Concepts and advances in information knowledge management :: studies from developing and emerging economies /
Effective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in I...
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| Other Authors: | , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Oxford :
Chandos Publishing,
2013.
|
| Series: | Chandos information professional series.
|
| Subjects: | |
| Online Access: | DE-862 DE-863 DE-862 DE-863 |
| Summary: | Effective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems. |
| Physical Description: | 1 online resource |
| ISBN: | 9781780634357 1780634358 |
Staff View
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| 520 | |a Effective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems. | ||
| 505 | 0 | |a Cover; Concepts and Advances in Information and Knowledge Management: Studies from developing and emerging economies; Copyright; Contents; List of figures and tables; Acknowledgements; Foreword; About the editors and authors; Introduction; Part 1 The records management conundrum; 1 Effective customer service: an enhancer of performance in archives and records management; Why quality customer service in archives and records management?; Customer service; Dimensions/determinants of service quality; Critical factors to customer service; ARMUs and factors impacting on customer service. | |
| 505 | 8 | |a Potential challenges to provision of quality customer service in ARMUsConclusion; 2 Accountability and records appraisal with particular reference to challenges experienced in malawi; Accountability; Cabinet government and parliamentary democracy; Ethics and responsibility; Appraisal theories; The shift to IT; Risk management in the context of accountability and appraisal; Central African and wider African experience; The implications of functional analysis for practice; The implications of risk management and vital records analysis for practice; Conclusion; Notes. | |
| 505 | 8 | |a 3 The records management paradigm shift: problems and prospects in east and southern africaHistory of modern records; The role of ICTs in fostering the records management paradigm shift; The records management paradigm shift and records management theoretical frameworks; Challenges and opportunities brought about by the records management paradigm shift; The records management paradigm shift and the place of the archivist/records manager; The records management paradigm shift and records and archival legislation. | |
| 505 | 8 | |a The records management paradigm shift and its impact in Africa and other developing countriesThe records management paradigm shift and audiovisual archives; Conclusion; 4 Functional requirements for an electronic records management system for court records; Electronic court records management; The need for functional requirements for the management of electronic court records; Methods to develop functional requirements; Case: Review of models demonstrating the necessity of functional requirements for the management of electronic records; Conclusion. | |
| 505 | 8 | |a Part 2 The emerging informat ion management landscape5 Analysing the future of zimbabwe's academic libraries: from their historical past to preparedness for current realities and requirements; Current realities in academic libraries in general; Current realities in academic libraries in Zimbabwe; The education of academic librarians in Zimbabwe; Accreditation and international recognition of library schools in Zimbabwe; The role and impact of Zimbabwean librarian professional bodies; The future of academic libraries and implications for the Zimbabwe context. | |
| 650 | 0 | |a Knowledge management |z Developing countries. | |
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| 651 | 7 | |a Developing countries |2 fast | |
| 700 | 1 | |a Bwalya, Kelvin Joseph, |d 1979- |e editor. |1 https://id.oclc.org/worldcat/entity/E39PCjy7TRxFkv4QF3MjThDVP3 | |
| 700 | 1 | |a Mnjama, Nathan Mwakoshi, |e editor. | |
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| 776 | 0 | 8 | |i Print version: |a Bwalya, Kelvin Joseph. |t Concepts and Advances in Information Knowledge Management : Studies from Developing and Emerging Economies. |d Burlington : Elsevier Science, ©2013 |z 9781843347545 |
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| contents | Cover; Concepts and Advances in Information and Knowledge Management: Studies from developing and emerging economies; Copyright; Contents; List of figures and tables; Acknowledgements; Foreword; About the editors and authors; Introduction; Part 1 The records management conundrum; 1 Effective customer service: an enhancer of performance in archives and records management; Why quality customer service in archives and records management?; Customer service; Dimensions/determinants of service quality; Critical factors to customer service; ARMUs and factors impacting on customer service. Potential challenges to provision of quality customer service in ARMUsConclusion; 2 Accountability and records appraisal with particular reference to challenges experienced in malawi; Accountability; Cabinet government and parliamentary democracy; Ethics and responsibility; Appraisal theories; The shift to IT; Risk management in the context of accountability and appraisal; Central African and wider African experience; The implications of functional analysis for practice; The implications of risk management and vital records analysis for practice; Conclusion; Notes. 3 The records management paradigm shift: problems and prospects in east and southern africaHistory of modern records; The role of ICTs in fostering the records management paradigm shift; The records management paradigm shift and records management theoretical frameworks; Challenges and opportunities brought about by the records management paradigm shift; The records management paradigm shift and the place of the archivist/records manager; The records management paradigm shift and records and archival legislation. The records management paradigm shift and its impact in Africa and other developing countriesThe records management paradigm shift and audiovisual archives; Conclusion; 4 Functional requirements for an electronic records management system for court records; Electronic court records management; The need for functional requirements for the management of electronic court records; Methods to develop functional requirements; Case: Review of models demonstrating the necessity of functional requirements for the management of electronic records; Conclusion. Part 2 The emerging informat ion management landscape5 Analysing the future of zimbabwe's academic libraries: from their historical past to preparedness for current realities and requirements; Current realities in academic libraries in general; Current realities in academic libraries in Zimbabwe; The education of academic librarians in Zimbabwe; Accreditation and international recognition of library schools in Zimbabwe; The role and impact of Zimbabwean librarian professional bodies; The future of academic libraries and implications for the Zimbabwe context. |
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| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| indexdate | 2025-03-18T14:27:46Z |
| institution | BVB |
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| psigel | ZDB-4-EBU FWS_PDA_EBU ZDB-4-EBU |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | Chandos Publishing, |
| record_format | marc |
| series | Chandos information professional series. |
| series2 | Chandos information professional series |
| spelling | Concepts and advances in information knowledge management : studies from developing and emerging economies / edited by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama, Peter Mazebe II Mothataesi Sebina. Oxford : Chandos Publishing, 2013. 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Chandos information professional series CIP data; resource not viewed. Effective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems. Cover; Concepts and Advances in Information and Knowledge Management: Studies from developing and emerging economies; Copyright; Contents; List of figures and tables; Acknowledgements; Foreword; About the editors and authors; Introduction; Part 1 The records management conundrum; 1 Effective customer service: an enhancer of performance in archives and records management; Why quality customer service in archives and records management?; Customer service; Dimensions/determinants of service quality; Critical factors to customer service; ARMUs and factors impacting on customer service. Potential challenges to provision of quality customer service in ARMUsConclusion; 2 Accountability and records appraisal with particular reference to challenges experienced in malawi; Accountability; Cabinet government and parliamentary democracy; Ethics and responsibility; Appraisal theories; The shift to IT; Risk management in the context of accountability and appraisal; Central African and wider African experience; The implications of functional analysis for practice; The implications of risk management and vital records analysis for practice; Conclusion; Notes. 3 The records management paradigm shift: problems and prospects in east and southern africaHistory of modern records; The role of ICTs in fostering the records management paradigm shift; The records management paradigm shift and records management theoretical frameworks; Challenges and opportunities brought about by the records management paradigm shift; The records management paradigm shift and the place of the archivist/records manager; The records management paradigm shift and records and archival legislation. The records management paradigm shift and its impact in Africa and other developing countriesThe records management paradigm shift and audiovisual archives; Conclusion; 4 Functional requirements for an electronic records management system for court records; Electronic court records management; The need for functional requirements for the management of electronic court records; Methods to develop functional requirements; Case: Review of models demonstrating the necessity of functional requirements for the management of electronic records; Conclusion. Part 2 The emerging informat ion management landscape5 Analysing the future of zimbabwe's academic libraries: from their historical past to preparedness for current realities and requirements; Current realities in academic libraries in general; Current realities in academic libraries in Zimbabwe; The education of academic librarians in Zimbabwe; Accreditation and international recognition of library schools in Zimbabwe; The role and impact of Zimbabwean librarian professional bodies; The future of academic libraries and implications for the Zimbabwe context. Knowledge management Developing countries. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Knowledge management fast Developing countries fast Bwalya, Kelvin Joseph, 1979- editor. https://id.oclc.org/worldcat/entity/E39PCjy7TRxFkv4QF3MjThDVP3 Mnjama, Nathan Mwakoshi, editor. Sebina, Peter Mazebe II Mothataesi, 1970- editor. https://id.oclc.org/worldcat/entity/E39PCjyDHWmGdVyXvCcwWXhhtq http://id.loc.gov/authorities/names/n2014002093 has work: Concepts and advances in information knowledge management (Text) https://id.oclc.org/worldcat/entity/E39PCGbdgfPvgjpwY6X8kdyxcP https://id.oclc.org/worldcat/ontology/hasWork Print version: Bwalya, Kelvin Joseph. Concepts and Advances in Information Knowledge Management : Studies from Developing and Emerging Economies. Burlington : Elsevier Science, ©2013 9781843347545 Chandos information professional series. |
| spellingShingle | Concepts and advances in information knowledge management : studies from developing and emerging economies / Chandos information professional series. Cover; Concepts and Advances in Information and Knowledge Management: Studies from developing and emerging economies; Copyright; Contents; List of figures and tables; Acknowledgements; Foreword; About the editors and authors; Introduction; Part 1 The records management conundrum; 1 Effective customer service: an enhancer of performance in archives and records management; Why quality customer service in archives and records management?; Customer service; Dimensions/determinants of service quality; Critical factors to customer service; ARMUs and factors impacting on customer service. Potential challenges to provision of quality customer service in ARMUsConclusion; 2 Accountability and records appraisal with particular reference to challenges experienced in malawi; Accountability; Cabinet government and parliamentary democracy; Ethics and responsibility; Appraisal theories; The shift to IT; Risk management in the context of accountability and appraisal; Central African and wider African experience; The implications of functional analysis for practice; The implications of risk management and vital records analysis for practice; Conclusion; Notes. 3 The records management paradigm shift: problems and prospects in east and southern africaHistory of modern records; The role of ICTs in fostering the records management paradigm shift; The records management paradigm shift and records management theoretical frameworks; Challenges and opportunities brought about by the records management paradigm shift; The records management paradigm shift and the place of the archivist/records manager; The records management paradigm shift and records and archival legislation. The records management paradigm shift and its impact in Africa and other developing countriesThe records management paradigm shift and audiovisual archives; Conclusion; 4 Functional requirements for an electronic records management system for court records; Electronic court records management; The need for functional requirements for the management of electronic court records; Methods to develop functional requirements; Case: Review of models demonstrating the necessity of functional requirements for the management of electronic records; Conclusion. Part 2 The emerging informat ion management landscape5 Analysing the future of zimbabwe's academic libraries: from their historical past to preparedness for current realities and requirements; Current realities in academic libraries in general; Current realities in academic libraries in Zimbabwe; The education of academic librarians in Zimbabwe; Accreditation and international recognition of library schools in Zimbabwe; The role and impact of Zimbabwean librarian professional bodies; The future of academic libraries and implications for the Zimbabwe context. Knowledge management Developing countries. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Knowledge management fast |
| title | Concepts and advances in information knowledge management : studies from developing and emerging economies / |
| title_auth | Concepts and advances in information knowledge management : studies from developing and emerging economies / |
| title_exact_search | Concepts and advances in information knowledge management : studies from developing and emerging economies / |
| title_full | Concepts and advances in information knowledge management : studies from developing and emerging economies / edited by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama, Peter Mazebe II Mothataesi Sebina. |
| title_fullStr | Concepts and advances in information knowledge management : studies from developing and emerging economies / edited by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama, Peter Mazebe II Mothataesi Sebina. |
| title_full_unstemmed | Concepts and advances in information knowledge management : studies from developing and emerging economies / edited by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama, Peter Mazebe II Mothataesi Sebina. |
| title_short | Concepts and advances in information knowledge management : |
| title_sort | concepts and advances in information knowledge management studies from developing and emerging economies |
| title_sub | studies from developing and emerging economies / |
| topic | Knowledge management Developing countries. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Knowledge management fast |
| topic_facet | Knowledge management Developing countries. BUSINESS & ECONOMICS Industrial Management. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Management Science. BUSINESS & ECONOMICS Organizational Behavior. Knowledge management Developing countries |
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