Customer service: empowerment and entrapment
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Basingstoke [u.a.]
Palgrave
2001
|
| Ausgabe: | 1. publ. |
| Schriftenreihe: | Critical perspectives on work and organisations
|
| Schlagworte: | |
| Beschreibung: | XI, 215 S. graph. Darst. |
| ISBN: | 0333946073 |
Internformat
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| 250 | |a 1. publ. | ||
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| 300 | |a XI, 215 S. |b graph. Darst. | ||
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| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Critical perspectives on work and organisations | |
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| 650 | 4 | |a Service à la clientèle | |
| 650 | 4 | |a Service à la clientèle - Gestion | |
| 650 | 4 | |a Customer services | |
| 650 | 4 | |a Customer services |x Management | |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
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| bvnumber | BV017047939 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)45853375 (DE-599)BVBBV017047939 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
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| id | DE-604.BV017047939 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T19:13:13Z |
| institution | BVB |
| isbn | 0333946073 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010289939 |
| oclc_num | 45853375 |
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| physical | XI, 215 S. graph. Darst. |
| publishDate | 2001 |
| publishDateSearch | 2001 |
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| publisher | Palgrave |
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| series2 | Critical perspectives on work and organisations |
| spelling | Customer service empowerment and entrapment ed. by Andrew Sturdy ... 1. publ. Basingstoke [u.a.] Palgrave 2001 XI, 215 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Critical perspectives on work and organisations Klantenservice gtt Service à la clientèle Service à la clientèle - Gestion Customer services Customer services Management Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Kundendienst (DE-588)4135134-4 s DE-604 Kundenmanagement (DE-588)4236865-0 s Sturdy, Andrew edt |
| spellingShingle | Customer service empowerment and entrapment Klantenservice gtt Service à la clientèle Service à la clientèle - Gestion Customer services Customer services Management Kundenmanagement (DE-588)4236865-0 gnd Kundendienst (DE-588)4135134-4 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4135134-4 (DE-588)4143413-4 |
| title | Customer service empowerment and entrapment |
| title_auth | Customer service empowerment and entrapment |
| title_exact_search | Customer service empowerment and entrapment |
| title_full | Customer service empowerment and entrapment ed. by Andrew Sturdy ... |
| title_fullStr | Customer service empowerment and entrapment ed. by Andrew Sturdy ... |
| title_full_unstemmed | Customer service empowerment and entrapment ed. by Andrew Sturdy ... |
| title_short | Customer service |
| title_sort | customer service empowerment and entrapment |
| title_sub | empowerment and entrapment |
| topic | Klantenservice gtt Service à la clientèle Service à la clientèle - Gestion Customer services Customer services Management Kundenmanagement (DE-588)4236865-0 gnd Kundendienst (DE-588)4135134-4 gnd |
| topic_facet | Klantenservice Service à la clientèle Service à la clientèle - Gestion Customer services Customer services Management Kundenmanagement Kundendienst Aufsatzsammlung |
| work_keys_str_mv | AT sturdyandrew customerserviceempowermentandentrapment |