The experience maker :: how to create remarkable experiences that your customers can't wait to share /
Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience, and the best part about customer experience is that it's...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York :
Morgan James Publishing,
[2022]
|
| Schlagworte: | |
| Online-Zugang: | DE-862 DE-863 |
| Zusammenfassung: | Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience, and the best part about customer experience is that it's delivered by human beings which are unique to a company. The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company's best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers. |
| Beschreibung: | 1 online resource |
| Bibliographie: | Includes bibliographical references. |
| ISBN: | 9781631954627 1631954628 |
Internformat
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| 520 | |a Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience, and the best part about customer experience is that it's delivered by human beings which are unique to a company. The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company's best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers. | ||
| 504 | |a Includes bibliographical references. | ||
| 588 | 0 | |a Online resource; title from READ title page (OverDrive, August 23, 2021). | |
| 650 | 0 | |a Consumer behavior. |0 http://id.loc.gov/authorities/subjects/sh87006429 | |
| 650 | 6 | |a Consommateurs |x Comportement. | |
| 650 | 7 | |a Consumer behavior |2 fast | |
| 758 | |i has work: |a The experience maker (Text) |1 https://id.oclc.org/worldcat/entity/E39PCG8VrgQdDbVfDWF6d8bpxC |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
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| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
| indexdate | 2025-03-18T14:28:12Z |
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| spelling | Gingiss, Dan, author. http://id.loc.gov/authorities/names/no2018025116 The experience maker : how to create remarkable experiences that your customers can't wait to share / Dan Gingiss. New York : Morgan James Publishing, [2022] 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience, and the best part about customer experience is that it's delivered by human beings which are unique to a company. The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company's best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers. Includes bibliographical references. Online resource; title from READ title page (OverDrive, August 23, 2021). Consumer behavior. http://id.loc.gov/authorities/subjects/sh87006429 Consommateurs Comportement. Consumer behavior fast has work: The experience maker (Text) https://id.oclc.org/worldcat/entity/E39PCG8VrgQdDbVfDWF6d8bpxC https://id.oclc.org/worldcat/ontology/hasWork |
| spellingShingle | Gingiss, Dan The experience maker : how to create remarkable experiences that your customers can't wait to share / Consumer behavior. http://id.loc.gov/authorities/subjects/sh87006429 Consommateurs Comportement. Consumer behavior fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh87006429 |
| title | The experience maker : how to create remarkable experiences that your customers can't wait to share / |
| title_auth | The experience maker : how to create remarkable experiences that your customers can't wait to share / |
| title_exact_search | The experience maker : how to create remarkable experiences that your customers can't wait to share / |
| title_full | The experience maker : how to create remarkable experiences that your customers can't wait to share / Dan Gingiss. |
| title_fullStr | The experience maker : how to create remarkable experiences that your customers can't wait to share / Dan Gingiss. |
| title_full_unstemmed | The experience maker : how to create remarkable experiences that your customers can't wait to share / Dan Gingiss. |
| title_short | The experience maker : |
| title_sort | experience maker how to create remarkable experiences that your customers can t wait to share |
| title_sub | how to create remarkable experiences that your customers can't wait to share / |
| topic | Consumer behavior. http://id.loc.gov/authorities/subjects/sh87006429 Consommateurs Comportement. Consumer behavior fast |
| topic_facet | Consumer behavior. Consommateurs Comportement. Consumer behavior |
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