Strategic knowledge management in multinational organizations:
"This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key challenge of complexity in KM. These factors include culture, technology, communications, infrastructure, and learning and leadership struct...
Gespeichert in:
| Körperschaft: | |
|---|---|
| Weitere Verfasser: | |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey, Pa. :
IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
c2008.
|
| Schlagworte: | |
| Online-Zugang: | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-630-3 |
| Zusammenfassung: | "This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key challenge of complexity in KM. These factors include culture, technology, communications, infrastructure, and learning and leadership structures"--Provided by publisher. |
| Beschreibung: | 1 Online-Ressource (xx, 405 p. : ill. (some col.)) : digital files. Also available in print. |
| Format: | Mode of access: World Wide Web. |
| Bibliographie: | Includes bibliographical references (p. 356-396) and index. |
| ISBN: | 1599046326 (PDF) 9781599046327 (PDF) |
| Zugangseinschränkungen: | Restricted to subscribers or individual electronic text purchasers. |
Internformat
MARC
| LEADER | 00000nam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | ZDB-98-IGB-00000943 | ||
| 003 | IGIG | ||
| 005 | 20120823103836.0 | ||
| 006 | m eo d | ||
| 007 | cr cn||||m|||a | ||
| 008 | 100719s2008 paua fob 001 0 eng d | ||
| 010 | |z 2007016963 | ||
| 016 | 7 | |a 013767667 |2 Uk | |
| 020 | |a 1599046326 (PDF) | ||
| 020 | |a 9781599046327 (PDF) | ||
| 020 | |z 159904630X (hardcover) | ||
| 020 | |z 9781599046303 (hardcover) | ||
| 020 | |z 9781616927011 (softcover) | ||
| 024 | 7 | |a 10.4018/978-1-59904-630-3 |2 doi | |
| 035 | |a (CaBNVSL)gtp00542366 | ||
| 035 | |a (OCoLC)707611381 | ||
| 040 | |a CaBNVSL |c CaBNVSL |d CaBNVSL | ||
| 050 | 4 | |a HD30.2 |b .S7885 2008e | |
| 082 | 7 | |a 658.4/012 |2 22 | |
| 245 | 0 | 0 | |a Strategic knowledge management in multinational organizations |h [electronic resource] |c Kevin O'Sullivan [editor]. |
| 260 | |a Hershey, Pa. : |b IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), |c c2008. | ||
| 300 | |a 1 Online-Ressource (xx, 405 p. : ill. (some col.)) : |b digital files. | ||
| 504 | |a Includes bibliographical references (p. 356-396) and index. | ||
| 505 | 0 | |a 1. HRM practices and knowledge transfer in multinational companies / Dana B. Minbaeva -- 2. Knowledge creation in commitment-based value networks in multinational oprganizations / Leslie Gadman -- 3. The impact of group relationships on knowledge sharing : a cross-cultural study / Qiping Zhang, Vincent M. Ribiere, and Thippaya Chintakovid -- 4. Why first-level call center technicians need knowledge management tools / Joe Downing -- 5. KAFRA : a context-aware framework of knowledge management in global diversity / A. Okunoye and N. Bertaux -- 6. The role of culture in knowledge management : a case study of two global firms / D. Leidner, M. Alavi, and T. Kayworth -- 7. KM technologies and the organizational LOE : the unintended consequence of constant organizational change / Victoria M. Grady and James D. Grady III -- 8. Architecting knowledge management systems / Shankar Kambhampaty -- 9. Global knowledge management technology strategies and competitive functionality / William Schulte and Kevin J. O'Sullivan -- 10. Comparing cultural and political perspectives of data, information, and knowledge sharing in organisations / D. Hart and L. Warne -- 11. Technology trends in knowledge management tools / G. Balmisse, D. Meingan, and K. Passerini -- 12. Improving global knowledge management through inclusion of host country workforce input / Yongsun Paik, Charles M. Vance, Jeffrey Gale, and Cathleen A. McGrath -- | |
| 505 | 0 | |a 13. Developing a standardization best practice by cooperation between multinationals / Henk J. de Vries -- 14. The building of the intellectual capital statements in multinationals : challenges for the future / Miltiadis D. Lytras and Patricia Ordóñez de Pablos -- 15. Knowledge management in research joint ventures / Elena Revilla -- 16. CRM practices and resources for the development of customer-focused multinational organizations / Luciano C. Batista -- 17. Organizational learning process : its antecedents and consequences in enterprise system implementation / W. Ke and K. Kee Wei -- 18. Managing knowledge diversity in distributed organizational structures / Claude Paraponaris -- 19. Knowledge management success : roles of management and leadership / Vittal S. Anantatmula -- 20. Strategic knowledge management in matrix multinational organizations / Alan M. Thompson -- 21. A cross-national comparision of knowledge management practices in Israel, Singapore, the Netherlands, and the United States / Ronald D. Camp II, Leo-Paul Dana, Len Korot, and George Tovstiga -- 22. Developing a global CRM Srategy / M. Shumanov and M. Ewing. | |
| 506 | 1 | |a Restricted to subscribers or individual electronic text purchasers. | |
| 520 | 3 | |a "This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key challenge of complexity in KM. These factors include culture, technology, communications, infrastructure, and learning and leadership structures"--Provided by publisher. | |
| 530 | |a Also available in print. | ||
| 538 | |a Mode of access: World Wide Web. | ||
| 588 | 0 | |a Title from PDF t.p. (viewed on July 19, 2010). | |
| 650 | 0 | |a Corporate culture. | |
| 650 | 0 | |a Intercultural communication. | |
| 650 | 0 | |a International business enterprises. | |
| 650 | 0 | |a Knowledge management. | |
| 653 | |a Commitment based value networks | ||
| 653 | |a CRM practices | ||
| 653 | |a Cultural and political perspectives | ||
| 653 | |a Culture in knowledge management | ||
| 653 | |a Customer-focused multinational organizations | ||
| 653 | |a Distributed organizational structures | ||
| 653 | |a Global CRM strategy | ||
| 653 | |a HRM practices | ||
| 653 | |a Intellectual capital statements | ||
| 653 | |a KAFRA | ||
| 653 | |a Knowledge creation | ||
| 653 | |a Knowledge diversity | ||
| 653 | |a Knowledge management systems | ||
| 653 | |a Knowledge management tools | ||
| 653 | |a Knowledge sharing | ||
| 653 | |a Knowledge transfer | ||
| 653 | |a Matrix multinational organizations | ||
| 653 | |a Multinational companies | ||
| 653 | |a Organizational learning process | ||
| 653 | |a Organizational LOE | ||
| 653 | |a Research joint ventures | ||
| 653 | |a Roles of management and leadership | ||
| 653 | |a Standardization best practices | ||
| 653 | |a Strategic knowledge management | ||
| 653 | |a Technology trends | ||
| 700 | 1 | |a O'Sullivan, Kevin |d 1967- | |
| 710 | 2 | |a IGI Global. | |
| 776 | 0 | |c (Original) |z 159904630X |z 9781599046303 |w (DLC) 2007016963 | |
| 856 | 4 | 8 | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-630-3 |
| 912 | |a ZDB-98-IGB | ||
| 049 | |a DE-862 | ||
| 049 | |a DE-863 | ||
Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-98-IGB-00000943 |
|---|---|
| _version_ | 1826942589251616768 |
| adam_text | |
| any_adam_object | |
| author2 | O'Sullivan, Kevin 1967- |
| author2_role | |
| author2_variant | k o ko |
| author_corporate | IGI Global |
| author_corporate_role | |
| author_facet | O'Sullivan, Kevin 1967- IGI Global |
| author_sort | O'Sullivan, Kevin 1967- |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HD30 |
| callnumber-raw | HD30.2 .S7885 2008e |
| callnumber-search | HD30.2 .S7885 2008e |
| callnumber-sort | HD 230.2 S7885 42008E |
| callnumber-subject | HD - Industries, Land Use, Labor |
| collection | ZDB-98-IGB |
| contents | 1. HRM practices and knowledge transfer in multinational companies / Dana B. Minbaeva -- 2. Knowledge creation in commitment-based value networks in multinational oprganizations / Leslie Gadman -- 3. The impact of group relationships on knowledge sharing : a cross-cultural study / Qiping Zhang, Vincent M. Ribiere, and Thippaya Chintakovid -- 4. Why first-level call center technicians need knowledge management tools / Joe Downing -- 5. KAFRA : a context-aware framework of knowledge management in global diversity / A. Okunoye and N. Bertaux -- 6. The role of culture in knowledge management : a case study of two global firms / D. Leidner, M. Alavi, and T. Kayworth -- 7. KM technologies and the organizational LOE : the unintended consequence of constant organizational change / Victoria M. Grady and James D. Grady III -- 8. Architecting knowledge management systems / Shankar Kambhampaty -- 9. Global knowledge management technology strategies and competitive functionality / William Schulte and Kevin J. O'Sullivan -- 10. Comparing cultural and political perspectives of data, information, and knowledge sharing in organisations / D. Hart and L. Warne -- 11. Technology trends in knowledge management tools / G. Balmisse, D. Meingan, and K. Passerini -- 12. Improving global knowledge management through inclusion of host country workforce input / Yongsun Paik, Charles M. Vance, Jeffrey Gale, and Cathleen A. McGrath -- 13. Developing a standardization best practice by cooperation between multinationals / Henk J. de Vries -- 14. The building of the intellectual capital statements in multinationals : challenges for the future / Miltiadis D. Lytras and Patricia Ordóñez de Pablos -- 15. Knowledge management in research joint ventures / Elena Revilla -- 16. CRM practices and resources for the development of customer-focused multinational organizations / Luciano C. Batista -- 17. Organizational learning process : its antecedents and consequences in enterprise system implementation / W. Ke and K. Kee Wei -- 18. Managing knowledge diversity in distributed organizational structures / Claude Paraponaris -- 19. Knowledge management success : roles of management and leadership / Vittal S. Anantatmula -- 20. Strategic knowledge management in matrix multinational organizations / Alan M. Thompson -- 21. A cross-national comparision of knowledge management practices in Israel, Singapore, the Netherlands, and the United States / Ronald D. Camp II, Leo-Paul Dana, Len Korot, and George Tovstiga -- 22. Developing a global CRM Srategy / M. Shumanov and M. Ewing. |
| ctrlnum | (CaBNVSL)gtp00542366 (OCoLC)707611381 |
| dewey-full | 658.4/012 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/012 |
| dewey-search | 658.4/012 |
| dewey-sort | 3658.4 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>05736nam a2200781 a 4500</leader><controlfield tag="001">ZDB-98-IGB-00000943</controlfield><controlfield tag="003">IGIG</controlfield><controlfield tag="005">20120823103836.0</controlfield><controlfield tag="006">m eo d </controlfield><controlfield tag="007">cr cn||||m|||a</controlfield><controlfield tag="008">100719s2008 paua fob 001 0 eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="z"> 2007016963</subfield></datafield><datafield tag="016" ind1="7" ind2=" "><subfield code="a">013767667</subfield><subfield code="2">Uk</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1599046326 (PDF)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781599046327 (PDF)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">159904630X (hardcover)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781599046303 (hardcover)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781616927011 (softcover)</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.4018/978-1-59904-630-3</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(CaBNVSL)gtp00542366</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)707611381</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">CaBNVSL</subfield><subfield code="c">CaBNVSL</subfield><subfield code="d">CaBNVSL</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">HD30.2</subfield><subfield code="b">.S7885 2008e</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">658.4/012</subfield><subfield code="2">22</subfield></datafield><datafield tag="245" ind1="0" ind2="0"><subfield code="a">Strategic knowledge management in multinational organizations</subfield><subfield code="h">[electronic resource] </subfield><subfield code="c">Kevin O'Sullivan [editor].</subfield></datafield><datafield tag="260" ind1=" " ind2=" "><subfield code="a">Hershey, Pa. :</subfield><subfield code="b">IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),</subfield><subfield code="c">c2008.</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (xx, 405 p. : ill. (some col.)) :</subfield><subfield code="b">digital files.</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references (p. 356-396) and index.</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">1. HRM practices and knowledge transfer in multinational companies / Dana B. Minbaeva -- 2. Knowledge creation in commitment-based value networks in multinational oprganizations / Leslie Gadman -- 3. The impact of group relationships on knowledge sharing : a cross-cultural study / Qiping Zhang, Vincent M. Ribiere, and Thippaya Chintakovid -- 4. Why first-level call center technicians need knowledge management tools / Joe Downing -- 5. KAFRA : a context-aware framework of knowledge management in global diversity / A. Okunoye and N. Bertaux -- 6. The role of culture in knowledge management : a case study of two global firms / D. Leidner, M. Alavi, and T. Kayworth -- 7. KM technologies and the organizational LOE : the unintended consequence of constant organizational change / Victoria M. Grady and James D. Grady III -- 8. Architecting knowledge management systems / Shankar Kambhampaty -- 9. Global knowledge management technology strategies and competitive functionality / William Schulte and Kevin J. O'Sullivan -- 10. Comparing cultural and political perspectives of data, information, and knowledge sharing in organisations / D. Hart and L. Warne -- 11. Technology trends in knowledge management tools / G. Balmisse, D. Meingan, and K. Passerini -- 12. Improving global knowledge management through inclusion of host country workforce input / Yongsun Paik, Charles M. Vance, Jeffrey Gale, and Cathleen A. McGrath -- </subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">13. Developing a standardization best practice by cooperation between multinationals / Henk J. de Vries -- 14. The building of the intellectual capital statements in multinationals : challenges for the future / Miltiadis D. Lytras and Patricia Ordóñez de Pablos -- 15. Knowledge management in research joint ventures / Elena Revilla -- 16. CRM practices and resources for the development of customer-focused multinational organizations / Luciano C. Batista -- 17. Organizational learning process : its antecedents and consequences in enterprise system implementation / W. Ke and K. Kee Wei -- 18. Managing knowledge diversity in distributed organizational structures / Claude Paraponaris -- 19. Knowledge management success : roles of management and leadership / Vittal S. Anantatmula -- 20. Strategic knowledge management in matrix multinational organizations / Alan M. Thompson -- 21. A cross-national comparision of knowledge management practices in Israel, Singapore, the Netherlands, and the United States / Ronald D. Camp II, Leo-Paul Dana, Len Korot, and George Tovstiga -- 22. Developing a global CRM Srategy / M. Shumanov and M. Ewing.</subfield></datafield><datafield tag="506" ind1="1" ind2=" "><subfield code="a">Restricted to subscribers or individual electronic text purchasers.</subfield></datafield><datafield tag="520" ind1="3" ind2=" "><subfield code="a">"This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key challenge of complexity in KM. These factors include culture, technology, communications, infrastructure, and learning and leadership structures"--Provided by publisher.</subfield></datafield><datafield tag="530" ind1=" " ind2=" "><subfield code="a">Also available in print.</subfield></datafield><datafield tag="538" ind1=" " ind2=" "><subfield code="a">Mode of access: World Wide Web.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Title from PDF t.p. (viewed on July 19, 2010).</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Corporate culture.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Intercultural communication.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">International business enterprises.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Knowledge management.</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Commitment based value networks</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">CRM practices</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Cultural and political perspectives</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Culture in knowledge management</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Customer-focused multinational organizations</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Distributed organizational structures</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Global CRM strategy</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">HRM practices</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Intellectual capital statements</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">KAFRA</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Knowledge creation</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Knowledge diversity</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Knowledge management systems</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Knowledge management tools</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Knowledge sharing</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Knowledge transfer</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Matrix multinational organizations</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Multinational companies</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Organizational learning process</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Organizational LOE</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Research joint ventures</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Roles of management and leadership</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Standardization best practices</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Strategic knowledge management</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Technology trends</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">O'Sullivan, Kevin</subfield><subfield code="d">1967-</subfield></datafield><datafield tag="710" ind1="2" ind2=" "><subfield code="a">IGI Global.</subfield></datafield><datafield tag="776" ind1="0" ind2=" "><subfield code="c">(Original)</subfield><subfield code="z">159904630X</subfield><subfield code="z">9781599046303</subfield><subfield code="w">(DLC) 2007016963</subfield></datafield><datafield tag="856" ind1="4" ind2="8"><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-630-3</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-98-IGB</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-862</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield></datafield></record></collection> |
| id | ZDB-98-IGB-00000943 |
| illustrated | Illustrated |
| indexdate | 2025-03-18T14:30:24Z |
| institution | BVB |
| isbn | 1599046326 (PDF) 9781599046327 (PDF) |
| language | English |
| oclc_num | 707611381 |
| open_access_boolean | |
| owner | DE-862 DE-BY-FWS DE-863 DE-BY-FWS |
| owner_facet | DE-862 DE-BY-FWS DE-863 DE-BY-FWS |
| physical | 1 Online-Ressource (xx, 405 p. : ill. (some col.)) : digital files. Also available in print. |
| psigel | ZDB-98-IGB |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), |
| record_format | marc |
| spelling | Strategic knowledge management in multinational organizations [electronic resource] Kevin O'Sullivan [editor]. Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2008. 1 Online-Ressource (xx, 405 p. : ill. (some col.)) : digital files. Includes bibliographical references (p. 356-396) and index. 1. HRM practices and knowledge transfer in multinational companies / Dana B. Minbaeva -- 2. Knowledge creation in commitment-based value networks in multinational oprganizations / Leslie Gadman -- 3. The impact of group relationships on knowledge sharing : a cross-cultural study / Qiping Zhang, Vincent M. Ribiere, and Thippaya Chintakovid -- 4. Why first-level call center technicians need knowledge management tools / Joe Downing -- 5. KAFRA : a context-aware framework of knowledge management in global diversity / A. Okunoye and N. Bertaux -- 6. The role of culture in knowledge management : a case study of two global firms / D. Leidner, M. Alavi, and T. Kayworth -- 7. KM technologies and the organizational LOE : the unintended consequence of constant organizational change / Victoria M. Grady and James D. Grady III -- 8. Architecting knowledge management systems / Shankar Kambhampaty -- 9. Global knowledge management technology strategies and competitive functionality / William Schulte and Kevin J. O'Sullivan -- 10. Comparing cultural and political perspectives of data, information, and knowledge sharing in organisations / D. Hart and L. Warne -- 11. Technology trends in knowledge management tools / G. Balmisse, D. Meingan, and K. Passerini -- 12. Improving global knowledge management through inclusion of host country workforce input / Yongsun Paik, Charles M. Vance, Jeffrey Gale, and Cathleen A. McGrath -- 13. Developing a standardization best practice by cooperation between multinationals / Henk J. de Vries -- 14. The building of the intellectual capital statements in multinationals : challenges for the future / Miltiadis D. Lytras and Patricia Ordóñez de Pablos -- 15. Knowledge management in research joint ventures / Elena Revilla -- 16. CRM practices and resources for the development of customer-focused multinational organizations / Luciano C. Batista -- 17. Organizational learning process : its antecedents and consequences in enterprise system implementation / W. Ke and K. Kee Wei -- 18. Managing knowledge diversity in distributed organizational structures / Claude Paraponaris -- 19. Knowledge management success : roles of management and leadership / Vittal S. Anantatmula -- 20. Strategic knowledge management in matrix multinational organizations / Alan M. Thompson -- 21. A cross-national comparision of knowledge management practices in Israel, Singapore, the Netherlands, and the United States / Ronald D. Camp II, Leo-Paul Dana, Len Korot, and George Tovstiga -- 22. Developing a global CRM Srategy / M. Shumanov and M. Ewing. Restricted to subscribers or individual electronic text purchasers. "This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key challenge of complexity in KM. These factors include culture, technology, communications, infrastructure, and learning and leadership structures"--Provided by publisher. Also available in print. Mode of access: World Wide Web. Title from PDF t.p. (viewed on July 19, 2010). Corporate culture. Intercultural communication. International business enterprises. Knowledge management. Commitment based value networks CRM practices Cultural and political perspectives Culture in knowledge management Customer-focused multinational organizations Distributed organizational structures Global CRM strategy HRM practices Intellectual capital statements KAFRA Knowledge creation Knowledge diversity Knowledge management systems Knowledge management tools Knowledge sharing Knowledge transfer Matrix multinational organizations Multinational companies Organizational learning process Organizational LOE Research joint ventures Roles of management and leadership Standardization best practices Strategic knowledge management Technology trends O'Sullivan, Kevin 1967- IGI Global. (Original) 159904630X 9781599046303 (DLC) 2007016963 http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-630-3 |
| spellingShingle | Strategic knowledge management in multinational organizations 1. HRM practices and knowledge transfer in multinational companies / Dana B. Minbaeva -- 2. Knowledge creation in commitment-based value networks in multinational oprganizations / Leslie Gadman -- 3. The impact of group relationships on knowledge sharing : a cross-cultural study / Qiping Zhang, Vincent M. Ribiere, and Thippaya Chintakovid -- 4. Why first-level call center technicians need knowledge management tools / Joe Downing -- 5. KAFRA : a context-aware framework of knowledge management in global diversity / A. Okunoye and N. Bertaux -- 6. The role of culture in knowledge management : a case study of two global firms / D. Leidner, M. Alavi, and T. Kayworth -- 7. KM technologies and the organizational LOE : the unintended consequence of constant organizational change / Victoria M. Grady and James D. Grady III -- 8. Architecting knowledge management systems / Shankar Kambhampaty -- 9. Global knowledge management technology strategies and competitive functionality / William Schulte and Kevin J. O'Sullivan -- 10. Comparing cultural and political perspectives of data, information, and knowledge sharing in organisations / D. Hart and L. Warne -- 11. Technology trends in knowledge management tools / G. Balmisse, D. Meingan, and K. Passerini -- 12. Improving global knowledge management through inclusion of host country workforce input / Yongsun Paik, Charles M. Vance, Jeffrey Gale, and Cathleen A. McGrath -- 13. Developing a standardization best practice by cooperation between multinationals / Henk J. de Vries -- 14. The building of the intellectual capital statements in multinationals : challenges for the future / Miltiadis D. Lytras and Patricia Ordóñez de Pablos -- 15. Knowledge management in research joint ventures / Elena Revilla -- 16. CRM practices and resources for the development of customer-focused multinational organizations / Luciano C. Batista -- 17. Organizational learning process : its antecedents and consequences in enterprise system implementation / W. Ke and K. Kee Wei -- 18. Managing knowledge diversity in distributed organizational structures / Claude Paraponaris -- 19. Knowledge management success : roles of management and leadership / Vittal S. Anantatmula -- 20. Strategic knowledge management in matrix multinational organizations / Alan M. Thompson -- 21. A cross-national comparision of knowledge management practices in Israel, Singapore, the Netherlands, and the United States / Ronald D. Camp II, Leo-Paul Dana, Len Korot, and George Tovstiga -- 22. Developing a global CRM Srategy / M. Shumanov and M. Ewing. Corporate culture. Intercultural communication. International business enterprises. Knowledge management. |
| title | Strategic knowledge management in multinational organizations |
| title_auth | Strategic knowledge management in multinational organizations |
| title_exact_search | Strategic knowledge management in multinational organizations |
| title_full | Strategic knowledge management in multinational organizations [electronic resource] Kevin O'Sullivan [editor]. |
| title_fullStr | Strategic knowledge management in multinational organizations [electronic resource] Kevin O'Sullivan [editor]. |
| title_full_unstemmed | Strategic knowledge management in multinational organizations [electronic resource] Kevin O'Sullivan [editor]. |
| title_short | Strategic knowledge management in multinational organizations |
| title_sort | strategic knowledge management in multinational organizations |
| topic | Corporate culture. Intercultural communication. International business enterprises. Knowledge management. |
| topic_facet | Corporate culture. Intercultural communication. International business enterprises. Knowledge management. |
| url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-630-3 |
| work_keys_str_mv | AT osullivankevin strategicknowledgemanagementinmultinationalorganizations AT igiglobal strategicknowledgemanagementinmultinationalorganizations |