Cultivating civility :: practical ways to improve a dysfunctional library /
"Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dy...
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Chicago :
ALA Editions,
2020.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints--individual, team, leader, and organization--focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library's success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone"-- |
| Beschreibung: | 1 online resource (xiii, 216 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9780838947241 0838947247 9780838947234 0838947239 9780838947258 0838947255 |
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| 245 | 1 | 0 | |a Cultivating civility : |b practical ways to improve a dysfunctional library / |c Jo Henry, Joe Eshleman, and Richard Moniz. |
| 264 | 1 | |a Chicago : |b ALA Editions, |c 2020. | |
| 264 | 4 | |c ©2020 | |
| 300 | |a 1 online resource (xiii, 216 pages) : |b illustrations | ||
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| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Understanding yourself first -- Skills development -- Productive communication -- Navigate conflict -- Wellness and self-care -- Team formation -- Promote communication flow -- Utilize all communication methods -- Self-awareness: a leader's perspective -- Skills development -- Communication and the work environment -- Conflict management -- Facilitate collaboration -- Manage resistance to change -- Assemble and hire the right library staff -- Provided organization structure -- Develop a trusting work environment -- Organizational training. | |
| 520 | |a "Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints--individual, team, leader, and organization--focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library's success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone"-- |c Provided by publisher | ||
| 588 | 0 | |a Print version record. | |
| 650 | 0 | |a Library personnel management. |0 http://id.loc.gov/authorities/subjects/sh85076711 | |
| 650 | 0 | |a Communication in library administration. |0 http://id.loc.gov/authorities/subjects/sh85029073 | |
| 650 | 0 | |a Library employees |x Psychology. | |
| 650 | 0 | |a Team librarianship. |0 http://id.loc.gov/authorities/subjects/sh90006221 | |
| 650 | 0 | |a Conflict management. |0 http://id.loc.gov/authorities/subjects/sh85030958 | |
| 650 | 0 | |a Organizational behavior. |0 http://id.loc.gov/authorities/subjects/sh85095524 | |
| 650 | 6 | |a Bibliothèques |x Personnel |x Direction. | |
| 650 | 6 | |a Communication dans l'administration des bibliothèques. | |
| 650 | 6 | |a Bibliothèques |x Personnel |x Psychologie. | |
| 650 | 6 | |a Bibliothéconomie |x Travail en équipe. | |
| 650 | 6 | |a Gestion des conflits. | |
| 650 | 6 | |a Comportement organisationnel. | |
| 650 | 7 | |a Communication in library administration |2 fast | |
| 650 | 7 | |a Conflict management |2 fast | |
| 650 | 7 | |a Library employees |x Psychology |2 fast | |
| 650 | 7 | |a Library personnel management |2 fast | |
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| 700 | 1 | |a Eshleman, Joe, |e author. |0 http://id.loc.gov/authorities/names/n2014004487 | |
| 700 | 1 | |a Moniz, Richard, |e author. |0 http://id.loc.gov/authorities/names/no2011171317 | |
| 758 | |i has work: |a Cultivating civility (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFKyGHDrGfHGj7kPVKfkQq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
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| author | Henry, Jo Eshleman, Joe Moniz, Richard |
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| contents | Understanding yourself first -- Skills development -- Productive communication -- Navigate conflict -- Wellness and self-care -- Team formation -- Promote communication flow -- Utilize all communication methods -- Self-awareness: a leader's perspective -- Skills development -- Communication and the work environment -- Conflict management -- Facilitate collaboration -- Manage resistance to change -- Assemble and hire the right library staff -- Provided organization structure -- Develop a trusting work environment -- Organizational training. |
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| discipline | Allgemeines |
| format | Electronic eBook |
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| indexdate | 2024-11-27T13:29:53Z |
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| language | English |
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| publisher | ALA Editions, |
| record_format | marc |
| spelling | Henry, Jo, author. http://id.loc.gov/authorities/names/n2014004484 Cultivating civility : practical ways to improve a dysfunctional library / Jo Henry, Joe Eshleman, and Richard Moniz. Chicago : ALA Editions, 2020. ©2020 1 online resource (xiii, 216 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Understanding yourself first -- Skills development -- Productive communication -- Navigate conflict -- Wellness and self-care -- Team formation -- Promote communication flow -- Utilize all communication methods -- Self-awareness: a leader's perspective -- Skills development -- Communication and the work environment -- Conflict management -- Facilitate collaboration -- Manage resistance to change -- Assemble and hire the right library staff -- Provided organization structure -- Develop a trusting work environment -- Organizational training. "Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints--individual, team, leader, and organization--focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library's success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone"-- Provided by publisher Print version record. Library personnel management. http://id.loc.gov/authorities/subjects/sh85076711 Communication in library administration. http://id.loc.gov/authorities/subjects/sh85029073 Library employees Psychology. Team librarianship. http://id.loc.gov/authorities/subjects/sh90006221 Conflict management. http://id.loc.gov/authorities/subjects/sh85030958 Organizational behavior. http://id.loc.gov/authorities/subjects/sh85095524 Bibliothèques Personnel Direction. Communication dans l'administration des bibliothèques. Bibliothèques Personnel Psychologie. Bibliothéconomie Travail en équipe. Gestion des conflits. Comportement organisationnel. Communication in library administration fast Conflict management fast Library employees Psychology fast Library personnel management fast Organizational behavior fast Team librarianship fast Eshleman, Joe, author. http://id.loc.gov/authorities/names/n2014004487 Moniz, Richard, author. http://id.loc.gov/authorities/names/no2011171317 has work: Cultivating civility (Text) https://id.oclc.org/worldcat/entity/E39PCFKyGHDrGfHGj7kPVKfkQq https://id.oclc.org/worldcat/ontology/hasWork Print version: Henry, Jo. Cultivating civility. Chicago : ALA Editions, 2020 0838947166 (DLC) 2019954457 (OCoLC)1137322179 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2484543 Volltext |
| spellingShingle | Henry, Jo Eshleman, Joe Moniz, Richard Cultivating civility : practical ways to improve a dysfunctional library / Understanding yourself first -- Skills development -- Productive communication -- Navigate conflict -- Wellness and self-care -- Team formation -- Promote communication flow -- Utilize all communication methods -- Self-awareness: a leader's perspective -- Skills development -- Communication and the work environment -- Conflict management -- Facilitate collaboration -- Manage resistance to change -- Assemble and hire the right library staff -- Provided organization structure -- Develop a trusting work environment -- Organizational training. Library personnel management. http://id.loc.gov/authorities/subjects/sh85076711 Communication in library administration. http://id.loc.gov/authorities/subjects/sh85029073 Library employees Psychology. Team librarianship. http://id.loc.gov/authorities/subjects/sh90006221 Conflict management. http://id.loc.gov/authorities/subjects/sh85030958 Organizational behavior. http://id.loc.gov/authorities/subjects/sh85095524 Bibliothèques Personnel Direction. Communication dans l'administration des bibliothèques. Bibliothèques Personnel Psychologie. Bibliothéconomie Travail en équipe. Gestion des conflits. Comportement organisationnel. Communication in library administration fast Conflict management fast Library employees Psychology fast Library personnel management fast Organizational behavior fast Team librarianship fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85076711 http://id.loc.gov/authorities/subjects/sh85029073 http://id.loc.gov/authorities/subjects/sh90006221 http://id.loc.gov/authorities/subjects/sh85030958 http://id.loc.gov/authorities/subjects/sh85095524 |
| title | Cultivating civility : practical ways to improve a dysfunctional library / |
| title_auth | Cultivating civility : practical ways to improve a dysfunctional library / |
| title_exact_search | Cultivating civility : practical ways to improve a dysfunctional library / |
| title_full | Cultivating civility : practical ways to improve a dysfunctional library / Jo Henry, Joe Eshleman, and Richard Moniz. |
| title_fullStr | Cultivating civility : practical ways to improve a dysfunctional library / Jo Henry, Joe Eshleman, and Richard Moniz. |
| title_full_unstemmed | Cultivating civility : practical ways to improve a dysfunctional library / Jo Henry, Joe Eshleman, and Richard Moniz. |
| title_short | Cultivating civility : |
| title_sort | cultivating civility practical ways to improve a dysfunctional library |
| title_sub | practical ways to improve a dysfunctional library / |
| topic | Library personnel management. http://id.loc.gov/authorities/subjects/sh85076711 Communication in library administration. http://id.loc.gov/authorities/subjects/sh85029073 Library employees Psychology. Team librarianship. http://id.loc.gov/authorities/subjects/sh90006221 Conflict management. http://id.loc.gov/authorities/subjects/sh85030958 Organizational behavior. http://id.loc.gov/authorities/subjects/sh85095524 Bibliothèques Personnel Direction. Communication dans l'administration des bibliothèques. Bibliothèques Personnel Psychologie. Bibliothéconomie Travail en équipe. Gestion des conflits. Comportement organisationnel. Communication in library administration fast Conflict management fast Library employees Psychology fast Library personnel management fast Organizational behavior fast Team librarianship fast |
| topic_facet | Library personnel management. Communication in library administration. Library employees Psychology. Team librarianship. Conflict management. Organizational behavior. Bibliothèques Personnel Direction. Communication dans l'administration des bibliothèques. Bibliothèques Personnel Psychologie. Bibliothéconomie Travail en équipe. Gestion des conflits. Comportement organisationnel. Communication in library administration Conflict management Library employees Psychology Library personnel management Organizational behavior Team librarianship |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2484543 |
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