The rise of blockchain applications in customer experience:
"Blockchain is a groundbreaking technology that is altering supply chain management and has tremendous ramifications for many businesses. There have been several scholarly publications dedicated to investigating how distributed ledger technology will affect companies and industries. However, pr...
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| Other Authors: | , , , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA)
IGI Global
[2024]
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| Subjects: | |
| Online Access: | DE-862 DE-863 |
| Summary: | "Blockchain is a groundbreaking technology that is altering supply chain management and has tremendous ramifications for many businesses. There have been several scholarly publications dedicated to investigating how distributed ledger technology will affect companies and industries. However, present research efforts lack an explanation of what blockchain technology entails for the greatest stakeholder of these organizations and industries: consumers.The Rise of Blockchain Applications in Customer Experience provides an overview of how blockchain influences consumers and considers the key characteristics of blockchain models for institutional success. Covering key topics such as online customer experiences, customer satisfaction, and consumer behavior, this premier reference source is ideal for business owners, managers, policymakers, scholars, researchers, academicians, practitioners, instructors, and students."-- |
| Physical Description: | 22 PDFs (304 Seiten) Also available in print. |
| Format: | Mode of access: World Wide Web. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781668476512 |
| Access: | Restricted to subscribers or individual electronic text purchasers. |
Staff View
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| 245 | 0 | 4 | |a The rise of blockchain applications in customer experience |c Kwame Simpe Ofori, George Kofi Amoako, Mohammed Majeed, Abdul-Raheed Alolo, Gideon Awini, editor. |
| 264 | 1 | |a Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) |b IGI Global |c [2024] | |
| 300 | |a 22 PDFs (304 Seiten) | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a electronic |2 isbdmedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Chapter 1. Understanding blockchain's role in social media marketing: a review of academic literature and social media discussions -- Chapter 2. Does blockchain and internet of things (BCoT) help in managing customer data? -- Chapter 3. Blockchain application for healthcare data management and patient experience -- Chapter 4. Prospects and challenges of blockchain technology in managing healthcare data: evidence from Africa -- Chapter 5. Blockchain and customer engagement -- Chapter 6. Constructing an e-commerce model using the framework of blockchain -- Chapter 7. Initial coin offerings as a form of alternative financing for start-ups: a systematic literature review and bibliometric analysis -- Chapter 8. Conceptual blockchain analysis for disaster management -- Chapter 9. Blockchain and customer experience -- Chapter 10. Securing end user computing environments using blockchain -- Chapter 11. Blockchain for student experience -- Chapter 12. Security social networking and cybersecurity technology challenges -- Chapter 13. Challenges of blockchain usage in the education sector -- Chapter 14. Challenges of blockchain implementation for patient services -- Chapter 15. Customer experience in the web 3.0 era: the meeting of blockchain and the metaverse. | |
| 506 | |a Restricted to subscribers or individual electronic text purchasers. | ||
| 520 | 3 | |a "Blockchain is a groundbreaking technology that is altering supply chain management and has tremendous ramifications for many businesses. There have been several scholarly publications dedicated to investigating how distributed ledger technology will affect companies and industries. However, present research efforts lack an explanation of what blockchain technology entails for the greatest stakeholder of these organizations and industries: consumers.The Rise of Blockchain Applications in Customer Experience provides an overview of how blockchain influences consumers and considers the key characteristics of blockchain models for institutional success. Covering key topics such as online customer experiences, customer satisfaction, and consumer behavior, this premier reference source is ideal for business owners, managers, policymakers, scholars, researchers, academicians, practitioners, instructors, and students."-- |c Provided by publisher. | |
| 530 | |a Also available in print. | ||
| 538 | |a Mode of access: World Wide Web. | ||
| 588 | |a Description based on title screen (IGI Global, viewed 11/27/2023). | ||
| 650 | 0 | |a Blockchains (Databases) | |
| 650 | 0 | |a Consumers' preferences |x Technological innovations. | |
| 650 | 0 | |a Consumers |x Attitudes |x Technological innovations. | |
| 653 | |a Blockchain. | ||
| 653 | |a Consumer Behavior. | ||
| 653 | |a Customer Experience. | ||
| 653 | |a Customer Order Management. | ||
| 653 | |a Customer Satisfaction. | ||
| 653 | |a Digital Customer Experiences. | ||
| 653 | |a Online Customer Experiences. | ||
| 653 | |a Supply Chain. | ||
| 653 | |a Technology. | ||
| 653 | |a Telecommunication. | ||
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Alolo, Abdul-Raheed Akeji |d 1972- |e editor. | |
| 700 | 1 | |a Amoako, George Kofi |d 1965- |e editor. | |
| 700 | 1 | |a Awini, Gideon |d 1987- |e editor. | |
| 700 | 1 | |a Majeed, Mohammed |d 1982- |e editor. | |
| 700 | 1 | |a Ofori, Kwame Simpe |d 1983- |e editor. | |
| 710 | 2 | |a IGI Global, |e publisher. | |
| 776 | 0 | 8 | |i Print version: |z 1668476495 |z 9781668476499 |
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| 966 | 4 | 0 | |l DE-863 |p ZDB-98-IGB |q FWS_PDA_IGB |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-6684-7649-9 |3 Volltext |
| 912 | |a ZDB-98-IGB | ||
| 049 | |a DE-862 | ||
| 049 | |a DE-863 | ||
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| adam_text | |
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| author2 | Alolo, Abdul-Raheed Akeji 1972- Amoako, George Kofi 1965- Awini, Gideon 1987- Majeed, Mohammed 1982- Ofori, Kwame Simpe 1983- |
| author2_role | edt edt edt edt edt |
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| author_facet | Alolo, Abdul-Raheed Akeji 1972- Amoako, George Kofi 1965- Awini, Gideon 1987- Majeed, Mohammed 1982- Ofori, Kwame Simpe 1983- |
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| contents | Chapter 1. Understanding blockchain's role in social media marketing: a review of academic literature and social media discussions -- Chapter 2. Does blockchain and internet of things (BCoT) help in managing customer data? -- Chapter 3. Blockchain application for healthcare data management and patient experience -- Chapter 4. Prospects and challenges of blockchain technology in managing healthcare data: evidence from Africa -- Chapter 5. Blockchain and customer engagement -- Chapter 6. Constructing an e-commerce model using the framework of blockchain -- Chapter 7. Initial coin offerings as a form of alternative financing for start-ups: a systematic literature review and bibliometric analysis -- Chapter 8. Conceptual blockchain analysis for disaster management -- Chapter 9. Blockchain and customer experience -- Chapter 10. Securing end user computing environments using blockchain -- Chapter 11. Blockchain for student experience -- Chapter 12. Security social networking and cybersecurity technology challenges -- Chapter 13. Challenges of blockchain usage in the education sector -- Chapter 14. Challenges of blockchain implementation for patient services -- Chapter 15. Customer experience in the web 3.0 era: the meeting of blockchain and the metaverse. |
| ctrlnum | (CaBNVSL)slc00005193 (OCoLC)1368010940 |
| dewey-full | 658.8/34 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/34 |
| dewey-search | 658.8/34 |
| dewey-sort | 3658.8 234 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| genre | Electronic books. |
| genre_facet | Electronic books. |
| id | ZDB-98-IGB-00309085 |
| illustrated | Not Illustrated |
| indexdate | 2025-03-18T14:30:36Z |
| institution | BVB |
| isbn | 9781668476512 |
| language | English |
| oclc_num | 1368010940 |
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| physical | 22 PDFs (304 Seiten) Also available in print. |
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| spelling | The rise of blockchain applications in customer experience Kwame Simpe Ofori, George Kofi Amoako, Mohammed Majeed, Abdul-Raheed Alolo, Gideon Awini, editor. Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) IGI Global [2024] 22 PDFs (304 Seiten) text rdacontent electronic isbdmedia online resource rdacarrier Includes bibliographical references and index. Chapter 1. Understanding blockchain's role in social media marketing: a review of academic literature and social media discussions -- Chapter 2. Does blockchain and internet of things (BCoT) help in managing customer data? -- Chapter 3. Blockchain application for healthcare data management and patient experience -- Chapter 4. Prospects and challenges of blockchain technology in managing healthcare data: evidence from Africa -- Chapter 5. Blockchain and customer engagement -- Chapter 6. Constructing an e-commerce model using the framework of blockchain -- Chapter 7. Initial coin offerings as a form of alternative financing for start-ups: a systematic literature review and bibliometric analysis -- Chapter 8. Conceptual blockchain analysis for disaster management -- Chapter 9. Blockchain and customer experience -- Chapter 10. Securing end user computing environments using blockchain -- Chapter 11. Blockchain for student experience -- Chapter 12. Security social networking and cybersecurity technology challenges -- Chapter 13. Challenges of blockchain usage in the education sector -- Chapter 14. Challenges of blockchain implementation for patient services -- Chapter 15. Customer experience in the web 3.0 era: the meeting of blockchain and the metaverse. Restricted to subscribers or individual electronic text purchasers. "Blockchain is a groundbreaking technology that is altering supply chain management and has tremendous ramifications for many businesses. There have been several scholarly publications dedicated to investigating how distributed ledger technology will affect companies and industries. However, present research efforts lack an explanation of what blockchain technology entails for the greatest stakeholder of these organizations and industries: consumers.The Rise of Blockchain Applications in Customer Experience provides an overview of how blockchain influences consumers and considers the key characteristics of blockchain models for institutional success. Covering key topics such as online customer experiences, customer satisfaction, and consumer behavior, this premier reference source is ideal for business owners, managers, policymakers, scholars, researchers, academicians, practitioners, instructors, and students."-- Provided by publisher. Also available in print. Mode of access: World Wide Web. Description based on title screen (IGI Global, viewed 11/27/2023). Blockchains (Databases) Consumers' preferences Technological innovations. Consumers Attitudes Technological innovations. Blockchain. Consumer Behavior. Customer Experience. Customer Order Management. Customer Satisfaction. Digital Customer Experiences. Online Customer Experiences. Supply Chain. Technology. Telecommunication. Electronic books. Alolo, Abdul-Raheed Akeji 1972- editor. Amoako, George Kofi 1965- editor. Awini, Gideon 1987- editor. Majeed, Mohammed 1982- editor. Ofori, Kwame Simpe 1983- editor. IGI Global, publisher. Print version: 1668476495 9781668476499 |
| spellingShingle | The rise of blockchain applications in customer experience Chapter 1. Understanding blockchain's role in social media marketing: a review of academic literature and social media discussions -- Chapter 2. Does blockchain and internet of things (BCoT) help in managing customer data? -- Chapter 3. Blockchain application for healthcare data management and patient experience -- Chapter 4. Prospects and challenges of blockchain technology in managing healthcare data: evidence from Africa -- Chapter 5. Blockchain and customer engagement -- Chapter 6. Constructing an e-commerce model using the framework of blockchain -- Chapter 7. Initial coin offerings as a form of alternative financing for start-ups: a systematic literature review and bibliometric analysis -- Chapter 8. Conceptual blockchain analysis for disaster management -- Chapter 9. Blockchain and customer experience -- Chapter 10. Securing end user computing environments using blockchain -- Chapter 11. Blockchain for student experience -- Chapter 12. Security social networking and cybersecurity technology challenges -- Chapter 13. Challenges of blockchain usage in the education sector -- Chapter 14. Challenges of blockchain implementation for patient services -- Chapter 15. Customer experience in the web 3.0 era: the meeting of blockchain and the metaverse. Blockchains (Databases) Consumers' preferences Technological innovations. Consumers Attitudes Technological innovations. |
| title | The rise of blockchain applications in customer experience |
| title_auth | The rise of blockchain applications in customer experience |
| title_exact_search | The rise of blockchain applications in customer experience |
| title_full | The rise of blockchain applications in customer experience Kwame Simpe Ofori, George Kofi Amoako, Mohammed Majeed, Abdul-Raheed Alolo, Gideon Awini, editor. |
| title_fullStr | The rise of blockchain applications in customer experience Kwame Simpe Ofori, George Kofi Amoako, Mohammed Majeed, Abdul-Raheed Alolo, Gideon Awini, editor. |
| title_full_unstemmed | The rise of blockchain applications in customer experience Kwame Simpe Ofori, George Kofi Amoako, Mohammed Majeed, Abdul-Raheed Alolo, Gideon Awini, editor. |
| title_short | The rise of blockchain applications in customer experience |
| title_sort | rise of blockchain applications in customer experience |
| topic | Blockchains (Databases) Consumers' preferences Technological innovations. Consumers Attitudes Technological innovations. |
| topic_facet | Blockchains (Databases) Consumers' preferences Technological innovations. Consumers Attitudes Technological innovations. Electronic books. |
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