Crafting service processes :: the art and science /
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Milwaukee, Wisconsin :
ASQ Quality Press,
[2019]
|
Schlagworte: | |
Online-Zugang: | Volltext |
Beschreibung: | 1 online resource (xix, 184 pages) : illustrations |
Bibliographie: | Includes bibliographical references and index. |
ISBN: | 9781953079114 1953079113 |
Internformat
MARC
LEADER | 00000cam a2200000 i 4500 | ||
---|---|---|---|
001 | ZDB-4-EBA-on1176564921 | ||
003 | OCoLC | ||
005 | 20241004212047.0 | ||
006 | m o d | ||
007 | cr cnu---unuuu | ||
008 | 200724s2019 wiua ob 001 0 eng d | ||
040 | |a N$T |b eng |e rda |e pn |c N$T |d YDX |d EBLCP |d OCLCQ |d OCLCO |d VLB |d UKAHL |d OCLCQ |d OCLCO |d OCLCL | ||
019 | |a 1197610753 | ||
020 | |a 9781953079114 |q (electronic bk.) | ||
020 | |a 1953079113 |q (electronic bk.) | ||
020 | |z 9780873899840 | ||
020 | |z 0873899849 | ||
035 | |a (OCoLC)1176564921 |z (OCoLC)1197610753 | ||
050 | 4 | |a HD9980.5 |b .H3753 2019eb | |
082 | 7 | |a 658 |2 23 | |
049 | |a MAIN | ||
100 | 1 | |a Harvey, Jean, |d 1950- |e author. |1 https://id.oclc.org/worldcat/entity/E39PCjtWK4RHmvycG4dRJCDjG3 |0 http://id.loc.gov/authorities/names/n2005071038 | |
245 | 1 | 0 | |a Crafting service processes : |b the art and science / |c Jean Harvey. |
264 | 1 | |a Milwaukee, Wisconsin : |b ASQ Quality Press, |c [2019] | |
300 | |a 1 online resource (xix, 184 pages) : |b illustrations | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
338 | |a online resource |b cr |2 rdacarrier | ||
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a Family processes -- Jean's coffee mug -- Exploring other sectors: fast food and grocery -- An introduction to professional services -- Financial services; a complex service sector -- Review and conclusion. | |
588 | 0 | |a Print version record. | |
650 | 0 | |a Service industries |x Management. |0 http://id.loc.gov/authorities/subjects/sh85120350 | |
650 | 0 | |a Organizational effectiveness. |0 http://id.loc.gov/authorities/subjects/sh85095526 | |
650 | 6 | |a Services (Industrie) |x Gestion. | |
650 | 6 | |a Efficacité organisationnelle. | |
650 | 7 | |a Organizational effectiveness |2 fast | |
650 | 7 | |a Service industries |x Management |2 fast | |
758 | |i has work: |a Crafting service processes (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGgHhy98bPdMG4jpfYk7HC |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
776 | 0 | 8 | |i Print version: |a Harvey, Jean, 1950- |t Crafting service processes. |d Milwaukee, Wisconsin : ASQ Quality Press, [2019] |z 9780873899840 |w (DLC) 2019006539 |w (OCoLC)1088687522 |
856 | 4 | 0 | |l FWS01 |p ZDB-4-EBA |q FWS_PDA_EBA |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2529757 |3 Volltext |
938 | |a Askews and Holts Library Services |b ASKH |n AH41065441 | ||
938 | |a ProQuest Ebook Central |b EBLB |n EBL6356750 | ||
938 | |a EBSCOhost |b EBSC |n 2529757 | ||
938 | |a YBP Library Services |b YANK |n 301389683 | ||
994 | |a 92 |b GEBAY | ||
912 | |a ZDB-4-EBA | ||
049 | |a DE-863 |
Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBA-on1176564921 |
---|---|
_version_ | 1816882525776117760 |
adam_text | |
any_adam_object | |
author | Harvey, Jean, 1950- |
author_GND | http://id.loc.gov/authorities/names/n2005071038 |
author_facet | Harvey, Jean, 1950- |
author_role | aut |
author_sort | Harvey, Jean, 1950- |
author_variant | j h jh |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | H - Social Science |
callnumber-label | HD9980 |
callnumber-raw | HD9980.5 .H3753 2019eb |
callnumber-search | HD9980.5 .H3753 2019eb |
callnumber-sort | HD 49980.5 H3753 42019EB |
callnumber-subject | HD - Industries, Land Use, Labor |
collection | ZDB-4-EBA |
contents | Family processes -- Jean's coffee mug -- Exploring other sectors: fast food and grocery -- An introduction to professional services -- Financial services; a complex service sector -- Review and conclusion. |
ctrlnum | (OCoLC)1176564921 |
dewey-full | 658 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658 |
dewey-search | 658 |
dewey-sort | 3658 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02541cam a2200505 i 4500</leader><controlfield tag="001">ZDB-4-EBA-on1176564921</controlfield><controlfield tag="003">OCoLC</controlfield><controlfield tag="005">20241004212047.0</controlfield><controlfield tag="006">m o d </controlfield><controlfield tag="007">cr cnu---unuuu</controlfield><controlfield tag="008">200724s2019 wiua ob 001 0 eng d</controlfield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">N$T</subfield><subfield code="b">eng</subfield><subfield code="e">rda</subfield><subfield code="e">pn</subfield><subfield code="c">N$T</subfield><subfield code="d">YDX</subfield><subfield code="d">EBLCP</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">VLB</subfield><subfield code="d">UKAHL</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCL</subfield></datafield><datafield tag="019" ind1=" " ind2=" "><subfield code="a">1197610753</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781953079114</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1953079113</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9780873899840</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">0873899849</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1176564921</subfield><subfield code="z">(OCoLC)1197610753</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">HD9980.5</subfield><subfield code="b">.H3753 2019eb</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">658</subfield><subfield code="2">23</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">MAIN</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Harvey, Jean,</subfield><subfield code="d">1950-</subfield><subfield code="e">author.</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCjtWK4RHmvycG4dRJCDjG3</subfield><subfield code="0">http://id.loc.gov/authorities/names/n2005071038</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Crafting service processes :</subfield><subfield code="b">the art and science /</subfield><subfield code="c">Jean Harvey.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Milwaukee, Wisconsin :</subfield><subfield code="b">ASQ Quality Press,</subfield><subfield code="c">[2019]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (xix, 184 pages) :</subfield><subfield code="b">illustrations</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index.</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">Family processes -- Jean's coffee mug -- Exploring other sectors: fast food and grocery -- An introduction to professional services -- Financial services; a complex service sector -- Review and conclusion.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Print version record.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Service industries</subfield><subfield code="x">Management.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85120350</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Organizational effectiveness.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85095526</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Services (Industrie)</subfield><subfield code="x">Gestion.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Efficacité organisationnelle.</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Organizational effectiveness</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Service industries</subfield><subfield code="x">Management</subfield><subfield code="2">fast</subfield></datafield><datafield tag="758" ind1=" " ind2=" "><subfield code="i">has work:</subfield><subfield code="a">Crafting service processes (Text)</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCGgHhy98bPdMG4jpfYk7HC</subfield><subfield code="4">https://id.oclc.org/worldcat/ontology/hasWork</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="a">Harvey, Jean, 1950-</subfield><subfield code="t">Crafting service processes.</subfield><subfield code="d">Milwaukee, Wisconsin : ASQ Quality Press, [2019]</subfield><subfield code="z">9780873899840</subfield><subfield code="w">(DLC) 2019006539</subfield><subfield code="w">(OCoLC)1088687522</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="l">FWS01</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FWS_PDA_EBA</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2529757</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Askews and Holts Library Services</subfield><subfield code="b">ASKH</subfield><subfield code="n">AH41065441</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest Ebook Central</subfield><subfield code="b">EBLB</subfield><subfield code="n">EBL6356750</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">EBSCOhost</subfield><subfield code="b">EBSC</subfield><subfield code="n">2529757</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">YBP Library Services</subfield><subfield code="b">YANK</subfield><subfield code="n">301389683</subfield></datafield><datafield tag="994" ind1=" " ind2=" "><subfield code="a">92</subfield><subfield code="b">GEBAY</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBA</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield></datafield></record></collection> |
id | ZDB-4-EBA-on1176564921 |
illustrated | Illustrated |
indexdate | 2024-11-27T13:30:00Z |
institution | BVB |
isbn | 9781953079114 1953079113 |
language | English |
oclc_num | 1176564921 |
open_access_boolean | |
owner | MAIN DE-863 DE-BY-FWS |
owner_facet | MAIN DE-863 DE-BY-FWS |
physical | 1 online resource (xix, 184 pages) : illustrations |
psigel | ZDB-4-EBA |
publishDate | 2019 |
publishDateSearch | 2019 |
publishDateSort | 2019 |
publisher | ASQ Quality Press, |
record_format | marc |
spelling | Harvey, Jean, 1950- author. https://id.oclc.org/worldcat/entity/E39PCjtWK4RHmvycG4dRJCDjG3 http://id.loc.gov/authorities/names/n2005071038 Crafting service processes : the art and science / Jean Harvey. Milwaukee, Wisconsin : ASQ Quality Press, [2019] 1 online resource (xix, 184 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Family processes -- Jean's coffee mug -- Exploring other sectors: fast food and grocery -- An introduction to professional services -- Financial services; a complex service sector -- Review and conclusion. Print version record. Service industries Management. http://id.loc.gov/authorities/subjects/sh85120350 Organizational effectiveness. http://id.loc.gov/authorities/subjects/sh85095526 Services (Industrie) Gestion. Efficacité organisationnelle. Organizational effectiveness fast Service industries Management fast has work: Crafting service processes (Text) https://id.oclc.org/worldcat/entity/E39PCGgHhy98bPdMG4jpfYk7HC https://id.oclc.org/worldcat/ontology/hasWork Print version: Harvey, Jean, 1950- Crafting service processes. Milwaukee, Wisconsin : ASQ Quality Press, [2019] 9780873899840 (DLC) 2019006539 (OCoLC)1088687522 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2529757 Volltext |
spellingShingle | Harvey, Jean, 1950- Crafting service processes : the art and science / Family processes -- Jean's coffee mug -- Exploring other sectors: fast food and grocery -- An introduction to professional services -- Financial services; a complex service sector -- Review and conclusion. Service industries Management. http://id.loc.gov/authorities/subjects/sh85120350 Organizational effectiveness. http://id.loc.gov/authorities/subjects/sh85095526 Services (Industrie) Gestion. Efficacité organisationnelle. Organizational effectiveness fast Service industries Management fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh85120350 http://id.loc.gov/authorities/subjects/sh85095526 |
title | Crafting service processes : the art and science / |
title_auth | Crafting service processes : the art and science / |
title_exact_search | Crafting service processes : the art and science / |
title_full | Crafting service processes : the art and science / Jean Harvey. |
title_fullStr | Crafting service processes : the art and science / Jean Harvey. |
title_full_unstemmed | Crafting service processes : the art and science / Jean Harvey. |
title_short | Crafting service processes : |
title_sort | crafting service processes the art and science |
title_sub | the art and science / |
topic | Service industries Management. http://id.loc.gov/authorities/subjects/sh85120350 Organizational effectiveness. http://id.loc.gov/authorities/subjects/sh85095526 Services (Industrie) Gestion. Efficacité organisationnelle. Organizational effectiveness fast Service industries Management fast |
topic_facet | Service industries Management. Organizational effectiveness. Services (Industrie) Gestion. Efficacité organisationnelle. Organizational effectiveness Service industries Management |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2529757 |
work_keys_str_mv | AT harveyjean craftingserviceprocessestheartandscience |