APA (7th ed.) Citation

Altinay, L., & Poudel, S. (2016). Enhancing customer experience in the service industry: A global perspective. Cambridge Scholars Publishing.

Chicago Style (17th ed.) Citation

Altinay, Levent, and Surya Poudel. Enhancing Customer Experience in the Service Industry: A Global Perspective. Newcastle upon Tyne: Cambridge Scholars Publishing, 2016.

MLA (9th ed.) Citation

Altinay, Levent, and Surya Poudel. Enhancing Customer Experience in the Service Industry: A Global Perspective. Cambridge Scholars Publishing, 2016.