The manager's pocket guide to dealing with conflict /:

Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent co...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser: Hart, Lois Borland
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Amherst, Mass. : HRD Press, ©1999.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity.
Beschreibung:1 online resource (iv, 114 pages) : illustrations
Bibliographie:Includes bibliographical references (pages 105-107) and index.
ISBN:9781599967523
1599967529
9786611090876
6611090878

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