Tourism Destination Quality: Attributes and Dimensions.
Tourism Destination Quality: Attributes and Dimensionscritically compares dimensions of tourism destination quality established in the TDQ study with dimensions of product quality, service quality, place quality and destination service/product quality.
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Weitere Verfasser: | , |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Bingley :
Emerald Publishing Limited,
2021.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Tourism Destination Quality: Attributes and Dimensionscritically compares dimensions of tourism destination quality established in the TDQ study with dimensions of product quality, service quality, place quality and destination service/product quality. |
| Beschreibung: | Description based upon print version of record. 4.3.2.2 Focus Group Interviews. |
| Beschreibung: | 1 online resource (321 p.) |
| ISBN: | 1839095601 9781839095603 |
Internformat
MARC
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| 245 | 1 | 0 | |a Tourism Destination Quality |h [electronic resource] : |b Attributes and Dimensions. |
| 260 | |a Bingley : |b Emerald Publishing Limited, |c 2021. | ||
| 300 | |a 1 online resource (321 p.) | ||
| 500 | |a Description based upon print version of record. | ||
| 505 | 0 | |a Cover -- Tourism Destination Quality -- Tourism Destination Quality: Attributes and Dimensions -- Copyright -- Table of Contents -- List of Figures -- List of Tables -- About the Authors -- Preface -- Acknowledgements -- 1. Introduction -- 2. Approaches to Conceptualising and Measuring Quality -- 2.1 Introduction -- 2.2 Conceptualising and Measuring Quality: The Quality Management Perspective -- 2.2.1 Contribution of Leading Quality Management Scholars -- 2.2.2 The Product Quality Construct -- 2.2.3 Measuring Product Quality | |
| 505 | 8 | |a 2.3 Conceptualising and Measuring Quality: The Services Marketing Perspective -- 2.3.1 Differences between Goods and Services -- 2.3.2 Service Quality and the Expectancy-Disconfirmation Theory -- 2.3.3 The Service Quality Construct -- 2.3.3.1 Dimensions from the North American School -- Dimensions Developed Using the Qualitative Research Approach -- Dimensions Developed Quantitatively -- 2.3.3.2 Dimensions from the Nordic School -- Gronroos's (1983) Service Quality Model -- Lehtinen and Lehtinen's (1982, 1991) Service Quality Models -- 2.3.4 Measuring Service Quality | |
| 505 | 8 | |a 2.4 Conceptualising and Measuring Quality: The Geographical Perspective -- 2.5 Comparison of Quality Management, Services Marketing and Geographical Approaches to Conceptualising and Measuring Quality -- 2.6 Chapter Summary -- 3. Conceptualising and Measuring Quality in Tourism -- 3.1 Introduction -- 3.2 Quality in Tourism: The Services Marketing Perspective -- 3.2.1 Limitations of the Services Marketing Theory for Conceptualising and Measuring Quality in Tourism -- 3.3 Conceptualising Tourism Destination Quality -- 3.3.1 Tourism Destination Defined | |
| 505 | 8 | |a 3.3.2 Services Marketing Theory of Quality and Tourism Destination Quality -- 3.3.3 Tourism Destination Quality: Quality of Opportunity or Quality of Experience -- 3.3.4 Prior Studies on Destination Quality and Rationale for Empirical Research to Support Conceptualisation of Tourism Des ... -- 3.3.5 Theoretical Perspectives on the Emergence and Growth of Destinations -- 3.4 Factors That Could Affect/Explain the Tourists' View of Destination Quality -- Tourist Gender -- Tourist Origin -- Tourist Age -- Length of Stay -- Tourist Income -- Previous Travel with Children -- Motivation Factors | |
| 505 | 8 | |a Tourist Personality -- 3.5 Chapter Summary -- 4. Methodology of the TDQ Study -- 4.1 Introduction -- 4.2 Research Philosophy -- 4.2.1 The Qualitative Approach -- Advantages of Qualitative Approach -- Disadvantages of the Qualitative Approach -- 4.2.2 Quantitative Approach -- Advantages of the Quantitative Approach -- Disadvantages of the Quantitative Approach -- 4.2.3 Combining Qualitative and Quantitative Approaches -- 4.3 The Qualitative Phase of the TDQ Study -- 4.3.1 Rationale for the Qualitative Approach -- 4.3.2 Qualitative Data Collection Techniques -- 4.3.2.1 Open-ended Questionnaires | |
| 500 | |a 4.3.2.2 Focus Group Interviews. | ||
| 520 | |a Tourism Destination Quality: Attributes and Dimensionscritically compares dimensions of tourism destination quality established in the TDQ study with dimensions of product quality, service quality, place quality and destination service/product quality. | ||
| 650 | 0 | |a Tourism. |0 http://id.loc.gov/authorities/subjects/sh85136255 | |
| 650 | 0 | |a Tourism |x Quality control. | |
| 650 | 7 | |a Tourism |2 fast | |
| 650 | 7 | |a Tourism |x Quality control |2 fast | |
| 700 | 1 | |a Mason, Peter, |d 1951- |1 https://id.oclc.org/worldcat/entity/E39PCjMxB4tpdBM36yPG6QgvXm |0 http://id.loc.gov/authorities/names/no2003079264 | |
| 700 | 1 | |a Augustyn, Marcjanna. |0 http://id.loc.gov/authorities/names/n2006072629 | |
| 758 | |i has work: |a Tourism destination quality (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFCbmCXkfgQDxGYG4J8Fjy |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Seakhoa-King, Arthur |t Tourism Destination Quality : Attributes and Dimensions |d Bingley : Emerald Publishing Limited,c2020 |z 9781839095597 |
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| adam_text | |
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| author | Seakhoa-King, Arthur |
| author2 | Mason, Peter, 1951- Augustyn, Marcjanna |
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| author2_variant | p m pm m a ma |
| author_GND | http://id.loc.gov/authorities/names/no2003079264 http://id.loc.gov/authorities/names/n2006072629 |
| author_facet | Seakhoa-King, Arthur Mason, Peter, 1951- Augustyn, Marcjanna |
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| contents | Cover -- Tourism Destination Quality -- Tourism Destination Quality: Attributes and Dimensions -- Copyright -- Table of Contents -- List of Figures -- List of Tables -- About the Authors -- Preface -- Acknowledgements -- 1. Introduction -- 2. Approaches to Conceptualising and Measuring Quality -- 2.1 Introduction -- 2.2 Conceptualising and Measuring Quality: The Quality Management Perspective -- 2.2.1 Contribution of Leading Quality Management Scholars -- 2.2.2 The Product Quality Construct -- 2.2.3 Measuring Product Quality 2.3 Conceptualising and Measuring Quality: The Services Marketing Perspective -- 2.3.1 Differences between Goods and Services -- 2.3.2 Service Quality and the Expectancy-Disconfirmation Theory -- 2.3.3 The Service Quality Construct -- 2.3.3.1 Dimensions from the North American School -- Dimensions Developed Using the Qualitative Research Approach -- Dimensions Developed Quantitatively -- 2.3.3.2 Dimensions from the Nordic School -- Gronroos's (1983) Service Quality Model -- Lehtinen and Lehtinen's (1982, 1991) Service Quality Models -- 2.3.4 Measuring Service Quality 2.4 Conceptualising and Measuring Quality: The Geographical Perspective -- 2.5 Comparison of Quality Management, Services Marketing and Geographical Approaches to Conceptualising and Measuring Quality -- 2.6 Chapter Summary -- 3. Conceptualising and Measuring Quality in Tourism -- 3.1 Introduction -- 3.2 Quality in Tourism: The Services Marketing Perspective -- 3.2.1 Limitations of the Services Marketing Theory for Conceptualising and Measuring Quality in Tourism -- 3.3 Conceptualising Tourism Destination Quality -- 3.3.1 Tourism Destination Defined 3.3.2 Services Marketing Theory of Quality and Tourism Destination Quality -- 3.3.3 Tourism Destination Quality: Quality of Opportunity or Quality of Experience -- 3.3.4 Prior Studies on Destination Quality and Rationale for Empirical Research to Support Conceptualisation of Tourism Des ... -- 3.3.5 Theoretical Perspectives on the Emergence and Growth of Destinations -- 3.4 Factors That Could Affect/Explain the Tourists' View of Destination Quality -- Tourist Gender -- Tourist Origin -- Tourist Age -- Length of Stay -- Tourist Income -- Previous Travel with Children -- Motivation Factors Tourist Personality -- 3.5 Chapter Summary -- 4. Methodology of the TDQ Study -- 4.1 Introduction -- 4.2 Research Philosophy -- 4.2.1 The Qualitative Approach -- Advantages of Qualitative Approach -- Disadvantages of the Qualitative Approach -- 4.2.2 Quantitative Approach -- Advantages of the Quantitative Approach -- Disadvantages of the Quantitative Approach -- 4.2.3 Combining Qualitative and Quantitative Approaches -- 4.3 The Qualitative Phase of the TDQ Study -- 4.3.1 Rationale for the Qualitative Approach -- 4.3.2 Qualitative Data Collection Techniques -- 4.3.2.1 Open-ended Questionnaires |
| ctrlnum | (OCoLC)1223090090 |
| dewey-full | 338.4791 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 338 - Production |
| dewey-raw | 338.4791 |
| dewey-search | 338.4791 |
| dewey-sort | 3338.4791 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | ZDB-4-EBU-on1223090090 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-26T14:49:38Z |
| institution | BVB |
| isbn | 1839095601 9781839095603 |
| language | English |
| oclc_num | 1223090090 |
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| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (321 p.) |
| psigel | ZDB-4-EBU |
| publishDate | 2021 |
| publishDateSearch | 2021 |
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| publisher | Emerald Publishing Limited, |
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| spelling | Seakhoa-King, Arthur. Tourism Destination Quality [electronic resource] : Attributes and Dimensions. Bingley : Emerald Publishing Limited, 2021. 1 online resource (321 p.) Description based upon print version of record. Cover -- Tourism Destination Quality -- Tourism Destination Quality: Attributes and Dimensions -- Copyright -- Table of Contents -- List of Figures -- List of Tables -- About the Authors -- Preface -- Acknowledgements -- 1. Introduction -- 2. Approaches to Conceptualising and Measuring Quality -- 2.1 Introduction -- 2.2 Conceptualising and Measuring Quality: The Quality Management Perspective -- 2.2.1 Contribution of Leading Quality Management Scholars -- 2.2.2 The Product Quality Construct -- 2.2.3 Measuring Product Quality 2.3 Conceptualising and Measuring Quality: The Services Marketing Perspective -- 2.3.1 Differences between Goods and Services -- 2.3.2 Service Quality and the Expectancy-Disconfirmation Theory -- 2.3.3 The Service Quality Construct -- 2.3.3.1 Dimensions from the North American School -- Dimensions Developed Using the Qualitative Research Approach -- Dimensions Developed Quantitatively -- 2.3.3.2 Dimensions from the Nordic School -- Gronroos's (1983) Service Quality Model -- Lehtinen and Lehtinen's (1982, 1991) Service Quality Models -- 2.3.4 Measuring Service Quality 2.4 Conceptualising and Measuring Quality: The Geographical Perspective -- 2.5 Comparison of Quality Management, Services Marketing and Geographical Approaches to Conceptualising and Measuring Quality -- 2.6 Chapter Summary -- 3. Conceptualising and Measuring Quality in Tourism -- 3.1 Introduction -- 3.2 Quality in Tourism: The Services Marketing Perspective -- 3.2.1 Limitations of the Services Marketing Theory for Conceptualising and Measuring Quality in Tourism -- 3.3 Conceptualising Tourism Destination Quality -- 3.3.1 Tourism Destination Defined 3.3.2 Services Marketing Theory of Quality and Tourism Destination Quality -- 3.3.3 Tourism Destination Quality: Quality of Opportunity or Quality of Experience -- 3.3.4 Prior Studies on Destination Quality and Rationale for Empirical Research to Support Conceptualisation of Tourism Des ... -- 3.3.5 Theoretical Perspectives on the Emergence and Growth of Destinations -- 3.4 Factors That Could Affect/Explain the Tourists' View of Destination Quality -- Tourist Gender -- Tourist Origin -- Tourist Age -- Length of Stay -- Tourist Income -- Previous Travel with Children -- Motivation Factors Tourist Personality -- 3.5 Chapter Summary -- 4. Methodology of the TDQ Study -- 4.1 Introduction -- 4.2 Research Philosophy -- 4.2.1 The Qualitative Approach -- Advantages of Qualitative Approach -- Disadvantages of the Qualitative Approach -- 4.2.2 Quantitative Approach -- Advantages of the Quantitative Approach -- Disadvantages of the Quantitative Approach -- 4.2.3 Combining Qualitative and Quantitative Approaches -- 4.3 The Qualitative Phase of the TDQ Study -- 4.3.1 Rationale for the Qualitative Approach -- 4.3.2 Qualitative Data Collection Techniques -- 4.3.2.1 Open-ended Questionnaires 4.3.2.2 Focus Group Interviews. Tourism Destination Quality: Attributes and Dimensionscritically compares dimensions of tourism destination quality established in the TDQ study with dimensions of product quality, service quality, place quality and destination service/product quality. Tourism. http://id.loc.gov/authorities/subjects/sh85136255 Tourism Quality control. Tourism fast Tourism Quality control fast Mason, Peter, 1951- https://id.oclc.org/worldcat/entity/E39PCjMxB4tpdBM36yPG6QgvXm http://id.loc.gov/authorities/names/no2003079264 Augustyn, Marcjanna. http://id.loc.gov/authorities/names/n2006072629 has work: Tourism destination quality (Text) https://id.oclc.org/worldcat/entity/E39PCFCbmCXkfgQDxGYG4J8Fjy https://id.oclc.org/worldcat/ontology/hasWork Print version: Seakhoa-King, Arthur Tourism Destination Quality : Attributes and Dimensions Bingley : Emerald Publishing Limited,c2020 9781839095597 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2552945 Volltext |
| spellingShingle | Seakhoa-King, Arthur Tourism Destination Quality Attributes and Dimensions. Cover -- Tourism Destination Quality -- Tourism Destination Quality: Attributes and Dimensions -- Copyright -- Table of Contents -- List of Figures -- List of Tables -- About the Authors -- Preface -- Acknowledgements -- 1. Introduction -- 2. Approaches to Conceptualising and Measuring Quality -- 2.1 Introduction -- 2.2 Conceptualising and Measuring Quality: The Quality Management Perspective -- 2.2.1 Contribution of Leading Quality Management Scholars -- 2.2.2 The Product Quality Construct -- 2.2.3 Measuring Product Quality 2.3 Conceptualising and Measuring Quality: The Services Marketing Perspective -- 2.3.1 Differences between Goods and Services -- 2.3.2 Service Quality and the Expectancy-Disconfirmation Theory -- 2.3.3 The Service Quality Construct -- 2.3.3.1 Dimensions from the North American School -- Dimensions Developed Using the Qualitative Research Approach -- Dimensions Developed Quantitatively -- 2.3.3.2 Dimensions from the Nordic School -- Gronroos's (1983) Service Quality Model -- Lehtinen and Lehtinen's (1982, 1991) Service Quality Models -- 2.3.4 Measuring Service Quality 2.4 Conceptualising and Measuring Quality: The Geographical Perspective -- 2.5 Comparison of Quality Management, Services Marketing and Geographical Approaches to Conceptualising and Measuring Quality -- 2.6 Chapter Summary -- 3. Conceptualising and Measuring Quality in Tourism -- 3.1 Introduction -- 3.2 Quality in Tourism: The Services Marketing Perspective -- 3.2.1 Limitations of the Services Marketing Theory for Conceptualising and Measuring Quality in Tourism -- 3.3 Conceptualising Tourism Destination Quality -- 3.3.1 Tourism Destination Defined 3.3.2 Services Marketing Theory of Quality and Tourism Destination Quality -- 3.3.3 Tourism Destination Quality: Quality of Opportunity or Quality of Experience -- 3.3.4 Prior Studies on Destination Quality and Rationale for Empirical Research to Support Conceptualisation of Tourism Des ... -- 3.3.5 Theoretical Perspectives on the Emergence and Growth of Destinations -- 3.4 Factors That Could Affect/Explain the Tourists' View of Destination Quality -- Tourist Gender -- Tourist Origin -- Tourist Age -- Length of Stay -- Tourist Income -- Previous Travel with Children -- Motivation Factors Tourist Personality -- 3.5 Chapter Summary -- 4. Methodology of the TDQ Study -- 4.1 Introduction -- 4.2 Research Philosophy -- 4.2.1 The Qualitative Approach -- Advantages of Qualitative Approach -- Disadvantages of the Qualitative Approach -- 4.2.2 Quantitative Approach -- Advantages of the Quantitative Approach -- Disadvantages of the Quantitative Approach -- 4.2.3 Combining Qualitative and Quantitative Approaches -- 4.3 The Qualitative Phase of the TDQ Study -- 4.3.1 Rationale for the Qualitative Approach -- 4.3.2 Qualitative Data Collection Techniques -- 4.3.2.1 Open-ended Questionnaires Tourism. http://id.loc.gov/authorities/subjects/sh85136255 Tourism Quality control. Tourism fast Tourism Quality control fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85136255 |
| title | Tourism Destination Quality Attributes and Dimensions. |
| title_auth | Tourism Destination Quality Attributes and Dimensions. |
| title_exact_search | Tourism Destination Quality Attributes and Dimensions. |
| title_full | Tourism Destination Quality [electronic resource] : Attributes and Dimensions. |
| title_fullStr | Tourism Destination Quality [electronic resource] : Attributes and Dimensions. |
| title_full_unstemmed | Tourism Destination Quality [electronic resource] : Attributes and Dimensions. |
| title_short | Tourism Destination Quality |
| title_sort | tourism destination quality attributes and dimensions |
| title_sub | Attributes and Dimensions. |
| topic | Tourism. http://id.loc.gov/authorities/subjects/sh85136255 Tourism Quality control. Tourism fast Tourism Quality control fast |
| topic_facet | Tourism. Tourism Quality control. Tourism Tourism Quality control |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2552945 |
| work_keys_str_mv | AT seakhoakingarthur tourismdestinationqualityattributesanddimensions AT masonpeter tourismdestinationqualityattributesanddimensions AT augustynmarcjanna tourismdestinationqualityattributesanddimensions |