Dealing with an international clientele :: communications, diplomacy and etiquette /
This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provid...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
München :
Saur,
2004.
|
| Schriftenreihe: | Information services management.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the resul. |
| Beschreibung: | 1 online resource (xxi, 241 pages) |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9783598440120 359844012X 1283403358 9781283403351 9786613403353 6613403350 |
Internformat
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| 504 | |a Includes bibliographical references and index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Frontmatter; Contents; Acknowledgments; Introduction; Chapter One. The Problem; Chapter Two. Welcome; Chapter Three. Respect; Chapter Four. Speak Slowly and Distinctly; Chapter Five. Communication; Chapter Six. Etiquette; Chapter Seven. Diplomacy; Chapter Eight. Learning versus Teaching; Chapter Nine. Cultures of the World, A-I; Chapter Ten. Cultures of the World, J-W; Backmatter | |
| 520 | |a This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the resul. | ||
| 546 | |a English. | ||
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| 650 | 0 | |a Communication in library administration. |0 http://id.loc.gov/authorities/subjects/sh85029073 | |
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| 650 | 0 | |a Communication in library science. |0 http://id.loc.gov/authorities/subjects/sh85029074 | |
| 650 | 6 | |a Bibliothèques |x Services de référence. | |
| 650 | 6 | |a Bibliothèques |x Services aux usagers. | |
| 650 | 6 | |a Bibliothèques et immigrants. | |
| 650 | 6 | |a Bibliothécaires de référence |x Attitudes. | |
| 650 | 6 | |a Communication en bibliothéconomie. | |
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| author | Meredith, Meri |
| author_GND | http://id.loc.gov/authorities/names/no2006037533 |
| author_facet | Meredith, Meri |
| author_role | |
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| contents | Frontmatter; Contents; Acknowledgments; Introduction; Chapter One. The Problem; Chapter Two. Welcome; Chapter Three. Respect; Chapter Four. Speak Slowly and Distinctly; Chapter Five. Communication; Chapter Six. Etiquette; Chapter Seven. Diplomacy; Chapter Eight. Learning versus Teaching; Chapter Nine. Cultures of the World, A-I; Chapter Ten. Cultures of the World, J-W; Backmatter |
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| dewey-ones | 025 - Operations of libraries and archives |
| dewey-raw | 025.52 |
| dewey-search | 025.52 |
| dewey-sort | 225.52 |
| dewey-tens | 020 - Library and information sciences |
| discipline | Allgemeines |
| format | Electronic eBook |
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| genre | Electronic book. |
| genre_facet | Electronic book. |
| id | ZDB-4-EBU-ocn646770402 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-26T14:49:00Z |
| institution | BVB |
| isbn | 9783598440120 359844012X 1283403358 9781283403351 9786613403353 6613403350 |
| language | English |
| oclc_num | 646770402 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (xxi, 241 pages) |
| psigel | ZDB-4-EBU |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | Saur, |
| record_format | marc |
| series | Information services management. |
| series2 | The information services management series |
| spelling | Meredith, Meri. http://id.loc.gov/authorities/names/no2006037533 Dealing with an international clientele : communications, diplomacy and etiquette / Meri Meredith. München : Saur, 2004. 1 online resource (xxi, 241 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier data file rda The information services management series Includes bibliographical references and index. Print version record. Frontmatter; Contents; Acknowledgments; Introduction; Chapter One. The Problem; Chapter Two. Welcome; Chapter Three. Respect; Chapter Four. Speak Slowly and Distinctly; Chapter Five. Communication; Chapter Six. Etiquette; Chapter Seven. Diplomacy; Chapter Eight. Learning versus Teaching; Chapter Nine. Cultures of the World, A-I; Chapter Ten. Cultures of the World, J-W; Backmatter This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the resul. English. Reference services (Libraries) http://id.loc.gov/authorities/subjects/sh85112201 Libraries and immigrants. http://id.loc.gov/authorities/subjects/sh85076617 Reference librarians Attitudes. Communication in library administration. http://id.loc.gov/authorities/subjects/sh85029073 Public services (Libraries) http://id.loc.gov/authorities/subjects/sh85076635 Communication in library science. http://id.loc.gov/authorities/subjects/sh85029074 Bibliothèques Services de référence. Bibliothèques Services aux usagers. Bibliothèques et immigrants. Bibliothécaires de référence Attitudes. Communication en bibliothéconomie. Communication dans l'administration des bibliothèques. BUSINESS & ECONOMICS Reference. bisacsh BUSINESS & ECONOMICS Management. bisacsh LANGUAGE ARTS & DISCIPLINES Journalism. bisacsh BUSINESS & ECONOMICS Skills. bisacsh Public services (Libraries) fast Communication in library science fast Communication in library administration fast Libraries and immigrants fast Reference librarians Attitudes fast Reference services (Libraries) fast Inlichtingenwerk (dienstverlening) gtt Internationale communicatie. gtt Interculturele communicatie. gtt Electronic book. has work: Dealing with an international clientele (Text) https://id.oclc.org/worldcat/entity/E39PCGVgCqB7Cy9DMQ6jMXjVFq https://id.oclc.org/worldcat/ontology/hasWork Print version: Meredith, Meri. Dealing with an international clientele. München : K.G. Saur, 2005 3598243707 9783598243707 (OCoLC)62279856 Information services management. http://id.loc.gov/authorities/names/n93082602 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=259749 Volltext |
| spellingShingle | Meredith, Meri Dealing with an international clientele : communications, diplomacy and etiquette / Information services management. Frontmatter; Contents; Acknowledgments; Introduction; Chapter One. The Problem; Chapter Two. Welcome; Chapter Three. Respect; Chapter Four. Speak Slowly and Distinctly; Chapter Five. Communication; Chapter Six. Etiquette; Chapter Seven. Diplomacy; Chapter Eight. Learning versus Teaching; Chapter Nine. Cultures of the World, A-I; Chapter Ten. Cultures of the World, J-W; Backmatter Reference services (Libraries) http://id.loc.gov/authorities/subjects/sh85112201 Libraries and immigrants. http://id.loc.gov/authorities/subjects/sh85076617 Reference librarians Attitudes. Communication in library administration. http://id.loc.gov/authorities/subjects/sh85029073 Public services (Libraries) http://id.loc.gov/authorities/subjects/sh85076635 Communication in library science. http://id.loc.gov/authorities/subjects/sh85029074 Bibliothèques Services de référence. Bibliothèques Services aux usagers. Bibliothèques et immigrants. Bibliothécaires de référence Attitudes. Communication en bibliothéconomie. Communication dans l'administration des bibliothèques. BUSINESS & ECONOMICS Reference. bisacsh BUSINESS & ECONOMICS Management. bisacsh LANGUAGE ARTS & DISCIPLINES Journalism. bisacsh BUSINESS & ECONOMICS Skills. bisacsh Public services (Libraries) fast Communication in library science fast Communication in library administration fast Libraries and immigrants fast Reference librarians Attitudes fast Reference services (Libraries) fast Inlichtingenwerk (dienstverlening) gtt Internationale communicatie. gtt Interculturele communicatie. gtt |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85112201 http://id.loc.gov/authorities/subjects/sh85076617 http://id.loc.gov/authorities/subjects/sh85029073 http://id.loc.gov/authorities/subjects/sh85076635 http://id.loc.gov/authorities/subjects/sh85029074 |
| title | Dealing with an international clientele : communications, diplomacy and etiquette / |
| title_auth | Dealing with an international clientele : communications, diplomacy and etiquette / |
| title_exact_search | Dealing with an international clientele : communications, diplomacy and etiquette / |
| title_full | Dealing with an international clientele : communications, diplomacy and etiquette / Meri Meredith. |
| title_fullStr | Dealing with an international clientele : communications, diplomacy and etiquette / Meri Meredith. |
| title_full_unstemmed | Dealing with an international clientele : communications, diplomacy and etiquette / Meri Meredith. |
| title_short | Dealing with an international clientele : |
| title_sort | dealing with an international clientele communications diplomacy and etiquette |
| title_sub | communications, diplomacy and etiquette / |
| topic | Reference services (Libraries) http://id.loc.gov/authorities/subjects/sh85112201 Libraries and immigrants. http://id.loc.gov/authorities/subjects/sh85076617 Reference librarians Attitudes. Communication in library administration. http://id.loc.gov/authorities/subjects/sh85029073 Public services (Libraries) http://id.loc.gov/authorities/subjects/sh85076635 Communication in library science. http://id.loc.gov/authorities/subjects/sh85029074 Bibliothèques Services de référence. Bibliothèques Services aux usagers. Bibliothèques et immigrants. Bibliothécaires de référence Attitudes. Communication en bibliothéconomie. Communication dans l'administration des bibliothèques. BUSINESS & ECONOMICS Reference. bisacsh BUSINESS & ECONOMICS Management. bisacsh LANGUAGE ARTS & DISCIPLINES Journalism. bisacsh BUSINESS & ECONOMICS Skills. bisacsh Public services (Libraries) fast Communication in library science fast Communication in library administration fast Libraries and immigrants fast Reference librarians Attitudes fast Reference services (Libraries) fast Inlichtingenwerk (dienstverlening) gtt Internationale communicatie. gtt Interculturele communicatie. gtt |
| topic_facet | Reference services (Libraries) Libraries and immigrants. Reference librarians Attitudes. Communication in library administration. Public services (Libraries) Communication in library science. Bibliothèques Services de référence. Bibliothèques Services aux usagers. Bibliothèques et immigrants. Bibliothécaires de référence Attitudes. Communication en bibliothéconomie. Communication dans l'administration des bibliothèques. BUSINESS & ECONOMICS Reference. BUSINESS & ECONOMICS Management. LANGUAGE ARTS & DISCIPLINES Journalism. BUSINESS & ECONOMICS Skills. Communication in library science Communication in library administration Libraries and immigrants Reference librarians Attitudes Inlichtingenwerk (dienstverlening) Internationale communicatie. Interculturele communicatie. Electronic book. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=259749 |
| work_keys_str_mv | AT meredithmeri dealingwithaninternationalclientelecommunicationsdiplomacyandetiquette |