Just Listen :: Discover the Secret to Getting Through to Absolutely Anyone /
Annotation
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York, NY :
AMACOM_American Management Association,
2015.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Annotation |
| Beschreibung: | Includes index. |
| Beschreibung: | 1 online resource |
| ISBN: | 9780814436486 081443648X |
Internformat
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| 245 | 1 | 0 | |a Just Listen : |b Discover the Secret to Getting Through to Absolutely Anyone / |c Mark Goulston ; foreword by Keith Ferrazzi. |
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| 520 | 8 | |a Annotation |b Do you ever feel like you're talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward. "Just" "Listen" has helped tens of thousands of people tear down walls and establish productive communication. In this landmark book, veteran psychiatrist and business coach Mark Goulston reveals simple, proven techniques for moving people from resistance to consensus, explaining how to: Listen effectively - Make even a total stranger--perhaps a potential client--feel "felt"--Shift an angry or aggressive person into a calmer, more receptive state - Use empathy jolts to quickly bridge communication gaps -Turn negative people into assets using the "Magic Paradox"--Achieve buy-in, the linchpin of all negotiation, persuasion, and sales - And more Barricades between people become barriers to success and happiness, so getting through is not just a fine art--it's a crucial skill. With "Just Listen," readers learn how to transform the "impossible" and "unreachable" people in their lives into true allies, loyal customers, and lifelong friends | |
| 650 | 0 | |a Business communication. |0 http://id.loc.gov/authorities/subjects/sh87004551 | |
| 650 | 0 | |a Interpersonal communication. |0 http://id.loc.gov/authorities/subjects/sh85067481 | |
| 650 | 1 | 4 | |a Nonfiction. |
| 650 | 4 | |a Business. | |
| 650 | 6 | |a Communication dans l'entreprise. | |
| 650 | 6 | |a Communication interpersonnelle. | |
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| 650 | 7 | |a BUSINESS & ECONOMICS |x Skills. |2 bisacsh | |
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| illustrated | Not Illustrated |
| indexdate | 2024-11-26T14:49:18Z |
| institution | BVB |
| isbn | 9780814436486 081443648X |
| language | English |
| oclc_num | 903489132 |
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| spelling | Goulston, Mark, author. Just Listen : Discover the Secret to Getting Through to Absolutely Anyone / Mark Goulston ; foreword by Keith Ferrazzi. New York, NY : AMACOM_American Management Association, 2015. 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Vendor-supplied metadata. Includes index. Annotation Do you ever feel like you're talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward. "Just" "Listen" has helped tens of thousands of people tear down walls and establish productive communication. In this landmark book, veteran psychiatrist and business coach Mark Goulston reveals simple, proven techniques for moving people from resistance to consensus, explaining how to: Listen effectively - Make even a total stranger--perhaps a potential client--feel "felt"--Shift an angry or aggressive person into a calmer, more receptive state - Use empathy jolts to quickly bridge communication gaps -Turn negative people into assets using the "Magic Paradox"--Achieve buy-in, the linchpin of all negotiation, persuasion, and sales - And more Barricades between people become barriers to success and happiness, so getting through is not just a fine art--it's a crucial skill. With "Just Listen," readers learn how to transform the "impossible" and "unreachable" people in their lives into true allies, loyal customers, and lifelong friends Business communication. http://id.loc.gov/authorities/subjects/sh87004551 Interpersonal communication. http://id.loc.gov/authorities/subjects/sh85067481 Nonfiction. Business. Communication dans l'entreprise. Communication interpersonnelle. BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Reference. bisacsh BUSINESS & ECONOMICS Skills. bisacsh Business communication fast Interpersonal communication fast FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=933075 Volltext |
| spellingShingle | Goulston, Mark Just Listen : Discover the Secret to Getting Through to Absolutely Anyone / Business communication. http://id.loc.gov/authorities/subjects/sh87004551 Interpersonal communication. http://id.loc.gov/authorities/subjects/sh85067481 Nonfiction. Business. Communication dans l'entreprise. Communication interpersonnelle. BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Reference. bisacsh BUSINESS & ECONOMICS Skills. bisacsh Business communication fast Interpersonal communication fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh87004551 http://id.loc.gov/authorities/subjects/sh85067481 |
| title | Just Listen : Discover the Secret to Getting Through to Absolutely Anyone / |
| title_auth | Just Listen : Discover the Secret to Getting Through to Absolutely Anyone / |
| title_exact_search | Just Listen : Discover the Secret to Getting Through to Absolutely Anyone / |
| title_full | Just Listen : Discover the Secret to Getting Through to Absolutely Anyone / Mark Goulston ; foreword by Keith Ferrazzi. |
| title_fullStr | Just Listen : Discover the Secret to Getting Through to Absolutely Anyone / Mark Goulston ; foreword by Keith Ferrazzi. |
| title_full_unstemmed | Just Listen : Discover the Secret to Getting Through to Absolutely Anyone / Mark Goulston ; foreword by Keith Ferrazzi. |
| title_short | Just Listen : |
| title_sort | just listen discover the secret to getting through to absolutely anyone |
| title_sub | Discover the Secret to Getting Through to Absolutely Anyone / |
| topic | Business communication. http://id.loc.gov/authorities/subjects/sh87004551 Interpersonal communication. http://id.loc.gov/authorities/subjects/sh85067481 Nonfiction. Business. Communication dans l'entreprise. Communication interpersonnelle. BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Reference. bisacsh BUSINESS & ECONOMICS Skills. bisacsh Business communication fast Interpersonal communication fast |
| topic_facet | Business communication. Interpersonal communication. Nonfiction. Business. Communication dans l'entreprise. Communication interpersonnelle. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Reference. BUSINESS & ECONOMICS Skills. Business communication Interpersonal communication |
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