Risk and crisis communication :: navigating the tensions between organizations and the public /
This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually descri...
Gespeichert in:
| Weitere Verfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Lanham :
Lexington Books,
2015.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually describes how couples negotiate tensions as they maintain their relationship, is exemplified through seven case studies that each focus on one common tension. |
| Beschreibung: | 1 online resource (vi, 153 pages) |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9781498517904 1498517900 |
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| 245 | 0 | 0 | |a Risk and crisis communication : |b navigating the tensions between organizations and the public / |c edited by Robert S. Littlefield and Timothy L. Sellnow. |
| 264 | 1 | |a Lanham : |b Lexington Books, |c 2015. | |
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| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Introduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe and Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad and Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed and Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick and Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow. | |
| 588 | |a Description based on print version record and CIP data provided by publisher; resource not viewed. | ||
| 520 | |a This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually describes how couples negotiate tensions as they maintain their relationship, is exemplified through seven case studies that each focus on one common tension. | ||
| 546 | |a English. | ||
| 650 | 0 | |a Crisis management. |0 http://id.loc.gov/authorities/subjects/sh85034122 | |
| 650 | 0 | |a Public relations. |0 http://id.loc.gov/authorities/subjects/sh85108753 | |
| 650 | 0 | |a Communication. |0 http://id.loc.gov/authorities/subjects/sh85029027 | |
| 650 | 6 | |a Gestion de crise. | |
| 650 | 6 | |a Relations publiques. | |
| 650 | 6 | |a Information. | |
| 650 | 7 | |a public relations. |2 aat | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
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| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Communication |2 fast | |
| 650 | 7 | |a Crisis management |2 fast | |
| 650 | 7 | |a Public relations |x Management |2 fast | |
| 700 | 1 | |a Littlefield, Robert S., |d 1952- |e editor. |1 https://id.oclc.org/worldcat/entity/E39PCjvBcWXcCHVyvjKhRQ9DD3 |0 http://id.loc.gov/authorities/names/n2013047064 | |
| 700 | 1 | |a Sellnow, Timothy L. |q (Timothy Lester), |d 1960- |e editor. |1 https://id.oclc.org/worldcat/entity/E39PBJcKHqvyhmxVKTJwpvYXVC |0 http://id.loc.gov/authorities/names/n87888802 | |
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| contents | Introduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe and Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad and Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed and Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick and Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow. |
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| spelling | Risk and crisis communication : navigating the tensions between organizations and the public / edited by Robert S. Littlefield and Timothy L. Sellnow. Lanham : Lexington Books, 2015. 1 online resource (vi, 153 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Introduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe and Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad and Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed and Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick and Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow. Description based on print version record and CIP data provided by publisher; resource not viewed. This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually describes how couples negotiate tensions as they maintain their relationship, is exemplified through seven case studies that each focus on one common tension. English. Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Public relations. http://id.loc.gov/authorities/subjects/sh85108753 Communication. http://id.loc.gov/authorities/subjects/sh85029027 Gestion de crise. Relations publiques. Information. public relations. aat BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Communication fast Crisis management fast Public relations Management fast Littlefield, Robert S., 1952- editor. https://id.oclc.org/worldcat/entity/E39PCjvBcWXcCHVyvjKhRQ9DD3 http://id.loc.gov/authorities/names/n2013047064 Sellnow, Timothy L. (Timothy Lester), 1960- editor. https://id.oclc.org/worldcat/entity/E39PBJcKHqvyhmxVKTJwpvYXVC http://id.loc.gov/authorities/names/n87888802 has work: Risk and crisis communication (Text) https://id.oclc.org/worldcat/entity/E39PCG38Cfpyqqp6HgthP9CgjC https://id.oclc.org/worldcat/ontology/hasWork Print version: Risk and crisis communication Lanham : Lexington Books, 2015. 9781498517898 (cloth : alk. paper) (DLC) 2015035569 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1080285 Volltext |
| spellingShingle | Risk and crisis communication : navigating the tensions between organizations and the public / Introduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe and Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad and Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed and Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick and Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow. Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Public relations. http://id.loc.gov/authorities/subjects/sh85108753 Communication. http://id.loc.gov/authorities/subjects/sh85029027 Gestion de crise. Relations publiques. Information. public relations. aat BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Communication fast Crisis management fast Public relations Management fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85034122 http://id.loc.gov/authorities/subjects/sh85108753 http://id.loc.gov/authorities/subjects/sh85029027 |
| title | Risk and crisis communication : navigating the tensions between organizations and the public / |
| title_auth | Risk and crisis communication : navigating the tensions between organizations and the public / |
| title_exact_search | Risk and crisis communication : navigating the tensions between organizations and the public / |
| title_full | Risk and crisis communication : navigating the tensions between organizations and the public / edited by Robert S. Littlefield and Timothy L. Sellnow. |
| title_fullStr | Risk and crisis communication : navigating the tensions between organizations and the public / edited by Robert S. Littlefield and Timothy L. Sellnow. |
| title_full_unstemmed | Risk and crisis communication : navigating the tensions between organizations and the public / edited by Robert S. Littlefield and Timothy L. Sellnow. |
| title_short | Risk and crisis communication : |
| title_sort | risk and crisis communication navigating the tensions between organizations and the public |
| title_sub | navigating the tensions between organizations and the public / |
| topic | Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Public relations. http://id.loc.gov/authorities/subjects/sh85108753 Communication. http://id.loc.gov/authorities/subjects/sh85029027 Gestion de crise. Relations publiques. Information. public relations. aat BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Communication fast Crisis management fast Public relations Management fast |
| topic_facet | Crisis management. Public relations. Communication. Gestion de crise. Relations publiques. Information. public relations. BUSINESS & ECONOMICS Industrial Management. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Management Science. BUSINESS & ECONOMICS Organizational Behavior. Communication Crisis management Public relations Management |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1080285 |
| work_keys_str_mv | AT littlefieldroberts riskandcrisiscommunicationnavigatingthetensionsbetweenorganizationsandthepublic AT sellnowtimothyl riskandcrisiscommunicationnavigatingthetensionsbetweenorganizationsandthepublic |