The etiquette edge :: modern manners for business success /
"The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret-and hard to mend. From interviewing etiquette and dress codes to working in close quarters and com...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York, NY :
American Management Association,
[2016]
|
| Schriftenreihe: | Gale virtual reference library
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret-and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships."--Publisher's web site Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior ... you won't get far. The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret--and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including how to: Be smart about how--and when--you use your smartphone; Handle difficult conversations with tact and finesse; Check texts and emails for content and tone; Create a polished image on social media; Conduct meetings (in person, online, or over lunch) with poise and confidence, and more. In our era of entitlement, saying thank-you and giving praise are increasingly rare--but these simple acts are far from empty gestures. They're refreshing reflections of respect. Inconsiderate people and poor conduct may permeate the workplace, but success comes to those who play by a better set of rules. -- Provided by publisher. |
| Beschreibung: | Earlier edition: 2005. |
| Beschreibung: | 1 online resource |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9780814437636 081443763X |
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| 245 | 1 | 4 | |a The etiquette edge : |b modern manners for business success / |c Beverly Y. Langford. |
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| 505 | 0 | 0 | |g Introduction. |t The case for courtesy -- |t Everyday courtesy as a success factor. |t Manners in the Twenty-First Century ; |t Credibility: creating it and keeping it ; |t Develop your gratitude attitude: say "Thank you" and mean it ; |t Are your nonverbal messages telling on you? ; |t What the $%#*! & is going on here? ; |t Tell me less: some things are better left unsaid ; |t Giving genuine compliments that count ; |t Improving your listening skills ; |t Being smart about smartphones and other devices ; |t Using social media to make -- not break -- your career ; |t Travel courtesy: don't leave home without it -- |t Best behaviors at work: interacting with bosses and peers. |t Terror on both sides of the desk: relieving interview stress ; |t The new job: getting started on the right foot ; |t Office space: make work together more enjoyable and productive ; |t Getting along with your manager: spotting and solving personality problems ; |t How to speak so your boss will listen ; |t E-mail: think before you send ; |t Using your phone most productively ; |t Dress code confusion ; |t Mastering the art of meetings ; |t When meetings go virtual ; |t How to leave a job: making a graceful exit ; |t Refuse to schmooze and your lose: cultivating the social side of business ; |t Let's do lunch: dining your way to success ; |t Getting noticed -- without becoming notorious ; |t He said, she said: when the gender gaps seems as wide as the Grand Canyon ; |t Citizenship in the global village -- |t Handling sensitive issues: courtesy and building trust. |t Loving your enemies: coping with the price of success ; |t When your best friend becomes your boss: balancing the professional and the personal ; |t Dealing with a bully boss ; |t Dealing with negative coworkers ; |t Silence is not a virtue: how to complain without carping ; |t An apology is in order: repairing the damage with a sincere response ; |t Delivering unwelcome information without damaging relationships ; |t Confronting with courtesy: preserving relationships while resolving differences ; |t When the worst happens: dealing with tragedy, illness, and death ; |t Putting it all together: creating and maintaining your personal brand. |
| 520 | |a "The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret-and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships."--Publisher's web site | ||
| 520 | |a Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior ... you won't get far. The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret--and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including how to: Be smart about how--and when--you use your smartphone; Handle difficult conversations with tact and finesse; Check texts and emails for content and tone; Create a polished image on social media; Conduct meetings (in person, online, or over lunch) with poise and confidence, and more. In our era of entitlement, saying thank-you and giving praise are increasingly rare--but these simple acts are far from empty gestures. They're refreshing reflections of respect. Inconsiderate people and poor conduct may permeate the workplace, but success comes to those who play by a better set of rules. -- Provided by publisher. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 650 | 0 | |a Business etiquette. |0 http://id.loc.gov/authorities/subjects/sh85018298 | |
| 650 | 0 | |a Success in business. |0 http://id.loc.gov/authorities/subjects/sh85129589 | |
| 650 | 6 | |a Savoir-vivre |x Affaires. | |
| 650 | 6 | |a Succès dans les affaires. | |
| 650 | 7 | |a REFERENCE |x Etiquette. |2 bisacsh | |
| 650 | 7 | |a Business etiquette |2 fast | |
| 650 | 7 | |a Success in business |2 fast | |
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| _version_ | 1816796923714076673 |
| adam_text | |
| any_adam_object | |
| author | Langford, Beverly Y., 1942- |
| author_GND | http://id.loc.gov/authorities/names/n94000303 |
| author_facet | Langford, Beverly Y., 1942- |
| author_role | aut |
| author_sort | Langford, Beverly Y., 1942- |
| author_variant | b y l by byl |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
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| contents | The case for courtesy -- Everyday courtesy as a success factor. Manners in the Twenty-First Century ; Credibility: creating it and keeping it ; Develop your gratitude attitude: say "Thank you" and mean it ; Are your nonverbal messages telling on you? ; What the $%#*! & is going on here? ; Tell me less: some things are better left unsaid ; Giving genuine compliments that count ; Improving your listening skills ; Being smart about smartphones and other devices ; Using social media to make -- not break -- your career ; Travel courtesy: don't leave home without it -- Best behaviors at work: interacting with bosses and peers. Terror on both sides of the desk: relieving interview stress ; The new job: getting started on the right foot ; Office space: make work together more enjoyable and productive ; Getting along with your manager: spotting and solving personality problems ; How to speak so your boss will listen ; E-mail: think before you send ; Using your phone most productively ; Dress code confusion ; Mastering the art of meetings ; When meetings go virtual ; How to leave a job: making a graceful exit ; Refuse to schmooze and your lose: cultivating the social side of business ; Let's do lunch: dining your way to success ; Getting noticed -- without becoming notorious ; He said, she said: when the gender gaps seems as wide as the Grand Canyon ; Citizenship in the global village -- Handling sensitive issues: courtesy and building trust. Loving your enemies: coping with the price of success ; When your best friend becomes your boss: balancing the professional and the personal ; Dealing with a bully boss ; Dealing with negative coworkers ; Silence is not a virtue: how to complain without carping ; An apology is in order: repairing the damage with a sincere response ; Delivering unwelcome information without damaging relationships ; Confronting with courtesy: preserving relationships while resolving differences ; When the worst happens: dealing with tragedy, illness, and death ; Putting it all together: creating and maintaining your personal brand. |
| ctrlnum | (OCoLC)951976423 |
| dewey-full | 395.5/2 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 395 - Etiquette (Manners) |
| dewey-raw | 395.5/2 |
| dewey-search | 395.5/2 |
| dewey-sort | 3395.5 12 |
| dewey-tens | 390 - Customs, etiquette, folklore |
| discipline | Sozial-/Kulturanthropologie / Empirische Kulturwissenschaft |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
| indexdate | 2024-11-26T14:49:23Z |
| institution | BVB |
| isbn | 9780814437636 081443763X |
| language | English |
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| spelling | Langford, Beverly Y., 1942- author. https://id.oclc.org/worldcat/entity/E39PCjGqtDT7wGCchcTBv767pP http://id.loc.gov/authorities/names/n94000303 The etiquette edge : modern manners for business success / Beverly Y. Langford. New York, NY : American Management Association, [2016] 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Gale virtual reference library Earlier edition: 2005. Print version record. Introduction. The case for courtesy -- Everyday courtesy as a success factor. Manners in the Twenty-First Century ; Credibility: creating it and keeping it ; Develop your gratitude attitude: say "Thank you" and mean it ; Are your nonverbal messages telling on you? ; What the $%#*! & is going on here? ; Tell me less: some things are better left unsaid ; Giving genuine compliments that count ; Improving your listening skills ; Being smart about smartphones and other devices ; Using social media to make -- not break -- your career ; Travel courtesy: don't leave home without it -- Best behaviors at work: interacting with bosses and peers. Terror on both sides of the desk: relieving interview stress ; The new job: getting started on the right foot ; Office space: make work together more enjoyable and productive ; Getting along with your manager: spotting and solving personality problems ; How to speak so your boss will listen ; E-mail: think before you send ; Using your phone most productively ; Dress code confusion ; Mastering the art of meetings ; When meetings go virtual ; How to leave a job: making a graceful exit ; Refuse to schmooze and your lose: cultivating the social side of business ; Let's do lunch: dining your way to success ; Getting noticed -- without becoming notorious ; He said, she said: when the gender gaps seems as wide as the Grand Canyon ; Citizenship in the global village -- Handling sensitive issues: courtesy and building trust. Loving your enemies: coping with the price of success ; When your best friend becomes your boss: balancing the professional and the personal ; Dealing with a bully boss ; Dealing with negative coworkers ; Silence is not a virtue: how to complain without carping ; An apology is in order: repairing the damage with a sincere response ; Delivering unwelcome information without damaging relationships ; Confronting with courtesy: preserving relationships while resolving differences ; When the worst happens: dealing with tragedy, illness, and death ; Putting it all together: creating and maintaining your personal brand. "The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret-and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships."--Publisher's web site Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior ... you won't get far. The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret--and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including how to: Be smart about how--and when--you use your smartphone; Handle difficult conversations with tact and finesse; Check texts and emails for content and tone; Create a polished image on social media; Conduct meetings (in person, online, or over lunch) with poise and confidence, and more. In our era of entitlement, saying thank-you and giving praise are increasingly rare--but these simple acts are far from empty gestures. They're refreshing reflections of respect. Inconsiderate people and poor conduct may permeate the workplace, but success comes to those who play by a better set of rules. -- Provided by publisher. Includes bibliographical references and index. Business etiquette. http://id.loc.gov/authorities/subjects/sh85018298 Success in business. http://id.loc.gov/authorities/subjects/sh85129589 Savoir-vivre Affaires. Succès dans les affaires. REFERENCE Etiquette. bisacsh Business etiquette fast Success in business fast has work: The etiquette edge (Text) https://id.oclc.org/worldcat/entity/E39PCH397QMYYbvdPXGpWFwfRq https://id.oclc.org/worldcat/ontology/hasWork Print version: Langford, Beverly Y., 1942- Etiquette edge. New York, NY : American Management Association, [2016] 9780814437629 (DLC) 2016004846 (OCoLC)930683263 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1135059 Volltext |
| spellingShingle | Langford, Beverly Y., 1942- The etiquette edge : modern manners for business success / The case for courtesy -- Everyday courtesy as a success factor. Manners in the Twenty-First Century ; Credibility: creating it and keeping it ; Develop your gratitude attitude: say "Thank you" and mean it ; Are your nonverbal messages telling on you? ; What the $%#*! & is going on here? ; Tell me less: some things are better left unsaid ; Giving genuine compliments that count ; Improving your listening skills ; Being smart about smartphones and other devices ; Using social media to make -- not break -- your career ; Travel courtesy: don't leave home without it -- Best behaviors at work: interacting with bosses and peers. Terror on both sides of the desk: relieving interview stress ; The new job: getting started on the right foot ; Office space: make work together more enjoyable and productive ; Getting along with your manager: spotting and solving personality problems ; How to speak so your boss will listen ; E-mail: think before you send ; Using your phone most productively ; Dress code confusion ; Mastering the art of meetings ; When meetings go virtual ; How to leave a job: making a graceful exit ; Refuse to schmooze and your lose: cultivating the social side of business ; Let's do lunch: dining your way to success ; Getting noticed -- without becoming notorious ; He said, she said: when the gender gaps seems as wide as the Grand Canyon ; Citizenship in the global village -- Handling sensitive issues: courtesy and building trust. Loving your enemies: coping with the price of success ; When your best friend becomes your boss: balancing the professional and the personal ; Dealing with a bully boss ; Dealing with negative coworkers ; Silence is not a virtue: how to complain without carping ; An apology is in order: repairing the damage with a sincere response ; Delivering unwelcome information without damaging relationships ; Confronting with courtesy: preserving relationships while resolving differences ; When the worst happens: dealing with tragedy, illness, and death ; Putting it all together: creating and maintaining your personal brand. Business etiquette. http://id.loc.gov/authorities/subjects/sh85018298 Success in business. http://id.loc.gov/authorities/subjects/sh85129589 Savoir-vivre Affaires. Succès dans les affaires. REFERENCE Etiquette. bisacsh Business etiquette fast Success in business fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85018298 http://id.loc.gov/authorities/subjects/sh85129589 |
| title | The etiquette edge : modern manners for business success / |
| title_alt | The case for courtesy -- Everyday courtesy as a success factor. Manners in the Twenty-First Century ; Credibility: creating it and keeping it ; Develop your gratitude attitude: say "Thank you" and mean it ; Are your nonverbal messages telling on you? ; What the $%#*! & is going on here? ; Tell me less: some things are better left unsaid ; Giving genuine compliments that count ; Improving your listening skills ; Being smart about smartphones and other devices ; Using social media to make -- not break -- your career ; Travel courtesy: don't leave home without it -- Best behaviors at work: interacting with bosses and peers. Terror on both sides of the desk: relieving interview stress ; The new job: getting started on the right foot ; Office space: make work together more enjoyable and productive ; Getting along with your manager: spotting and solving personality problems ; How to speak so your boss will listen ; E-mail: think before you send ; Using your phone most productively ; Dress code confusion ; Mastering the art of meetings ; When meetings go virtual ; How to leave a job: making a graceful exit ; Refuse to schmooze and your lose: cultivating the social side of business ; Let's do lunch: dining your way to success ; Getting noticed -- without becoming notorious ; He said, she said: when the gender gaps seems as wide as the Grand Canyon ; Citizenship in the global village -- Handling sensitive issues: courtesy and building trust. Loving your enemies: coping with the price of success ; When your best friend becomes your boss: balancing the professional and the personal ; Dealing with a bully boss ; Dealing with negative coworkers ; Silence is not a virtue: how to complain without carping ; An apology is in order: repairing the damage with a sincere response ; Delivering unwelcome information without damaging relationships ; Confronting with courtesy: preserving relationships while resolving differences ; When the worst happens: dealing with tragedy, illness, and death ; Putting it all together: creating and maintaining your personal brand. |
| title_auth | The etiquette edge : modern manners for business success / |
| title_exact_search | The etiquette edge : modern manners for business success / |
| title_full | The etiquette edge : modern manners for business success / Beverly Y. Langford. |
| title_fullStr | The etiquette edge : modern manners for business success / Beverly Y. Langford. |
| title_full_unstemmed | The etiquette edge : modern manners for business success / Beverly Y. Langford. |
| title_short | The etiquette edge : |
| title_sort | etiquette edge modern manners for business success |
| title_sub | modern manners for business success / |
| topic | Business etiquette. http://id.loc.gov/authorities/subjects/sh85018298 Success in business. http://id.loc.gov/authorities/subjects/sh85129589 Savoir-vivre Affaires. Succès dans les affaires. REFERENCE Etiquette. bisacsh Business etiquette fast Success in business fast |
| topic_facet | Business etiquette. Success in business. Savoir-vivre Affaires. Succès dans les affaires. REFERENCE Etiquette. Business etiquette Success in business |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1135059 |
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