Reference and information services :: an introduction /
"The fifth edition of Reference and Information Services: An Introduction is consciously aimed at arming the reference librarian with the skills, expertise, and mindset needed to keep up with changing resources and best practices"--
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago :
ALA Neal-Schuman,
2023.
|
| Edition: | Fifth edition. |
| Subjects: | |
| Online Access: | DE-862 DE-863 |
| Summary: | "The fifth edition of Reference and Information Services: An Introduction is consciously aimed at arming the reference librarian with the skills, expertise, and mindset needed to keep up with changing resources and best practices"-- |
| Physical Description: | 1 online resource (xiii, 522 pages) : illustrations |
| Bibliography: | Includes bibliographical references and indexes. |
| ISBN: | 9780838936443 083893644X 9780838936450 0838936458 |
Staff View
MARC
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| 100 | 1 | |a Cassell, Kay Ann, |e author. |0 http://id.loc.gov/authorities/names/n87927699 | |
| 245 | 1 | 0 | |a Reference and information services : |b an introduction / |c Kay Ann Cassell, Uma Hiremath. |
| 250 | |a Fifth edition. | ||
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| 264 | 1 | |a Chicago : |b ALA Neal-Schuman, |c 2023. | |
| 300 | |a 1 online resource (xiii, 522 pages) : |b illustrations | ||
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| 588 | |a Description based on online resource; title from digital title page (EBSCOhost, viewed June 4, 2024). | ||
| 504 | |a Includes bibliographical references and indexes. | ||
| 520 | |a "The fifth edition of Reference and Information Services: An Introduction is consciously aimed at arming the reference librarian with the skills, expertise, and mindset needed to keep up with changing resources and best practices"-- |c Provided by publisher. | ||
| 505 | 0 | |a Part I. Fundamental concepts. Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Part II. Introduction to major reference sources. Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything -- encyclopedias -- Answering questions that require handy facts -- ready reference sources -- Answering questions about words -- dictionaries, concordances, and manuals -- Answering questions about current events, issues and research topics -- databases (and indexes) -- Answering questions about law and business -- special guidelines and sources -- Answering questions about health -- special guidelines and sources / Emily Vardell -- Answering questions about geography, countries, and travel -- atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people -- biographical information sources -- Answering questions about government and related issues -- government information sources -- Part III. When and how to use the internet as a reference tool. Readers' advisory services / Maria Fesz and Cindy Orr -- Reference services for children and young adults / Melissa Gross -- Information literacy in the reference department -- Part IV. Developing and managing reference collections and services. Selecting and evaluating reference material -- Managing reference departments -- Assessing and improving reference services -- Ethics in reference / Diana Floegel -- Reference 2.0 -- The future of information services -- Appendix A. RUSA outstanding reference sources 2012-2022 -- Appendix B. RUSA definition of reference. | |
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| author | Cassell, Kay Ann Hiremath, Uma |
| author_GND | http://id.loc.gov/authorities/names/n87927699 http://id.loc.gov/authorities/names/nr99005795 |
| author_facet | Cassell, Kay Ann Hiremath, Uma |
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| contents | Part I. Fundamental concepts. Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Part II. Introduction to major reference sources. Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything -- encyclopedias -- Answering questions that require handy facts -- ready reference sources -- Answering questions about words -- dictionaries, concordances, and manuals -- Answering questions about current events, issues and research topics -- databases (and indexes) -- Answering questions about law and business -- special guidelines and sources -- Answering questions about health -- special guidelines and sources / Emily Vardell -- Answering questions about geography, countries, and travel -- atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people -- biographical information sources -- Answering questions about government and related issues -- government information sources -- Part III. When and how to use the internet as a reference tool. Readers' advisory services / Maria Fesz and Cindy Orr -- Reference services for children and young adults / Melissa Gross -- Information literacy in the reference department -- Part IV. Developing and managing reference collections and services. Selecting and evaluating reference material -- Managing reference departments -- Assessing and improving reference services -- Ethics in reference / Diana Floegel -- Reference 2.0 -- The future of information services -- Appendix A. RUSA outstanding reference sources 2012-2022 -- Appendix B. RUSA definition of reference. |
| ctrlnum | (OCoLC)1338303110 |
| dewey-full | 025.5/2 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 025 - Operations of libraries and archives |
| dewey-raw | 025.5/2 |
| dewey-search | 025.5/2 |
| dewey-sort | 225.5 12 |
| dewey-tens | 020 - Library and information sciences |
| discipline | Allgemeines |
| edition | Fifth edition. |
| format | Electronic eBook |
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| indexdate | 2025-04-11T08:48:00Z |
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| isbn | 9780838936443 083893644X 9780838936450 0838936458 |
| language | English |
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| spelling | Cassell, Kay Ann, author. http://id.loc.gov/authorities/names/n87927699 Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath. Fifth edition. 2212 Chicago : ALA Neal-Schuman, 2023. 1 online resource (xiii, 522 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Description based on online resource; title from digital title page (EBSCOhost, viewed June 4, 2024). Includes bibliographical references and indexes. "The fifth edition of Reference and Information Services: An Introduction is consciously aimed at arming the reference librarian with the skills, expertise, and mindset needed to keep up with changing resources and best practices"-- Provided by publisher. Part I. Fundamental concepts. Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Part II. Introduction to major reference sources. Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything -- encyclopedias -- Answering questions that require handy facts -- ready reference sources -- Answering questions about words -- dictionaries, concordances, and manuals -- Answering questions about current events, issues and research topics -- databases (and indexes) -- Answering questions about law and business -- special guidelines and sources -- Answering questions about health -- special guidelines and sources / Emily Vardell -- Answering questions about geography, countries, and travel -- atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people -- biographical information sources -- Answering questions about government and related issues -- government information sources -- Part III. When and how to use the internet as a reference tool. Readers' advisory services / Maria Fesz and Cindy Orr -- Reference services for children and young adults / Melissa Gross -- Information literacy in the reference department -- Part IV. Developing and managing reference collections and services. Selecting and evaluating reference material -- Managing reference departments -- Assessing and improving reference services -- Ethics in reference / Diana Floegel -- Reference 2.0 -- The future of information services -- Appendix A. RUSA outstanding reference sources 2012-2022 -- Appendix B. RUSA definition of reference. Reference services (Libraries) http://id.loc.gov/authorities/subjects/sh85112201 Electronic reference services (Libraries) http://id.loc.gov/authorities/subjects/sh99004600 Reference books Bibliography. http://id.loc.gov/authorities/subjects/sh85112187 Electronic reference sources Directories. Bibliothèques Services de référence. Bibliothèques Services de référence électroniques. Ouvrages de référence électroniques Répertoires. Electronic reference services (Libraries) fast Electronic reference sources fast Reference books fast Reference services (Libraries) fast bibliographies. aat directories. aat Bibliographies fast Directories fast Bibliographies. lcgft http://id.loc.gov/authorities/genreForms/gf2014026048 Directories. lcgft http://id.loc.gov/authorities/genreForms/gf2014026087 Bibliographies. rvmgf Répertoires. rvmgf Hiremath, Uma, author. http://id.loc.gov/authorities/names/nr99005795 Print version: Cassell, Kay Ann. Reference and information services. Fifth edition. Chicago : ALA Neal-Schuman, 2023 9780838937334 (DLC) 2022036082 (OCoLC)1338165763 |
| spellingShingle | Cassell, Kay Ann Hiremath, Uma Reference and information services : an introduction / Part I. Fundamental concepts. Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Part II. Introduction to major reference sources. Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything -- encyclopedias -- Answering questions that require handy facts -- ready reference sources -- Answering questions about words -- dictionaries, concordances, and manuals -- Answering questions about current events, issues and research topics -- databases (and indexes) -- Answering questions about law and business -- special guidelines and sources -- Answering questions about health -- special guidelines and sources / Emily Vardell -- Answering questions about geography, countries, and travel -- atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people -- biographical information sources -- Answering questions about government and related issues -- government information sources -- Part III. When and how to use the internet as a reference tool. Readers' advisory services / Maria Fesz and Cindy Orr -- Reference services for children and young adults / Melissa Gross -- Information literacy in the reference department -- Part IV. Developing and managing reference collections and services. Selecting and evaluating reference material -- Managing reference departments -- Assessing and improving reference services -- Ethics in reference / Diana Floegel -- Reference 2.0 -- The future of information services -- Appendix A. RUSA outstanding reference sources 2012-2022 -- Appendix B. RUSA definition of reference. Reference services (Libraries) http://id.loc.gov/authorities/subjects/sh85112201 Electronic reference services (Libraries) http://id.loc.gov/authorities/subjects/sh99004600 Reference books Bibliography. http://id.loc.gov/authorities/subjects/sh85112187 Electronic reference sources Directories. Bibliothèques Services de référence. Bibliothèques Services de référence électroniques. Ouvrages de référence électroniques Répertoires. Electronic reference services (Libraries) fast Electronic reference sources fast Reference books fast Reference services (Libraries) fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85112201 http://id.loc.gov/authorities/subjects/sh99004600 http://id.loc.gov/authorities/subjects/sh85112187 http://id.loc.gov/authorities/genreForms/gf2014026048 http://id.loc.gov/authorities/genreForms/gf2014026087 |
| title | Reference and information services : an introduction / |
| title_auth | Reference and information services : an introduction / |
| title_exact_search | Reference and information services : an introduction / |
| title_full | Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath. |
| title_fullStr | Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath. |
| title_full_unstemmed | Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath. |
| title_short | Reference and information services : |
| title_sort | reference and information services an introduction |
| title_sub | an introduction / |
| topic | Reference services (Libraries) http://id.loc.gov/authorities/subjects/sh85112201 Electronic reference services (Libraries) http://id.loc.gov/authorities/subjects/sh99004600 Reference books Bibliography. http://id.loc.gov/authorities/subjects/sh85112187 Electronic reference sources Directories. Bibliothèques Services de référence. Bibliothèques Services de référence électroniques. Ouvrages de référence électroniques Répertoires. Electronic reference services (Libraries) fast Electronic reference sources fast Reference books fast Reference services (Libraries) fast |
| topic_facet | Reference services (Libraries) Electronic reference services (Libraries) Reference books Bibliography. Electronic reference sources Directories. Bibliothèques Services de référence. Bibliothèques Services de référence électroniques. Ouvrages de référence électroniques Répertoires. Electronic reference sources Reference books bibliographies. directories. Bibliographies Directories Bibliographies. Directories. Répertoires. |
| work_keys_str_mv | AT cassellkayann referenceandinformationservicesanintroduction AT hiremathuma referenceandinformationservicesanintroduction |