The Rise of Legal Services Outsourcing :: Risk and Opportunity.
Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourci...
Gespeichert in:
| 1. Verfasser: | |
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| Weitere Verfasser: | , |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
London :
Bloomsbury Publishing,
2014.
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| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research. Based on the authors' deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractu. |
| Beschreibung: | 1 online resource (217 pages) |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9781472906410 1472906411 9781472920317 1472920317 9781472906403 1472906403 |
Internformat
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| 245 | 1 | 4 | |a The Rise of Legal Services Outsourcing : |b Risk and Opportunity. |
| 260 | |a London : |b Bloomsbury Publishing, |c 2014. | ||
| 300 | |a 1 online resource (217 pages) | ||
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| 505 | 0 | |a Cover; Contents; List of figures; List of tables; About the authors; Professional credits; Acknowledgements; Preface; 1. Overview of Legal Services Outsourcing; 1.1. Introduction; 1.2. Bellwether Deals and Test Cases; 1.3. Value Proposition; 1.4. LSO Challenges; 1.5. LSO Learning Curve; 1.6. Conclusion; 2. The Provider Landscape; 2.1. Introduction; 2.2. Legal Service Towers; 2.3. LSO Provider Pricing; 2.4. LSO Revenues; 2.5. LSO Provider Size: Headcount; 2.6. LSO Staff Turnover; 2.7. LSO Provider Geographic Reach; 2.8. LSO Provider Team Composition; 2.9. LSO Provider Competencies. | |
| 505 | 8 | |a 2.10. Provider Capabilities Model2.11. Conclusion; 3. Client Perspectives: Recommended Practices; 3.1. Introduction; 3.2. Synopsis of the LSO Case Studies; 3.3. LSO Strategy; 3.4. LSO Provider Selection; 3.5. Contractual Governance; 3.6. Stakeholder Buy-in; 3.7. Transition and Coordination of Work; 3.8. Provider Turnover; 3.9. Relational Governance; 3.10. Location of LSO Staff; 3.11. Conclusion; 4. Navigating the LSO Journey; 4.1. Introduction; 4.2. Evolution of the Legal Sourcing Model; 4.3. Legal Process Framework; 4.4. An Evolutionary Approach: Alternative Journeys. | |
| 505 | 8 | |a 4.5. The Legal Ecosystem4.6. Conclusion; 5. In Their Own Words; 5.1. Introduction; 5.2. Christian Sommer, Group Legal Director, Vodafone; 5.3. Gawie Nienaber, Former Associate GC, CSC; 5.4. Richard Tapp, Company Secretary and Director of Legal Services, Carillion; 5.5. Mark Harris, CEO, Axiom; 5.6. Liam Brown, Founder and Chairman, Elevate Services; 5.7. David Holme, Managing Director, Exigent; 5.8. Bob Gogel, CEO, Integreon; 5.9. Dan Reed, CEO, UnitedLex; 5.10. Alex Hamilton, Principal, radiant.law; 5.11. Conclusion; 6. LSO External Benchmarking: Towards High Performance; 6.1. Introduction. | |
| 505 | 8 | |a 6.2. Practice 1: Adopt an End-to-End Approach6.3. Practice 2: Collaborative BPO Governance; 6.4. Practice 3: Change Management as Priority; 6.5. Practice 4: Seeking Value Beyond Cost; 6.6. Practice 5: Focus on Business Outcomes; 6.7. Practice 6: Domain Expertise and Analytics; 6.8. Practice 7: Transformation of the Retained Organisation; 6.9. Practice 8: Technology as Business Enabler; 6.10. Conclusion; 7. LSO Market Predictions; 7.1. Introduction; 7.2. Transforming the Shape of Enterprise Legal Functions from Pyramids to Diamonds; 7.3. More Panel Reviews and Bundled Services. | |
| 505 | 8 | |a 7.4. Law Firms will Respond7.5. LSO Providers will Move Up the Value Chain; 7.6. New Engagement Models will Emerge; 7.7. LSO Mergers, Acquisitions, and Strategic Alliances; 7.8. New Locations will become Competitive; 7.9. Technology will Play an Increasing Role in the Provision of Legal Services; 7.10. Conclusion; Appendices; A. List of LSO Providers; B. Glossary of Terms; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X. | |
| 520 | |a Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research. Based on the authors' deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractu. | ||
| 588 | 0 | |a Print version record. | |
| 504 | |a Includes bibliographical references and index. | ||
| 650 | 0 | |a Legal services |x Contracting out. |0 http://id.loc.gov/authorities/subjects/sh99003524 | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
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| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Legal services |x Contracting out |2 fast | |
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| 700 | 1 | |a Burgess, Andrew. | |
| 700 | 1 | |a Willcocks, Leslie. | |
| 758 | |i has work: |a The rise of legal services outsourcing (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGtFrb6wF9tqBDKFq6CXq3 |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Lacity, Mary. |t Rise of Legal Services Outsourcing : Risk and Opportunity. |d London : Bloomsbury Publishing, ©2014 |z 9781472906397 |
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| contents | Cover; Contents; List of figures; List of tables; About the authors; Professional credits; Acknowledgements; Preface; 1. Overview of Legal Services Outsourcing; 1.1. Introduction; 1.2. Bellwether Deals and Test Cases; 1.3. Value Proposition; 1.4. LSO Challenges; 1.5. LSO Learning Curve; 1.6. Conclusion; 2. The Provider Landscape; 2.1. Introduction; 2.2. Legal Service Towers; 2.3. LSO Provider Pricing; 2.4. LSO Revenues; 2.5. LSO Provider Size: Headcount; 2.6. LSO Staff Turnover; 2.7. LSO Provider Geographic Reach; 2.8. LSO Provider Team Composition; 2.9. LSO Provider Competencies. 2.10. Provider Capabilities Model2.11. Conclusion; 3. Client Perspectives: Recommended Practices; 3.1. Introduction; 3.2. Synopsis of the LSO Case Studies; 3.3. LSO Strategy; 3.4. LSO Provider Selection; 3.5. Contractual Governance; 3.6. Stakeholder Buy-in; 3.7. Transition and Coordination of Work; 3.8. Provider Turnover; 3.9. Relational Governance; 3.10. Location of LSO Staff; 3.11. Conclusion; 4. Navigating the LSO Journey; 4.1. Introduction; 4.2. Evolution of the Legal Sourcing Model; 4.3. Legal Process Framework; 4.4. An Evolutionary Approach: Alternative Journeys. 4.5. The Legal Ecosystem4.6. Conclusion; 5. In Their Own Words; 5.1. Introduction; 5.2. Christian Sommer, Group Legal Director, Vodafone; 5.3. Gawie Nienaber, Former Associate GC, CSC; 5.4. Richard Tapp, Company Secretary and Director of Legal Services, Carillion; 5.5. Mark Harris, CEO, Axiom; 5.6. Liam Brown, Founder and Chairman, Elevate Services; 5.7. David Holme, Managing Director, Exigent; 5.8. Bob Gogel, CEO, Integreon; 5.9. Dan Reed, CEO, UnitedLex; 5.10. Alex Hamilton, Principal, radiant.law; 5.11. Conclusion; 6. LSO External Benchmarking: Towards High Performance; 6.1. Introduction. 6.2. Practice 1: Adopt an End-to-End Approach6.3. Practice 2: Collaborative BPO Governance; 6.4. Practice 3: Change Management as Priority; 6.5. Practice 4: Seeking Value Beyond Cost; 6.6. Practice 5: Focus on Business Outcomes; 6.7. Practice 6: Domain Expertise and Analytics; 6.8. Practice 7: Transformation of the Retained Organisation; 6.9. Practice 8: Technology as Business Enabler; 6.10. Conclusion; 7. LSO Market Predictions; 7.1. Introduction; 7.2. Transforming the Shape of Enterprise Legal Functions from Pyramids to Diamonds; 7.3. More Panel Reviews and Bundled Services. 7.4. Law Firms will Respond7.5. LSO Providers will Move Up the Value Chain; 7.6. New Engagement Models will Emerge; 7.7. LSO Mergers, Acquisitions, and Strategic Alliances; 7.8. New Locations will become Competitive; 7.9. Technology will Play an Increasing Role in the Provision of Legal Services; 7.10. Conclusion; Appendices; A. List of LSO Providers; B. Glossary of Terms; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X. |
| ctrlnum | (OCoLC)869095177 |
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| dewey-ones | 658 - General management |
| dewey-raw | 658.4058 |
| dewey-search | 658.4058 |
| dewey-sort | 3658.4058 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | ZDB-4-EBU-ocn869095177 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-16T15:03:59Z |
| institution | BVB |
| isbn | 9781472906410 1472906411 9781472920317 1472920317 9781472906403 1472906403 |
| language | English |
| oclc_num | 869095177 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (217 pages) |
| psigel | ZDB-4-EBU |
| publishDate | 2014 |
| publishDateSearch | 2014 |
| publishDateSort | 2014 |
| publisher | Bloomsbury Publishing, |
| record_format | marc |
| spelling | Lacity, Mary. The Rise of Legal Services Outsourcing : Risk and Opportunity. London : Bloomsbury Publishing, 2014. 1 online resource (217 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Cover; Contents; List of figures; List of tables; About the authors; Professional credits; Acknowledgements; Preface; 1. Overview of Legal Services Outsourcing; 1.1. Introduction; 1.2. Bellwether Deals and Test Cases; 1.3. Value Proposition; 1.4. LSO Challenges; 1.5. LSO Learning Curve; 1.6. Conclusion; 2. The Provider Landscape; 2.1. Introduction; 2.2. Legal Service Towers; 2.3. LSO Provider Pricing; 2.4. LSO Revenues; 2.5. LSO Provider Size: Headcount; 2.6. LSO Staff Turnover; 2.7. LSO Provider Geographic Reach; 2.8. LSO Provider Team Composition; 2.9. LSO Provider Competencies. 2.10. Provider Capabilities Model2.11. Conclusion; 3. Client Perspectives: Recommended Practices; 3.1. Introduction; 3.2. Synopsis of the LSO Case Studies; 3.3. LSO Strategy; 3.4. LSO Provider Selection; 3.5. Contractual Governance; 3.6. Stakeholder Buy-in; 3.7. Transition and Coordination of Work; 3.8. Provider Turnover; 3.9. Relational Governance; 3.10. Location of LSO Staff; 3.11. Conclusion; 4. Navigating the LSO Journey; 4.1. Introduction; 4.2. Evolution of the Legal Sourcing Model; 4.3. Legal Process Framework; 4.4. An Evolutionary Approach: Alternative Journeys. 4.5. The Legal Ecosystem4.6. Conclusion; 5. In Their Own Words; 5.1. Introduction; 5.2. Christian Sommer, Group Legal Director, Vodafone; 5.3. Gawie Nienaber, Former Associate GC, CSC; 5.4. Richard Tapp, Company Secretary and Director of Legal Services, Carillion; 5.5. Mark Harris, CEO, Axiom; 5.6. Liam Brown, Founder and Chairman, Elevate Services; 5.7. David Holme, Managing Director, Exigent; 5.8. Bob Gogel, CEO, Integreon; 5.9. Dan Reed, CEO, UnitedLex; 5.10. Alex Hamilton, Principal, radiant.law; 5.11. Conclusion; 6. LSO External Benchmarking: Towards High Performance; 6.1. Introduction. 6.2. Practice 1: Adopt an End-to-End Approach6.3. Practice 2: Collaborative BPO Governance; 6.4. Practice 3: Change Management as Priority; 6.5. Practice 4: Seeking Value Beyond Cost; 6.6. Practice 5: Focus on Business Outcomes; 6.7. Practice 6: Domain Expertise and Analytics; 6.8. Practice 7: Transformation of the Retained Organisation; 6.9. Practice 8: Technology as Business Enabler; 6.10. Conclusion; 7. LSO Market Predictions; 7.1. Introduction; 7.2. Transforming the Shape of Enterprise Legal Functions from Pyramids to Diamonds; 7.3. More Panel Reviews and Bundled Services. 7.4. Law Firms will Respond7.5. LSO Providers will Move Up the Value Chain; 7.6. New Engagement Models will Emerge; 7.7. LSO Mergers, Acquisitions, and Strategic Alliances; 7.8. New Locations will become Competitive; 7.9. Technology will Play an Increasing Role in the Provision of Legal Services; 7.10. Conclusion; Appendices; A. List of LSO Providers; B. Glossary of Terms; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X. Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research. Based on the authors' deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractu. Print version record. Includes bibliographical references and index. Legal services Contracting out. http://id.loc.gov/authorities/subjects/sh99003524 BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Legal services Contracting out fast Law. ukslc Burgess, Andrew. Willcocks, Leslie. has work: The rise of legal services outsourcing (Text) https://id.oclc.org/worldcat/entity/E39PCGtFrb6wF9tqBDKFq6CXq3 https://id.oclc.org/worldcat/ontology/hasWork Print version: Lacity, Mary. Rise of Legal Services Outsourcing : Risk and Opportunity. London : Bloomsbury Publishing, ©2014 9781472906397 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=688615 Volltext |
| spellingShingle | Lacity, Mary The Rise of Legal Services Outsourcing : Risk and Opportunity. Cover; Contents; List of figures; List of tables; About the authors; Professional credits; Acknowledgements; Preface; 1. Overview of Legal Services Outsourcing; 1.1. Introduction; 1.2. Bellwether Deals and Test Cases; 1.3. Value Proposition; 1.4. LSO Challenges; 1.5. LSO Learning Curve; 1.6. Conclusion; 2. The Provider Landscape; 2.1. Introduction; 2.2. Legal Service Towers; 2.3. LSO Provider Pricing; 2.4. LSO Revenues; 2.5. LSO Provider Size: Headcount; 2.6. LSO Staff Turnover; 2.7. LSO Provider Geographic Reach; 2.8. LSO Provider Team Composition; 2.9. LSO Provider Competencies. 2.10. Provider Capabilities Model2.11. Conclusion; 3. Client Perspectives: Recommended Practices; 3.1. Introduction; 3.2. Synopsis of the LSO Case Studies; 3.3. LSO Strategy; 3.4. LSO Provider Selection; 3.5. Contractual Governance; 3.6. Stakeholder Buy-in; 3.7. Transition and Coordination of Work; 3.8. Provider Turnover; 3.9. Relational Governance; 3.10. Location of LSO Staff; 3.11. Conclusion; 4. Navigating the LSO Journey; 4.1. Introduction; 4.2. Evolution of the Legal Sourcing Model; 4.3. Legal Process Framework; 4.4. An Evolutionary Approach: Alternative Journeys. 4.5. The Legal Ecosystem4.6. Conclusion; 5. In Their Own Words; 5.1. Introduction; 5.2. Christian Sommer, Group Legal Director, Vodafone; 5.3. Gawie Nienaber, Former Associate GC, CSC; 5.4. Richard Tapp, Company Secretary and Director of Legal Services, Carillion; 5.5. Mark Harris, CEO, Axiom; 5.6. Liam Brown, Founder and Chairman, Elevate Services; 5.7. David Holme, Managing Director, Exigent; 5.8. Bob Gogel, CEO, Integreon; 5.9. Dan Reed, CEO, UnitedLex; 5.10. Alex Hamilton, Principal, radiant.law; 5.11. Conclusion; 6. LSO External Benchmarking: Towards High Performance; 6.1. Introduction. 6.2. Practice 1: Adopt an End-to-End Approach6.3. Practice 2: Collaborative BPO Governance; 6.4. Practice 3: Change Management as Priority; 6.5. Practice 4: Seeking Value Beyond Cost; 6.6. Practice 5: Focus on Business Outcomes; 6.7. Practice 6: Domain Expertise and Analytics; 6.8. Practice 7: Transformation of the Retained Organisation; 6.9. Practice 8: Technology as Business Enabler; 6.10. Conclusion; 7. LSO Market Predictions; 7.1. Introduction; 7.2. Transforming the Shape of Enterprise Legal Functions from Pyramids to Diamonds; 7.3. More Panel Reviews and Bundled Services. 7.4. Law Firms will Respond7.5. LSO Providers will Move Up the Value Chain; 7.6. New Engagement Models will Emerge; 7.7. LSO Mergers, Acquisitions, and Strategic Alliances; 7.8. New Locations will become Competitive; 7.9. Technology will Play an Increasing Role in the Provision of Legal Services; 7.10. Conclusion; Appendices; A. List of LSO Providers; B. Glossary of Terms; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X. Legal services Contracting out. http://id.loc.gov/authorities/subjects/sh99003524 BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Legal services Contracting out fast Law. ukslc |
| subject_GND | http://id.loc.gov/authorities/subjects/sh99003524 |
| title | The Rise of Legal Services Outsourcing : Risk and Opportunity. |
| title_auth | The Rise of Legal Services Outsourcing : Risk and Opportunity. |
| title_exact_search | The Rise of Legal Services Outsourcing : Risk and Opportunity. |
| title_full | The Rise of Legal Services Outsourcing : Risk and Opportunity. |
| title_fullStr | The Rise of Legal Services Outsourcing : Risk and Opportunity. |
| title_full_unstemmed | The Rise of Legal Services Outsourcing : Risk and Opportunity. |
| title_short | The Rise of Legal Services Outsourcing : |
| title_sort | rise of legal services outsourcing risk and opportunity |
| title_sub | Risk and Opportunity. |
| topic | Legal services Contracting out. http://id.loc.gov/authorities/subjects/sh99003524 BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Legal services Contracting out fast Law. ukslc |
| topic_facet | Legal services Contracting out. BUSINESS & ECONOMICS Industrial Management. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Management Science. BUSINESS & ECONOMICS Organizational Behavior. Legal services Contracting out Law. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=688615 |
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