Call center operations :: a guide for your journey to best-practice processes /
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Körperschaft: | |
| Weitere Verfasser: | , |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Houston, TX :
American Productivity & Quality Center,
©2000.
|
| Schriftenreihe: | APQC's passport to success series.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | 1 online resource (v, 63 pages) : illustrations. |
| ISBN: | 9781928593232 1928593232 |
Internformat
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| 260 | |a Houston, TX : |b American Productivity & Quality Center, |c ©2000. | ||
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| 650 | 0 | |a Telecommunication. |0 http://id.loc.gov/authorities/subjects/sh85133270 | |
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| 650 | 0 | |a Customer services. |0 http://id.loc.gov/authorities/subjects/sh85034965 | |
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| 650 | 6 | |a Télécommunications. | |
| 650 | 6 | |a Service à la clientèle. | |
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| 650 | 7 | |a telecommunications. |2 aat | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Customer Relations. |2 bisacsh | |
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| 650 | 7 | |a Customer relations |2 fast | |
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| _version_ | 1816796906556227584 |
| adam_text | |
| any_adam_object | |
| author | Hack, Becki |
| author2 | Newton, Peggy Wyckoff, Trip |
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| author_GND | http://id.loc.gov/authorities/names/no2012151044 http://id.loc.gov/authorities/names/n82092403 http://id.loc.gov/authorities/names/no95044428 |
| author_corporate | American Productivity & Quality Center |
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| author_facet | Hack, Becki Newton, Peggy Wyckoff, Trip American Productivity & Quality Center |
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| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| illustrated | Illustrated |
| indexdate | 2024-11-26T14:49:07Z |
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| isbn | 9781928593232 1928593232 |
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| publishDate | 2000 |
| publishDateSearch | 2000 |
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| series | APQC's passport to success series. |
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| spelling | Hack, Becki. http://id.loc.gov/authorities/names/no2012151044 Call center operations : a guide for your journey to best-practice processes / Becki Hack, Peggy Newton, Trip Wyckoff. Houston, TX : American Productivity & Quality Center, ©2000. 1 online resource (v, 63 pages) : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier APQC's passport to success series Print version record. Call centers. http://id.loc.gov/authorities/subjects/sh96005575 Telecommunication. http://id.loc.gov/authorities/subjects/sh85133270 Customer relations. http://id.loc.gov/authorities/subjects/sh85034963 Customer services. http://id.loc.gov/authorities/subjects/sh85034965 Marketing research. http://id.loc.gov/authorities/subjects/sh85081350 Centres d'appels (Affaires) Télécommunications. Service à la clientèle. Marketing Recherche. telecommunications. aat BUSINESS & ECONOMICS Customer Relations. bisacsh Call centers fast Customer relations fast Customer services fast Marketing research fast Telecommunication fast Newton, Peggy. http://id.loc.gov/authorities/names/n82092403 Wyckoff, Trip. http://id.loc.gov/authorities/names/no95044428 American Productivity & Quality Center. http://id.loc.gov/authorities/names/n90706332 Print version: Hack, Becki. Call center operations. Houston, TX : American Productivity & Quality Center, ©2000 1928593232 (OCoLC)45076211 APQC's passport to success series. http://id.loc.gov/authorities/names/no00035945 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=492884 Volltext |
| spellingShingle | Hack, Becki Call center operations : a guide for your journey to best-practice processes / APQC's passport to success series. Call centers. http://id.loc.gov/authorities/subjects/sh96005575 Telecommunication. http://id.loc.gov/authorities/subjects/sh85133270 Customer relations. http://id.loc.gov/authorities/subjects/sh85034963 Customer services. http://id.loc.gov/authorities/subjects/sh85034965 Marketing research. http://id.loc.gov/authorities/subjects/sh85081350 Centres d'appels (Affaires) Télécommunications. Service à la clientèle. Marketing Recherche. telecommunications. aat BUSINESS & ECONOMICS Customer Relations. bisacsh Call centers fast Customer relations fast Customer services fast Marketing research fast Telecommunication fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh96005575 http://id.loc.gov/authorities/subjects/sh85133270 http://id.loc.gov/authorities/subjects/sh85034963 http://id.loc.gov/authorities/subjects/sh85034965 http://id.loc.gov/authorities/subjects/sh85081350 |
| title | Call center operations : a guide for your journey to best-practice processes / |
| title_auth | Call center operations : a guide for your journey to best-practice processes / |
| title_exact_search | Call center operations : a guide for your journey to best-practice processes / |
| title_full | Call center operations : a guide for your journey to best-practice processes / Becki Hack, Peggy Newton, Trip Wyckoff. |
| title_fullStr | Call center operations : a guide for your journey to best-practice processes / Becki Hack, Peggy Newton, Trip Wyckoff. |
| title_full_unstemmed | Call center operations : a guide for your journey to best-practice processes / Becki Hack, Peggy Newton, Trip Wyckoff. |
| title_short | Call center operations : |
| title_sort | call center operations a guide for your journey to best practice processes |
| title_sub | a guide for your journey to best-practice processes / |
| topic | Call centers. http://id.loc.gov/authorities/subjects/sh96005575 Telecommunication. http://id.loc.gov/authorities/subjects/sh85133270 Customer relations. http://id.loc.gov/authorities/subjects/sh85034963 Customer services. http://id.loc.gov/authorities/subjects/sh85034965 Marketing research. http://id.loc.gov/authorities/subjects/sh85081350 Centres d'appels (Affaires) Télécommunications. Service à la clientèle. Marketing Recherche. telecommunications. aat BUSINESS & ECONOMICS Customer Relations. bisacsh Call centers fast Customer relations fast Customer services fast Marketing research fast Telecommunication fast |
| topic_facet | Call centers. Telecommunication. Customer relations. Customer services. Marketing research. Centres d'appels (Affaires) Télécommunications. Service à la clientèle. Marketing Recherche. telecommunications. BUSINESS & ECONOMICS Customer Relations. Call centers Customer relations Customer services Marketing research Telecommunication |
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