Industrial services and service contracts :: a proactive approach.
The book is about designing industrial business-to-business services. It focuses on product support services, particularly on how to design and package services successfully through appropriate contracts, specifications, and other documents.
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Weitere Verfasser: | |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Helsinki :
Teknova Publishers,
2009.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | The book is about designing industrial business-to-business services. It focuses on product support services, particularly on how to design and package services successfully through appropriate contracts, specifications, and other documents. |
| Beschreibung: | 1 online resource (202 pages) |
| ISBN: | 9789518179910 9518179913 |
Internformat
MARC
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| 001 | ZDB-4-EBU-ocn609845410 | ||
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| 006 | m o d | ||
| 007 | cr n||---||||| | ||
| 008 | 100427s2009 fi o 000 0 eng d | ||
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| 019 | |a 1444004924 | ||
| 020 | |a 9789518179910 |q (electronic bk.) | ||
| 020 | |a 9518179913 |q (electronic bk.) | ||
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| 100 | 1 | |a Rekola, Katri. |0 http://id.loc.gov/authorities/names/no2007088049 | |
| 245 | 1 | 0 | |a Industrial services and service contracts : |b a proactive approach. |
| 260 | |a Helsinki : |b Teknova Publishers, |c 2009. | ||
| 300 | |a 1 online resource (202 pages) | ||
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| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 505 | 0 | |a To the Reader; Industrial Services and Service Contracts A Proactive Approach; Executive Summary; Terminology; Abbreviations; 1. Introduction; 1.1 Proactive Contracting and Service Design; 1.2 What Exactly Do We Mean by 'Contracts' and 'Contracting' Anyway?; 1.3 Introducing the Case Companies; 2. Industrial Services; 2.1 Different Types of Industrial Services; 2.2 Maintenance Services; 3. Service Contracts; 3.1 Elements of a Contract Lawyer's and Non-lawyer's Views; 3.2 Why Contracts?; 3.3 The Difference between Goods and Services in Contract Law and Why It Matters. | |
| 505 | 8 | |a 3.4 Matching Service Offerings and Contracts3.5 Model Contracts and Standard Terms and Conditions; 3.6 Professional Performance and Other Problematic Requirements; 3.7 Service Level Agreements (SLA); 4. Towards a Successful Service Relationship; 4.1 Selection: Procurement versus Sales; 4.2 Proactive Bidding; 4.3 Negotiation; 5. Proactive Contracting; 5.1 Collaborating to Create Good-Quality Contracts; 5.2 An Ounce of Prevention; 5.3 The Contra. | |
| 520 | |a The book is about designing industrial business-to-business services. It focuses on product support services, particularly on how to design and package services successfully through appropriate contracts, specifications, and other documents. | ||
| 588 | 0 | |a Print version record. | |
| 650 | 0 | |a Service industries |x Management. |0 http://id.loc.gov/authorities/subjects/sh85120350 | |
| 650 | 0 | |a Contracts. |0 http://id.loc.gov/authorities/subjects/sh85031620 | |
| 650 | 2 | |a Contracts |0 https://id.nlm.nih.gov/mesh/D032982 | |
| 650 | 6 | |a Services (Industrie) |x Gestion. | |
| 650 | 6 | |a Contrats. | |
| 650 | 7 | |a contracts. |2 aat | |
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| 650 | 7 | |a Contracts |2 fast | |
| 650 | 7 | |a Service industries |x Management |2 fast | |
| 700 | 1 | |a Haapio, Helena. |0 http://id.loc.gov/authorities/names/n2010006711 | |
| 758 | |i has work: |a Industrial services and service contracts (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGJmYPrjFkx6JRbtRv8Mrm |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |z 9789518179903 |
| 856 | 4 | 0 | |l FWS01 |p ZDB-4-EBU |q FWS_PDA_EBU |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=440762 |3 Volltext |
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Datensatz im Suchindex
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|---|---|
| _version_ | 1816796898890088448 |
| adam_text | |
| any_adam_object | |
| author | Rekola, Katri |
| author2 | Haapio, Helena |
| author2_role | |
| author2_variant | h h hh |
| author_GND | http://id.loc.gov/authorities/names/no2007088049 http://id.loc.gov/authorities/names/n2010006711 |
| author_facet | Rekola, Katri Haapio, Helena |
| author_role | |
| author_sort | Rekola, Katri |
| author_variant | k r kr |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HD9980 |
| callnumber-raw | HD9980.5 |
| callnumber-search | HD9980.5 |
| callnumber-sort | HD 49980.5 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| collection | ZDB-4-EBU |
| contents | To the Reader; Industrial Services and Service Contracts A Proactive Approach; Executive Summary; Terminology; Abbreviations; 1. Introduction; 1.1 Proactive Contracting and Service Design; 1.2 What Exactly Do We Mean by 'Contracts' and 'Contracting' Anyway?; 1.3 Introducing the Case Companies; 2. Industrial Services; 2.1 Different Types of Industrial Services; 2.2 Maintenance Services; 3. Service Contracts; 3.1 Elements of a Contract Lawyer's and Non-lawyer's Views; 3.2 Why Contracts?; 3.3 The Difference between Goods and Services in Contract Law and Why It Matters. 3.4 Matching Service Offerings and Contracts3.5 Model Contracts and Standard Terms and Conditions; 3.6 Professional Performance and Other Problematic Requirements; 3.7 Service Level Agreements (SLA); 4. Towards a Successful Service Relationship; 4.1 Selection: Procurement versus Sales; 4.2 Proactive Bidding; 4.3 Negotiation; 5. Proactive Contracting; 5.1 Collaborating to Create Good-Quality Contracts; 5.2 An Ounce of Prevention; 5.3 The Contra. |
| ctrlnum | (OCoLC)609845410 |
| dewey-full | 338.4/6 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 338 - Production |
| dewey-raw | 338.4/6 |
| dewey-search | 338.4/6 |
| dewey-sort | 3338.4 16 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | ZDB-4-EBU-ocn609845410 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-26T14:49:00Z |
| institution | BVB |
| isbn | 9789518179910 9518179913 |
| language | English |
| oclc_num | 609845410 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (202 pages) |
| psigel | ZDB-4-EBU |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | Teknova Publishers, |
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| spelling | Rekola, Katri. http://id.loc.gov/authorities/names/no2007088049 Industrial services and service contracts : a proactive approach. Helsinki : Teknova Publishers, 2009. 1 online resource (202 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier To the Reader; Industrial Services and Service Contracts A Proactive Approach; Executive Summary; Terminology; Abbreviations; 1. Introduction; 1.1 Proactive Contracting and Service Design; 1.2 What Exactly Do We Mean by 'Contracts' and 'Contracting' Anyway?; 1.3 Introducing the Case Companies; 2. Industrial Services; 2.1 Different Types of Industrial Services; 2.2 Maintenance Services; 3. Service Contracts; 3.1 Elements of a Contract Lawyer's and Non-lawyer's Views; 3.2 Why Contracts?; 3.3 The Difference between Goods and Services in Contract Law and Why It Matters. 3.4 Matching Service Offerings and Contracts3.5 Model Contracts and Standard Terms and Conditions; 3.6 Professional Performance and Other Problematic Requirements; 3.7 Service Level Agreements (SLA); 4. Towards a Successful Service Relationship; 4.1 Selection: Procurement versus Sales; 4.2 Proactive Bidding; 4.3 Negotiation; 5. Proactive Contracting; 5.1 Collaborating to Create Good-Quality Contracts; 5.2 An Ounce of Prevention; 5.3 The Contra. The book is about designing industrial business-to-business services. It focuses on product support services, particularly on how to design and package services successfully through appropriate contracts, specifications, and other documents. Print version record. Service industries Management. http://id.loc.gov/authorities/subjects/sh85120350 Contracts. http://id.loc.gov/authorities/subjects/sh85031620 Contracts https://id.nlm.nih.gov/mesh/D032982 Services (Industrie) Gestion. Contrats. contracts. aat BUSINESS & ECONOMICS Industries General. bisacsh Contracts fast Service industries Management fast Haapio, Helena. http://id.loc.gov/authorities/names/n2010006711 has work: Industrial services and service contracts (Text) https://id.oclc.org/worldcat/entity/E39PCGJmYPrjFkx6JRbtRv8Mrm https://id.oclc.org/worldcat/ontology/hasWork Print version: 9789518179903 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=440762 Volltext |
| spellingShingle | Rekola, Katri Industrial services and service contracts : a proactive approach. To the Reader; Industrial Services and Service Contracts A Proactive Approach; Executive Summary; Terminology; Abbreviations; 1. Introduction; 1.1 Proactive Contracting and Service Design; 1.2 What Exactly Do We Mean by 'Contracts' and 'Contracting' Anyway?; 1.3 Introducing the Case Companies; 2. Industrial Services; 2.1 Different Types of Industrial Services; 2.2 Maintenance Services; 3. Service Contracts; 3.1 Elements of a Contract Lawyer's and Non-lawyer's Views; 3.2 Why Contracts?; 3.3 The Difference between Goods and Services in Contract Law and Why It Matters. 3.4 Matching Service Offerings and Contracts3.5 Model Contracts and Standard Terms and Conditions; 3.6 Professional Performance and Other Problematic Requirements; 3.7 Service Level Agreements (SLA); 4. Towards a Successful Service Relationship; 4.1 Selection: Procurement versus Sales; 4.2 Proactive Bidding; 4.3 Negotiation; 5. Proactive Contracting; 5.1 Collaborating to Create Good-Quality Contracts; 5.2 An Ounce of Prevention; 5.3 The Contra. Service industries Management. http://id.loc.gov/authorities/subjects/sh85120350 Contracts. http://id.loc.gov/authorities/subjects/sh85031620 Contracts https://id.nlm.nih.gov/mesh/D032982 Services (Industrie) Gestion. Contrats. contracts. aat BUSINESS & ECONOMICS Industries General. bisacsh Contracts fast Service industries Management fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85120350 http://id.loc.gov/authorities/subjects/sh85031620 https://id.nlm.nih.gov/mesh/D032982 |
| title | Industrial services and service contracts : a proactive approach. |
| title_auth | Industrial services and service contracts : a proactive approach. |
| title_exact_search | Industrial services and service contracts : a proactive approach. |
| title_full | Industrial services and service contracts : a proactive approach. |
| title_fullStr | Industrial services and service contracts : a proactive approach. |
| title_full_unstemmed | Industrial services and service contracts : a proactive approach. |
| title_short | Industrial services and service contracts : |
| title_sort | industrial services and service contracts a proactive approach |
| title_sub | a proactive approach. |
| topic | Service industries Management. http://id.loc.gov/authorities/subjects/sh85120350 Contracts. http://id.loc.gov/authorities/subjects/sh85031620 Contracts https://id.nlm.nih.gov/mesh/D032982 Services (Industrie) Gestion. Contrats. contracts. aat BUSINESS & ECONOMICS Industries General. bisacsh Contracts fast Service industries Management fast |
| topic_facet | Service industries Management. Contracts. Contracts Services (Industrie) Gestion. Contrats. contracts. BUSINESS & ECONOMICS Industries General. Service industries Management |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=440762 |
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