The librarian's guide to negotiation :: winning strategies for the digital age /

Librarians negotiate every day with vendors, funding agencies, administrators, employees, co-workers, and patrons-yet the art of negotiation receives little attention in library education and training. This practical guide by three experienced librarian-negotiators will help you develop the mindset,...

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Bibliographische Detailangaben
1. Verfasser: Ashmore, Beth, 1976-
Weitere Verfasser: Grogg, Jill E., 1972-, Weddle, Jeff
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Medford, N.J. : Information Today, Inc., [2012]
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:Librarians negotiate every day with vendors, funding agencies, administrators, employees, co-workers, and patrons-yet the art of negotiation receives little attention in library education and training. This practical guide by three experienced librarian-negotiators will help you develop the mindset, skills, and confidence you need to negotiate effectively in any situation. The authors provide an in-depth look at negotiation in theory and practice, share tactics and strategies of top negotiators, offer techniques for overcoming emotional responses to conflict, recall successful outcomes and deals gone awry, and demonstrate the importance of negotiating expertise to libraries and library careers. The result is an eye-opening survey into the true nature of negotiation-both as a form of communication and as a tool you can use to create sustainable collections and improve library service in the digital age.
Beschreibung:1 online resource
Bibliographie:Includes bibliographical references and index.
ISBN:9781573870535
1573870536
9781573870160
1573870161
9781280129902
1280129905
9786613533692
6613533696

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