Innovative mobile platform developments for electronic services design and delivery:
"This book is a comprehensive look at all aspects of production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services&q...
Gespeichert in:
| Körperschaft: | |
|---|---|
| Weitere Verfasser: | |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2012.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "This book is a comprehensive look at all aspects of production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services"--Provided by publisher. |
| Beschreibung: | electronic texts (264 p.) : digital files. Also available in print. |
| Format: | Mode of access: World Wide Web. |
| Bibliographie: | Includes bibliographical references. |
| ISBN: | 9781466615694 (ebook) |
| Zugangseinschränkungen: | Restricted to subscribers or individual electronic text purchasers. |
Internformat
MARC
| LEADER | 00000nam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | ZDB-98-IGB-00061630 | ||
| 003 | IGIG | ||
| 005 | 20120425130502.0 | ||
| 006 | m e d | ||
| 007 | cr bn||||m|||a | ||
| 008 | 120423s2012 pau fsb 000 0 eng d | ||
| 010 | |z 2012002145 | ||
| 020 | |a 9781466615694 (ebook) | ||
| 020 | |z 9781466615687 (hbk.) | ||
| 020 | |z 9781466615700 (print & perpetual access) | ||
| 024 | 7 | |a 10.4018/978-1-4666-1568-7 |2 doi | |
| 035 | |a (CaBNVSL)gtp00551580 | ||
| 035 | |a (OCoLC)807847159 | ||
| 040 | |a CaBNVSL |c CaBNVSL |d CaBNVSL | ||
| 050 | 4 | |a TK5103.2 |b .I516 2012e | |
| 082 | 7 | |a 658/.05 |2 23 | |
| 245 | 0 | 0 | |a Innovative mobile platform developments for electronic services design and delivery |h [electronic resource] |c Ada Scupola, editor. |
| 260 | |a Hershey, Pa. : |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), |c c2012. | ||
| 300 | |a electronic texts (264 p.) : |b digital files. | ||
| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | |a 1. Consumers' attitudes toward mobile commerce: a model to capture the cultural and environment influences / QiYing Su, Carl Adams -- 2. Determinants of goal-directed mobile ticketing service adoption among internet users: the case of Taiwan / Shen-Yao Wang, Ting Lie -- 3. Analysis of mobile users' perception towards SMS voting / Ainin Sulaiman, Ali Hussein Saleh Zolait, NG Kaisin -- 4. Adoption of a comprehensive web-based wealth management service / Tomi Dahlberg, Anssi Öörni -- 5. SMS banking: an exploratory investigation of the factors influencing future use / Krassie Petrova, Shi Yu -- 6. Does technology acceptance change the way from CRM to customer loyalty?: an empirical study on the banking industry / Yi-Yuan Liu -- 7. Enhancing complaint and problem management: design and evaluation of an m-service using pictures and positioning / Gustaf Juell-Skielse -- 8. M-government for education: assessing students' preferences for mobile campus services / Diana Ishmatova, Yuri V. Fedotov -- 9. The role of choice in the development of an m-government strategy in Turkey / Ronan de Kervenoael, N. Meltem Cakici, Duygu Guner -- 10. Evolution of electronic and mobile business and services: government support for e/m-payment systems / Carl Adams, Simon Mouatt -- 11. Activity-based costing in public administrations: a business process modeling approach / Jörg Becker, Philipp Bergener, Michael Räckers -- 12. Knowledge interoperability among parliaments and government / E. Loukis, Alexandros Xenakis -- 13. Investigating the landscape in national interoperability frameworks / Yannis Charalabidis, Fenareti Lampathaki, Dimitris Askounis -- 14. Examining the role of stakeholders in adopting enterprise application integration technologies in local government domain / Muhammad Mustafa Kamal, Vishanth Weerakkody -- 15. Understanding shared services: an exploration of the IS literature / Suraya Miskon ... [et al.]. | |
| 506 | |a Restricted to subscribers or individual electronic text purchasers. | ||
| 520 | 3 | |a "This book is a comprehensive look at all aspects of production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services"--Provided by publisher. | |
| 530 | |a Also available in print. | ||
| 538 | |a Mode of access: World Wide Web. | ||
| 588 | |a Description based on title screen (IGI Global, viewed April 22, 2012). | ||
| 650 | 0 | |a Electronic commerce. | |
| 650 | 0 | |a Mobile communication systems. | |
| 650 | 0 | |a Mobile computing. | |
| 653 | |a IT enabled self-services | ||
| 653 | |a Mobile advertisements | ||
| 653 | |a Mobile applications | ||
| 653 | |a Mobile communication | ||
| 653 | |a Mobile services | ||
| 653 | |a Mobile technology | ||
| 653 | |a Online product presentation | ||
| 653 | |a Production management | ||
| 653 | |a Self-service systems | ||
| 700 | 1 | |a Scupola, Ada. | |
| 710 | 2 | |a IGI Global. | |
| 776 | 0 | |c (Original) |w (DLC)2012002145 | |
| 776 | 0 | 8 | |i Print version: |z 1466615680 |z 9781466615687 |w (DLC) 2012002145 |
| 856 | 4 | 0 | |l FWS01 |p ZDB-98-IGB |q FWS_PDA_IGB |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-1568-7 |3 Volltext |
| 912 | |a ZDB-98-IGB | ||
| 049 | |a DE-863 | ||
Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-98-IGB-00061630 |
|---|---|
| _version_ | 1804751450224459776 |
| adam_text | |
| any_adam_object | |
| author2 | Scupola, Ada |
| author2_role | |
| author2_variant | a s as |
| author_corporate | IGI Global |
| author_corporate_role | |
| author_facet | Scupola, Ada IGI Global |
| author_sort | Scupola, Ada |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | T - Technology |
| callnumber-label | TK5103 |
| callnumber-raw | TK5103.2 .I516 2012e |
| callnumber-search | TK5103.2 .I516 2012e |
| callnumber-sort | TK 45103.2 I516 42012E |
| callnumber-subject | TK - Electrical and Nuclear Engineering |
| collection | ZDB-98-IGB |
| contents | 1. Consumers' attitudes toward mobile commerce: a model to capture the cultural and environment influences / QiYing Su, Carl Adams -- 2. Determinants of goal-directed mobile ticketing service adoption among internet users: the case of Taiwan / Shen-Yao Wang, Ting Lie -- 3. Analysis of mobile users' perception towards SMS voting / Ainin Sulaiman, Ali Hussein Saleh Zolait, NG Kaisin -- 4. Adoption of a comprehensive web-based wealth management service / Tomi Dahlberg, Anssi Öörni -- 5. SMS banking: an exploratory investigation of the factors influencing future use / Krassie Petrova, Shi Yu -- 6. Does technology acceptance change the way from CRM to customer loyalty?: an empirical study on the banking industry / Yi-Yuan Liu -- 7. Enhancing complaint and problem management: design and evaluation of an m-service using pictures and positioning / Gustaf Juell-Skielse -- 8. M-government for education: assessing students' preferences for mobile campus services / Diana Ishmatova, Yuri V. Fedotov -- 9. The role of choice in the development of an m-government strategy in Turkey / Ronan de Kervenoael, N. Meltem Cakici, Duygu Guner -- 10. Evolution of electronic and mobile business and services: government support for e/m-payment systems / Carl Adams, Simon Mouatt -- 11. Activity-based costing in public administrations: a business process modeling approach / Jörg Becker, Philipp Bergener, Michael Räckers -- 12. Knowledge interoperability among parliaments and government / E. Loukis, Alexandros Xenakis -- 13. Investigating the landscape in national interoperability frameworks / Yannis Charalabidis, Fenareti Lampathaki, Dimitris Askounis -- 14. Examining the role of stakeholders in adopting enterprise application integration technologies in local government domain / Muhammad Mustafa Kamal, Vishanth Weerakkody -- 15. Understanding shared services: an exploration of the IS literature / Suraya Miskon ... [et al.]. |
| ctrlnum | (CaBNVSL)gtp00551580 (OCoLC)807847159 |
| dewey-full | 658/.05 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658/.05 |
| dewey-search | 658/.05 |
| dewey-sort | 3658 15 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>04245nam a2200541 a 4500</leader><controlfield tag="001">ZDB-98-IGB-00061630</controlfield><controlfield tag="003">IGIG</controlfield><controlfield tag="005">20120425130502.0</controlfield><controlfield tag="006">m e d </controlfield><controlfield tag="007">cr bn||||m|||a</controlfield><controlfield tag="008">120423s2012 pau fsb 000 0 eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="z"> 2012002145</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781466615694 (ebook)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781466615687 (hbk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781466615700 (print & perpetual access)</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.4018/978-1-4666-1568-7</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(CaBNVSL)gtp00551580</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)807847159</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">CaBNVSL</subfield><subfield code="c">CaBNVSL</subfield><subfield code="d">CaBNVSL</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">TK5103.2</subfield><subfield code="b">.I516 2012e</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">658/.05</subfield><subfield code="2">23</subfield></datafield><datafield tag="245" ind1="0" ind2="0"><subfield code="a">Innovative mobile platform developments for electronic services design and delivery</subfield><subfield code="h">[electronic resource] </subfield><subfield code="c">Ada Scupola, editor.</subfield></datafield><datafield tag="260" ind1=" " ind2=" "><subfield code="a">Hershey, Pa. :</subfield><subfield code="b">IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),</subfield><subfield code="c">c2012.</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">electronic texts (264 p.) :</subfield><subfield code="b">digital files.</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references.</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">1. Consumers' attitudes toward mobile commerce: a model to capture the cultural and environment influences / QiYing Su, Carl Adams -- 2. Determinants of goal-directed mobile ticketing service adoption among internet users: the case of Taiwan / Shen-Yao Wang, Ting Lie -- 3. Analysis of mobile users' perception towards SMS voting / Ainin Sulaiman, Ali Hussein Saleh Zolait, NG Kaisin -- 4. Adoption of a comprehensive web-based wealth management service / Tomi Dahlberg, Anssi Öörni -- 5. SMS banking: an exploratory investigation of the factors influencing future use / Krassie Petrova, Shi Yu -- 6. Does technology acceptance change the way from CRM to customer loyalty?: an empirical study on the banking industry / Yi-Yuan Liu -- 7. Enhancing complaint and problem management: design and evaluation of an m-service using pictures and positioning / Gustaf Juell-Skielse -- 8. M-government for education: assessing students' preferences for mobile campus services / Diana Ishmatova, Yuri V. Fedotov -- 9. The role of choice in the development of an m-government strategy in Turkey / Ronan de Kervenoael, N. Meltem Cakici, Duygu Guner -- 10. Evolution of electronic and mobile business and services: government support for e/m-payment systems / Carl Adams, Simon Mouatt -- 11. Activity-based costing in public administrations: a business process modeling approach / Jörg Becker, Philipp Bergener, Michael Räckers -- 12. Knowledge interoperability among parliaments and government / E. Loukis, Alexandros Xenakis -- 13. Investigating the landscape in national interoperability frameworks / Yannis Charalabidis, Fenareti Lampathaki, Dimitris Askounis -- 14. Examining the role of stakeholders in adopting enterprise application integration technologies in local government domain / Muhammad Mustafa Kamal, Vishanth Weerakkody -- 15. Understanding shared services: an exploration of the IS literature / Suraya Miskon ... [et al.].</subfield></datafield><datafield tag="506" ind1=" " ind2=" "><subfield code="a">Restricted to subscribers or individual electronic text purchasers.</subfield></datafield><datafield tag="520" ind1="3" ind2=" "><subfield code="a">"This book is a comprehensive look at all aspects of production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services"--Provided by publisher.</subfield></datafield><datafield tag="530" ind1=" " ind2=" "><subfield code="a">Also available in print.</subfield></datafield><datafield tag="538" ind1=" " ind2=" "><subfield code="a">Mode of access: World Wide Web.</subfield></datafield><datafield tag="588" ind1=" " ind2=" "><subfield code="a">Description based on title screen (IGI Global, viewed April 22, 2012).</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Electronic commerce.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Mobile communication systems.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Mobile computing.</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">IT enabled self-services</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Mobile advertisements</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Mobile applications</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Mobile communication</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Mobile services</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Mobile technology</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Online product presentation</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Production management </subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Self-service systems</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Scupola, Ada.</subfield></datafield><datafield tag="710" ind1="2" ind2=" "><subfield code="a">IGI Global.</subfield></datafield><datafield tag="776" ind1="0" ind2=" "><subfield code="c">(Original)</subfield><subfield code="w">(DLC)2012002145</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="z">1466615680</subfield><subfield code="z">9781466615687</subfield><subfield code="w">(DLC) 2012002145</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="l">FWS01</subfield><subfield code="p">ZDB-98-IGB</subfield><subfield code="q">FWS_PDA_IGB</subfield><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-1568-7</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-98-IGB</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield></datafield></record></collection> |
| id | ZDB-98-IGB-00061630 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-16T15:51:45Z |
| institution | BVB |
| isbn | 9781466615694 (ebook) |
| language | English |
| oclc_num | 807847159 |
| open_access_boolean | |
| owner | DE-863 DE-BY-FWS |
| owner_facet | DE-863 DE-BY-FWS |
| physical | electronic texts (264 p.) : digital files. Also available in print. |
| psigel | ZDB-98-IGB |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), |
| record_format | marc |
| spelling | Innovative mobile platform developments for electronic services design and delivery [electronic resource] Ada Scupola, editor. Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2012. electronic texts (264 p.) : digital files. Includes bibliographical references. 1. Consumers' attitudes toward mobile commerce: a model to capture the cultural and environment influences / QiYing Su, Carl Adams -- 2. Determinants of goal-directed mobile ticketing service adoption among internet users: the case of Taiwan / Shen-Yao Wang, Ting Lie -- 3. Analysis of mobile users' perception towards SMS voting / Ainin Sulaiman, Ali Hussein Saleh Zolait, NG Kaisin -- 4. Adoption of a comprehensive web-based wealth management service / Tomi Dahlberg, Anssi Öörni -- 5. SMS banking: an exploratory investigation of the factors influencing future use / Krassie Petrova, Shi Yu -- 6. Does technology acceptance change the way from CRM to customer loyalty?: an empirical study on the banking industry / Yi-Yuan Liu -- 7. Enhancing complaint and problem management: design and evaluation of an m-service using pictures and positioning / Gustaf Juell-Skielse -- 8. M-government for education: assessing students' preferences for mobile campus services / Diana Ishmatova, Yuri V. Fedotov -- 9. The role of choice in the development of an m-government strategy in Turkey / Ronan de Kervenoael, N. Meltem Cakici, Duygu Guner -- 10. Evolution of electronic and mobile business and services: government support for e/m-payment systems / Carl Adams, Simon Mouatt -- 11. Activity-based costing in public administrations: a business process modeling approach / Jörg Becker, Philipp Bergener, Michael Räckers -- 12. Knowledge interoperability among parliaments and government / E. Loukis, Alexandros Xenakis -- 13. Investigating the landscape in national interoperability frameworks / Yannis Charalabidis, Fenareti Lampathaki, Dimitris Askounis -- 14. Examining the role of stakeholders in adopting enterprise application integration technologies in local government domain / Muhammad Mustafa Kamal, Vishanth Weerakkody -- 15. Understanding shared services: an exploration of the IS literature / Suraya Miskon ... [et al.]. Restricted to subscribers or individual electronic text purchasers. "This book is a comprehensive look at all aspects of production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services"--Provided by publisher. Also available in print. Mode of access: World Wide Web. Description based on title screen (IGI Global, viewed April 22, 2012). Electronic commerce. Mobile communication systems. Mobile computing. IT enabled self-services Mobile advertisements Mobile applications Mobile communication Mobile services Mobile technology Online product presentation Production management Self-service systems Scupola, Ada. IGI Global. (Original) (DLC)2012002145 Print version: 1466615680 9781466615687 (DLC) 2012002145 FWS01 ZDB-98-IGB FWS_PDA_IGB http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-1568-7 Volltext |
| spellingShingle | Innovative mobile platform developments for electronic services design and delivery 1. Consumers' attitudes toward mobile commerce: a model to capture the cultural and environment influences / QiYing Su, Carl Adams -- 2. Determinants of goal-directed mobile ticketing service adoption among internet users: the case of Taiwan / Shen-Yao Wang, Ting Lie -- 3. Analysis of mobile users' perception towards SMS voting / Ainin Sulaiman, Ali Hussein Saleh Zolait, NG Kaisin -- 4. Adoption of a comprehensive web-based wealth management service / Tomi Dahlberg, Anssi Öörni -- 5. SMS banking: an exploratory investigation of the factors influencing future use / Krassie Petrova, Shi Yu -- 6. Does technology acceptance change the way from CRM to customer loyalty?: an empirical study on the banking industry / Yi-Yuan Liu -- 7. Enhancing complaint and problem management: design and evaluation of an m-service using pictures and positioning / Gustaf Juell-Skielse -- 8. M-government for education: assessing students' preferences for mobile campus services / Diana Ishmatova, Yuri V. Fedotov -- 9. The role of choice in the development of an m-government strategy in Turkey / Ronan de Kervenoael, N. Meltem Cakici, Duygu Guner -- 10. Evolution of electronic and mobile business and services: government support for e/m-payment systems / Carl Adams, Simon Mouatt -- 11. Activity-based costing in public administrations: a business process modeling approach / Jörg Becker, Philipp Bergener, Michael Räckers -- 12. Knowledge interoperability among parliaments and government / E. Loukis, Alexandros Xenakis -- 13. Investigating the landscape in national interoperability frameworks / Yannis Charalabidis, Fenareti Lampathaki, Dimitris Askounis -- 14. Examining the role of stakeholders in adopting enterprise application integration technologies in local government domain / Muhammad Mustafa Kamal, Vishanth Weerakkody -- 15. Understanding shared services: an exploration of the IS literature / Suraya Miskon ... [et al.]. Electronic commerce. Mobile communication systems. Mobile computing. |
| title | Innovative mobile platform developments for electronic services design and delivery |
| title_auth | Innovative mobile platform developments for electronic services design and delivery |
| title_exact_search | Innovative mobile platform developments for electronic services design and delivery |
| title_full | Innovative mobile platform developments for electronic services design and delivery [electronic resource] Ada Scupola, editor. |
| title_fullStr | Innovative mobile platform developments for electronic services design and delivery [electronic resource] Ada Scupola, editor. |
| title_full_unstemmed | Innovative mobile platform developments for electronic services design and delivery [electronic resource] Ada Scupola, editor. |
| title_short | Innovative mobile platform developments for electronic services design and delivery |
| title_sort | innovative mobile platform developments for electronic services design and delivery |
| topic | Electronic commerce. Mobile communication systems. Mobile computing. |
| topic_facet | Electronic commerce. Mobile communication systems. Mobile computing. |
| url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-1568-7 |
| work_keys_str_mv | AT scupolaada innovativemobileplatformdevelopmentsforelectronicservicesdesignanddelivery AT igiglobal innovativemobileplatformdevelopmentsforelectronicservicesdesignanddelivery |