Reference and information services :: an introduction /
Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available s...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Chicago :
ALA Neal-Schuman, an imprint of the American Library Association,
2018.
|
| Ausgabe: | Fourth edition. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, and other key aspects of reference librarianship;selecting and evaluating reference materials, with strategies for keeping up to date; assessing and improving reference services; guidance on conducting reference interviews with a range of different library users, including children and young adults; a new discussion of reference as programming; important special reference topics such as Google search, 24/7 reference, and virtual reference; and delivering reference services across multiple platforms. As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries. |
| Beschreibung: | 1 online resource (xv, 484 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and indexes. |
| ISBN: | 9780838917060 0838917062 9780838917077 0838917070 9780838917084 0838917089 9780745681672 0745681670 |
Internformat
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| 100 | 1 | |a Cassell, Kay Ann, |e author. | |
| 245 | 1 | 0 | |a Reference and information services : |b an introduction / |c Kay Ann Cassell, Uma Hiremath. |
| 250 | |a Fourth edition. | ||
| 264 | 1 | |a Chicago : |b ALA Neal-Schuman, an imprint of the American Library Association, |c 2018. | |
| 264 | 4 | |c ©2018 | |
| 300 | |a 1 online resource (xv, 484 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and indexes. | ||
| 505 | 0 | |a Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries, concordances, and manuals -- Answering questions about events and issues, past and present : databases (and indexes) -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about government and related issues : government information sources -- When and how to use the internet as a reference tool -- Readers' advisory services / Cindy Orr -- Reference services for children and young adults / Sujin Huggins -- Information literacy in the reference department -- Ethics in reference / Diana Floegel -- Selecting and evaluating reference materials -- Reference as programming -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service. | |
| 520 | |a Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, and other key aspects of reference librarianship;selecting and evaluating reference materials, with strategies for keeping up to date; assessing and improving reference services; guidance on conducting reference interviews with a range of different library users, including children and young adults; a new discussion of reference as programming; important special reference topics such as Google search, 24/7 reference, and virtual reference; and delivering reference services across multiple platforms. As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries. | ||
| 588 | 0 | |a Online resource; title from PDF title page (EBSCO, viewed August 6, 2018). | |
| 650 | 0 | |a Reference services (Libraries) |0 http://id.loc.gov/authorities/subjects/sh85112201 | |
| 650 | 0 | |a Electronic reference services (Libraries) |0 http://id.loc.gov/authorities/subjects/sh99004600 | |
| 650 | 0 | |a Reference books |v Bibliography. |0 http://id.loc.gov/authorities/subjects/sh85112187 | |
| 650 | 0 | |a Electronic reference sources |v Directories. | |
| 650 | 6 | |a Bibliothèques |x Services de référence. | |
| 650 | 6 | |a Bibliothèques |x Services de référence électroniques. | |
| 650 | 6 | |a Ouvrages de référence électroniques |v Répertoires. | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Library & Information Science |x General. |2 bisacsh | |
| 650 | 7 | |a Electronic reference services (Libraries) |2 fast | |
| 650 | 7 | |a Electronic reference sources |2 fast | |
| 650 | 7 | |a Reference books |2 fast | |
| 650 | 7 | |a Reference services (Libraries) |2 fast | |
| 655 | 2 | |a Directory |0 https://id.nlm.nih.gov/mesh/D016435 | |
| 655 | 7 | |a directories. |2 aat | |
| 655 | 7 | |a Bibliographies |2 fast | |
| 655 | 7 | |a Directories |2 fast | |
| 655 | 7 | |a Directories. |2 lcgft |0 http://id.loc.gov/authorities/genreForms/gf2014026087 | |
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| 700 | 1 | |a Hiremath, Uma, |e author. | |
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| 938 | |a EBSCOhost |b EBSC |n 1863462 | ||
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| 994 | |a 92 |b GEBAY | ||
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Datensatz im Suchindex
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| _version_ | 1816882467515138049 |
| adam_text | |
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| author | Cassell, Kay Ann Hiremath, Uma |
| author_facet | Cassell, Kay Ann Hiremath, Uma |
| author_role | aut aut |
| author_sort | Cassell, Kay Ann |
| author_variant | k a c ka kac u h uh |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | Z - Library Science |
| callnumber-label | Z711 |
| callnumber-raw | Z711 .C355 2018eb |
| callnumber-search | Z711 .C355 2018eb |
| callnumber-sort | Z 3711 C355 42018EB |
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| contents | Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries, concordances, and manuals -- Answering questions about events and issues, past and present : databases (and indexes) -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about government and related issues : government information sources -- When and how to use the internet as a reference tool -- Readers' advisory services / Cindy Orr -- Reference services for children and young adults / Sujin Huggins -- Information literacy in the reference department -- Ethics in reference / Diana Floegel -- Selecting and evaluating reference materials -- Reference as programming -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service. |
| ctrlnum | (OCoLC)1047729241 |
| dewey-full | 025.5/2 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 025 - Operations of libraries and archives |
| dewey-raw | 025.5/2 |
| dewey-search | 025.5/2 |
| dewey-sort | 225.5 12 |
| dewey-tens | 020 - Library and information sciences |
| discipline | Allgemeines |
| edition | Fourth edition. |
| format | Electronic eBook |
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| genre_facet | Directory directories. Bibliographies Directories Directories. Répertoires. |
| id | ZDB-4-EBA-on1047729241 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:29:05Z |
| institution | BVB |
| isbn | 9780838917060 0838917062 9780838917077 0838917070 9780838917084 0838917089 9780745681672 0745681670 |
| language | English |
| oclc_num | 1047729241 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (xv, 484 pages) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2018 |
| publishDateSearch | 2018 |
| publishDateSort | 2018 |
| publisher | ALA Neal-Schuman, an imprint of the American Library Association, |
| record_format | marc |
| spelling | Cassell, Kay Ann, author. Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath. Fourth edition. Chicago : ALA Neal-Schuman, an imprint of the American Library Association, 2018. ©2018 1 online resource (xv, 484 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and indexes. Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries, concordances, and manuals -- Answering questions about events and issues, past and present : databases (and indexes) -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about government and related issues : government information sources -- When and how to use the internet as a reference tool -- Readers' advisory services / Cindy Orr -- Reference services for children and young adults / Sujin Huggins -- Information literacy in the reference department -- Ethics in reference / Diana Floegel -- Selecting and evaluating reference materials -- Reference as programming -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service. Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, and other key aspects of reference librarianship;selecting and evaluating reference materials, with strategies for keeping up to date; assessing and improving reference services; guidance on conducting reference interviews with a range of different library users, including children and young adults; a new discussion of reference as programming; important special reference topics such as Google search, 24/7 reference, and virtual reference; and delivering reference services across multiple platforms. As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries. Online resource; title from PDF title page (EBSCO, viewed August 6, 2018). Reference services (Libraries) http://id.loc.gov/authorities/subjects/sh85112201 Electronic reference services (Libraries) http://id.loc.gov/authorities/subjects/sh99004600 Reference books Bibliography. http://id.loc.gov/authorities/subjects/sh85112187 Electronic reference sources Directories. Bibliothèques Services de référence. Bibliothèques Services de référence électroniques. Ouvrages de référence électroniques Répertoires. LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Electronic reference services (Libraries) fast Electronic reference sources fast Reference books fast Reference services (Libraries) fast Directory https://id.nlm.nih.gov/mesh/D016435 directories. aat Bibliographies fast Directories fast Directories. lcgft http://id.loc.gov/authorities/genreForms/gf2014026087 Répertoires. rvmgf Hiremath, Uma, author. Print version: Cassell, Kay Ann. Reference and information services. Fourth edition. Chicago : ALA Neal-Schuman, 2018 9780838915684 (DLC) 2017056092 (OCoLC)1037884864 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1863462 Volltext |
| spellingShingle | Cassell, Kay Ann Hiremath, Uma Reference and information services : an introduction / Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries, concordances, and manuals -- Answering questions about events and issues, past and present : databases (and indexes) -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about government and related issues : government information sources -- When and how to use the internet as a reference tool -- Readers' advisory services / Cindy Orr -- Reference services for children and young adults / Sujin Huggins -- Information literacy in the reference department -- Ethics in reference / Diana Floegel -- Selecting and evaluating reference materials -- Reference as programming -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service. Reference services (Libraries) http://id.loc.gov/authorities/subjects/sh85112201 Electronic reference services (Libraries) http://id.loc.gov/authorities/subjects/sh99004600 Reference books Bibliography. http://id.loc.gov/authorities/subjects/sh85112187 Electronic reference sources Directories. Bibliothèques Services de référence. Bibliothèques Services de référence électroniques. Ouvrages de référence électroniques Répertoires. LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Electronic reference services (Libraries) fast Electronic reference sources fast Reference books fast Reference services (Libraries) fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85112201 http://id.loc.gov/authorities/subjects/sh99004600 http://id.loc.gov/authorities/subjects/sh85112187 https://id.nlm.nih.gov/mesh/D016435 http://id.loc.gov/authorities/genreForms/gf2014026087 |
| title | Reference and information services : an introduction / |
| title_auth | Reference and information services : an introduction / |
| title_exact_search | Reference and information services : an introduction / |
| title_full | Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath. |
| title_fullStr | Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath. |
| title_full_unstemmed | Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath. |
| title_short | Reference and information services : |
| title_sort | reference and information services an introduction |
| title_sub | an introduction / |
| topic | Reference services (Libraries) http://id.loc.gov/authorities/subjects/sh85112201 Electronic reference services (Libraries) http://id.loc.gov/authorities/subjects/sh99004600 Reference books Bibliography. http://id.loc.gov/authorities/subjects/sh85112187 Electronic reference sources Directories. Bibliothèques Services de référence. Bibliothèques Services de référence électroniques. Ouvrages de référence électroniques Répertoires. LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Electronic reference services (Libraries) fast Electronic reference sources fast Reference books fast Reference services (Libraries) fast |
| topic_facet | Reference services (Libraries) Electronic reference services (Libraries) Reference books Bibliography. Electronic reference sources Directories. Bibliothèques Services de référence. Bibliothèques Services de référence électroniques. Ouvrages de référence électroniques Répertoires. LANGUAGE ARTS & DISCIPLINES Library & Information Science General. Electronic reference sources Reference books Directory directories. Bibliographies Directories Directories. Répertoires. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1863462 |
| work_keys_str_mv | AT cassellkayann referenceandinformationservicesanintroduction AT hiremathuma referenceandinformationservicesanintroduction |