The real-time revolution :: transforming your organization to value customer time /
Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value-and in our overworked and distraction-rich era, c...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Oakland, CA :
Berrett-Koehler Publishers,
[2019]
|
| Ausgabe: | First edition. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value-and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. Where should leaders look to innovate? Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service. The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector. |
| Beschreibung: | 1 online resource (1 volume) |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9781523085651 1523085657 9781523085675 1523085673 |
Internformat
MARC
| LEADER | 00000cam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | ZDB-4-EBU-on1112073964 | ||
| 003 | OCoLC | ||
| 005 | 20241004212047.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 190812s2019 cau ob 001 0 eng d | ||
| 040 | |a UMI |b eng |e rda |e pn |c UMI |d YDX |d OCLCF |d N$T |d VLB |d OCLCQ |d OCLCO |d OCLCQ |d OCLCO |d OCLCL |d HOPLA | ||
| 019 | |a 1110077577 |a 1117445509 | ||
| 020 | |a 9781523085651 | ||
| 020 | |a 1523085657 | ||
| 020 | |a 9781523085675 |q (electronic bk.) | ||
| 020 | |a 1523085673 |q (electronic bk.) | ||
| 020 | |z 9781523085637 | ||
| 020 | |z 1523085630 | ||
| 035 | |a (OCoLC)1112073964 |z (OCoLC)1110077577 |z (OCoLC)1117445509 | ||
| 037 | |a CL0501000064 |b Safari Books Online | ||
| 050 | 4 | |a HD69.T54 | |
| 082 | 7 | |a 658.8/12 |2 23 | |
| 049 | |a MAIN | ||
| 100 | 1 | |a Power, Jerry, |e author. |0 http://id.loc.gov/authorities/names/no2013072683 | |
| 245 | 1 | 4 | |a The real-time revolution : |b transforming your organization to value customer time / |c Jerry Power and Tom Ferratt ; forewords by Jim Ellis and John Mittelstaedt. |
| 246 | 3 | 0 | |a Transforming your organization to value customer time |
| 250 | |a First edition. | ||
| 264 | 1 | |a Oakland, CA : |b Berrett-Koehler Publishers, |c [2019] | |
| 264 | 4 | |c ©2019 | |
| 300 | |a 1 online resource (1 volume) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Print version record. | |
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value-and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. Where should leaders look to innovate? Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service. The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector. | ||
| 650 | 0 | |a Time management. |0 http://id.loc.gov/authorities/subjects/sh85135416 | |
| 650 | 0 | |a Customer relations. |0 http://id.loc.gov/authorities/subjects/sh85034963 | |
| 650 | 0 | |a Organizational change. |0 http://id.loc.gov/authorities/subjects/sh85095525 | |
| 650 | 2 | |a Time Management |0 https://id.nlm.nih.gov/mesh/D017748 | |
| 650 | 2 | |a Organizational Innovation |0 https://id.nlm.nih.gov/mesh/D009936 | |
| 650 | 6 | |a Gestion du temps. | |
| 650 | 6 | |a Changement organisationnel. | |
| 650 | 7 | |a Customer relations |2 fast | |
| 650 | 7 | |a Organizational change |2 fast | |
| 650 | 7 | |a Time management |2 fast | |
| 700 | 1 | |a Ferratt, Thomas W., |e author. |0 http://id.loc.gov/authorities/names/n92094413 | |
| 700 | 1 | |a Ellis, Jim, |e writer of foreword. | |
| 700 | 1 | |a Mittelstaedt, John, |e writer of foreword. | |
| 758 | |i has work: |a The real-time revolution (Text) |1 https://id.oclc.org/worldcat/entity/E39PCH7VvFchMx8DCqCYPQRKbd |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Power, Jerry. |t Real-time revolution. |b First edition. |d Oakland, CA : Berrett-Koehler Publishers, Inc., [2019] |z 9781523085637 |w (DLC) 2019015428 |w (OCoLC)1076500857 |
| 856 | 4 | 0 | |l FWS01 |p ZDB-4-EBU |q FWS_PDA_EBU |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2047585 |3 Volltext |
| 938 | |a hoopla Digital |b HOPL |n MWT12333966 | ||
| 938 | |a EBSCOhost |b EBSC |n 2047585 | ||
| 938 | |a YBP Library Services |b YANK |n 16368360 | ||
| 938 | |a YBP Library Services |b YANK |n 300721682 | ||
| 994 | |a 92 |b GEBAY | ||
| 912 | |a ZDB-4-EBU | ||
| 049 | |a DE-863 | ||
Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBU-on1112073964 |
|---|---|
| _version_ | 1816796934957957120 |
| adam_text | |
| any_adam_object | |
| author | Power, Jerry Ferratt, Thomas W. |
| author_GND | http://id.loc.gov/authorities/names/no2013072683 http://id.loc.gov/authorities/names/n92094413 |
| author_facet | Power, Jerry Ferratt, Thomas W. |
| author_role | aut aut |
| author_sort | Power, Jerry |
| author_variant | j p jp t w f tw twf |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HD69 |
| callnumber-raw | HD69.T54 |
| callnumber-search | HD69.T54 |
| callnumber-sort | HD 269 T54 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| collection | ZDB-4-EBU |
| ctrlnum | (OCoLC)1112073964 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | First edition. |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>04570cam a2200661 i 4500</leader><controlfield tag="001">ZDB-4-EBU-on1112073964</controlfield><controlfield tag="003">OCoLC</controlfield><controlfield tag="005">20241004212047.0</controlfield><controlfield tag="006">m o d </controlfield><controlfield tag="007">cr unu||||||||</controlfield><controlfield tag="008">190812s2019 cau ob 001 0 eng d</controlfield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">UMI</subfield><subfield code="b">eng</subfield><subfield code="e">rda</subfield><subfield code="e">pn</subfield><subfield code="c">UMI</subfield><subfield code="d">YDX</subfield><subfield code="d">OCLCF</subfield><subfield code="d">N$T</subfield><subfield code="d">VLB</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCL</subfield><subfield code="d">HOPLA</subfield></datafield><datafield tag="019" ind1=" " ind2=" "><subfield code="a">1110077577</subfield><subfield code="a">1117445509</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781523085651</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1523085657</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781523085675</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1523085673</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781523085637</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">1523085630</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1112073964</subfield><subfield code="z">(OCoLC)1110077577</subfield><subfield code="z">(OCoLC)1117445509</subfield></datafield><datafield tag="037" ind1=" " ind2=" "><subfield code="a">CL0501000064</subfield><subfield code="b">Safari Books Online</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">HD69.T54</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">23</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">MAIN</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Power, Jerry,</subfield><subfield code="e">author.</subfield><subfield code="0">http://id.loc.gov/authorities/names/no2013072683</subfield></datafield><datafield tag="245" ind1="1" ind2="4"><subfield code="a">The real-time revolution :</subfield><subfield code="b">transforming your organization to value customer time /</subfield><subfield code="c">Jerry Power and Tom Ferratt ; forewords by Jim Ellis and John Mittelstaedt.</subfield></datafield><datafield tag="246" ind1="3" ind2="0"><subfield code="a">Transforming your organization to value customer time</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">First edition.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Oakland, CA :</subfield><subfield code="b">Berrett-Koehler Publishers,</subfield><subfield code="c">[2019]</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">©2019</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (1 volume)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Print version record.</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value-and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. Where should leaders look to innovate? Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service. The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Time management.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85135416</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Customer relations.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85034963</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Organizational change.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85095525</subfield></datafield><datafield tag="650" ind1=" " ind2="2"><subfield code="a">Time Management</subfield><subfield code="0">https://id.nlm.nih.gov/mesh/D017748</subfield></datafield><datafield tag="650" ind1=" " ind2="2"><subfield code="a">Organizational Innovation</subfield><subfield code="0">https://id.nlm.nih.gov/mesh/D009936</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Gestion du temps.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Changement organisationnel.</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Customer relations</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Organizational change</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Time management</subfield><subfield code="2">fast</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Ferratt, Thomas W.,</subfield><subfield code="e">author.</subfield><subfield code="0">http://id.loc.gov/authorities/names/n92094413</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Ellis, Jim,</subfield><subfield code="e">writer of foreword.</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Mittelstaedt, John,</subfield><subfield code="e">writer of foreword.</subfield></datafield><datafield tag="758" ind1=" " ind2=" "><subfield code="i">has work:</subfield><subfield code="a">The real-time revolution (Text)</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCH7VvFchMx8DCqCYPQRKbd</subfield><subfield code="4">https://id.oclc.org/worldcat/ontology/hasWork</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="a">Power, Jerry.</subfield><subfield code="t">Real-time revolution.</subfield><subfield code="b">First edition.</subfield><subfield code="d">Oakland, CA : Berrett-Koehler Publishers, Inc., [2019]</subfield><subfield code="z">9781523085637</subfield><subfield code="w">(DLC) 2019015428</subfield><subfield code="w">(OCoLC)1076500857</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="l">FWS01</subfield><subfield code="p">ZDB-4-EBU</subfield><subfield code="q">FWS_PDA_EBU</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2047585</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">hoopla Digital</subfield><subfield code="b">HOPL</subfield><subfield code="n">MWT12333966</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">EBSCOhost</subfield><subfield code="b">EBSC</subfield><subfield code="n">2047585</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">YBP Library Services</subfield><subfield code="b">YANK</subfield><subfield code="n">16368360</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">YBP Library Services</subfield><subfield code="b">YANK</subfield><subfield code="n">300721682</subfield></datafield><datafield tag="994" ind1=" " ind2=" "><subfield code="a">92</subfield><subfield code="b">GEBAY</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBU</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield></datafield></record></collection> |
| id | ZDB-4-EBU-on1112073964 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-26T14:49:34Z |
| institution | BVB |
| isbn | 9781523085651 1523085657 9781523085675 1523085673 |
| language | English |
| oclc_num | 1112073964 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (1 volume) |
| psigel | ZDB-4-EBU |
| publishDate | 2019 |
| publishDateSearch | 2019 |
| publishDateSort | 2019 |
| publisher | Berrett-Koehler Publishers, |
| record_format | marc |
| spelling | Power, Jerry, author. http://id.loc.gov/authorities/names/no2013072683 The real-time revolution : transforming your organization to value customer time / Jerry Power and Tom Ferratt ; forewords by Jim Ellis and John Mittelstaedt. Transforming your organization to value customer time First edition. Oakland, CA : Berrett-Koehler Publishers, [2019] ©2019 1 online resource (1 volume) text txt rdacontent computer c rdamedia online resource cr rdacarrier Print version record. Includes bibliographical references and index. Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value-and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. Where should leaders look to innovate? Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service. The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector. Time management. http://id.loc.gov/authorities/subjects/sh85135416 Customer relations. http://id.loc.gov/authorities/subjects/sh85034963 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Time Management https://id.nlm.nih.gov/mesh/D017748 Organizational Innovation https://id.nlm.nih.gov/mesh/D009936 Gestion du temps. Changement organisationnel. Customer relations fast Organizational change fast Time management fast Ferratt, Thomas W., author. http://id.loc.gov/authorities/names/n92094413 Ellis, Jim, writer of foreword. Mittelstaedt, John, writer of foreword. has work: The real-time revolution (Text) https://id.oclc.org/worldcat/entity/E39PCH7VvFchMx8DCqCYPQRKbd https://id.oclc.org/worldcat/ontology/hasWork Print version: Power, Jerry. Real-time revolution. First edition. Oakland, CA : Berrett-Koehler Publishers, Inc., [2019] 9781523085637 (DLC) 2019015428 (OCoLC)1076500857 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2047585 Volltext |
| spellingShingle | Power, Jerry Ferratt, Thomas W. The real-time revolution : transforming your organization to value customer time / Time management. http://id.loc.gov/authorities/subjects/sh85135416 Customer relations. http://id.loc.gov/authorities/subjects/sh85034963 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Time Management https://id.nlm.nih.gov/mesh/D017748 Organizational Innovation https://id.nlm.nih.gov/mesh/D009936 Gestion du temps. Changement organisationnel. Customer relations fast Organizational change fast Time management fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85135416 http://id.loc.gov/authorities/subjects/sh85034963 http://id.loc.gov/authorities/subjects/sh85095525 https://id.nlm.nih.gov/mesh/D017748 https://id.nlm.nih.gov/mesh/D009936 |
| title | The real-time revolution : transforming your organization to value customer time / |
| title_alt | Transforming your organization to value customer time |
| title_auth | The real-time revolution : transforming your organization to value customer time / |
| title_exact_search | The real-time revolution : transforming your organization to value customer time / |
| title_full | The real-time revolution : transforming your organization to value customer time / Jerry Power and Tom Ferratt ; forewords by Jim Ellis and John Mittelstaedt. |
| title_fullStr | The real-time revolution : transforming your organization to value customer time / Jerry Power and Tom Ferratt ; forewords by Jim Ellis and John Mittelstaedt. |
| title_full_unstemmed | The real-time revolution : transforming your organization to value customer time / Jerry Power and Tom Ferratt ; forewords by Jim Ellis and John Mittelstaedt. |
| title_short | The real-time revolution : |
| title_sort | real time revolution transforming your organization to value customer time |
| title_sub | transforming your organization to value customer time / |
| topic | Time management. http://id.loc.gov/authorities/subjects/sh85135416 Customer relations. http://id.loc.gov/authorities/subjects/sh85034963 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Time Management https://id.nlm.nih.gov/mesh/D017748 Organizational Innovation https://id.nlm.nih.gov/mesh/D009936 Gestion du temps. Changement organisationnel. Customer relations fast Organizational change fast Time management fast |
| topic_facet | Time management. Customer relations. Organizational change. Time Management Organizational Innovation Gestion du temps. Changement organisationnel. Customer relations Organizational change Time management |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2047585 |
| work_keys_str_mv | AT powerjerry therealtimerevolutiontransformingyourorganizationtovaluecustomertime AT ferrattthomasw therealtimerevolutiontransformingyourorganizationtovaluecustomertime AT ellisjim therealtimerevolutiontransformingyourorganizationtovaluecustomertime AT mittelstaedtjohn therealtimerevolutiontransformingyourorganizationtovaluecustomertime AT powerjerry transformingyourorganizationtovaluecustomertime AT ferrattthomasw transformingyourorganizationtovaluecustomertime AT ellisjim transformingyourorganizationtovaluecustomertime AT mittelstaedtjohn transformingyourorganizationtovaluecustomertime AT powerjerry realtimerevolutiontransformingyourorganizationtovaluecustomertime AT ferrattthomasw realtimerevolutiontransformingyourorganizationtovaluecustomertime AT ellisjim realtimerevolutiontransformingyourorganizationtovaluecustomertime AT mittelstaedtjohn realtimerevolutiontransformingyourorganizationtovaluecustomertime |