The transformational consumer :: fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser /
This book uses stories and case studies from several industries to show how companies can rethink their customers, products and services, marketing, competition, and even their culture. The goal is a positive customer relationship that results in revenue growth, product innovation, and employee enga...
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1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Oakland, California :
Berrett-Koehler Publishers, Inc.,
2017.
|
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | This book uses stories and case studies from several industries to show how companies can rethink their customers, products and services, marketing, competition, and even their culture. The goal is a positive customer relationship that results in revenue growth, product innovation, and employee engagement. |
Beschreibung: | 1 online resource (xi, 160 pages) |
Bibliographie: | Includes bibliographical references and index. |
ISBN: | 1626568847 9781626568846 9781626568853 1626568855 |
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245 | 1 | 4 | |a The transformational consumer : |b fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / |c Tara-Nicholle Nelson. |
264 | 1 | |a Oakland, California : |b Berrett-Koehler Publishers, Inc., |c 2017. | |
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505 | 0 | |a Prologue : thirty years of transformation -- Introduction : how to transcend the transactional -- Meet the transformational consumer -- Removing resistance and triggering progress -- The hero's journey of your transformational consumer -- Your call to adventure -- Rethink what you sell -- Rethink your customer -- Rethink your marketing -- Rethink your competition -- Rethink your culture -- Conclusion: transcendence : the natural state of things -- The transformational consumer self-assessment : what do you need to rethink first? -- Acknowledgements -- About the author. | |
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650 | 0 | |a Consumer satisfaction. |0 http://id.loc.gov/authorities/subjects/sh85031490 | |
650 | 0 | |a Marketing. |0 http://id.loc.gov/authorities/subjects/sh85081333 | |
650 | 6 | |a Consommateurs |x Satisfaction. | |
650 | 6 | |a Marketing. | |
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adam_text | |
any_adam_object | |
author | Nelson, Tara-Nicholle |
author_facet | Nelson, Tara-Nicholle |
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author_sort | Nelson, Tara-Nicholle |
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contents | Prologue : thirty years of transformation -- Introduction : how to transcend the transactional -- Meet the transformational consumer -- Removing resistance and triggering progress -- The hero's journey of your transformational consumer -- Your call to adventure -- Rethink what you sell -- Rethink your customer -- Rethink your marketing -- Rethink your competition -- Rethink your culture -- Conclusion: transcendence : the natural state of things -- The transformational consumer self-assessment : what do you need to rethink first? -- Acknowledgements -- About the author. |
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dewey-raw | 658.8/343 |
dewey-search | 658.8/343 |
dewey-sort | 3658.8 3343 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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spelling | Nelson, Tara-Nicholle, author. The transformational consumer : fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / Tara-Nicholle Nelson. Oakland, California : Berrett-Koehler Publishers, Inc., 2017. ©2017 1 online resource (xi, 160 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Prologue : thirty years of transformation -- Introduction : how to transcend the transactional -- Meet the transformational consumer -- Removing resistance and triggering progress -- The hero's journey of your transformational consumer -- Your call to adventure -- Rethink what you sell -- Rethink your customer -- Rethink your marketing -- Rethink your competition -- Rethink your culture -- Conclusion: transcendence : the natural state of things -- The transformational consumer self-assessment : what do you need to rethink first? -- Acknowledgements -- About the author. This book uses stories and case studies from several industries to show how companies can rethink their customers, products and services, marketing, competition, and even their culture. The goal is a positive customer relationship that results in revenue growth, product innovation, and employee engagement. Consumer satisfaction. http://id.loc.gov/authorities/subjects/sh85031490 Marketing. http://id.loc.gov/authorities/subjects/sh85081333 Consommateurs Satisfaction. Marketing. marketing. aat BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Consumer satisfaction fast Marketing fast has work: Transformational Consumer (Text) https://id.oclc.org/worldcat/entity/E39PD36TCbmdXf3p4BxBrMKgXd https://id.oclc.org/worldcat/ontology/hasWork Print version: Nelson, Tara-Nicholle. Transformational consumer. 1 edition. Oakland, CA : Berrett-Koehler Publishers, [2017] 9781626568839 1626568839 (DLC) 2016043949 (OCoLC)952386775 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1356015 Volltext |
spellingShingle | Nelson, Tara-Nicholle The transformational consumer : fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / Prologue : thirty years of transformation -- Introduction : how to transcend the transactional -- Meet the transformational consumer -- Removing resistance and triggering progress -- The hero's journey of your transformational consumer -- Your call to adventure -- Rethink what you sell -- Rethink your customer -- Rethink your marketing -- Rethink your competition -- Rethink your culture -- Conclusion: transcendence : the natural state of things -- The transformational consumer self-assessment : what do you need to rethink first? -- Acknowledgements -- About the author. Consumer satisfaction. http://id.loc.gov/authorities/subjects/sh85031490 Marketing. http://id.loc.gov/authorities/subjects/sh85081333 Consommateurs Satisfaction. Marketing. marketing. aat BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Consumer satisfaction fast Marketing fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh85031490 http://id.loc.gov/authorities/subjects/sh85081333 |
title | The transformational consumer : fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / |
title_auth | The transformational consumer : fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / |
title_exact_search | The transformational consumer : fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / |
title_full | The transformational consumer : fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / Tara-Nicholle Nelson. |
title_fullStr | The transformational consumer : fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / Tara-Nicholle Nelson. |
title_full_unstemmed | The transformational consumer : fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / Tara-Nicholle Nelson. |
title_short | The transformational consumer : |
title_sort | transformational consumer fuel a lifelong love affair with your customers by helping them get healthier wealthier and wiser |
title_sub | fuel a lifelong love affair with your customers by helping them get healthier, wealthier and wiser / |
topic | Consumer satisfaction. http://id.loc.gov/authorities/subjects/sh85031490 Marketing. http://id.loc.gov/authorities/subjects/sh85081333 Consommateurs Satisfaction. Marketing. marketing. aat BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Consumer satisfaction fast Marketing fast |
topic_facet | Consumer satisfaction. Marketing. Consommateurs Satisfaction. marketing. BUSINESS & ECONOMICS Industrial Management. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Management Science. BUSINESS & ECONOMICS Organizational Behavior. Consumer satisfaction Marketing |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1356015 |
work_keys_str_mv | AT nelsontaranicholle thetransformationalconsumerfuelalifelongloveaffairwithyourcustomersbyhelpingthemgethealthierwealthierandwiser AT nelsontaranicholle transformationalconsumerfuelalifelongloveaffairwithyourcustomersbyhelpingthemgethealthierwealthierandwiser |