frances Frei, Anne Morriss |
| title_fullStr | Uncommon service how to win by putting customers at the core of your business Frances Frei, Anne Morriss |
| title_full_unstemmed | Uncommon service how to win by putting customers at the core of your business Frances Frei, Anne Morriss |
| title_short | Uncommon service |
| title_sort | uncommon service how to win by putting customers at the core of your business |
| title_sub | how to win by putting customers at the core of your business |
| topic | Customer relations Customer services Service industries Management Dienstleistung (DE-588)4012178-1 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Customer relations Customer services Service industries Management Dienstleistung Kundenmanagement |
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