Root Cause Analysis :: the Core of Problem Solving and Corrective Action.
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Milwaukee :
ASQ Quality Press,
2019.
|
| Ausgabe: | 2nd ed. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | Appendix D_Analyzing Problem Responses |
| Beschreibung: | 1 online resource (240 pages) |
| ISBN: | 9780873899826 0873899822 9781951058494 1951058496 |
Internformat
MARC
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| 008 | 191019s2019 wiu o 000 0 eng d | ||
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| 020 | |a 9780873899826 | ||
| 020 | |a 0873899822 | ||
| 020 | |a 9781951058494 |q (electronic bk.) | ||
| 020 | |a 1951058496 |q (electronic bk.) | ||
| 035 | |a (OCoLC)1122919708 | ||
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| 245 | 1 | 0 | |a Root Cause Analysis : |b the Core of Problem Solving and Corrective Action. |
| 250 | |a 2nd ed. | ||
| 260 | |a Milwaukee : |b ASQ Quality Press, |c 2019. | ||
| 300 | |a 1 online resource (240 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Title page; CIP data; Contents; List of Figures and Tables; Preface to the Second Edition; Preface to the First Edition; Chapter 1_Getting Better Root Cause Analysis; The Problem; The Impact; Approaches to Root Cause Analysis; Existing Problem-Solving Models; A Proposed Model; Chapter 2_Multiple Causes and Types of Action; Initial Problem Response; The Diagnosis; Actions to Prevent Future Problems; The Need for Filters; Chapter 3_Step 1: Define the Problem; Selecting the Right Problem; Scoping the Problem Appropriately; The Problem Statement; Chapter 4_Step 2: Understand the Process | |
| 505 | 8 | |a Setting Process BoundariesFlowcharting the Process; Why Process is So Important; Additional Values of the Flowchart; Chapter 5_Step 3: Identify Possible Causes; Using the Flowchart for Causes; Using a Logic Tree for Causes; Using Brainstorming and the Cause-and-Effect Diagram for Causes; Using Barrier Analysis for Causes; Using Change Analysis for Causes; Eliminating Possible Causes; Sources for Possible Causes; Chapter 6_Step 4: Collect the Data; A Basic Concept; Types of Data; Using Existing Versus New Data; Where to Collect Data; Special Tests; Sample Size and Time Frame | |
| 505 | 8 | |a Data Collection Tools for Both Low- and High-Frequency ProblemsAdditional Tools for High-Frequency Problems; Enhancing Data Collection Value; Organizing the Data Collection Process; Chapter 7_Step 5: Analyze the Data; Tools for Low-Frequency Data; Additional Tools for High-Frequency Data; Questioning the Data; Data Analyses Summaries; Analyzing Variation; Cautions on Data Analysis; Where to Go Next?; Can't Find the Cause?; Chapter 8_Identify and Select Solutions; Step 6: Identify Possible Solutions; Step 7: Select Solution(s) to Be Implemented | |
| 505 | 8 | |a Chapter 9_Implement, Evaluate, and InstitutionalizeStep 8: Implement the Solution(s); Step 9: Evaluate the Effect(s); Step 10: Institutionalize the Change; Chapter 10_Organizational Issues; Cognitive Biases; Emotional Barriers; Resistance to Change; Organizational Culture; Project Ownership; Coaching/Facilitation Skills; Other Issues; Chapter 11_Human Error and Incident Analysis; Human Error; Incident Analysis; Chapter 12_Improving Corrective Action; Critical Thinking; Buddhism; Stoic Philosophy; Summary of Root Cause Analysis; Appendix A_Example Projects; A Need for Focus | |
| 505 | 8 | |a How Would They Know?How Proficient is That?; Getting the Shaft Back; Got it in the Bag!; Appendix B_Root Cause Analysis Process Guides; Generic Process Thinking; SIPOC Analysis Form; Data Collection and Analysis Tools; Do It2 Root Cause Analysis Guide; Do It2 Problem-Solving Worksheet; Checklist for Reviewing the Corrective Action Process; Expanded List of Seven Ms; Forms for Tracking Causes and Solutions; Appendix C_Enhancing the Interview; Basic Interview Problems and Process; Types of Interviews and Questions; Leveraging How Memory Works; The Importance of Time and Reflection | |
| 500 | |a Appendix D_Analyzing Problem Responses | ||
| 650 | 0 | |a Problem solving. |0 http://id.loc.gov/authorities/subjects/sh85107109 | |
| 650 | 0 | |a Decision making. |0 http://id.loc.gov/authorities/subjects/sh85036199 | |
| 650 | 0 | |a Management. |0 http://id.loc.gov/authorities/subjects/sh85080336 | |
| 650 | 0 | |a Root cause analysis. |0 http://id.loc.gov/authorities/subjects/sh2012004678 | |
| 650 | 6 | |a Résolution de problème. | |
| 650 | 6 | |a Prise de décision. | |
| 650 | 6 | |a Gestion. | |
| 650 | 6 | |a Analyse des causes profondes. | |
| 650 | 7 | |a decision making. |2 aat | |
| 650 | 7 | |a management. |2 aat | |
| 650 | 7 | |a Decision making |2 fast | |
| 650 | 7 | |a Management |2 fast | |
| 650 | 7 | |a Problem solving |2 fast | |
| 650 | 7 | |a Root cause analysis |2 fast | |
| 655 | 4 | |a Electronic book. | |
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| DE-BY-FWS_katkey | ZDB-4-EBU-on1122919708 |
|---|---|
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| adam_text | |
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| author | Okes, Duke, 1949- |
| author_GND | http://id.loc.gov/authorities/names/n00101309 |
| author_facet | Okes, Duke, 1949- |
| author_role | |
| author_sort | Okes, Duke, 1949- |
| author_variant | d o do |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HD30 |
| callnumber-raw | HD30.29 .O44 2019eb |
| callnumber-search | HD30.29 .O44 2019eb |
| callnumber-sort | HD 230.29 O44 42019EB |
| callnumber-subject | HD - Industries, Land Use, Labor |
| collection | ZDB-4-EBU |
| contents | Title page; CIP data; Contents; List of Figures and Tables; Preface to the Second Edition; Preface to the First Edition; Chapter 1_Getting Better Root Cause Analysis; The Problem; The Impact; Approaches to Root Cause Analysis; Existing Problem-Solving Models; A Proposed Model; Chapter 2_Multiple Causes and Types of Action; Initial Problem Response; The Diagnosis; Actions to Prevent Future Problems; The Need for Filters; Chapter 3_Step 1: Define the Problem; Selecting the Right Problem; Scoping the Problem Appropriately; The Problem Statement; Chapter 4_Step 2: Understand the Process Setting Process BoundariesFlowcharting the Process; Why Process is So Important; Additional Values of the Flowchart; Chapter 5_Step 3: Identify Possible Causes; Using the Flowchart for Causes; Using a Logic Tree for Causes; Using Brainstorming and the Cause-and-Effect Diagram for Causes; Using Barrier Analysis for Causes; Using Change Analysis for Causes; Eliminating Possible Causes; Sources for Possible Causes; Chapter 6_Step 4: Collect the Data; A Basic Concept; Types of Data; Using Existing Versus New Data; Where to Collect Data; Special Tests; Sample Size and Time Frame Data Collection Tools for Both Low- and High-Frequency ProblemsAdditional Tools for High-Frequency Problems; Enhancing Data Collection Value; Organizing the Data Collection Process; Chapter 7_Step 5: Analyze the Data; Tools for Low-Frequency Data; Additional Tools for High-Frequency Data; Questioning the Data; Data Analyses Summaries; Analyzing Variation; Cautions on Data Analysis; Where to Go Next?; Can't Find the Cause?; Chapter 8_Identify and Select Solutions; Step 6: Identify Possible Solutions; Step 7: Select Solution(s) to Be Implemented Chapter 9_Implement, Evaluate, and InstitutionalizeStep 8: Implement the Solution(s); Step 9: Evaluate the Effect(s); Step 10: Institutionalize the Change; Chapter 10_Organizational Issues; Cognitive Biases; Emotional Barriers; Resistance to Change; Organizational Culture; Project Ownership; Coaching/Facilitation Skills; Other Issues; Chapter 11_Human Error and Incident Analysis; Human Error; Incident Analysis; Chapter 12_Improving Corrective Action; Critical Thinking; Buddhism; Stoic Philosophy; Summary of Root Cause Analysis; Appendix A_Example Projects; A Need for Focus How Would They Know?How Proficient is That?; Getting the Shaft Back; Got it in the Bag!; Appendix B_Root Cause Analysis Process Guides; Generic Process Thinking; SIPOC Analysis Form; Data Collection and Analysis Tools; Do It2 Root Cause Analysis Guide; Do It2 Problem-Solving Worksheet; Checklist for Reviewing the Corrective Action Process; Expanded List of Seven Ms; Forms for Tracking Causes and Solutions; Appendix C_Enhancing the Interview; Basic Interview Problems and Process; Types of Interviews and Questions; Leveraging How Memory Works; The Importance of Time and Reflection |
| ctrlnum | (OCoLC)1122919708 |
| dewey-full | 658.4/03 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/03 |
| dewey-search | 658.4/03 |
| dewey-sort | 3658.4 13 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2nd ed. |
| format | Electronic eBook |
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| spelling | Okes, Duke, 1949- https://id.oclc.org/worldcat/entity/E39PCjGHKKhMQc8GqvYT8y73ry http://id.loc.gov/authorities/names/n00101309 Root Cause Analysis : the Core of Problem Solving and Corrective Action. 2nd ed. Milwaukee : ASQ Quality Press, 2019. 1 online resource (240 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Print version record. Title page; CIP data; Contents; List of Figures and Tables; Preface to the Second Edition; Preface to the First Edition; Chapter 1_Getting Better Root Cause Analysis; The Problem; The Impact; Approaches to Root Cause Analysis; Existing Problem-Solving Models; A Proposed Model; Chapter 2_Multiple Causes and Types of Action; Initial Problem Response; The Diagnosis; Actions to Prevent Future Problems; The Need for Filters; Chapter 3_Step 1: Define the Problem; Selecting the Right Problem; Scoping the Problem Appropriately; The Problem Statement; Chapter 4_Step 2: Understand the Process Setting Process BoundariesFlowcharting the Process; Why Process is So Important; Additional Values of the Flowchart; Chapter 5_Step 3: Identify Possible Causes; Using the Flowchart for Causes; Using a Logic Tree for Causes; Using Brainstorming and the Cause-and-Effect Diagram for Causes; Using Barrier Analysis for Causes; Using Change Analysis for Causes; Eliminating Possible Causes; Sources for Possible Causes; Chapter 6_Step 4: Collect the Data; A Basic Concept; Types of Data; Using Existing Versus New Data; Where to Collect Data; Special Tests; Sample Size and Time Frame Data Collection Tools for Both Low- and High-Frequency ProblemsAdditional Tools for High-Frequency Problems; Enhancing Data Collection Value; Organizing the Data Collection Process; Chapter 7_Step 5: Analyze the Data; Tools for Low-Frequency Data; Additional Tools for High-Frequency Data; Questioning the Data; Data Analyses Summaries; Analyzing Variation; Cautions on Data Analysis; Where to Go Next?; Can't Find the Cause?; Chapter 8_Identify and Select Solutions; Step 6: Identify Possible Solutions; Step 7: Select Solution(s) to Be Implemented Chapter 9_Implement, Evaluate, and InstitutionalizeStep 8: Implement the Solution(s); Step 9: Evaluate the Effect(s); Step 10: Institutionalize the Change; Chapter 10_Organizational Issues; Cognitive Biases; Emotional Barriers; Resistance to Change; Organizational Culture; Project Ownership; Coaching/Facilitation Skills; Other Issues; Chapter 11_Human Error and Incident Analysis; Human Error; Incident Analysis; Chapter 12_Improving Corrective Action; Critical Thinking; Buddhism; Stoic Philosophy; Summary of Root Cause Analysis; Appendix A_Example Projects; A Need for Focus How Would They Know?How Proficient is That?; Getting the Shaft Back; Got it in the Bag!; Appendix B_Root Cause Analysis Process Guides; Generic Process Thinking; SIPOC Analysis Form; Data Collection and Analysis Tools; Do It2 Root Cause Analysis Guide; Do It2 Problem-Solving Worksheet; Checklist for Reviewing the Corrective Action Process; Expanded List of Seven Ms; Forms for Tracking Causes and Solutions; Appendix C_Enhancing the Interview; Basic Interview Problems and Process; Types of Interviews and Questions; Leveraging How Memory Works; The Importance of Time and Reflection Appendix D_Analyzing Problem Responses Problem solving. http://id.loc.gov/authorities/subjects/sh85107109 Decision making. http://id.loc.gov/authorities/subjects/sh85036199 Management. http://id.loc.gov/authorities/subjects/sh85080336 Root cause analysis. http://id.loc.gov/authorities/subjects/sh2012004678 Résolution de problème. Prise de décision. Gestion. Analyse des causes profondes. decision making. aat management. aat Decision making fast Management fast Problem solving fast Root cause analysis fast Electronic book. has work: Root cause analysis (Text) https://id.oclc.org/worldcat/entity/E39PCGJyBftBxy6hG6YrXRH3PP https://id.oclc.org/worldcat/ontology/hasWork Print version: Okes, Duke. Root Cause Analysis, Second Edition : The Core of Problem Solving and Corrective Action. Milwaukee : ASQ Quality Press, ©2019 9780873899826 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2506714 Volltext |
| spellingShingle | Okes, Duke, 1949- Root Cause Analysis : the Core of Problem Solving and Corrective Action. Title page; CIP data; Contents; List of Figures and Tables; Preface to the Second Edition; Preface to the First Edition; Chapter 1_Getting Better Root Cause Analysis; The Problem; The Impact; Approaches to Root Cause Analysis; Existing Problem-Solving Models; A Proposed Model; Chapter 2_Multiple Causes and Types of Action; Initial Problem Response; The Diagnosis; Actions to Prevent Future Problems; The Need for Filters; Chapter 3_Step 1: Define the Problem; Selecting the Right Problem; Scoping the Problem Appropriately; The Problem Statement; Chapter 4_Step 2: Understand the Process Setting Process BoundariesFlowcharting the Process; Why Process is So Important; Additional Values of the Flowchart; Chapter 5_Step 3: Identify Possible Causes; Using the Flowchart for Causes; Using a Logic Tree for Causes; Using Brainstorming and the Cause-and-Effect Diagram for Causes; Using Barrier Analysis for Causes; Using Change Analysis for Causes; Eliminating Possible Causes; Sources for Possible Causes; Chapter 6_Step 4: Collect the Data; A Basic Concept; Types of Data; Using Existing Versus New Data; Where to Collect Data; Special Tests; Sample Size and Time Frame Data Collection Tools for Both Low- and High-Frequency ProblemsAdditional Tools for High-Frequency Problems; Enhancing Data Collection Value; Organizing the Data Collection Process; Chapter 7_Step 5: Analyze the Data; Tools for Low-Frequency Data; Additional Tools for High-Frequency Data; Questioning the Data; Data Analyses Summaries; Analyzing Variation; Cautions on Data Analysis; Where to Go Next?; Can't Find the Cause?; Chapter 8_Identify and Select Solutions; Step 6: Identify Possible Solutions; Step 7: Select Solution(s) to Be Implemented Chapter 9_Implement, Evaluate, and InstitutionalizeStep 8: Implement the Solution(s); Step 9: Evaluate the Effect(s); Step 10: Institutionalize the Change; Chapter 10_Organizational Issues; Cognitive Biases; Emotional Barriers; Resistance to Change; Organizational Culture; Project Ownership; Coaching/Facilitation Skills; Other Issues; Chapter 11_Human Error and Incident Analysis; Human Error; Incident Analysis; Chapter 12_Improving Corrective Action; Critical Thinking; Buddhism; Stoic Philosophy; Summary of Root Cause Analysis; Appendix A_Example Projects; A Need for Focus How Would They Know?How Proficient is That?; Getting the Shaft Back; Got it in the Bag!; Appendix B_Root Cause Analysis Process Guides; Generic Process Thinking; SIPOC Analysis Form; Data Collection and Analysis Tools; Do It2 Root Cause Analysis Guide; Do It2 Problem-Solving Worksheet; Checklist for Reviewing the Corrective Action Process; Expanded List of Seven Ms; Forms for Tracking Causes and Solutions; Appendix C_Enhancing the Interview; Basic Interview Problems and Process; Types of Interviews and Questions; Leveraging How Memory Works; The Importance of Time and Reflection Problem solving. http://id.loc.gov/authorities/subjects/sh85107109 Decision making. http://id.loc.gov/authorities/subjects/sh85036199 Management. http://id.loc.gov/authorities/subjects/sh85080336 Root cause analysis. http://id.loc.gov/authorities/subjects/sh2012004678 Résolution de problème. Prise de décision. Gestion. Analyse des causes profondes. decision making. aat management. aat Decision making fast Management fast Problem solving fast Root cause analysis fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85107109 http://id.loc.gov/authorities/subjects/sh85036199 http://id.loc.gov/authorities/subjects/sh85080336 http://id.loc.gov/authorities/subjects/sh2012004678 |
| title | Root Cause Analysis : the Core of Problem Solving and Corrective Action. |
| title_auth | Root Cause Analysis : the Core of Problem Solving and Corrective Action. |
| title_exact_search | Root Cause Analysis : the Core of Problem Solving and Corrective Action. |
| title_full | Root Cause Analysis : the Core of Problem Solving and Corrective Action. |
| title_fullStr | Root Cause Analysis : the Core of Problem Solving and Corrective Action. |
| title_full_unstemmed | Root Cause Analysis : the Core of Problem Solving and Corrective Action. |
| title_short | Root Cause Analysis : |
| title_sort | root cause analysis the core of problem solving and corrective action |
| title_sub | the Core of Problem Solving and Corrective Action. |
| topic | Problem solving. http://id.loc.gov/authorities/subjects/sh85107109 Decision making. http://id.loc.gov/authorities/subjects/sh85036199 Management. http://id.loc.gov/authorities/subjects/sh85080336 Root cause analysis. http://id.loc.gov/authorities/subjects/sh2012004678 Résolution de problème. Prise de décision. Gestion. Analyse des causes profondes. decision making. aat management. aat Decision making fast Management fast Problem solving fast Root cause analysis fast |
| topic_facet | Problem solving. Decision making. Management. Root cause analysis. Résolution de problème. Prise de décision. Gestion. Analyse des causes profondes. decision making. management. Decision making Management Problem solving Root cause analysis Electronic book. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2506714 |
| work_keys_str_mv | AT okesduke rootcauseanalysisthecoreofproblemsolvingandcorrectiveaction |