The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
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| Main Authors: | , , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cham
Palgrave Macmillan
2020
Cham Springer International Publishing |
| Subjects: | |
| Online Access: | BTU01 FAB01 FAN01 FAW01 FHA01 FHD01 FHI01 FHM01 FHN01 FHO01 FHR01 FKE01 FLA01 FNU01 FRO01 FWS01 FWS02 HTW01 HWR01 TUM01 UBG01 UBR01 UBT01 UBW01 UBY01 UEI01 UPA01 Volltext |
| Physical Description: | 1 Online-Ressource (XIII, 211 Seiten) 20 Illustrationen |
| ISBN: | 9783030135621 |
| DOI: | 10.1007/978-3-030-13562-1 |
Staff View
MARC
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Record in the Search Index
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| author | Fornell, Claes Morgeson, Forrest V. III Hult, G. Tomas M. 1967- VanAmburg, David |
| author_GND | (DE-588)170185036 (DE-588)1074041534 (DE-588)128685832 |
| author_facet | Fornell, Claes Morgeson, Forrest V. III Hult, G. Tomas M. 1967- VanAmburg, David |
| author_role | aut aut aut aut |
| author_sort | Fornell, Claes |
| author_variant | c f cf f v m fv fvm g t m h gtm gtmh d v dv |
| building | Verbundindex |
| bvnumber | BV046652466 |
| classification_rvk | QP 620 |
| classification_tum | WIR 000 |
| collection | ZDB-30-PQE ZDB-2-BUM |
| ctrlnum | (ZDB-2-BUM)9783030135621 (OCoLC)1150806063 (DE-599)BVBBV046652466 |
| dewey-full | 658.8342 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8342 |
| dewey-search | 658.8342 |
| dewey-sort | 3658.8342 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| doi_str_mv | 10.1007/978-3-030-13562-1 |
| format | Electronic eBook |
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| id | DE-604.BV046652466 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T14:17:17Z |
| indexdate | 2025-02-20T06:59:52Z |
| institution | BVB |
| isbn | 9783030135621 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032063670 |
| oclc_num | 1150806063 |
| open_access_boolean | |
| owner | DE-573 DE-860 DE-91 DE-BY-TUM DE-83 DE-1046 DE-1043 DE-Aug4 DE-898 DE-BY-UBR DE-861 DE-188 DE-523 DE-1049 DE-859 DE-473 DE-BY-UBG DE-863 DE-BY-FWS DE-20 DE-1051 DE-862 DE-BY-FWS DE-92 DE-824 DE-2070s DE-M347 DE-703 DE-1102 DE-706 DE-739 DE-634 DE-1050 DE-355 DE-BY-UBR DE-11 |
| owner_facet | DE-573 DE-860 DE-91 DE-BY-TUM DE-83 DE-1046 DE-1043 DE-Aug4 DE-898 DE-BY-UBR DE-861 DE-188 DE-523 DE-1049 DE-859 DE-473 DE-BY-UBG DE-863 DE-BY-FWS DE-20 DE-1051 DE-862 DE-BY-FWS DE-92 DE-824 DE-2070s DE-M347 DE-703 DE-1102 DE-706 DE-739 DE-634 DE-1050 DE-355 DE-BY-UBR DE-11 |
| physical | 1 Online-Ressource (XIII, 211 Seiten) 20 Illustrationen |
| psigel | ZDB-30-PQE ZDB-2-BUM ZDB-2-BUM_2020 ZDB-30-PQE FHD01_PQE_Kauf |
| publishDate | 2020 |
| publishDateSearch | 2020 |
| publishDateSort | 2020 |
| publisher | Palgrave Macmillan Springer International Publishing |
| record_format | marc |
| spellingShingle | Fornell, Claes Morgeson, Forrest V. III Hult, G. Tomas M. 1967- VanAmburg, David The Reign of the Customer Customer-Centric Approaches to Improving Satisfaction Consumer Behavior Business Strategy/Leadership Branding Motivation research (Marketing) Leadership Branding (Marketing) Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenorientierung (DE-588)4316837-1 gnd |
| subject_GND | (DE-588)4129147-5 (DE-588)4316837-1 |
| title | The Reign of the Customer Customer-Centric Approaches to Improving Satisfaction |
| title_auth | The Reign of the Customer Customer-Centric Approaches to Improving Satisfaction |
| title_exact_search | The Reign of the Customer Customer-Centric Approaches to Improving Satisfaction |
| title_exact_search_txtP | The Reign of the Customer Customer-Centric Approaches to Improving Satisfaction |
| title_full | The Reign of the Customer Customer-Centric Approaches to Improving Satisfaction by Claes Fornell, Forrest V. Morgeson III, G. Tomas M. Hult, David VanAmburg |
| title_fullStr | The Reign of the Customer Customer-Centric Approaches to Improving Satisfaction by Claes Fornell, Forrest V. Morgeson III, G. Tomas M. Hult, David VanAmburg |
| title_full_unstemmed | The Reign of the Customer Customer-Centric Approaches to Improving Satisfaction by Claes Fornell, Forrest V. Morgeson III, G. Tomas M. Hult, David VanAmburg |
| title_short | The Reign of the Customer |
| title_sort | the reign of the customer customer centric approaches to improving satisfaction |
| title_sub | Customer-Centric Approaches to Improving Satisfaction |
| topic | Consumer Behavior Business Strategy/Leadership Branding Motivation research (Marketing) Leadership Branding (Marketing) Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenorientierung (DE-588)4316837-1 gnd |
| topic_facet | Consumer Behavior Business Strategy/Leadership Branding Motivation research (Marketing) Leadership Branding (Marketing) Verbraucherzufriedenheit Kundenorientierung |
| url | https://doi.org/10.1007/978-3-030-13562-1 |
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