Trust the brand :: corporate reputation management in private banking /

Reputation is the sum of individual perceptions, experiences and beliefs in the mind of a company's stakeholder. Therefore, synchronous stakeholder communication and interaction has to respect the needs of all parties involved. Reputation management is the total of concepts, processes and struc...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser: Knipp, Verena A.
Format: Elektronisch E-Book
Sprache:English
German
Veröffentlicht: Hamburg [Germany] : Diplomica Verlag, 2009.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:Reputation is the sum of individual perceptions, experiences and beliefs in the mind of a company's stakeholder. Therefore, synchronous stakeholder communication and interaction has to respect the needs of all parties involved. Reputation management is the total of concepts, processes and structures that are directed towards the effective management of reputation within a company. It covers all activities to establish, preserve, improve and defend reputation systematically. Private banking is a highly sensitive and trust requiring business. A strong bank brand and a healthy reputation are its k.
Beschreibung:Cover title.
Beschreibung:1 online resource (138 pages) : illustrations (some color), portrait
Bibliographie:Includes bibliographical references.
ISBN:9783836630580
3836630583
3836680580
9783836680585