Politeness in professional contexts /:
"Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include 'polite' behaviours, 'impolite' beh...
Gespeichert in:
| Weitere Verfasser: | , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam ; Philadelphia :
John Benjamins Publishing Company,
[2020]
|
| Schriftenreihe: | Pragmatics & beyond ;
new ser., 311. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include 'polite' behaviours, 'impolite' behaviours and behaviours that arguably fall somewhere between - or outside - such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about - and in some cases operationalize (im)politeness and related behaviours for - these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike"-- |
| Beschreibung: | 1 online resource (vi, 326 pages) : illustrations (chiefly color). |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9789027260857 9027260850 |
Internformat
MARC
| LEADER | 00000cam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | ZDB-4-EBA-on1156421543 | ||
| 003 | OCoLC | ||
| 005 | 20240705115654.0 | ||
| 006 | m o d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 200521s2020 ne a ob 001 0 eng | ||
| 010 | |a 2020023479 | ||
| 040 | |a DLC |b eng |e rda |c DLC |d OCLCO |d N$T |d YDX |d OCLCA |d UKAHL |d EBLCP |d OCLCF |d OCLCO |d OCL |d OCLCQ |d OCLCO |d OCLCL |d SXB | ||
| 019 | |a 1182876445 | ||
| 020 | |a 9789027260857 |q electronic book | ||
| 020 | |a 9027260850 |q electronic book | ||
| 020 | |z 9789027207425 |q hardcover | ||
| 035 | |a (OCoLC)1156421543 |z (OCoLC)1182876445 | ||
| 042 | |a pcc | ||
| 050 | 0 | 4 | |a BJ1533.C9 |b P645 2020 |
| 082 | 7 | |a 177/.1 |2 23 | |
| 049 | |a MAIN | ||
| 245 | 0 | 0 | |a Politeness in professional contexts / |c edited by Dawn Archer, Karen Grainger, Piotr Jagodziński. |
| 264 | 1 | |a Amsterdam ; |a Philadelphia : |b John Benjamins Publishing Company, |c [2020] | |
| 300 | |a 1 online resource (vi, 326 pages) : |b illustrations (chiefly color). | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Pragmatics & beyond new series (P&BNS) ; |v volume 311 | |
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a "Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include 'polite' behaviours, 'impolite' behaviours and behaviours that arguably fall somewhere between - or outside - such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about - and in some cases operationalize (im)politeness and related behaviours for - these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike"-- |c Provided by publisher. | ||
| 588 | |a Description based on online resource; title from digital title page (viewed on August 19, 2020). | ||
| 505 | 0 | |a Intro -- Politeness in Professional Contexts -- Editorial page -- Title page -- Copyright page -- Table of contents -- Chapter 1. Introduction: Politeness in professional contexts -- 1. Introduction to Part I: Politeness in medical contexts -- 2. Introduction to Part II: Politeness in business and organisational contexts (including emails) -- 3. Introduction to Part III: Politeness in legal and security contexts -- 4. Notions of politeness, facework and relational work adopted in this edited collection -- 5. Context, politeness theorizing and professional practice/training -- 5.1 Context | |
| 505 | 8 | |a 5.2 Politeness theorizing -- 5.3 Professional practice/training -- References -- Part I. Politeness in medical contexts -- Chapter 2. Learning to manage rapport in GP trainee encounters: A discursive politeness approach -- 1. Introduction -- 2. Background -- 2.1 Politeness in healthcare settings -- 2.2 Power dynamics: Doctor-patient interaction -- 2.3 Face and rapport management -- 2.4 Simulated interactions -- 3. Methodology -- 4. Data analysis -- 5. Discussion -- 6. Conclusion -- References | |
| 505 | 8 | |a Chapter 3. Team interaction in healthcare settings: Leadership, rapport-building and clinical outcomes in ad hoc medical teams -- 1. Introduction -- 2. Background -- 2.1 Team interaction in healthcare settings -- 2.2 Training to lead and manage rapport -- 2.3 Research into politeness phenomena in medical interaction -- 3. Data and methods -- 4. Analytical framework -- 4.1 Delegating tasks -- 4.2 Active listenership -- 4.3 Rapport management -- 5. Analysis -- 5.1 Delegation of tasks -- 5.2 Active listenership -- 6. Conclusions -- References | |
| 505 | 8 | |a Chapter 4. Take care of yourself: Negotiating moral and professional face in stroke rehabilitation -- 1. Introduction -- 2. Face, politeness and morality in health care discourse -- 3. The institutional ethos of stroke rehabilitation -- 4. Data context and analytical approach -- 5. Data analysis -- 5.1 The doctor and the good patient -- 5.2 The good patient and the occupational therapist -- 5.3 The good patient in question -- 5.4 Doing hope work -- 5.5 Hope work threatened -- 6. Conclusion -- Key to transcription conventions -- References | |
| 505 | 8 | |a Chapter 5. Politeness and relational work in novel digital contexts of healthcare communication -- 1. Introduction -- 2. The Health App -- 3. Data and method -- 4. Data analysis -- 5. Discussion and conclusion -- References -- Part II. Politeness in business and organisational contexts (including emails) -- Chapter 6. Managing rapport in team conflicts: Dealing with "the elephant in the room" -- 1. Introduction -- 2. Conflict in the workplace -- 3. Conflict and rapport management -- 4. The case -- 5. The conflicts -- 6. "The elephant in the room": Relational work in a conflict | |
| 650 | 0 | |a Courtesy. |0 http://id.loc.gov/authorities/subjects/sh85033563 | |
| 650 | 0 | |a Business etiquette. |0 http://id.loc.gov/authorities/subjects/sh85018298 | |
| 650 | 0 | |a Politeness (Linguistics) |0 http://id.loc.gov/authorities/subjects/sh2005002967 | |
| 650 | 0 | |a Interpersonal relations. |0 http://id.loc.gov/authorities/subjects/sh85067484 | |
| 650 | 0 | |a Grammar, Comparative and general |x Honorific. |0 http://id.loc.gov/authorities/subjects/sh85056294 | |
| 650 | 6 | |a Savoir-vivre |x Affaires. | |
| 650 | 6 | |a Formules de politesse. | |
| 650 | 7 | |a Grammar, Comparative and general |x Honorific |2 fast | |
| 650 | 7 | |a Business etiquette |2 fast | |
| 650 | 7 | |a Courtesy |2 fast | |
| 650 | 7 | |a Interpersonal relations |2 fast | |
| 650 | 7 | |a Politeness (Linguistics) |2 fast | |
| 655 | 4 | |a Electronic book. | |
| 700 | 1 | |a Archer, Dawn, |e editor. | |
| 700 | 1 | |a Grainger, Karen, |e editor. |0 http://id.loc.gov/authorities/names/no2007091325 | |
| 700 | 1 | |a Jagodzinski, Piotr, |e editor. |0 http://id.loc.gov/authorities/names/n2020026542 | |
| 758 | |i has work: |a Politeness in professional contexts (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGWf48p8M944YGpbc3TF4y |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |t Politeness in professional contexts |d Philadelphia, PA : John Benjamins Publishing Company, [2020] |z 9789027207425 |w (DLC) 2020023478 |
| 830 | 0 | |a Pragmatics & beyond ; |v new ser., 311. |0 http://id.loc.gov/authorities/names/n42019550 | |
| 856 | 1 | |l FWS01 |p ZDB-4-EBA |q FWS_PDA_EBA |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2550062 |3 Volltext | |
| 856 | 1 | |l CBO01 |p ZDB-4-EBA |q FWS_PDA_EBA |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2550062 |3 Volltext | |
| 938 | |a Askews and Holts Library Services |b ASKH |n AH37394504 | ||
| 938 | |a YBP Library Services |b YANK |n 301205028 | ||
| 938 | |a EBSCOhost |b EBSC |n 2550062 | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL6274040 | ||
| 994 | |a 92 |b GEBAY | ||
| 912 | |a ZDB-4-EBA | ||
Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBA-on1156421543 |
|---|---|
| _version_ | 1813901680621649921 |
| adam_text | |
| any_adam_object | |
| author2 | Archer, Dawn Grainger, Karen Jagodzinski, Piotr |
| author2_role | edt edt edt |
| author2_variant | d a da k g kg p j pj |
| author_GND | http://id.loc.gov/authorities/names/no2007091325 http://id.loc.gov/authorities/names/n2020026542 |
| author_facet | Archer, Dawn Grainger, Karen Jagodzinski, Piotr |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | B - Philosophy, Psychology, Religion |
| callnumber-label | BJ1533 |
| callnumber-raw | BJ1533.C9 P645 2020 |
| callnumber-search | BJ1533.C9 P645 2020 |
| callnumber-sort | BJ 41533 C9 P645 42020 |
| callnumber-subject | BJ - Ethics |
| collection | ZDB-4-EBA |
| contents | Intro -- Politeness in Professional Contexts -- Editorial page -- Title page -- Copyright page -- Table of contents -- Chapter 1. Introduction: Politeness in professional contexts -- 1. Introduction to Part I: Politeness in medical contexts -- 2. Introduction to Part II: Politeness in business and organisational contexts (including emails) -- 3. Introduction to Part III: Politeness in legal and security contexts -- 4. Notions of politeness, facework and relational work adopted in this edited collection -- 5. Context, politeness theorizing and professional practice/training -- 5.1 Context 5.2 Politeness theorizing -- 5.3 Professional practice/training -- References -- Part I. Politeness in medical contexts -- Chapter 2. Learning to manage rapport in GP trainee encounters: A discursive politeness approach -- 1. Introduction -- 2. Background -- 2.1 Politeness in healthcare settings -- 2.2 Power dynamics: Doctor-patient interaction -- 2.3 Face and rapport management -- 2.4 Simulated interactions -- 3. Methodology -- 4. Data analysis -- 5. Discussion -- 6. Conclusion -- References Chapter 3. Team interaction in healthcare settings: Leadership, rapport-building and clinical outcomes in ad hoc medical teams -- 1. Introduction -- 2. Background -- 2.1 Team interaction in healthcare settings -- 2.2 Training to lead and manage rapport -- 2.3 Research into politeness phenomena in medical interaction -- 3. Data and methods -- 4. Analytical framework -- 4.1 Delegating tasks -- 4.2 Active listenership -- 4.3 Rapport management -- 5. Analysis -- 5.1 Delegation of tasks -- 5.2 Active listenership -- 6. Conclusions -- References Chapter 4. Take care of yourself: Negotiating moral and professional face in stroke rehabilitation -- 1. Introduction -- 2. Face, politeness and morality in health care discourse -- 3. The institutional ethos of stroke rehabilitation -- 4. Data context and analytical approach -- 5. Data analysis -- 5.1 The doctor and the good patient -- 5.2 The good patient and the occupational therapist -- 5.3 The good patient in question -- 5.4 Doing hope work -- 5.5 Hope work threatened -- 6. Conclusion -- Key to transcription conventions -- References Chapter 5. Politeness and relational work in novel digital contexts of healthcare communication -- 1. Introduction -- 2. The Health App -- 3. Data and method -- 4. Data analysis -- 5. Discussion and conclusion -- References -- Part II. Politeness in business and organisational contexts (including emails) -- Chapter 6. Managing rapport in team conflicts: Dealing with "the elephant in the room" -- 1. Introduction -- 2. Conflict in the workplace -- 3. Conflict and rapport management -- 4. The case -- 5. The conflicts -- 6. "The elephant in the room": Relational work in a conflict |
| ctrlnum | (OCoLC)1156421543 |
| dewey-full | 177/.1 |
| dewey-hundreds | 100 - Philosophy & psychology |
| dewey-ones | 177 - Ethics of social relations |
| dewey-raw | 177/.1 |
| dewey-search | 177/.1 |
| dewey-sort | 3177 11 |
| dewey-tens | 170 - Ethics (Moral philosophy) |
| discipline | Philosophie |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>07145cam a2200709 i 4500</leader><controlfield tag="001">ZDB-4-EBA-on1156421543</controlfield><controlfield tag="003">OCoLC</controlfield><controlfield tag="005">20240705115654.0</controlfield><controlfield tag="006">m o d </controlfield><controlfield tag="007">cr cnu---unuuu</controlfield><controlfield tag="008">200521s2020 ne a ob 001 0 eng </controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a"> 2020023479</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DLC</subfield><subfield code="b">eng</subfield><subfield code="e">rda</subfield><subfield code="c">DLC</subfield><subfield code="d">OCLCO</subfield><subfield code="d">N$T</subfield><subfield code="d">YDX</subfield><subfield code="d">OCLCA</subfield><subfield code="d">UKAHL</subfield><subfield code="d">EBLCP</subfield><subfield code="d">OCLCF</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCL</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCL</subfield><subfield code="d">SXB</subfield></datafield><datafield tag="019" ind1=" " ind2=" "><subfield code="a">1182876445</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9789027260857</subfield><subfield code="q">electronic book</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9027260850</subfield><subfield code="q">electronic book</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9789027207425</subfield><subfield code="q">hardcover</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1156421543</subfield><subfield code="z">(OCoLC)1182876445</subfield></datafield><datafield tag="042" ind1=" " ind2=" "><subfield code="a">pcc</subfield></datafield><datafield tag="050" ind1="0" ind2="4"><subfield code="a">BJ1533.C9</subfield><subfield code="b">P645 2020</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">177/.1</subfield><subfield code="2">23</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">MAIN</subfield></datafield><datafield tag="245" ind1="0" ind2="0"><subfield code="a">Politeness in professional contexts /</subfield><subfield code="c">edited by Dawn Archer, Karen Grainger, Piotr Jagodziński.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Amsterdam ;</subfield><subfield code="a">Philadelphia :</subfield><subfield code="b">John Benjamins Publishing Company,</subfield><subfield code="c">[2020]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (vi, 326 pages) :</subfield><subfield code="b">illustrations (chiefly color).</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="1" ind2=" "><subfield code="a">Pragmatics & beyond new series (P&BNS) ;</subfield><subfield code="v">volume 311</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">"Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include 'polite' behaviours, 'impolite' behaviours and behaviours that arguably fall somewhere between - or outside - such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about - and in some cases operationalize (im)politeness and related behaviours for - these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike"--</subfield><subfield code="c">Provided by publisher.</subfield></datafield><datafield tag="588" ind1=" " ind2=" "><subfield code="a">Description based on online resource; title from digital title page (viewed on August 19, 2020).</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">Intro -- Politeness in Professional Contexts -- Editorial page -- Title page -- Copyright page -- Table of contents -- Chapter 1. Introduction: Politeness in professional contexts -- 1. Introduction to Part I: Politeness in medical contexts -- 2. Introduction to Part II: Politeness in business and organisational contexts (including emails) -- 3. Introduction to Part III: Politeness in legal and security contexts -- 4. Notions of politeness, facework and relational work adopted in this edited collection -- 5. Context, politeness theorizing and professional practice/training -- 5.1 Context</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">5.2 Politeness theorizing -- 5.3 Professional practice/training -- References -- Part I. Politeness in medical contexts -- Chapter 2. Learning to manage rapport in GP trainee encounters: A discursive politeness approach -- 1. Introduction -- 2. Background -- 2.1 Politeness in healthcare settings -- 2.2 Power dynamics: Doctor-patient interaction -- 2.3 Face and rapport management -- 2.4 Simulated interactions -- 3. Methodology -- 4. Data analysis -- 5. Discussion -- 6. Conclusion -- References</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Chapter 3. Team interaction in healthcare settings: Leadership, rapport-building and clinical outcomes in ad hoc medical teams -- 1. Introduction -- 2. Background -- 2.1 Team interaction in healthcare settings -- 2.2 Training to lead and manage rapport -- 2.3 Research into politeness phenomena in medical interaction -- 3. Data and methods -- 4. Analytical framework -- 4.1 Delegating tasks -- 4.2 Active listenership -- 4.3 Rapport management -- 5. Analysis -- 5.1 Delegation of tasks -- 5.2 Active listenership -- 6. Conclusions -- References</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Chapter 4. Take care of yourself: Negotiating moral and professional face in stroke rehabilitation -- 1. Introduction -- 2. Face, politeness and morality in health care discourse -- 3. The institutional ethos of stroke rehabilitation -- 4. Data context and analytical approach -- 5. Data analysis -- 5.1 The doctor and the good patient -- 5.2 The good patient and the occupational therapist -- 5.3 The good patient in question -- 5.4 Doing hope work -- 5.5 Hope work threatened -- 6. Conclusion -- Key to transcription conventions -- References</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Chapter 5. Politeness and relational work in novel digital contexts of healthcare communication -- 1. Introduction -- 2. The Health App -- 3. Data and method -- 4. Data analysis -- 5. Discussion and conclusion -- References -- Part II. Politeness in business and organisational contexts (including emails) -- Chapter 6. Managing rapport in team conflicts: Dealing with "the elephant in the room" -- 1. Introduction -- 2. Conflict in the workplace -- 3. Conflict and rapport management -- 4. The case -- 5. The conflicts -- 6. "The elephant in the room": Relational work in a conflict</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Courtesy.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85033563</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Business etiquette.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85018298</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Politeness (Linguistics)</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh2005002967</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Interpersonal relations.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85067484</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Grammar, Comparative and general</subfield><subfield code="x">Honorific.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85056294</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Savoir-vivre</subfield><subfield code="x">Affaires.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Formules de politesse.</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Grammar, Comparative and general</subfield><subfield code="x">Honorific</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Business etiquette</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Courtesy</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Interpersonal relations</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Politeness (Linguistics)</subfield><subfield code="2">fast</subfield></datafield><datafield tag="655" ind1=" " ind2="4"><subfield code="a">Electronic book.</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Archer, Dawn,</subfield><subfield code="e">editor.</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Grainger, Karen,</subfield><subfield code="e">editor.</subfield><subfield code="0">http://id.loc.gov/authorities/names/no2007091325</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Jagodzinski, Piotr,</subfield><subfield code="e">editor.</subfield><subfield code="0">http://id.loc.gov/authorities/names/n2020026542</subfield></datafield><datafield tag="758" ind1=" " ind2=" "><subfield code="i">has work:</subfield><subfield code="a">Politeness in professional contexts (Text)</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCGWf48p8M944YGpbc3TF4y</subfield><subfield code="4">https://id.oclc.org/worldcat/ontology/hasWork</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="t">Politeness in professional contexts</subfield><subfield code="d">Philadelphia, PA : John Benjamins Publishing Company, [2020]</subfield><subfield code="z">9789027207425</subfield><subfield code="w">(DLC) 2020023478</subfield></datafield><datafield tag="830" ind1=" " ind2="0"><subfield code="a">Pragmatics & beyond ;</subfield><subfield code="v">new ser., 311.</subfield><subfield code="0">http://id.loc.gov/authorities/names/n42019550</subfield></datafield><datafield tag="856" ind1="1" ind2=" "><subfield code="l">FWS01</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FWS_PDA_EBA</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2550062</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="856" ind1="1" ind2=" "><subfield code="l">CBO01</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FWS_PDA_EBA</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2550062</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Askews and Holts Library Services</subfield><subfield code="b">ASKH</subfield><subfield code="n">AH37394504</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">YBP Library Services</subfield><subfield code="b">YANK</subfield><subfield code="n">301205028</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">EBSCOhost</subfield><subfield code="b">EBSC</subfield><subfield code="n">2550062</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest Ebook Central</subfield><subfield code="b">EBLB</subfield><subfield code="n">EBL6274040</subfield></datafield><datafield tag="994" ind1=" " ind2=" "><subfield code="a">92</subfield><subfield code="b">GEBAY</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBA</subfield></datafield></record></collection> |
| genre | Electronic book. |
| genre_facet | Electronic book. |
| id | ZDB-4-EBA-on1156421543 |
| illustrated | Illustrated |
| indexdate | 2024-10-25T15:50:45Z |
| institution | BVB |
| isbn | 9789027260857 9027260850 |
| language | English |
| lccn | 2020023479 |
| oclc_num | 1156421543 |
| open_access_boolean | |
| owner | MAIN |
| owner_facet | MAIN |
| physical | 1 online resource (vi, 326 pages) : illustrations (chiefly color). |
| psigel | ZDB-4-EBA |
| publishDate | 2020 |
| publishDateSearch | 2020 |
| publishDateSort | 2020 |
| publisher | John Benjamins Publishing Company, |
| record_format | marc |
| series | Pragmatics & beyond ; |
| series2 | Pragmatics & beyond new series (P&BNS) ; |
| spelling | Politeness in professional contexts / edited by Dawn Archer, Karen Grainger, Piotr Jagodziński. Amsterdam ; Philadelphia : John Benjamins Publishing Company, [2020] 1 online resource (vi, 326 pages) : illustrations (chiefly color). text txt rdacontent computer c rdamedia online resource cr rdacarrier Pragmatics & beyond new series (P&BNS) ; volume 311 Includes bibliographical references and index. "Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include 'polite' behaviours, 'impolite' behaviours and behaviours that arguably fall somewhere between - or outside - such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about - and in some cases operationalize (im)politeness and related behaviours for - these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike"-- Provided by publisher. Description based on online resource; title from digital title page (viewed on August 19, 2020). Intro -- Politeness in Professional Contexts -- Editorial page -- Title page -- Copyright page -- Table of contents -- Chapter 1. Introduction: Politeness in professional contexts -- 1. Introduction to Part I: Politeness in medical contexts -- 2. Introduction to Part II: Politeness in business and organisational contexts (including emails) -- 3. Introduction to Part III: Politeness in legal and security contexts -- 4. Notions of politeness, facework and relational work adopted in this edited collection -- 5. Context, politeness theorizing and professional practice/training -- 5.1 Context 5.2 Politeness theorizing -- 5.3 Professional practice/training -- References -- Part I. Politeness in medical contexts -- Chapter 2. Learning to manage rapport in GP trainee encounters: A discursive politeness approach -- 1. Introduction -- 2. Background -- 2.1 Politeness in healthcare settings -- 2.2 Power dynamics: Doctor-patient interaction -- 2.3 Face and rapport management -- 2.4 Simulated interactions -- 3. Methodology -- 4. Data analysis -- 5. Discussion -- 6. Conclusion -- References Chapter 3. Team interaction in healthcare settings: Leadership, rapport-building and clinical outcomes in ad hoc medical teams -- 1. Introduction -- 2. Background -- 2.1 Team interaction in healthcare settings -- 2.2 Training to lead and manage rapport -- 2.3 Research into politeness phenomena in medical interaction -- 3. Data and methods -- 4. Analytical framework -- 4.1 Delegating tasks -- 4.2 Active listenership -- 4.3 Rapport management -- 5. Analysis -- 5.1 Delegation of tasks -- 5.2 Active listenership -- 6. Conclusions -- References Chapter 4. Take care of yourself: Negotiating moral and professional face in stroke rehabilitation -- 1. Introduction -- 2. Face, politeness and morality in health care discourse -- 3. The institutional ethos of stroke rehabilitation -- 4. Data context and analytical approach -- 5. Data analysis -- 5.1 The doctor and the good patient -- 5.2 The good patient and the occupational therapist -- 5.3 The good patient in question -- 5.4 Doing hope work -- 5.5 Hope work threatened -- 6. Conclusion -- Key to transcription conventions -- References Chapter 5. Politeness and relational work in novel digital contexts of healthcare communication -- 1. Introduction -- 2. The Health App -- 3. Data and method -- 4. Data analysis -- 5. Discussion and conclusion -- References -- Part II. Politeness in business and organisational contexts (including emails) -- Chapter 6. Managing rapport in team conflicts: Dealing with "the elephant in the room" -- 1. Introduction -- 2. Conflict in the workplace -- 3. Conflict and rapport management -- 4. The case -- 5. The conflicts -- 6. "The elephant in the room": Relational work in a conflict Courtesy. http://id.loc.gov/authorities/subjects/sh85033563 Business etiquette. http://id.loc.gov/authorities/subjects/sh85018298 Politeness (Linguistics) http://id.loc.gov/authorities/subjects/sh2005002967 Interpersonal relations. http://id.loc.gov/authorities/subjects/sh85067484 Grammar, Comparative and general Honorific. http://id.loc.gov/authorities/subjects/sh85056294 Savoir-vivre Affaires. Formules de politesse. Grammar, Comparative and general Honorific fast Business etiquette fast Courtesy fast Interpersonal relations fast Politeness (Linguistics) fast Electronic book. Archer, Dawn, editor. Grainger, Karen, editor. http://id.loc.gov/authorities/names/no2007091325 Jagodzinski, Piotr, editor. http://id.loc.gov/authorities/names/n2020026542 has work: Politeness in professional contexts (Text) https://id.oclc.org/worldcat/entity/E39PCGWf48p8M944YGpbc3TF4y https://id.oclc.org/worldcat/ontology/hasWork Print version: Politeness in professional contexts Philadelphia, PA : John Benjamins Publishing Company, [2020] 9789027207425 (DLC) 2020023478 Pragmatics & beyond ; new ser., 311. http://id.loc.gov/authorities/names/n42019550 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2550062 Volltext CBO01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2550062 Volltext |
| spellingShingle | Politeness in professional contexts / Pragmatics & beyond ; Intro -- Politeness in Professional Contexts -- Editorial page -- Title page -- Copyright page -- Table of contents -- Chapter 1. Introduction: Politeness in professional contexts -- 1. Introduction to Part I: Politeness in medical contexts -- 2. Introduction to Part II: Politeness in business and organisational contexts (including emails) -- 3. Introduction to Part III: Politeness in legal and security contexts -- 4. Notions of politeness, facework and relational work adopted in this edited collection -- 5. Context, politeness theorizing and professional practice/training -- 5.1 Context 5.2 Politeness theorizing -- 5.3 Professional practice/training -- References -- Part I. Politeness in medical contexts -- Chapter 2. Learning to manage rapport in GP trainee encounters: A discursive politeness approach -- 1. Introduction -- 2. Background -- 2.1 Politeness in healthcare settings -- 2.2 Power dynamics: Doctor-patient interaction -- 2.3 Face and rapport management -- 2.4 Simulated interactions -- 3. Methodology -- 4. Data analysis -- 5. Discussion -- 6. Conclusion -- References Chapter 3. Team interaction in healthcare settings: Leadership, rapport-building and clinical outcomes in ad hoc medical teams -- 1. Introduction -- 2. Background -- 2.1 Team interaction in healthcare settings -- 2.2 Training to lead and manage rapport -- 2.3 Research into politeness phenomena in medical interaction -- 3. Data and methods -- 4. Analytical framework -- 4.1 Delegating tasks -- 4.2 Active listenership -- 4.3 Rapport management -- 5. Analysis -- 5.1 Delegation of tasks -- 5.2 Active listenership -- 6. Conclusions -- References Chapter 4. Take care of yourself: Negotiating moral and professional face in stroke rehabilitation -- 1. Introduction -- 2. Face, politeness and morality in health care discourse -- 3. The institutional ethos of stroke rehabilitation -- 4. Data context and analytical approach -- 5. Data analysis -- 5.1 The doctor and the good patient -- 5.2 The good patient and the occupational therapist -- 5.3 The good patient in question -- 5.4 Doing hope work -- 5.5 Hope work threatened -- 6. Conclusion -- Key to transcription conventions -- References Chapter 5. Politeness and relational work in novel digital contexts of healthcare communication -- 1. Introduction -- 2. The Health App -- 3. Data and method -- 4. Data analysis -- 5. Discussion and conclusion -- References -- Part II. Politeness in business and organisational contexts (including emails) -- Chapter 6. Managing rapport in team conflicts: Dealing with "the elephant in the room" -- 1. Introduction -- 2. Conflict in the workplace -- 3. Conflict and rapport management -- 4. The case -- 5. The conflicts -- 6. "The elephant in the room": Relational work in a conflict Courtesy. http://id.loc.gov/authorities/subjects/sh85033563 Business etiquette. http://id.loc.gov/authorities/subjects/sh85018298 Politeness (Linguistics) http://id.loc.gov/authorities/subjects/sh2005002967 Interpersonal relations. http://id.loc.gov/authorities/subjects/sh85067484 Grammar, Comparative and general Honorific. http://id.loc.gov/authorities/subjects/sh85056294 Savoir-vivre Affaires. Formules de politesse. Grammar, Comparative and general Honorific fast Business etiquette fast Courtesy fast Interpersonal relations fast Politeness (Linguistics) fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85033563 http://id.loc.gov/authorities/subjects/sh85018298 http://id.loc.gov/authorities/subjects/sh2005002967 http://id.loc.gov/authorities/subjects/sh85067484 http://id.loc.gov/authorities/subjects/sh85056294 |
| title | Politeness in professional contexts / |
| title_auth | Politeness in professional contexts / |
| title_exact_search | Politeness in professional contexts / |
| title_full | Politeness in professional contexts / edited by Dawn Archer, Karen Grainger, Piotr Jagodziński. |
| title_fullStr | Politeness in professional contexts / edited by Dawn Archer, Karen Grainger, Piotr Jagodziński. |
| title_full_unstemmed | Politeness in professional contexts / edited by Dawn Archer, Karen Grainger, Piotr Jagodziński. |
| title_short | Politeness in professional contexts / |
| title_sort | politeness in professional contexts |
| topic | Courtesy. http://id.loc.gov/authorities/subjects/sh85033563 Business etiquette. http://id.loc.gov/authorities/subjects/sh85018298 Politeness (Linguistics) http://id.loc.gov/authorities/subjects/sh2005002967 Interpersonal relations. http://id.loc.gov/authorities/subjects/sh85067484 Grammar, Comparative and general Honorific. http://id.loc.gov/authorities/subjects/sh85056294 Savoir-vivre Affaires. Formules de politesse. Grammar, Comparative and general Honorific fast Business etiquette fast Courtesy fast Interpersonal relations fast Politeness (Linguistics) fast |
| topic_facet | Courtesy. Business etiquette. Politeness (Linguistics) Interpersonal relations. Grammar, Comparative and general Honorific. Savoir-vivre Affaires. Formules de politesse. Grammar, Comparative and general Honorific Business etiquette Courtesy Interpersonal relations Electronic book. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2550062 |
| work_keys_str_mv | AT archerdawn politenessinprofessionalcontexts AT graingerkaren politenessinprofessionalcontexts AT jagodzinskipiotr politenessinprofessionalcontexts |