Secrets of word-of-mouth marketing :: how to trigger exponential sales through runaway word of mouth /
The first edition of The Secrets of Word-of-Mouth Marketing provided readers with step-by-step guidance for constructing a word-of-mouth marketing campaign that would penetrate successive audience tiers and build sales exponentially. Extensively revised to reflect the profound changes in the marketp...
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
New York :
American Management Association,
c2011.
|
Ausgabe: | 2nd ed. |
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | The first edition of The Secrets of Word-of-Mouth Marketing provided readers with step-by-step guidance for constructing a word-of-mouth marketing campaign that would penetrate successive audience tiers and build sales exponentially. Extensively revised to reflect the profound changes in the marketplace, from new attitudes and communication methods, to new ways of relating to increasingly wary Web 2.0 customers, the second edition of this groundbreaking book shows readers how they can move beyond traditional approaches to inspire the kind of word of mouth that catches fire and generates revenue. Featuring enlightening case studies and examples, as well as an updated version of the author's innovative Decision Matrix for identifying potential buyers and determining and crafting the right kind of message, The Secrets of Word-of-Mouth Marketing simplifies the process of choosing the delivery method, harnessing the power of influencers, and measuring results. From how to navigate the latest digital media to what Malcolm Gladwell got wrong, this is still the last word on word of mouth. |
Beschreibung: | 1 online resource |
Bibliographie: | Includes bibliographical references (pages 237-238) and index. |
ISBN: | 9780814416693 0814416691 |
Internformat
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245 | 1 | 0 | |a Secrets of word-of-mouth marketing : |b how to trigger exponential sales through runaway word of mouth / |c George Silverman. |
250 | |a 2nd ed. | ||
264 | 1 | |a New York : |b American Management Association, |c c2011. | |
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504 | |a Includes bibliographical references (pages 237-238) and index. | ||
505 | 0 | |a Introduction: why this book "and word-of-mouth marketing today" is different -- The systematic approach to word of mouth -- Dominating your market by EZfying the customer decision cycle -- How to use word of mouth to EZfy the decision process -- The decision process -- Six M's to live by -- Researching word of mouth -- Creating the content -- The word-of-mouth toolkit -- Word of mouth measurement -- The secrets of trust -- A tried and true wom campaign -- Constructing the ultimate word-of-mouth campaign -- Six steps to harnessing word of mouth -- Which methods work best for what? : a word-of-mouth checklist -- Word-of-mouth marketing for specific audiences and circumstances -- Tips, techniques, and suggestions that will make it easier. | |
588 | |a Description based on print version record. | ||
520 | |a The first edition of The Secrets of Word-of-Mouth Marketing provided readers with step-by-step guidance for constructing a word-of-mouth marketing campaign that would penetrate successive audience tiers and build sales exponentially. Extensively revised to reflect the profound changes in the marketplace, from new attitudes and communication methods, to new ways of relating to increasingly wary Web 2.0 customers, the second edition of this groundbreaking book shows readers how they can move beyond traditional approaches to inspire the kind of word of mouth that catches fire and generates revenue. Featuring enlightening case studies and examples, as well as an updated version of the author's innovative Decision Matrix for identifying potential buyers and determining and crafting the right kind of message, The Secrets of Word-of-Mouth Marketing simplifies the process of choosing the delivery method, harnessing the power of influencers, and measuring results. From how to navigate the latest digital media to what Malcolm Gladwell got wrong, this is still the last word on word of mouth. | ||
546 | |a In English. | ||
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650 | 0 | |a Marketing. |0 http://id.loc.gov/authorities/subjects/sh85081333 | |
650 | 2 | |a Marketing |0 https://id.nlm.nih.gov/mesh/D040541 | |
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Datensatz im Suchindex
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adam_text | |
any_adam_object | |
author | Silverman, George, 1942- |
author_GND | http://id.loc.gov/authorities/names/n00103446 |
author_facet | Silverman, George, 1942- |
author_role | |
author_sort | Silverman, George, 1942- |
author_variant | g s gs |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | H - Social Science |
callnumber-label | HF5827 |
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collection | ZDB-4-EBU |
contents | Introduction: why this book "and word-of-mouth marketing today" is different -- The systematic approach to word of mouth -- Dominating your market by EZfying the customer decision cycle -- How to use word of mouth to EZfy the decision process -- The decision process -- Six M's to live by -- Researching word of mouth -- Creating the content -- The word-of-mouth toolkit -- Word of mouth measurement -- The secrets of trust -- A tried and true wom campaign -- Constructing the ultimate word-of-mouth campaign -- Six steps to harnessing word of mouth -- Which methods work best for what? : a word-of-mouth checklist -- Word-of-mouth marketing for specific audiences and circumstances -- Tips, techniques, and suggestions that will make it easier. |
ctrlnum | (OCoLC)1182019683 |
dewey-full | 658.8 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8 |
dewey-search | 658.8 |
dewey-sort | 3658.8 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 2nd ed. |
format | Electronic eBook |
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publisher | American Management Association, |
record_format | marc |
spelling | Silverman, George, 1942- https://id.oclc.org/worldcat/entity/E39PCjDq4BkKGVWmXWmg4WBdPP http://id.loc.gov/authorities/names/n00103446 Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth / George Silverman. 2nd ed. New York : American Management Association, c2011. 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references (pages 237-238) and index. Introduction: why this book "and word-of-mouth marketing today" is different -- The systematic approach to word of mouth -- Dominating your market by EZfying the customer decision cycle -- How to use word of mouth to EZfy the decision process -- The decision process -- Six M's to live by -- Researching word of mouth -- Creating the content -- The word-of-mouth toolkit -- Word of mouth measurement -- The secrets of trust -- A tried and true wom campaign -- Constructing the ultimate word-of-mouth campaign -- Six steps to harnessing word of mouth -- Which methods work best for what? : a word-of-mouth checklist -- Word-of-mouth marketing for specific audiences and circumstances -- Tips, techniques, and suggestions that will make it easier. Description based on print version record. The first edition of The Secrets of Word-of-Mouth Marketing provided readers with step-by-step guidance for constructing a word-of-mouth marketing campaign that would penetrate successive audience tiers and build sales exponentially. Extensively revised to reflect the profound changes in the marketplace, from new attitudes and communication methods, to new ways of relating to increasingly wary Web 2.0 customers, the second edition of this groundbreaking book shows readers how they can move beyond traditional approaches to inspire the kind of word of mouth that catches fire and generates revenue. Featuring enlightening case studies and examples, as well as an updated version of the author's innovative Decision Matrix for identifying potential buyers and determining and crafting the right kind of message, The Secrets of Word-of-Mouth Marketing simplifies the process of choosing the delivery method, harnessing the power of influencers, and measuring results. From how to navigate the latest digital media to what Malcolm Gladwell got wrong, this is still the last word on word of mouth. In English. Word-of-mouth advertising. http://id.loc.gov/authorities/subjects/sh94006574 Marketing. http://id.loc.gov/authorities/subjects/sh85081333 Marketing https://id.nlm.nih.gov/mesh/D040541 Bouche-à-oreille (Publicité) Marketing. marketing. aat BUSINESS & ECONOMICS Marketing General. bisacsh BUSINESS & ECONOMICS Distribution. bisacsh Marketing. cct Word-of-mouth advertising. cct Marketing fast Word-of-mouth advertising fast has work: The secrets of word-of-mouth marketing (Text) https://id.oclc.org/worldcat/entity/E39PCFKktwvwqxcqj7QW889rWP https://id.oclc.org/worldcat/ontology/hasWork Print version: Secrets of word-of-mouth marketing New York : American Management Association, c2011. 9780814416686 (alk. paper) (DLC) 2010054139 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=361465 Volltext |
spellingShingle | Silverman, George, 1942- Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth / Introduction: why this book "and word-of-mouth marketing today" is different -- The systematic approach to word of mouth -- Dominating your market by EZfying the customer decision cycle -- How to use word of mouth to EZfy the decision process -- The decision process -- Six M's to live by -- Researching word of mouth -- Creating the content -- The word-of-mouth toolkit -- Word of mouth measurement -- The secrets of trust -- A tried and true wom campaign -- Constructing the ultimate word-of-mouth campaign -- Six steps to harnessing word of mouth -- Which methods work best for what? : a word-of-mouth checklist -- Word-of-mouth marketing for specific audiences and circumstances -- Tips, techniques, and suggestions that will make it easier. Word-of-mouth advertising. http://id.loc.gov/authorities/subjects/sh94006574 Marketing. http://id.loc.gov/authorities/subjects/sh85081333 Marketing https://id.nlm.nih.gov/mesh/D040541 Bouche-à-oreille (Publicité) Marketing. marketing. aat BUSINESS & ECONOMICS Marketing General. bisacsh BUSINESS & ECONOMICS Distribution. bisacsh Marketing. cct Word-of-mouth advertising. cct Marketing fast Word-of-mouth advertising fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh94006574 http://id.loc.gov/authorities/subjects/sh85081333 https://id.nlm.nih.gov/mesh/D040541 |
title | Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth / |
title_auth | Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth / |
title_exact_search | Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth / |
title_full | Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth / George Silverman. |
title_fullStr | Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth / George Silverman. |
title_full_unstemmed | Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth / George Silverman. |
title_short | Secrets of word-of-mouth marketing : |
title_sort | secrets of word of mouth marketing how to trigger exponential sales through runaway word of mouth |
title_sub | how to trigger exponential sales through runaway word of mouth / |
topic | Word-of-mouth advertising. http://id.loc.gov/authorities/subjects/sh94006574 Marketing. http://id.loc.gov/authorities/subjects/sh85081333 Marketing https://id.nlm.nih.gov/mesh/D040541 Bouche-à-oreille (Publicité) Marketing. marketing. aat BUSINESS & ECONOMICS Marketing General. bisacsh BUSINESS & ECONOMICS Distribution. bisacsh Marketing. cct Word-of-mouth advertising. cct Marketing fast Word-of-mouth advertising fast |
topic_facet | Word-of-mouth advertising. Marketing. Marketing Bouche-à-oreille (Publicité) marketing. BUSINESS & ECONOMICS Marketing General. BUSINESS & ECONOMICS Distribution. Word-of-mouth advertising |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=361465 |
work_keys_str_mv | AT silvermangeorge secretsofwordofmouthmarketinghowtotriggerexponentialsalesthroughrunawaywordofmouth |