Information systems and new applications in the service sector: models and methods
"This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher.
Gespeichert in:
| Körperschaft: | |
|---|---|
| Weitere Verfasser: | |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2011.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher. |
| Beschreibung: | electronic texts (347 p.) : ill., digital files. Also available in print. |
| Format: | Mode of access: World Wide Web. |
| Bibliographie: | Includes bibliographical references. |
| ISBN: | 9781609601409 (ebook) |
| Zugangseinschränkungen: | Restricted to subscribers or individual electronic text purchasers. |
Internformat
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| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | |a 1. Comparative analysis of international education systems / John Wang ... [et al.] -- 2. Customer perspectives of mobile services / Banu Kargin, Nuri Basoglu, Tugrul Daim -- 3. Customer perceived value of travel and tourism Web sites / Maria Lexhagen -- 4. The architecture of service systems as the framework for the definition of service science scope / Andrew Targowski -- 5. The grid as a virtual enterprise enabler / Bill Vassiliadis -- 6. A value-satisfaction taxonomy of IS effectiveness (VSTISE) / Yair Levy, Kenneth Murphy, Stelios Zanakis -- 7. A survey of development methods for Semantic Web service systems / Terje Wahl, Guttorm Sindre -- 8. A service science perspective on human-computer interface issues of online service applications / Claudio Pinhanez -- 9. Toward an integrated conceptualization of the service and service system concepts / Manuel Mora ... [et al.] -- 10. Information technology service management and opportunities for information systems curricula / Sue Conger -- 11. IT service personnel / Aileen Cater-Steel -- 12. Service science, management, engineering, and design (SSMED) / Jim Spohrer, Stephen Kwan -- 13. Access control method with XML databases / Lili Sun, Yan Li, Hua Wang -- 14. IT services offshoring / Paolo Popoli -- 15. Online services delivered by NTO portals / Marco Papa, Marina Avgeri -- 16. Performance modeling and analysis of surgery patient identification using RFID / Byungho Jeong, Chen-Yang Cheng, Vittal Prabhu -- | |
| 505 | 0 | |a 17. Does the Internet increase fundraising revenues of nonprofit organizations? / Yasin Ozcelik -- 18. Perceived risk for multiple services in the consumer buying cycle / Lawrence Cunningham ... [et al.] -- 19. Modeling and governance of procurement as a service responsive to business events / Darko Galinec, Ksenija Klasic -- 20. Staying competitive in the political unrest and global financial crisis / William Wall. | |
| 506 | |a Restricted to subscribers or individual electronic text purchasers. | ||
| 520 | 3 | |a "This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher. | |
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| 588 | |a Description based on title screen (IGI Global, viewed Jan. 13, 2011). | ||
| 650 | 0 | |a Service industries |x Information technology. | |
| 650 | 0 | |a Service industries |x Technological innovations. | |
| 650 | 0 | |a Web 2.0. | |
| 650 | 0 | |a Web services. | |
| 653 | |a Business services | ||
| 653 | |a Creative problem solving | ||
| 653 | |a Logistics network configuration | ||
| 653 | |a Matching supply with demand | ||
| 653 | |a Multiple-objective decision making | ||
| 653 | |a Optimization of service systems | ||
| 653 | |a Performance measures and quality control | ||
| 653 | |a Public service management | ||
| 653 | |a Revenue and risk management | ||
| 653 | |a Self-service systems | ||
| 653 | |a Supplier relationship management | ||
| 653 | |a Web services | ||
| 700 | 1 | |a Wang, John |d 1955- | |
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| contents | 1. Comparative analysis of international education systems / John Wang ... [et al.] -- 2. Customer perspectives of mobile services / Banu Kargin, Nuri Basoglu, Tugrul Daim -- 3. Customer perceived value of travel and tourism Web sites / Maria Lexhagen -- 4. The architecture of service systems as the framework for the definition of service science scope / Andrew Targowski -- 5. The grid as a virtual enterprise enabler / Bill Vassiliadis -- 6. A value-satisfaction taxonomy of IS effectiveness (VSTISE) / Yair Levy, Kenneth Murphy, Stelios Zanakis -- 7. A survey of development methods for Semantic Web service systems / Terje Wahl, Guttorm Sindre -- 8. A service science perspective on human-computer interface issues of online service applications / Claudio Pinhanez -- 9. Toward an integrated conceptualization of the service and service system concepts / Manuel Mora ... [et al.] -- 10. Information technology service management and opportunities for information systems curricula / Sue Conger -- 11. IT service personnel / Aileen Cater-Steel -- 12. Service science, management, engineering, and design (SSMED) / Jim Spohrer, Stephen Kwan -- 13. Access control method with XML databases / Lili Sun, Yan Li, Hua Wang -- 14. IT services offshoring / Paolo Popoli -- 15. Online services delivered by NTO portals / Marco Papa, Marina Avgeri -- 16. Performance modeling and analysis of surgery patient identification using RFID / Byungho Jeong, Chen-Yang Cheng, Vittal Prabhu -- 17. Does the Internet increase fundraising revenues of nonprofit organizations? / Yasin Ozcelik -- 18. Perceived risk for multiple services in the consumer buying cycle / Lawrence Cunningham ... [et al.] -- 19. Modeling and governance of procurement as a service responsive to business events / Darko Galinec, Ksenija Klasic -- 20. Staying competitive in the political unrest and global financial crisis / William Wall. |
| ctrlnum | (CaBNVSL)gtp00545504 (OCoLC)707610502 |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/038011 |
| dewey-search | 658.4/038011 |
| dewey-sort | 3658.4 538011 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| language | English |
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| physical | electronic texts (347 p.) : ill., digital files. Also available in print. |
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| spelling | Information systems and new applications in the service sector [electronic resource] models and methods John Wang, editor. Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2011. electronic texts (347 p.) : ill., digital files. Includes bibliographical references. 1. Comparative analysis of international education systems / John Wang ... [et al.] -- 2. Customer perspectives of mobile services / Banu Kargin, Nuri Basoglu, Tugrul Daim -- 3. Customer perceived value of travel and tourism Web sites / Maria Lexhagen -- 4. The architecture of service systems as the framework for the definition of service science scope / Andrew Targowski -- 5. The grid as a virtual enterprise enabler / Bill Vassiliadis -- 6. A value-satisfaction taxonomy of IS effectiveness (VSTISE) / Yair Levy, Kenneth Murphy, Stelios Zanakis -- 7. A survey of development methods for Semantic Web service systems / Terje Wahl, Guttorm Sindre -- 8. A service science perspective on human-computer interface issues of online service applications / Claudio Pinhanez -- 9. Toward an integrated conceptualization of the service and service system concepts / Manuel Mora ... [et al.] -- 10. Information technology service management and opportunities for information systems curricula / Sue Conger -- 11. IT service personnel / Aileen Cater-Steel -- 12. Service science, management, engineering, and design (SSMED) / Jim Spohrer, Stephen Kwan -- 13. Access control method with XML databases / Lili Sun, Yan Li, Hua Wang -- 14. IT services offshoring / Paolo Popoli -- 15. Online services delivered by NTO portals / Marco Papa, Marina Avgeri -- 16. Performance modeling and analysis of surgery patient identification using RFID / Byungho Jeong, Chen-Yang Cheng, Vittal Prabhu -- 17. Does the Internet increase fundraising revenues of nonprofit organizations? / Yasin Ozcelik -- 18. Perceived risk for multiple services in the consumer buying cycle / Lawrence Cunningham ... [et al.] -- 19. Modeling and governance of procurement as a service responsive to business events / Darko Galinec, Ksenija Klasic -- 20. Staying competitive in the political unrest and global financial crisis / William Wall. Restricted to subscribers or individual electronic text purchasers. "This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher. Also available in print. Mode of access: World Wide Web. Description based on title screen (IGI Global, viewed Jan. 13, 2011). Service industries Information technology. Service industries Technological innovations. Web 2.0. Web services. Business services Creative problem solving Logistics network configuration Matching supply with demand Multiple-objective decision making Optimization of service systems Performance measures and quality control Public service management Revenue and risk management Self-service systems Supplier relationship management Web services Wang, John 1955- IGI Global. (Original) (DLC)2010047354 Print version: 1609601386 9781609601386 (DLC) 2010047354 FWS01 ZDB-98-IGB FWS_PDA_IGB http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60960-138-6 Volltext |
| spellingShingle | Information systems and new applications in the service sector models and methods 1. Comparative analysis of international education systems / John Wang ... [et al.] -- 2. Customer perspectives of mobile services / Banu Kargin, Nuri Basoglu, Tugrul Daim -- 3. Customer perceived value of travel and tourism Web sites / Maria Lexhagen -- 4. The architecture of service systems as the framework for the definition of service science scope / Andrew Targowski -- 5. The grid as a virtual enterprise enabler / Bill Vassiliadis -- 6. A value-satisfaction taxonomy of IS effectiveness (VSTISE) / Yair Levy, Kenneth Murphy, Stelios Zanakis -- 7. A survey of development methods for Semantic Web service systems / Terje Wahl, Guttorm Sindre -- 8. A service science perspective on human-computer interface issues of online service applications / Claudio Pinhanez -- 9. Toward an integrated conceptualization of the service and service system concepts / Manuel Mora ... [et al.] -- 10. Information technology service management and opportunities for information systems curricula / Sue Conger -- 11. IT service personnel / Aileen Cater-Steel -- 12. Service science, management, engineering, and design (SSMED) / Jim Spohrer, Stephen Kwan -- 13. Access control method with XML databases / Lili Sun, Yan Li, Hua Wang -- 14. IT services offshoring / Paolo Popoli -- 15. Online services delivered by NTO portals / Marco Papa, Marina Avgeri -- 16. Performance modeling and analysis of surgery patient identification using RFID / Byungho Jeong, Chen-Yang Cheng, Vittal Prabhu -- 17. Does the Internet increase fundraising revenues of nonprofit organizations? / Yasin Ozcelik -- 18. Perceived risk for multiple services in the consumer buying cycle / Lawrence Cunningham ... [et al.] -- 19. Modeling and governance of procurement as a service responsive to business events / Darko Galinec, Ksenija Klasic -- 20. Staying competitive in the political unrest and global financial crisis / William Wall. Service industries Information technology. Service industries Technological innovations. Web 2.0. Web services. |
| title | Information systems and new applications in the service sector models and methods |
| title_auth | Information systems and new applications in the service sector models and methods |
| title_exact_search | Information systems and new applications in the service sector models and methods |
| title_full | Information systems and new applications in the service sector [electronic resource] models and methods John Wang, editor. |
| title_fullStr | Information systems and new applications in the service sector [electronic resource] models and methods John Wang, editor. |
| title_full_unstemmed | Information systems and new applications in the service sector [electronic resource] models and methods John Wang, editor. |
| title_short | Information systems and new applications in the service sector |
| title_sort | information systems and new applications in the service sector models and methods |
| title_sub | models and methods |
| topic | Service industries Information technology. Service industries Technological innovations. Web 2.0. Web services. |
| topic_facet | Service industries Information technology. Service industries Technological innovations. Web 2.0. Web services. |
| url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60960-138-6 |
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