Knowledge driven service innovation and management: IT strategies for business alignment and value creation

"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publish...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser: Chew, Eng K.
Körperschaft: IGI Global
Weitere Verfasser: Gottschalk, Petter 1950-
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2013.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.
Beschreibung:electronic texts (530 p.) : digital files.
Also available in print.
Format:Mode of access: World Wide Web.
Bibliographie:Includes bibliographical references.
ISBN:9781466625136 (ebook)
Zugangseinschränkungen:Restricted to subscribers or individual electronic text purchasers.

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