Knowledge driven service innovation and management: IT strategies for business alignment and value creation
"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publish...
Gespeichert in:
1. Verfasser: | |
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Körperschaft: | |
Weitere Verfasser: | |
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2013.
|
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher. |
Beschreibung: | electronic texts (530 p.) : digital files. Also available in print. |
Format: | Mode of access: World Wide Web. |
Bibliographie: | Includes bibliographical references. |
ISBN: | 9781466625136 (ebook) |
Zugangseinschränkungen: | Restricted to subscribers or individual electronic text purchasers. |
Internformat
MARC
LEADER | 00000nam a2200000 a 4500 | ||
---|---|---|---|
001 | ZDB-98-IGB-00068195 | ||
003 | IGIG | ||
005 | 20121117141619.0 | ||
006 | m e d | ||
007 | cr bn||||m|||a | ||
008 | 121114s2013 pau fob 000 0 eng d | ||
010 | |z 2012023235 | ||
020 | |a 9781466625136 (ebook) | ||
020 | |z 9781466625129 (hardcover) | ||
020 | |z 9781466625143 (print & perpetual access) | ||
024 | 7 | |a 10.4018/978-1-4666-2512-9 |2 doi | |
035 | |a (CaBNVSL)gtp00553981 | ||
035 | |a (OCoLC)818587623 | ||
040 | |a CaBNVSL |c CaBNVSL |d CaBNVSL | ||
050 | 4 | |a HD30.2 |b .C4734 2013e | |
082 | 7 | |a 658.4/038 |2 23 | |
100 | 1 | |a Chew, Eng K. | |
245 | 1 | 0 | |a Knowledge driven service innovation and management |h [electronic resource] |b IT strategies for business alignment and value creation |c by Eng K. Chew and Petter Gottschalk. |
260 | |a Hershey, Pa. : |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), |c c2013. | ||
300 | |a electronic texts (530 p.) : |b digital files. | ||
504 | |a Includes bibliographical references. | ||
505 | 0 | |a Theories and models of service-oriented firms -- Strategy, process, organization, and systems -- Knowledge organizations and dynamic organizational capabilities -- Service principles, design, and strategies -- Strategic alignment and IT-enabled value creation -- Critical success factors of IT strategy -- Enterprise processes and architectures for customer value creation -- Strategic programs: planning and execution -- Strategic alignment and service systems case examples -- Outsourcing of IT resources: basic principles -- Sourcing strategies and theories -- The CIO enabling IT and service governance -- Business innovation and information management -- Service innovation and management -- Innovation driven knowledge management. | |
506 | |a Restricted to subscribers or individual electronic text purchasers. | ||
520 | 3 | |a "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher. | |
530 | |a Also available in print. | ||
538 | |a Mode of access: World Wide Web. | ||
588 | |a Description based on title screen (IGI Global, viewed November 16, 2012). | ||
650 | 0 | |a Information technology |x Management. | |
650 | 0 | |a Knowledge management. | |
653 | |a Business intelligence | ||
653 | |a Corporate strategy | ||
653 | |a Customer value co-creation | ||
653 | |a IT organizational principles | ||
653 | |a Knowledge driven service innovation | ||
653 | |a Service oriented firms | ||
653 | |a Strategic resources | ||
653 | |a Strategy systems | ||
700 | 1 | |a Gottschalk, Petter |d 1950- | |
710 | 2 | |a IGI Global. | |
776 | 0 | |c (Original) |w (DLC)2012023235 | |
776 | 0 | 8 | |i Print version: |z 1466625120 |z 9781466625129 |w (DLC) 2012023235 |
856 | 4 | 0 | |l FWS01 |p ZDB-98-IGB |q FWS_PDA_IGB |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-2512-9 |3 Volltext |
912 | |a ZDB-98-IGB | ||
049 | |a DE-863 |
Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-98-IGB-00068195 |
---|---|
_version_ | 1816797075080216576 |
adam_text | |
any_adam_object | |
author | Chew, Eng K. |
author2 | Gottschalk, Petter 1950- |
author2_role | |
author2_variant | p g pg |
author_corporate | IGI Global |
author_corporate_role | |
author_facet | Chew, Eng K. Gottschalk, Petter 1950- IGI Global |
author_role | |
author_sort | Chew, Eng K. |
author_variant | e k c ek ekc |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | H - Social Science |
callnumber-label | HD30 |
callnumber-raw | HD30.2 .C4734 2013e |
callnumber-search | HD30.2 .C4734 2013e |
callnumber-sort | HD 230.2 C4734 42013E |
callnumber-subject | HD - Industries, Land Use, Labor |
collection | ZDB-98-IGB |
contents | Theories and models of service-oriented firms -- Strategy, process, organization, and systems -- Knowledge organizations and dynamic organizational capabilities -- Service principles, design, and strategies -- Strategic alignment and IT-enabled value creation -- Critical success factors of IT strategy -- Enterprise processes and architectures for customer value creation -- Strategic programs: planning and execution -- Strategic alignment and service systems case examples -- Outsourcing of IT resources: basic principles -- Sourcing strategies and theories -- The CIO enabling IT and service governance -- Business innovation and information management -- Service innovation and management -- Innovation driven knowledge management. |
ctrlnum | (CaBNVSL)gtp00553981 (OCoLC)818587623 |
dewey-full | 658.4/038 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4/038 |
dewey-search | 658.4/038 |
dewey-sort | 3658.4 238 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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isbn | 9781466625136 (ebook) |
language | English |
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publisher | IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), |
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spelling | Chew, Eng K. Knowledge driven service innovation and management [electronic resource] IT strategies for business alignment and value creation by Eng K. Chew and Petter Gottschalk. Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2013. electronic texts (530 p.) : digital files. Includes bibliographical references. Theories and models of service-oriented firms -- Strategy, process, organization, and systems -- Knowledge organizations and dynamic organizational capabilities -- Service principles, design, and strategies -- Strategic alignment and IT-enabled value creation -- Critical success factors of IT strategy -- Enterprise processes and architectures for customer value creation -- Strategic programs: planning and execution -- Strategic alignment and service systems case examples -- Outsourcing of IT resources: basic principles -- Sourcing strategies and theories -- The CIO enabling IT and service governance -- Business innovation and information management -- Service innovation and management -- Innovation driven knowledge management. Restricted to subscribers or individual electronic text purchasers. "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher. Also available in print. Mode of access: World Wide Web. Description based on title screen (IGI Global, viewed November 16, 2012). Information technology Management. Knowledge management. Business intelligence Corporate strategy Customer value co-creation IT organizational principles Knowledge driven service innovation Service oriented firms Strategic resources Strategy systems Gottschalk, Petter 1950- IGI Global. (Original) (DLC)2012023235 Print version: 1466625120 9781466625129 (DLC) 2012023235 FWS01 ZDB-98-IGB FWS_PDA_IGB http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-2512-9 Volltext |
spellingShingle | Chew, Eng K. Knowledge driven service innovation and management IT strategies for business alignment and value creation Theories and models of service-oriented firms -- Strategy, process, organization, and systems -- Knowledge organizations and dynamic organizational capabilities -- Service principles, design, and strategies -- Strategic alignment and IT-enabled value creation -- Critical success factors of IT strategy -- Enterprise processes and architectures for customer value creation -- Strategic programs: planning and execution -- Strategic alignment and service systems case examples -- Outsourcing of IT resources: basic principles -- Sourcing strategies and theories -- The CIO enabling IT and service governance -- Business innovation and information management -- Service innovation and management -- Innovation driven knowledge management. Information technology Management. Knowledge management. |
title | Knowledge driven service innovation and management IT strategies for business alignment and value creation |
title_auth | Knowledge driven service innovation and management IT strategies for business alignment and value creation |
title_exact_search | Knowledge driven service innovation and management IT strategies for business alignment and value creation |
title_full | Knowledge driven service innovation and management [electronic resource] IT strategies for business alignment and value creation by Eng K. Chew and Petter Gottschalk. |
title_fullStr | Knowledge driven service innovation and management [electronic resource] IT strategies for business alignment and value creation by Eng K. Chew and Petter Gottschalk. |
title_full_unstemmed | Knowledge driven service innovation and management [electronic resource] IT strategies for business alignment and value creation by Eng K. Chew and Petter Gottschalk. |
title_short | Knowledge driven service innovation and management |
title_sort | knowledge driven service innovation and management it strategies for business alignment and value creation |
title_sub | IT strategies for business alignment and value creation |
topic | Information technology Management. Knowledge management. |
topic_facet | Information technology Management. Knowledge management. |
url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-2512-9 |
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