Innovative technologies for increasing service productivity:
"Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for...
Gespeichert in:
| Weitere Verfasser: | , , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) :
IGI Global,
2024.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for Increasing Service Productivity delves into this urgent issue, offering a comprehensive exploration of the trends and challenges confronting service industries. The book sheds light on the impact of digital transformation, emerging technologies, and disruptive business models, serving as a guide for navigating the complexities of service productivity in an ever-changing environment.As a groundbreaking solution, this book not only identifies challenges but provides various solutions for service organizations to thrive amidst technological disruption. Its unique selling points lie in the breadth of its coverage, spanning diverse service industries and dissecting the symbiotic relationship between technology and productivity. Offering practical strategies and tools, the book equips service professionals with the means to enhance productivity, quality, and customer experience. By connecting the gap between theoretical insights and practical implementation, it stands as a valuable resource for academics, researchers, and service managers seeking innovative solutions to the evolving landscape of service productivity."-- |
| Beschreibung: | 27 PDFs (404 pages) Also available in print. |
| Format: | Mode of access: World Wide Web. |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9798369320204 |
| Zugangseinschränkungen: | Restricted to subscribers or individual electronic text purchasers. |
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| 245 | 0 | 0 | |a Innovative technologies for increasing service productivity |c Sridhar Manohar, Amit Mittal, Sekar Raju, Arjun J. Nair, editors. |
| 264 | 1 | |a Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : |b IGI Global, |c 2024. | |
| 300 | |a 27 PDFs (404 pages) | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a electronic |2 isbdmedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Chapter 1. Innovating services: navigating the digital frontier -- Chapter 2. Platform business models and service innovation: a comprehensive review of digital ecosystems -- Chapter 3. Revolutionizing service productivity: a roadmap of innovative technologies -- Chapter 4. Enhancing logistics operations through technological advancements for superior service efficiency -- Chapter 5. Embracing digital transformation: a paradigm shift in business operations and strategies -- Chapter 6. Digital transformation and changes in business models for service industries: general principles and cases from hospitality, traveling, food delivery -- Chapter 7. Enhancing service excellence in the hospitality industry through effective service recovery from failures -- Chapter 8. The transformation of human existence through the integration of artificial intelligence -- Chapter 9. Implementing artificial intelligence and virtual experiences in hospitality -- Chapter 10. Artificial intelligence (AI) for tourism start-ups -- Chapter 11. Revolutionizing creative tourism: integrating AI in marketing for immersive travel experiences -- Chapter 12. Social media marketing strategies for innovating relationship marketing in the digital era -- Chapter 13. Employer branding: pioneering HR innovations -- Chapter 14. Robo-finance unveiled: a bibliometric analysis of advisory services in financial management -- Chapter 15. The power of cross-functional collaboration and market knowledge integration to achieve competitive advantages in the automobile sector -- Chapter 16. Service quality and innovation in air transport -- Chapter 17. Innovative technologies for healthcare service productivity -- Chapter 18. A review study on the challenges and opportunities in implementing the metaverse in healthcare: an Asian perspective -- Chapter 19. Green shoots of agriculture: nurturing agri start-ups in Jammu and Kashmir and Punjab - an incubation center perspective -- Chapter 20. The impact of innovative strategies on a small-scale service industry in Ghana. | |
| 506 | |a Restricted to subscribers or individual electronic text purchasers. | ||
| 520 | 3 | |a "Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for Increasing Service Productivity delves into this urgent issue, offering a comprehensive exploration of the trends and challenges confronting service industries. The book sheds light on the impact of digital transformation, emerging technologies, and disruptive business models, serving as a guide for navigating the complexities of service productivity in an ever-changing environment.As a groundbreaking solution, this book not only identifies challenges but provides various solutions for service organizations to thrive amidst technological disruption. Its unique selling points lie in the breadth of its coverage, spanning diverse service industries and dissecting the symbiotic relationship between technology and productivity. Offering practical strategies and tools, the book equips service professionals with the means to enhance productivity, quality, and customer experience. By connecting the gap between theoretical insights and practical implementation, it stands as a valuable resource for academics, researchers, and service managers seeking innovative solutions to the evolving landscape of service productivity."-- |c Provided by publisher. | |
| 530 | |a Also available in print. | ||
| 538 | |a Mode of access: World Wide Web. | ||
| 588 | |a Description based on title screen (IGI Global, viewed 03/08/2024). | ||
| 650 | 0 | |a Customer services |x Management. | |
| 650 | 0 | |a Service industries |x Information technology. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Manohar, Sridhar, |e editor. | |
| 700 | 1 | |a Mittal, Amit, |e editor. | |
| 700 | 1 | |a Nair, Arjun J |d 1986- |e editor. | |
| 700 | 1 | |a Raju, Sekar |d 1967- |e editor. | |
| 710 | 2 | |a IGI Global, |e publisher. | |
| 776 | 0 | 8 | |i Print version: |z 9798369320198 |
| 856 | 4 | 0 | |l FWS01 |p ZDB-98-IGB |q FWS_PDA_IGB |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/979-8-3693-2019-8 |3 Volltext |
| 912 | |a ZDB-98-IGB | ||
| 049 | |a DE-863 | ||
Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-98-IGB-00331394 |
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| adam_text | |
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| author2 | Manohar, Sridhar Mittal, Amit Nair, Arjun J 1986- Raju, Sekar 1967- |
| author2_role | edt edt edt edt |
| author2_variant | s m sm a m am a j n aj ajn s r sr |
| author_facet | Manohar, Sridhar Mittal, Amit Nair, Arjun J 1986- Raju, Sekar 1967- |
| building | Verbundindex |
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| contents | Chapter 1. Innovating services: navigating the digital frontier -- Chapter 2. Platform business models and service innovation: a comprehensive review of digital ecosystems -- Chapter 3. Revolutionizing service productivity: a roadmap of innovative technologies -- Chapter 4. Enhancing logistics operations through technological advancements for superior service efficiency -- Chapter 5. Embracing digital transformation: a paradigm shift in business operations and strategies -- Chapter 6. Digital transformation and changes in business models for service industries: general principles and cases from hospitality, traveling, food delivery -- Chapter 7. Enhancing service excellence in the hospitality industry through effective service recovery from failures -- Chapter 8. The transformation of human existence through the integration of artificial intelligence -- Chapter 9. Implementing artificial intelligence and virtual experiences in hospitality -- Chapter 10. Artificial intelligence (AI) for tourism start-ups -- Chapter 11. Revolutionizing creative tourism: integrating AI in marketing for immersive travel experiences -- Chapter 12. Social media marketing strategies for innovating relationship marketing in the digital era -- Chapter 13. Employer branding: pioneering HR innovations -- Chapter 14. Robo-finance unveiled: a bibliometric analysis of advisory services in financial management -- Chapter 15. The power of cross-functional collaboration and market knowledge integration to achieve competitive advantages in the automobile sector -- Chapter 16. Service quality and innovation in air transport -- Chapter 17. Innovative technologies for healthcare service productivity -- Chapter 18. A review study on the challenges and opportunities in implementing the metaverse in healthcare: an Asian perspective -- Chapter 19. Green shoots of agriculture: nurturing agri start-ups in Jammu and Kashmir and Punjab - an incubation center perspective -- Chapter 20. The impact of innovative strategies on a small-scale service industry in Ghana. |
| ctrlnum | (CaBNVSL)slc00005663 (OCoLC)1425976672 |
| dewey-full | 658.4038 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4038 |
| dewey-search | 658.4038 |
| dewey-sort | 3658.4038 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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Artificial intelligence (AI) for tourism start-ups -- Chapter 11. Revolutionizing creative tourism: integrating AI in marketing for immersive travel experiences -- Chapter 12. Social media marketing strategies for innovating relationship marketing in the digital era -- Chapter 13. Employer branding: pioneering HR innovations -- Chapter 14. Robo-finance unveiled: a bibliometric analysis of advisory services in financial management -- Chapter 15. The power of cross-functional collaboration and market knowledge integration to achieve competitive advantages in the automobile sector -- Chapter 16. Service quality and innovation in air transport -- Chapter 17. Innovative technologies for healthcare service productivity -- Chapter 18. A review study on the challenges and opportunities in implementing the metaverse in healthcare: an Asian perspective -- Chapter 19. 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| genre | Electronic books. |
| genre_facet | Electronic books. |
| id | ZDB-98-IGB-00331394 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-16T15:52:00Z |
| institution | BVB |
| isbn | 9798369320204 |
| language | English |
| oclc_num | 1425976672 |
| open_access_boolean | |
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| owner_facet | DE-863 DE-BY-FWS |
| physical | 27 PDFs (404 pages) Also available in print. |
| psigel | ZDB-98-IGB |
| publishDate | 2024 |
| publishDateSearch | 2024 |
| publishDateSort | 2024 |
| publisher | IGI Global, |
| record_format | marc |
| spelling | Innovative technologies for increasing service productivity Sridhar Manohar, Amit Mittal, Sekar Raju, Arjun J. Nair, editors. Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : IGI Global, 2024. 27 PDFs (404 pages) text rdacontent electronic isbdmedia online resource rdacarrier Includes bibliographical references and index. Chapter 1. Innovating services: navigating the digital frontier -- Chapter 2. Platform business models and service innovation: a comprehensive review of digital ecosystems -- Chapter 3. Revolutionizing service productivity: a roadmap of innovative technologies -- Chapter 4. Enhancing logistics operations through technological advancements for superior service efficiency -- Chapter 5. Embracing digital transformation: a paradigm shift in business operations and strategies -- Chapter 6. Digital transformation and changes in business models for service industries: general principles and cases from hospitality, traveling, food delivery -- Chapter 7. Enhancing service excellence in the hospitality industry through effective service recovery from failures -- Chapter 8. The transformation of human existence through the integration of artificial intelligence -- Chapter 9. Implementing artificial intelligence and virtual experiences in hospitality -- Chapter 10. Artificial intelligence (AI) for tourism start-ups -- Chapter 11. Revolutionizing creative tourism: integrating AI in marketing for immersive travel experiences -- Chapter 12. Social media marketing strategies for innovating relationship marketing in the digital era -- Chapter 13. Employer branding: pioneering HR innovations -- Chapter 14. Robo-finance unveiled: a bibliometric analysis of advisory services in financial management -- Chapter 15. The power of cross-functional collaboration and market knowledge integration to achieve competitive advantages in the automobile sector -- Chapter 16. Service quality and innovation in air transport -- Chapter 17. Innovative technologies for healthcare service productivity -- Chapter 18. A review study on the challenges and opportunities in implementing the metaverse in healthcare: an Asian perspective -- Chapter 19. Green shoots of agriculture: nurturing agri start-ups in Jammu and Kashmir and Punjab - an incubation center perspective -- Chapter 20. The impact of innovative strategies on a small-scale service industry in Ghana. Restricted to subscribers or individual electronic text purchasers. "Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for Increasing Service Productivity delves into this urgent issue, offering a comprehensive exploration of the trends and challenges confronting service industries. The book sheds light on the impact of digital transformation, emerging technologies, and disruptive business models, serving as a guide for navigating the complexities of service productivity in an ever-changing environment.As a groundbreaking solution, this book not only identifies challenges but provides various solutions for service organizations to thrive amidst technological disruption. Its unique selling points lie in the breadth of its coverage, spanning diverse service industries and dissecting the symbiotic relationship between technology and productivity. Offering practical strategies and tools, the book equips service professionals with the means to enhance productivity, quality, and customer experience. By connecting the gap between theoretical insights and practical implementation, it stands as a valuable resource for academics, researchers, and service managers seeking innovative solutions to the evolving landscape of service productivity."-- Provided by publisher. Also available in print. Mode of access: World Wide Web. Description based on title screen (IGI Global, viewed 03/08/2024). Customer services Management. Service industries Information technology. Electronic books. Manohar, Sridhar, editor. Mittal, Amit, editor. Nair, Arjun J 1986- editor. Raju, Sekar 1967- editor. IGI Global, publisher. Print version: 9798369320198 FWS01 ZDB-98-IGB FWS_PDA_IGB http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/979-8-3693-2019-8 Volltext |
| spellingShingle | Innovative technologies for increasing service productivity Chapter 1. Innovating services: navigating the digital frontier -- Chapter 2. Platform business models and service innovation: a comprehensive review of digital ecosystems -- Chapter 3. Revolutionizing service productivity: a roadmap of innovative technologies -- Chapter 4. Enhancing logistics operations through technological advancements for superior service efficiency -- Chapter 5. Embracing digital transformation: a paradigm shift in business operations and strategies -- Chapter 6. Digital transformation and changes in business models for service industries: general principles and cases from hospitality, traveling, food delivery -- Chapter 7. Enhancing service excellence in the hospitality industry through effective service recovery from failures -- Chapter 8. The transformation of human existence through the integration of artificial intelligence -- Chapter 9. Implementing artificial intelligence and virtual experiences in hospitality -- Chapter 10. Artificial intelligence (AI) for tourism start-ups -- Chapter 11. Revolutionizing creative tourism: integrating AI in marketing for immersive travel experiences -- Chapter 12. Social media marketing strategies for innovating relationship marketing in the digital era -- Chapter 13. Employer branding: pioneering HR innovations -- Chapter 14. Robo-finance unveiled: a bibliometric analysis of advisory services in financial management -- Chapter 15. The power of cross-functional collaboration and market knowledge integration to achieve competitive advantages in the automobile sector -- Chapter 16. Service quality and innovation in air transport -- Chapter 17. Innovative technologies for healthcare service productivity -- Chapter 18. A review study on the challenges and opportunities in implementing the metaverse in healthcare: an Asian perspective -- Chapter 19. Green shoots of agriculture: nurturing agri start-ups in Jammu and Kashmir and Punjab - an incubation center perspective -- Chapter 20. The impact of innovative strategies on a small-scale service industry in Ghana. Customer services Management. Service industries Information technology. |
| title | Innovative technologies for increasing service productivity |
| title_auth | Innovative technologies for increasing service productivity |
| title_exact_search | Innovative technologies for increasing service productivity |
| title_full | Innovative technologies for increasing service productivity Sridhar Manohar, Amit Mittal, Sekar Raju, Arjun J. Nair, editors. |
| title_fullStr | Innovative technologies for increasing service productivity Sridhar Manohar, Amit Mittal, Sekar Raju, Arjun J. Nair, editors. |
| title_full_unstemmed | Innovative technologies for increasing service productivity Sridhar Manohar, Amit Mittal, Sekar Raju, Arjun J. Nair, editors. |
| title_short | Innovative technologies for increasing service productivity |
| title_sort | innovative technologies for increasing service productivity |
| topic | Customer services Management. Service industries Information technology. |
| topic_facet | Customer services Management. Service industries Information technology. Electronic books. |
| url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/979-8-3693-2019-8 |
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