Improving Performance and Enhancing Competitiveness.:
Gespeichert in:
1. Verfasser: | |
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Weitere Verfasser: | , |
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Gelugor :
Penerbit USM,
2013.
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Schlagworte: | |
Online-Zugang: | Volltext |
Beschreibung: | ContributorsIndex; Back Cover. |
Beschreibung: | 1 online resource (130 pages) |
ISBN: | 9789838616683 9838616680 |
Internformat
MARC
LEADER | 00000cam a2200000Mu 4500 | ||
---|---|---|---|
001 | ZDB-4-EBU-on1031341592 | ||
003 | OCoLC | ||
005 | 20241004212047.0 | ||
006 | m o d | ||
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008 | 180414s2013 xx o 000 0 eng d | ||
040 | |a EBLCP |b eng |e pn |c EBLCP |d OCLCQ |d MERUC |d OCLCQ |d LOA |d ZCU |d DKC |d OCLCQ |d AGLDB |d UEJ |d OCLCO |d OCLCF |d HF9 |d OCLCO |d OCLCQ |d OCLCO |d SXB |d OCLCQ | ||
020 | |a 9789838616683 | ||
020 | |a 9838616680 | ||
035 | |a (OCoLC)1031341592 | ||
050 | 4 | |a HF5549.5.P35 |b .I477 2013 | |
082 | 7 | |a 658.3125 |2 23 | |
049 | |a MAIN | ||
100 | 1 | |a Siti-Nabiha, Abdul Khalid. | |
245 | 1 | 0 | |a Improving Performance and Enhancing Competitiveness. |
260 | |a Gelugor : |b Penerbit USM, |c 2013. | ||
300 | |a 1 online resource (130 pages) | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
338 | |a online resource |b cr |2 rdacarrier | ||
588 | 0 | |a Print version record. | |
505 | 0 | |a Cover; Half Title Page; Title Page; Copyright Page; Contents Page; Preface; Introduction; Case 1: Improving Customer Satisfaction on Delivery and Distribution Management in a Manufacturing Company -- Suhaimi Jamal Tan Cheng Ling; Case 2: Enhancing Service Desk Performance in Delivering Superior Customer Service -- Patricia SK Ng Siti-Nabiha Abdul Khalid; Case 3: Improving Skills in the Technical and Support Group of an Engineering Company -- Dicky Yamany Othman Tan Cheng Ling; Case 4: KCM College, Penang: Improving Enrollment to Ensure Sustainability -- Chin Sze Pheng Hasnah Haron. | |
500 | |a ContributorsIndex; Back Cover. | ||
650 | 0 | |a Performance |x Measurement. | |
650 | 0 | |a Organizational effectiveness. |0 http://id.loc.gov/authorities/subjects/sh85095526 | |
650 | 6 | |a Efficacité organisationnelle. | |
650 | 7 | |a Organizational effectiveness |2 fast | |
650 | 7 | |a Performance |x Measurement |2 fast | |
700 | 1 | |a Fathyah, Hashim. | |
700 | 1 | |a Richardson, Christopher. | |
776 | 0 | 8 | |i Print version: |a Siti-Nabiha, Abdul Khalid. |t Improving Performance and Enhancing Competitiveness: In Search of Innovative Solutions. |d Gelugor : Penerbit USM, ©2013 |z 9789838615839 |
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Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBU-on1031341592 |
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adam_text | |
any_adam_object | |
author | Siti-Nabiha, Abdul Khalid |
author2 | Fathyah, Hashim Richardson, Christopher |
author2_role | |
author2_variant | h f hf c r cr |
author_facet | Siti-Nabiha, Abdul Khalid Fathyah, Hashim Richardson, Christopher |
author_role | |
author_sort | Siti-Nabiha, Abdul Khalid |
author_variant | a k s n aks aksn |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | H - Social Science |
callnumber-label | HF5549 |
callnumber-raw | HF5549.5.P35 .I477 2013 |
callnumber-search | HF5549.5.P35 .I477 2013 |
callnumber-sort | HF 45549.5 P35 I477 42013 |
callnumber-subject | HF - Commerce |
collection | ZDB-4-EBU |
contents | Cover; Half Title Page; Title Page; Copyright Page; Contents Page; Preface; Introduction; Case 1: Improving Customer Satisfaction on Delivery and Distribution Management in a Manufacturing Company -- Suhaimi Jamal Tan Cheng Ling; Case 2: Enhancing Service Desk Performance in Delivering Superior Customer Service -- Patricia SK Ng Siti-Nabiha Abdul Khalid; Case 3: Improving Skills in the Technical and Support Group of an Engineering Company -- Dicky Yamany Othman Tan Cheng Ling; Case 4: KCM College, Penang: Improving Enrollment to Ensure Sustainability -- Chin Sze Pheng Hasnah Haron. |
ctrlnum | (OCoLC)1031341592 |
dewey-full | 658.3125 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.3125 |
dewey-search | 658.3125 |
dewey-sort | 3658.3125 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | ZDB-4-EBU-on1031341592 |
illustrated | Not Illustrated |
indexdate | 2024-11-26T14:49:30Z |
institution | BVB |
isbn | 9789838616683 9838616680 |
language | English |
oclc_num | 1031341592 |
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physical | 1 online resource (130 pages) |
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spelling | Siti-Nabiha, Abdul Khalid. Improving Performance and Enhancing Competitiveness. Gelugor : Penerbit USM, 2013. 1 online resource (130 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Print version record. Cover; Half Title Page; Title Page; Copyright Page; Contents Page; Preface; Introduction; Case 1: Improving Customer Satisfaction on Delivery and Distribution Management in a Manufacturing Company -- Suhaimi Jamal Tan Cheng Ling; Case 2: Enhancing Service Desk Performance in Delivering Superior Customer Service -- Patricia SK Ng Siti-Nabiha Abdul Khalid; Case 3: Improving Skills in the Technical and Support Group of an Engineering Company -- Dicky Yamany Othman Tan Cheng Ling; Case 4: KCM College, Penang: Improving Enrollment to Ensure Sustainability -- Chin Sze Pheng Hasnah Haron. ContributorsIndex; Back Cover. Performance Measurement. Organizational effectiveness. http://id.loc.gov/authorities/subjects/sh85095526 Efficacité organisationnelle. Organizational effectiveness fast Performance Measurement fast Fathyah, Hashim. Richardson, Christopher. Print version: Siti-Nabiha, Abdul Khalid. Improving Performance and Enhancing Competitiveness: In Search of Innovative Solutions. Gelugor : Penerbit USM, ©2013 9789838615839 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1168655 Volltext |
spellingShingle | Siti-Nabiha, Abdul Khalid Improving Performance and Enhancing Competitiveness. Cover; Half Title Page; Title Page; Copyright Page; Contents Page; Preface; Introduction; Case 1: Improving Customer Satisfaction on Delivery and Distribution Management in a Manufacturing Company -- Suhaimi Jamal Tan Cheng Ling; Case 2: Enhancing Service Desk Performance in Delivering Superior Customer Service -- Patricia SK Ng Siti-Nabiha Abdul Khalid; Case 3: Improving Skills in the Technical and Support Group of an Engineering Company -- Dicky Yamany Othman Tan Cheng Ling; Case 4: KCM College, Penang: Improving Enrollment to Ensure Sustainability -- Chin Sze Pheng Hasnah Haron. Performance Measurement. Organizational effectiveness. http://id.loc.gov/authorities/subjects/sh85095526 Efficacité organisationnelle. Organizational effectiveness fast Performance Measurement fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh85095526 |
title | Improving Performance and Enhancing Competitiveness. |
title_auth | Improving Performance and Enhancing Competitiveness. |
title_exact_search | Improving Performance and Enhancing Competitiveness. |
title_full | Improving Performance and Enhancing Competitiveness. |
title_fullStr | Improving Performance and Enhancing Competitiveness. |
title_full_unstemmed | Improving Performance and Enhancing Competitiveness. |
title_short | Improving Performance and Enhancing Competitiveness. |
title_sort | improving performance and enhancing competitiveness |
topic | Performance Measurement. Organizational effectiveness. http://id.loc.gov/authorities/subjects/sh85095526 Efficacité organisationnelle. Organizational effectiveness fast Performance Measurement fast |
topic_facet | Performance Measurement. Organizational effectiveness. Efficacité organisationnelle. Organizational effectiveness Performance Measurement |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1168655 |
work_keys_str_mv | AT sitinabihaabdulkhalid improvingperformanceandenhancingcompetitiveness AT fathyahhashim improvingperformanceandenhancingcompetitiveness AT richardsonchristopher improvingperformanceandenhancingcompetitiveness |