Telephone skills that satisfy customers :: unleash the full potential of the telephone /
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take the phone for granted. But with all the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment on the phone to lose a c...
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
[Rochester, N.Y.] :
Axzo Press,
©2009.
|
Schriftenreihe: | Fifty-Minute series.
|
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take the phone for granted. But with all the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment on the phone to lose a customer forever. Learn how to use the telephone properly and professionally and create telephone moments of magic for your customers. |
Beschreibung: | 1 online resource (ii, 108 pages) : illustrations |
Bibliographie: | Includes bibliographical references. |
ISBN: | 9781426031250 1426031254 |
Internformat
MARC
LEADER | 00000cam a2200000 a 4500 | ||
---|---|---|---|
001 | ZDB-4-EBU-ocn750172739 | ||
003 | OCoLC | ||
005 | 20241004212047.0 | ||
006 | m o d | ||
007 | cr cnu---unuuu | ||
008 | 110907s2009 nyua ob 000 0 eng d | ||
040 | |a N$T |b eng |e pn |c N$T |d OCLCQ |d UMI |d OCLCQ |d YDXCP |d OCLCF |d NLGGC |d OCLCQ |d ALSTP |d OCLCQ |d AGLDB |d OCLCQ |d VTS |d WYU |d UAB |d STF |d M8D |d OCLCQ |d OCLCO |d OCLCQ |d OCLCO |d OCLCL | ||
019 | |a 759497775 | ||
020 | |a 9781426031250 |q (electronic bk.) | ||
020 | |a 1426031254 |q (electronic bk.) | ||
020 | |z 9781426018466 | ||
020 | |z 1426018460 | ||
035 | |a (OCoLC)750172739 |z (OCoLC)759497775 | ||
037 | |a CL0500000116 |b Safari Books Online | ||
050 | 4 | |a BJ2195 |b .C65 2009eb | |
072 | 7 | |a BUS |x 018000 |2 bisacsh | |
082 | 7 | |a 658.812 |2 22 | |
049 | |a MAIN | ||
100 | 1 | |a Conlow, Rick. | |
245 | 1 | 0 | |a Telephone skills that satisfy customers : |b unleash the full potential of the telephone / |c Rick Conlow, Doug Watsabaugh. |
246 | 3 | 0 | |a Unleash the full potential of the telephone |
260 | |a [Rochester, N.Y.] : |b Axzo Press, |c ©2009. | ||
300 | |a 1 online resource (ii, 108 pages) : |b illustrations | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
338 | |a online resource |b cr |2 rdacarrier | ||
490 | 1 | |a Crisp fifty-minute series book | |
504 | |a Includes bibliographical references. | ||
588 | 0 | |a Print version record. | |
520 | |a They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take the phone for granted. But with all the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment on the phone to lose a customer forever. Learn how to use the telephone properly and professionally and create telephone moments of magic for your customers. | ||
650 | 0 | |a Telephone etiquette. |0 http://id.loc.gov/authorities/subjects/sh85133410 | |
650 | 0 | |a Customer relations. |0 http://id.loc.gov/authorities/subjects/sh85034963 | |
650 | 7 | |a BUSINESS & ECONOMICS |x Customer Relations. |2 bisacsh | |
650 | 7 | |a Customer relations |2 fast | |
650 | 7 | |a Telephone etiquette |2 fast | |
700 | 1 | |a Watsabaugh, Doug. | |
758 | |i has work: |a Telephone skills that satisfy customers (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGbXQgVWJCjkDtmd7rCBpq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
776 | 0 | 8 | |i Print version: |a Conlow, Rick. |t Telephone skills that satisfy customers. |d [Rochester, N.Y.] : Axzo Press, ©2009 |z 9781426018466 |w (OCoLC)468969920 |
830 | 0 | |a Fifty-Minute series. | |
856 | 4 | 0 | |l FWS01 |p ZDB-4-EBU |q FWS_PDA_EBU |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=383355 |3 Volltext |
938 | |a Alexander Street |b ALSP |n ASP2703639/bizp | ||
938 | |a EBSCOhost |b EBSC |n 383355 | ||
938 | |a YBP Library Services |b YANK |n 7161494 | ||
994 | |a 92 |b GEBAY | ||
912 | |a ZDB-4-EBU | ||
049 | |a DE-863 |
Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBU-ocn750172739 |
---|---|
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adam_text | |
any_adam_object | |
author | Conlow, Rick |
author2 | Watsabaugh, Doug |
author2_role | |
author2_variant | d w dw |
author_facet | Conlow, Rick Watsabaugh, Doug |
author_role | |
author_sort | Conlow, Rick |
author_variant | r c rc |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | B - Philosophy, Psychology, Religion |
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callnumber-search | BJ2195 .C65 2009eb |
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callnumber-subject | BJ - Ethics |
collection | ZDB-4-EBU |
ctrlnum | (OCoLC)750172739 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | ZDB-4-EBU-ocn750172739 |
illustrated | Illustrated |
indexdate | 2024-11-26T14:49:03Z |
institution | BVB |
isbn | 9781426031250 1426031254 |
language | English |
oclc_num | 750172739 |
open_access_boolean | |
owner | MAIN DE-863 DE-BY-FWS |
owner_facet | MAIN DE-863 DE-BY-FWS |
physical | 1 online resource (ii, 108 pages) : illustrations |
psigel | ZDB-4-EBU |
publishDate | 2009 |
publishDateSearch | 2009 |
publishDateSort | 2009 |
publisher | Axzo Press, |
record_format | marc |
series | Fifty-Minute series. |
series2 | Crisp fifty-minute series book |
spelling | Conlow, Rick. Telephone skills that satisfy customers : unleash the full potential of the telephone / Rick Conlow, Doug Watsabaugh. Unleash the full potential of the telephone [Rochester, N.Y.] : Axzo Press, ©2009. 1 online resource (ii, 108 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Crisp fifty-minute series book Includes bibliographical references. Print version record. They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take the phone for granted. But with all the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment on the phone to lose a customer forever. Learn how to use the telephone properly and professionally and create telephone moments of magic for your customers. Telephone etiquette. http://id.loc.gov/authorities/subjects/sh85133410 Customer relations. http://id.loc.gov/authorities/subjects/sh85034963 BUSINESS & ECONOMICS Customer Relations. bisacsh Customer relations fast Telephone etiquette fast Watsabaugh, Doug. has work: Telephone skills that satisfy customers (Text) https://id.oclc.org/worldcat/entity/E39PCGbXQgVWJCjkDtmd7rCBpq https://id.oclc.org/worldcat/ontology/hasWork Print version: Conlow, Rick. Telephone skills that satisfy customers. [Rochester, N.Y.] : Axzo Press, ©2009 9781426018466 (OCoLC)468969920 Fifty-Minute series. FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=383355 Volltext |
spellingShingle | Conlow, Rick Telephone skills that satisfy customers : unleash the full potential of the telephone / Fifty-Minute series. Telephone etiquette. http://id.loc.gov/authorities/subjects/sh85133410 Customer relations. http://id.loc.gov/authorities/subjects/sh85034963 BUSINESS & ECONOMICS Customer Relations. bisacsh Customer relations fast Telephone etiquette fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh85133410 http://id.loc.gov/authorities/subjects/sh85034963 |
title | Telephone skills that satisfy customers : unleash the full potential of the telephone / |
title_alt | Unleash the full potential of the telephone |
title_auth | Telephone skills that satisfy customers : unleash the full potential of the telephone / |
title_exact_search | Telephone skills that satisfy customers : unleash the full potential of the telephone / |
title_full | Telephone skills that satisfy customers : unleash the full potential of the telephone / Rick Conlow, Doug Watsabaugh. |
title_fullStr | Telephone skills that satisfy customers : unleash the full potential of the telephone / Rick Conlow, Doug Watsabaugh. |
title_full_unstemmed | Telephone skills that satisfy customers : unleash the full potential of the telephone / Rick Conlow, Doug Watsabaugh. |
title_short | Telephone skills that satisfy customers : |
title_sort | telephone skills that satisfy customers unleash the full potential of the telephone |
title_sub | unleash the full potential of the telephone / |
topic | Telephone etiquette. http://id.loc.gov/authorities/subjects/sh85133410 Customer relations. http://id.loc.gov/authorities/subjects/sh85034963 BUSINESS & ECONOMICS Customer Relations. bisacsh Customer relations fast Telephone etiquette fast |
topic_facet | Telephone etiquette. Customer relations. BUSINESS & ECONOMICS Customer Relations. Customer relations Telephone etiquette |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=383355 |
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