Demystifying communications risk :: a guide to revenue risk management in the communications sector /
"The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communica...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Farnham, Surrey ; Burlington, VT :
Gower,
©2012.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them."--Provided by publisher. |
| Beschreibung: | 1 online resource (xxii, 244 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9781409429425 1409429423 |
Internformat
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| 245 | 1 | 0 | |a Demystifying communications risk : |b a guide to revenue risk management in the communications sector / |c Mark Johnson. |
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| 505 | 0 | |a Communications fraud control -- Revenue assurance -- Managing communications revenue risks -- Managing insider fraud : Nick Mann -- Money laundering & corruption -- ICT and cyber security risks in telecoms -- Other risk management considerations -- Other strategic risks -- Conclusion. | |
| 520 | |a "The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them."--Provided by publisher. | ||
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| 650 | 6 | |a Transmission numérique. | |
| 650 | 6 | |a Gestion du risque. | |
| 650 | 7 | |a risk management. |2 aat | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industries |x Media & Communications. |2 bisacsh | |
| 650 | 7 | |a TECHNOLOGY & ENGINEERING |x Telecommunications. |2 bisacsh | |
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| author | Johnson, Mark, 1959- |
| author_GND | http://id.loc.gov/authorities/names/no2012135120 |
| author_facet | Johnson, Mark, 1959- |
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| contents | Communications fraud control -- Revenue assurance -- Managing communications revenue risks -- Managing insider fraud : Nick Mann -- Money laundering & corruption -- ICT and cyber security risks in telecoms -- Other risk management considerations -- Other strategic risks -- Conclusion. |
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| indexdate | 2024-11-26T14:49:06Z |
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| spelling | Johnson, Mark, 1959- https://id.oclc.org/worldcat/entity/E39PCjHPFMXcw7Ch7HfYfjCjT3 http://id.loc.gov/authorities/names/no2012135120 Demystifying communications risk : a guide to revenue risk management in the communications sector / Mark Johnson. Farnham, Surrey ; Burlington, VT : Gower, ©2012. 1 online resource (xxii, 244 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Communications fraud control -- Revenue assurance -- Managing communications revenue risks -- Managing insider fraud : Nick Mann -- Money laundering & corruption -- ICT and cyber security risks in telecoms -- Other risk management considerations -- Other strategic risks -- Conclusion. "The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them."--Provided by publisher. Print version record. Digital communications. http://id.loc.gov/authorities/subjects/sh85037972 Risk management. http://id.loc.gov/authorities/subjects/sh85114200 Transmission numérique. Gestion du risque. risk management. aat BUSINESS & ECONOMICS Industries Media & Communications. bisacsh TECHNOLOGY & ENGINEERING Telecommunications. bisacsh Digital communications fast Risk management fast has work: Demystifying communications risk (Text) https://id.oclc.org/worldcat/entity/E39PCGG9CKV6dRCBRKtHpKX3DC https://id.oclc.org/worldcat/ontology/hasWork Print version: Johnson, Mark. Demystifying communications risk. Farnham, Surrey ; Burlington, VT : Gower, ©2012 9781409429418 (DLC) 2012011041 (OCoLC)784124833 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=478141 Volltext |
| spellingShingle | Johnson, Mark, 1959- Demystifying communications risk : a guide to revenue risk management in the communications sector / Communications fraud control -- Revenue assurance -- Managing communications revenue risks -- Managing insider fraud : Nick Mann -- Money laundering & corruption -- ICT and cyber security risks in telecoms -- Other risk management considerations -- Other strategic risks -- Conclusion. Digital communications. http://id.loc.gov/authorities/subjects/sh85037972 Risk management. http://id.loc.gov/authorities/subjects/sh85114200 Transmission numérique. Gestion du risque. risk management. aat BUSINESS & ECONOMICS Industries Media & Communications. bisacsh TECHNOLOGY & ENGINEERING Telecommunications. bisacsh Digital communications fast Risk management fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85037972 http://id.loc.gov/authorities/subjects/sh85114200 |
| title | Demystifying communications risk : a guide to revenue risk management in the communications sector / |
| title_auth | Demystifying communications risk : a guide to revenue risk management in the communications sector / |
| title_exact_search | Demystifying communications risk : a guide to revenue risk management in the communications sector / |
| title_full | Demystifying communications risk : a guide to revenue risk management in the communications sector / Mark Johnson. |
| title_fullStr | Demystifying communications risk : a guide to revenue risk management in the communications sector / Mark Johnson. |
| title_full_unstemmed | Demystifying communications risk : a guide to revenue risk management in the communications sector / Mark Johnson. |
| title_short | Demystifying communications risk : |
| title_sort | demystifying communications risk a guide to revenue risk management in the communications sector |
| title_sub | a guide to revenue risk management in the communications sector / |
| topic | Digital communications. http://id.loc.gov/authorities/subjects/sh85037972 Risk management. http://id.loc.gov/authorities/subjects/sh85114200 Transmission numérique. Gestion du risque. risk management. aat BUSINESS & ECONOMICS Industries Media & Communications. bisacsh TECHNOLOGY & ENGINEERING Telecommunications. bisacsh Digital communications fast Risk management fast |
| topic_facet | Digital communications. Risk management. Transmission numérique. Gestion du risque. risk management. BUSINESS & ECONOMICS Industries Media & Communications. TECHNOLOGY & ENGINEERING Telecommunications. Digital communications Risk management |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=478141 |
| work_keys_str_mv | AT johnsonmark demystifyingcommunicationsriskaguidetorevenueriskmanagementinthecommunicationssector |