Up in the air :: how airlines can improve performance by engaging their employees /
"Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear...
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Ithaca :
ILR Press/Cornell University Press,
2009.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service; labor relations policies that avoid long, drawn-out conflicts in negotiating new agreements; and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles."--Jacket |
| Beschreibung: | 1 online resource (xi, 222 pages) : illustrations |
| Format: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9780801458330 0801458331 |
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| 245 | 0 | 0 | |a Up in the air : |b how airlines can improve performance by engaging their employees / |c Greg J. Bamber [and others]. |
| 260 | |a Ithaca : |b ILR Press/Cornell University Press, |c 2009. | ||
| 300 | |a 1 online resource (xi, 222 pages) : |b illustrations | ||
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| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry. | |
| 520 | 1 | |a "Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service; labor relations policies that avoid long, drawn-out conflicts in negotiating new agreements; and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles."--Jacket | |
| 506 | |3 Use copy |f Restrictions unspecified |2 star |5 MiAaHDL | ||
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| 588 | 0 | |a Print version record. | |
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| 650 | 0 | |a Airlines |z United States |x Employees. | |
| 650 | 0 | |a Airlines |z United States |x Personnel management. | |
| 650 | 0 | |a Airlines |x Employees |x Labor unions |z United States. | |
| 650 | 0 | |a Industrial relations |z United States. | |
| 650 | 0 | |a Airlines |x Employees. |0 http://id.loc.gov/authorities/subjects/sh85002655 | |
| 650 | 0 | |a Airlines |x Personnel management. | |
| 650 | 0 | |a Airlines |x Employees |x Labor unions. |0 http://id.loc.gov/authorities/subjects/sh85136526 | |
| 650 | 0 | |a Industrial relations. |0 http://id.loc.gov/authorities/subjects/sh85065928 | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |z États-Unis. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |z États-Unis |x Gestion. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |x Syndicats |z États-Unis. | |
| 650 | 6 | |a Relations industrielles |z États-Unis. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |x Gestion. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |x Syndicats. | |
| 650 | 6 | |a Relations industrielles. | |
| 650 | 7 | |a industrial relations. |2 aat | |
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Datensatz im Suchindex
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| adam_text | |
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| author2 | Bamber, Greg, 1949- |
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| author_facet | Bamber, Greg, 1949- |
| author_sort | Bamber, Greg, 1949- |
| building | Verbundindex |
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| collection | ZDB-4-EBU |
| contents | Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry. |
| ctrlnum | (OCoLC)726824255 |
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| dewey-raw | 387.7068/3 |
| dewey-search | 387.7068/3 |
| dewey-sort | 3387.7068 13 |
| dewey-tens | 380 - Commerce, communications, transportation |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| geographic | United States fast https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq |
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| id | ZDB-4-EBU-ocn726824255 |
| illustrated | Illustrated |
| indexdate | 2024-11-26T14:49:02Z |
| institution | BVB |
| isbn | 9780801458330 0801458331 |
| language | English |
| oclc_num | 726824255 |
| open_access_boolean | |
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| physical | 1 online resource (xi, 222 pages) : illustrations |
| psigel | ZDB-4-EBU |
| publishDate | 2009 |
| publishDateSearch | 2009 |
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| publisher | ILR Press/Cornell University Press, |
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| spelling | Up in the air : how airlines can improve performance by engaging their employees / Greg J. Bamber [and others]. Ithaca : ILR Press/Cornell University Press, 2009. 1 online resource (xi, 222 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier polychrome. rdacc http://rdaregistry.info/termList/RDAColourContent/1003 data file Includes bibliographical references and index. Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry. "Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service; labor relations policies that avoid long, drawn-out conflicts in negotiating new agreements; and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles."--Jacket Use copy Restrictions unspecified star MiAaHDL Electronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2010. MiAaHDL Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL Print version record. English. Airlines United States Employees. Airlines United States Personnel management. Airlines Employees Labor unions United States. Industrial relations United States. Airlines Employees. http://id.loc.gov/authorities/subjects/sh85002655 Airlines Personnel management. Airlines Employees Labor unions. http://id.loc.gov/authorities/subjects/sh85136526 Industrial relations. http://id.loc.gov/authorities/subjects/sh85065928 Compagnies de transport aérien Personnel États-Unis. Compagnies de transport aérien Personnel États-Unis Gestion. Compagnies de transport aérien Personnel Syndicats États-Unis. Relations industrielles États-Unis. Compagnies de transport aérien Personnel. Compagnies de transport aérien Personnel Gestion. Compagnies de transport aérien Personnel Syndicats. Relations industrielles. industrial relations. aat BUSINESS & ECONOMICS Labor. bisacsh TRANSPORTATION Ships & Shipbuilding Pictorial. bisacsh Airlines Employees fast Airlines Employees Labor unions fast Airlines Personnel management fast Industrial relations fast United States fast https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq Administração de recursos humanos Estados unidos. larpcal Aviação Estados unidos. larpcal Relações industriais Estados unidos. larpcal Sindicatos Estados unidos. larpcal Bamber, Greg, 1949- https://id.oclc.org/worldcat/entity/E39PCjHmh46PW4h9wcGjFhdwyd http://id.loc.gov/authorities/names/n85184898 has work: Up in the air (Text) https://id.oclc.org/worldcat/entity/E39PCGjcgFh3GY8jcFgDwvVfjd https://id.oclc.org/worldcat/ontology/hasWork Print version: Up in the air. Ithaca : ILR Press/Cornell University Press, 2009 (DLC) 2008028625 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=671349 Volltext |
| spellingShingle | Up in the air : how airlines can improve performance by engaging their employees / Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry. Airlines United States Employees. Airlines United States Personnel management. Airlines Employees Labor unions United States. Industrial relations United States. Airlines Employees. http://id.loc.gov/authorities/subjects/sh85002655 Airlines Personnel management. Airlines Employees Labor unions. http://id.loc.gov/authorities/subjects/sh85136526 Industrial relations. http://id.loc.gov/authorities/subjects/sh85065928 Compagnies de transport aérien Personnel États-Unis. Compagnies de transport aérien Personnel États-Unis Gestion. Compagnies de transport aérien Personnel Syndicats États-Unis. Relations industrielles États-Unis. Compagnies de transport aérien Personnel. Compagnies de transport aérien Personnel Gestion. Compagnies de transport aérien Personnel Syndicats. Relations industrielles. industrial relations. aat BUSINESS & ECONOMICS Labor. bisacsh TRANSPORTATION Ships & Shipbuilding Pictorial. bisacsh Airlines Employees fast Airlines Employees Labor unions fast Airlines Personnel management fast Industrial relations fast Administração de recursos humanos Estados unidos. larpcal Aviação Estados unidos. larpcal Relações industriais Estados unidos. larpcal Sindicatos Estados unidos. larpcal |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85002655 http://id.loc.gov/authorities/subjects/sh85136526 http://id.loc.gov/authorities/subjects/sh85065928 |
| title | Up in the air : how airlines can improve performance by engaging their employees / |
| title_auth | Up in the air : how airlines can improve performance by engaging their employees / |
| title_exact_search | Up in the air : how airlines can improve performance by engaging their employees / |
| title_full | Up in the air : how airlines can improve performance by engaging their employees / Greg J. Bamber [and others]. |
| title_fullStr | Up in the air : how airlines can improve performance by engaging their employees / Greg J. Bamber [and others]. |
| title_full_unstemmed | Up in the air : how airlines can improve performance by engaging their employees / Greg J. Bamber [and others]. |
| title_short | Up in the air : |
| title_sort | up in the air how airlines can improve performance by engaging their employees |
| title_sub | how airlines can improve performance by engaging their employees / |
| topic | Airlines United States Employees. Airlines United States Personnel management. Airlines Employees Labor unions United States. Industrial relations United States. Airlines Employees. http://id.loc.gov/authorities/subjects/sh85002655 Airlines Personnel management. Airlines Employees Labor unions. http://id.loc.gov/authorities/subjects/sh85136526 Industrial relations. http://id.loc.gov/authorities/subjects/sh85065928 Compagnies de transport aérien Personnel États-Unis. Compagnies de transport aérien Personnel États-Unis Gestion. Compagnies de transport aérien Personnel Syndicats États-Unis. Relations industrielles États-Unis. Compagnies de transport aérien Personnel. Compagnies de transport aérien Personnel Gestion. Compagnies de transport aérien Personnel Syndicats. Relations industrielles. industrial relations. aat BUSINESS & ECONOMICS Labor. bisacsh TRANSPORTATION Ships & Shipbuilding Pictorial. bisacsh Airlines Employees fast Airlines Employees Labor unions fast Airlines Personnel management fast Industrial relations fast Administração de recursos humanos Estados unidos. larpcal Aviação Estados unidos. larpcal Relações industriais Estados unidos. larpcal Sindicatos Estados unidos. larpcal |
| topic_facet | Airlines United States Employees. Airlines United States Personnel management. Airlines Employees Labor unions United States. Industrial relations United States. Airlines Employees. Airlines Personnel management. Airlines Employees Labor unions. Industrial relations. Compagnies de transport aérien Personnel États-Unis. Compagnies de transport aérien Personnel États-Unis Gestion. Compagnies de transport aérien Personnel Syndicats États-Unis. Relations industrielles États-Unis. Compagnies de transport aérien Personnel. Compagnies de transport aérien Personnel Gestion. Compagnies de transport aérien Personnel Syndicats. Relations industrielles. industrial relations. BUSINESS & ECONOMICS Labor. TRANSPORTATION Ships & Shipbuilding Pictorial. Airlines Employees Airlines Employees Labor unions Airlines Personnel management Industrial relations United States Administração de recursos humanos Estados unidos. Aviação Estados unidos. Relações industriais Estados unidos. Sindicatos Estados unidos. |
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| work_keys_str_mv | AT bambergreg upintheairhowairlinescanimproveperformancebyengagingtheiremployees |