Beyond persuasion :: communication strategies for healthcare managers in the digital age /

Whether healthcare managers are conducting meetings with employees, answering massive amounts of email, or keeping up with Twitter feeds, their success ultimately depends on their strategic communication skills. The first book to offer a strategic approach to managerial communication in health care,...

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Bibliographische Detailangaben
1. Verfasser: Parsons, Patricia (Patricia Houlihan) (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Toronto : University of Toronto Press, 2013.
Ausgabe:Second edition.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:Whether healthcare managers are conducting meetings with employees, answering massive amounts of email, or keeping up with Twitter feeds, their success ultimately depends on their strategic communication skills. The first book to offer a strategic approach to managerial communication in health care, Beyond Persuasion is full of valuable information on issues such as how to develop fundamental skills, communicate strategically with internal groups such as employees and medical staff, and develop relationships with the external community and both traditional and new media.
Beschreibung:1 online resource (xii, 201 pages)
Bibliographie:Includes bibliographical references and index
ISBN:9781442667532
1442667532
9781442667549
1442667540

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