Practical innovation in government :: how front-line leaders are transforming public-sector organizations /
"Readers will discover how government can be radically improved by harnessing the power of ideas from frontline workers, the people who directly serve the public. Whether people want more government or less, everyone wants efficient government. But most innovation efforts try to change the very...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Oakland, CA :
Berrett-Koehler Publishers, Inc.,
2022.
|
| Ausgabe: | First edition. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "Readers will discover how government can be radically improved by harnessing the power of ideas from frontline workers, the people who directly serve the public. Whether people want more government or less, everyone wants efficient government. But most innovation efforts try to change the very nature of government-such as dismantling bureaucracy or privatizing services-and thus they usually fail. Alan Robinson and Dean Schroeder accept government on its own terms and simply ask how some existing organizations are dramatically improving their performance. What they found is that the best innovations come not from the top down but from the bottom up. Drawing on their study of seventy government organizations and interviews with nearly 1,000 people in the United States, Canada, the United Kingdom, Denmark, and Sweden, they found that the most innovative agencies and offices solicited and implemented ideas from frontline workers, the people who directly serve the public. These often modest, pragmatic improvements can have a huge cumulative effect. For example, the Denver Department of Excise and Licenses was able to cut its average wait time from an hour and forty minutes to just seven minutes. Robinson and Schroeder offer a comprehensive guide for systematically collecting, evaluating, and implementing game-changing frontline ideas"-- |
| Beschreibung: | 1 online resource (xi, 239 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9781523001804 1523001801 9781523001798 1523001798 |
Internformat
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| 100 | 1 | |a Robinson, Alan |q (Alan G.), |e author. |0 http://id.loc.gov/authorities/names/n89673732 | |
| 245 | 1 | 0 | |a Practical innovation in government : |b how front-line leaders are transforming public-sector organizations / |c Alan G. Robinson and Dean M. Schroeder. |
| 250 | |a First edition. | ||
| 264 | 1 | |a Oakland, CA : |b Berrett-Koehler Publishers, Inc., |c 2022. | |
| 264 | 4 | |c ©2022 | |
| 300 | |a 1 online resource (xi, 239 pages) : |b illustrations | ||
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| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a "Readers will discover how government can be radically improved by harnessing the power of ideas from frontline workers, the people who directly serve the public. Whether people want more government or less, everyone wants efficient government. But most innovation efforts try to change the very nature of government-such as dismantling bureaucracy or privatizing services-and thus they usually fail. Alan Robinson and Dean Schroeder accept government on its own terms and simply ask how some existing organizations are dramatically improving their performance. What they found is that the best innovations come not from the top down but from the bottom up. Drawing on their study of seventy government organizations and interviews with nearly 1,000 people in the United States, Canada, the United Kingdom, Denmark, and Sweden, they found that the most innovative agencies and offices solicited and implemented ideas from frontline workers, the people who directly serve the public. These often modest, pragmatic improvements can have a huge cumulative effect. For example, the Denver Department of Excise and Licenses was able to cut its average wait time from an hour and forty minutes to just seven minutes. Robinson and Schroeder offer a comprehensive guide for systematically collecting, evaluating, and implementing game-changing frontline ideas"-- |c Provided by publisher. | ||
| 588 | |a Description based on online resource; title from digital title page (viewed on August 15, 2022). | ||
| 505 | 0 | |a Pt. 1. Front-line-driven improvement -- pt. 2. Creating organization-wide front-line-driven improvement -- pt. 3. A full set of problem-solving approaches for a wide spectrum of issues -- pt. 4. When government leads the way : pushing the boundaries of innovation and improvement. | |
| 650 | 0 | |a Administrative agencies |x Reorganization. |0 http://id.loc.gov/authorities/subjects/sh85000907 | |
| 650 | 0 | |a Organizational change. |0 http://id.loc.gov/authorities/subjects/sh85095525 | |
| 650 | 0 | |a Government productivity. |0 http://id.loc.gov/authorities/subjects/sh85056092 | |
| 650 | 2 | |a Organizational Innovation |0 https://id.nlm.nih.gov/mesh/D009936 | |
| 650 | 6 | |a Administration publique |x Réorganisation. | |
| 650 | 6 | |a Changement organisationnel. | |
| 650 | 6 | |a Administration publique |x Productivité. | |
| 650 | 7 | |a Administrative agencies |x Reorganization |2 fast | |
| 650 | 7 | |a Government productivity |2 fast | |
| 650 | 7 | |a Organizational change |2 fast | |
| 700 | 1 | |a Schroeder, Dean M., |e author. |0 http://id.loc.gov/authorities/names/n88630407 | |
| 758 | |i has work: |a PRACTICAL INNOVATION IN GOVERNMENT (Text) |1 https://id.oclc.org/worldcat/entity/E39PCYYd7FDhBmccpCgMmCVfRq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Robinson, Alan |t Practical innovation in government |b First edition. |d Oakland, CA : Berrett-Koehler Publishers, 2022 |z 9781523001781 |w (DLC) 2021057345 |
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Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBA-on1295618812 |
|---|---|
| _version_ | 1813901711574564865 |
| adam_text | |
| any_adam_object | |
| author | Robinson, Alan (Alan G.) Schroeder, Dean M. |
| author_GND | http://id.loc.gov/authorities/names/n89673732 http://id.loc.gov/authorities/names/n88630407 |
| author_facet | Robinson, Alan (Alan G.) Schroeder, Dean M. |
| author_role | aut aut |
| author_sort | Robinson, Alan |
| author_variant | a r ar d m s dm dms |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | J - Political Science |
| callnumber-label | JF1525 |
| callnumber-raw | JF1525.O73 R63 2022 |
| callnumber-search | JF1525.O73 R63 2022 |
| callnumber-sort | JF 41525 O73 R63 42022 |
| callnumber-subject | JF - Public Administration |
| collection | ZDB-4-EBA |
| contents | Pt. 1. Front-line-driven improvement -- pt. 2. Creating organization-wide front-line-driven improvement -- pt. 3. A full set of problem-solving approaches for a wide spectrum of issues -- pt. 4. When government leads the way : pushing the boundaries of innovation and improvement. |
| ctrlnum | (OCoLC)1295618812 |
| dewey-full | 352.3/67 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 352 - General considerations of public administration |
| dewey-raw | 352.3/67 |
| dewey-search | 352.3/67 |
| dewey-sort | 3352.3 267 |
| dewey-tens | 350 - Public administration and military science |
| edition | First edition. |
| format | Electronic eBook |
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| id | ZDB-4-EBA-on1295618812 |
| illustrated | Illustrated |
| indexdate | 2024-10-25T15:51:14Z |
| institution | BVB |
| isbn | 9781523001804 1523001801 9781523001798 1523001798 |
| language | English |
| lccn | 2021057346 |
| oclc_num | 1295618812 |
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| physical | 1 online resource (xi, 239 pages) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2022 |
| publishDateSearch | 2022 |
| publishDateSort | 2022 |
| publisher | Berrett-Koehler Publishers, Inc., |
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| spelling | Robinson, Alan (Alan G.), author. http://id.loc.gov/authorities/names/n89673732 Practical innovation in government : how front-line leaders are transforming public-sector organizations / Alan G. Robinson and Dean M. Schroeder. First edition. Oakland, CA : Berrett-Koehler Publishers, Inc., 2022. ©2022 1 online resource (xi, 239 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. "Readers will discover how government can be radically improved by harnessing the power of ideas from frontline workers, the people who directly serve the public. Whether people want more government or less, everyone wants efficient government. But most innovation efforts try to change the very nature of government-such as dismantling bureaucracy or privatizing services-and thus they usually fail. Alan Robinson and Dean Schroeder accept government on its own terms and simply ask how some existing organizations are dramatically improving their performance. What they found is that the best innovations come not from the top down but from the bottom up. Drawing on their study of seventy government organizations and interviews with nearly 1,000 people in the United States, Canada, the United Kingdom, Denmark, and Sweden, they found that the most innovative agencies and offices solicited and implemented ideas from frontline workers, the people who directly serve the public. These often modest, pragmatic improvements can have a huge cumulative effect. For example, the Denver Department of Excise and Licenses was able to cut its average wait time from an hour and forty minutes to just seven minutes. Robinson and Schroeder offer a comprehensive guide for systematically collecting, evaluating, and implementing game-changing frontline ideas"-- Provided by publisher. Description based on online resource; title from digital title page (viewed on August 15, 2022). Pt. 1. Front-line-driven improvement -- pt. 2. Creating organization-wide front-line-driven improvement -- pt. 3. A full set of problem-solving approaches for a wide spectrum of issues -- pt. 4. When government leads the way : pushing the boundaries of innovation and improvement. Administrative agencies Reorganization. http://id.loc.gov/authorities/subjects/sh85000907 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Government productivity. http://id.loc.gov/authorities/subjects/sh85056092 Organizational Innovation https://id.nlm.nih.gov/mesh/D009936 Administration publique Réorganisation. Changement organisationnel. Administration publique Productivité. Administrative agencies Reorganization fast Government productivity fast Organizational change fast Schroeder, Dean M., author. http://id.loc.gov/authorities/names/n88630407 has work: PRACTICAL INNOVATION IN GOVERNMENT (Text) https://id.oclc.org/worldcat/entity/E39PCYYd7FDhBmccpCgMmCVfRq https://id.oclc.org/worldcat/ontology/hasWork Print version: Robinson, Alan Practical innovation in government First edition. Oakland, CA : Berrett-Koehler Publishers, 2022 9781523001781 (DLC) 2021057345 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=3097675 Volltext CBO01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=3097675 Volltext |
| spellingShingle | Robinson, Alan (Alan G.) Schroeder, Dean M. Practical innovation in government : how front-line leaders are transforming public-sector organizations / Pt. 1. Front-line-driven improvement -- pt. 2. Creating organization-wide front-line-driven improvement -- pt. 3. A full set of problem-solving approaches for a wide spectrum of issues -- pt. 4. When government leads the way : pushing the boundaries of innovation and improvement. Administrative agencies Reorganization. http://id.loc.gov/authorities/subjects/sh85000907 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Government productivity. http://id.loc.gov/authorities/subjects/sh85056092 Organizational Innovation https://id.nlm.nih.gov/mesh/D009936 Administration publique Réorganisation. Changement organisationnel. Administration publique Productivité. Administrative agencies Reorganization fast Government productivity fast Organizational change fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85000907 http://id.loc.gov/authorities/subjects/sh85095525 http://id.loc.gov/authorities/subjects/sh85056092 https://id.nlm.nih.gov/mesh/D009936 |
| title | Practical innovation in government : how front-line leaders are transforming public-sector organizations / |
| title_auth | Practical innovation in government : how front-line leaders are transforming public-sector organizations / |
| title_exact_search | Practical innovation in government : how front-line leaders are transforming public-sector organizations / |
| title_full | Practical innovation in government : how front-line leaders are transforming public-sector organizations / Alan G. Robinson and Dean M. Schroeder. |
| title_fullStr | Practical innovation in government : how front-line leaders are transforming public-sector organizations / Alan G. Robinson and Dean M. Schroeder. |
| title_full_unstemmed | Practical innovation in government : how front-line leaders are transforming public-sector organizations / Alan G. Robinson and Dean M. Schroeder. |
| title_short | Practical innovation in government : |
| title_sort | practical innovation in government how front line leaders are transforming public sector organizations |
| title_sub | how front-line leaders are transforming public-sector organizations / |
| topic | Administrative agencies Reorganization. http://id.loc.gov/authorities/subjects/sh85000907 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Government productivity. http://id.loc.gov/authorities/subjects/sh85056092 Organizational Innovation https://id.nlm.nih.gov/mesh/D009936 Administration publique Réorganisation. Changement organisationnel. Administration publique Productivité. Administrative agencies Reorganization fast Government productivity fast Organizational change fast |
| topic_facet | Administrative agencies Reorganization. Organizational change. Government productivity. Organizational Innovation Administration publique Réorganisation. Changement organisationnel. Administration publique Productivité. Administrative agencies Reorganization Government productivity Organizational change |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=3097675 |
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