European guidelines for customer contact centres: as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners
Gespeichert in:
| Format: | Elektronisch E-Book |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
[S.l.]
[2004]
|
| Schlagworte: | |
| Online-Zugang: | Volltext http://library.fes.de/emonos/2014.03/7764239/uni_etno.pdf |
| Beschreibung: | 1 Online-Ressource ([4] S.) Ill. |
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| spelling | European guidelines for customer contact centres as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners [S.l.] [2004] 1 Online-Ressource ([4] S.) Ill. txt rdacontent c rdamedia cr rdacarrier Arbeitsbedingungen fes Gewerkschaft, Arbeitsbedingungspolitik fes Internationale Gewerkschaftsbewegung fes Telekommunikationsindustrie fes Europäische Union fes UNI Global Union Europa Sonstige (DE-588)10043237-2 oth http://www.uniglobalunion.org/sites/default/files/attachments/pdf/EN%20-%20UNI-ETNO%20Call%20Centre%20Guidelines.pdf Volltext http://library.fes.de/emonos/2014.03/7764239/uni_etno.pdf Langzeitarchivierung FES; Speicherung: 13.02.2014 |
| spellingShingle | European guidelines for customer contact centres as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners Arbeitsbedingungen fes Gewerkschaft, Arbeitsbedingungspolitik fes Internationale Gewerkschaftsbewegung fes Telekommunikationsindustrie fes |
| title | European guidelines for customer contact centres as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners |
| title_auth | European guidelines for customer contact centres as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners |
| title_exact_search | European guidelines for customer contact centres as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners |
| title_full | European guidelines for customer contact centres as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners |
| title_fullStr | European guidelines for customer contact centres as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners |
| title_full_unstemmed | European guidelines for customer contact centres as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners |
| title_short | European guidelines for customer contact centres |
| title_sort | european guidelines for customer contact centres as part of the european social dialogue the social partners uni europa and the european telecommunication network operators association etno have made an agreement on guidelines for the operation of customer contact centres in the telecom sector these guidelines are contained in the following agreement made by he social partners |
| title_sub | as part of the European Social Dialogue, the social partners - UNI Europa and the European Telecommunication Network Operators' Association (ETNO) - have made an agreement on guidelines for the operation of customer contact centres in the telecom sector ; these guidelines are contained in the following agreement made by he social partners |
| topic | Arbeitsbedingungen fes Gewerkschaft, Arbeitsbedingungspolitik fes Internationale Gewerkschaftsbewegung fes Telekommunikationsindustrie fes |
| topic_facet | Arbeitsbedingungen Gewerkschaft, Arbeitsbedingungspolitik Internationale Gewerkschaftsbewegung Telekommunikationsindustrie Europäische Union |
| url | http://www.uniglobalunion.org/sites/default/files/attachments/pdf/EN%20-%20UNI-ETNO%20Call%20Centre%20Guidelines.pdf http://library.fes.de/emonos/2014.03/7764239/uni_etno.pdf |
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