APA (7th ed.) Citation

Gupta, N., & Sarma, S. (2023). Handbook of research on the interplay between service quality and customer delight. IGI Global.

Chicago Style (17th ed.) Citation

Gupta, Neha, and Sarmistha Sarma. Handbook of Research on the Interplay Between Service Quality and Customer Delight. Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA): IGI Global, 2023.

MLA (9th ed.) Citation

Gupta, Neha, and Sarmistha Sarma. Handbook of Research on the Interplay Between Service Quality and Customer Delight. IGI Global, 2023.