Collaborative Business Design.:
His adapted version of Collaborative Business Design for the Fundamentals Series explores the characteristics of IT-driven business services, their requirements and how to gather the right requirements to improve the service lifecycle throughout design, development and maintenance until decommission...
Gespeichert in:
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| Weitere Verfasser: | |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Ely :
IT Governance Publishing,
2018.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | His adapted version of Collaborative Business Design for the Fundamentals Series explores the characteristics of IT-driven business services, their requirements and how to gather the right requirements to improve the service lifecycle throughout design, development and maintenance until decommissioning. |
| Beschreibung: | 1 online resource (108 pages) |
| ISBN: | 9781849289771 1849289778 |
Internformat
MARC
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| 100 | 1 | |a Johnson, Brian. | |
| 245 | 1 | 0 | |a Collaborative Business Design. |
| 260 | |a Ely : |b IT Governance Publishing, |c 2018. | ||
| 300 | |a 1 online resource (108 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Cover; Title; Copyright; Foreword; Contents; 1. IT-driven business services; 1.1 Business need and value; 1.2 Capturing the characteristics of IT-driven services in a service design statement; 1.3 From business vision to operation: methods to use; 1.4 Who should read this guide to fundamentals?; 2. Understanding IT-driven service requirements; 2.1 What is a business service?; 2.2 Service lifecycle; 2.3 Requirements origin and perspective; 2.4 Business service design; 2.4.1 Need and senior responsible owner; 2.4.2 Business service coordination: I think therefore I am. | |
| 505 | 8 | |a 2.4.3 Outcome and output must dictate behaviour2.4.4 Service constellation; 2.4.5 Service design statement; 2.5 The Business Service Design session; 3. Stakeholder dynamics in the service constellation; 3.1 Delivering what is needed: Business service design; 3.2 A stakeholder view of the enterprise; 3.2.1 Stakeholders from the business services coordination perspective; 3.2.2 Users; 3.2.3 Providers; 3.2.4 Customers; 3.2.5 Board of directors/general management; 3.2.6 Business service coordination (BSC); 3.3 The domains; 3.3.1 Domain: Operations; 3.3.2 Domain: Quality; 3.3.3 Domain: Governance. | |
| 505 | 8 | |a 3.3.4 Domain: Orchestration4. Capabilities and resources within the constellation; 4.1 Transactions, communications, resources and agreements; 4.1.1 Transactions offer something or request something; 4.1.2 Transactions have different characteristics; 4.1.3 Transactions that are desirable or mandatory; 4.1.4 Transactions set a condition or a delivery; 4.2 Customer journey; 4.3 Transactions derive from actions and resources; 4.4 Risk management and compliance; 4.5 Instruments for agreement; 4.5.1 Policy; 4.5.2 Service catalogue/ product delivery catalogue (PDC). | |
| 505 | 8 | |a 4.5.3 Service level agreements (internal)4.5.4 Contracts; 5. Service design statement; 5.1 Business service design deliverable; 5.2 Putting the pieces together; 5.3 Balancing in a favourable design; 5.4 Using the SDS; 5.5 One final thing: managing the BSC; Afterword; ITG Resources. | |
| 520 | |a His adapted version of Collaborative Business Design for the Fundamentals Series explores the characteristics of IT-driven business services, their requirements and how to gather the right requirements to improve the service lifecycle throughout design, development and maintenance until decommissioning. | ||
| 650 | 0 | |a Information technology |x Management. |0 http://id.loc.gov/authorities/subjects/sh2008006980 | |
| 650 | 6 | |a Technologie de l'information |x Gestion. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Information technology |x Management |2 fast | |
| 700 | 1 | |a Rouw, Léon-Paul de. | |
| 758 | |i has work: |a Collaborative Business Design: Improving and innovating the design of IT-driven business services (Text) |1 https://id.oclc.org/worldcat/entity/E39PCXj6XKvCWT44hkpMr6pDxC |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Johnson, Brian. |t Collaborative Business Design: The Fundamentals. |d Ely : IT Governance Publishing, ©2018 |z 9781849289764 |
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Datensatz im Suchindex
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| adam_text | |
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| author | Johnson, Brian |
| author2 | Rouw, Léon-Paul de |
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| author_facet | Johnson, Brian Rouw, Léon-Paul de |
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| callnumber-search | HD30.2 .J646 2018eb |
| callnumber-sort | HD 230.2 J646 42018EB |
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| contents | Cover; Title; Copyright; Foreword; Contents; 1. IT-driven business services; 1.1 Business need and value; 1.2 Capturing the characteristics of IT-driven services in a service design statement; 1.3 From business vision to operation: methods to use; 1.4 Who should read this guide to fundamentals?; 2. Understanding IT-driven service requirements; 2.1 What is a business service?; 2.2 Service lifecycle; 2.3 Requirements origin and perspective; 2.4 Business service design; 2.4.1 Need and senior responsible owner; 2.4.2 Business service coordination: I think therefore I am. 2.4.3 Outcome and output must dictate behaviour2.4.4 Service constellation; 2.4.5 Service design statement; 2.5 The Business Service Design session; 3. Stakeholder dynamics in the service constellation; 3.1 Delivering what is needed: Business service design; 3.2 A stakeholder view of the enterprise; 3.2.1 Stakeholders from the business services coordination perspective; 3.2.2 Users; 3.2.3 Providers; 3.2.4 Customers; 3.2.5 Board of directors/general management; 3.2.6 Business service coordination (BSC); 3.3 The domains; 3.3.1 Domain: Operations; 3.3.2 Domain: Quality; 3.3.3 Domain: Governance. 3.3.4 Domain: Orchestration4. Capabilities and resources within the constellation; 4.1 Transactions, communications, resources and agreements; 4.1.1 Transactions offer something or request something; 4.1.2 Transactions have different characteristics; 4.1.3 Transactions that are desirable or mandatory; 4.1.4 Transactions set a condition or a delivery; 4.2 Customer journey; 4.3 Transactions derive from actions and resources; 4.4 Risk management and compliance; 4.5 Instruments for agreement; 4.5.1 Policy; 4.5.2 Service catalogue/ product delivery catalogue (PDC). 4.5.3 Service level agreements (internal)4.5.4 Contracts; 5. Service design statement; 5.1 Business service design deliverable; 5.2 Putting the pieces together; 5.3 Balancing in a favourable design; 5.4 Using the SDS; 5.5 One final thing: managing the BSC; Afterword; ITG Resources. |
| ctrlnum | (OCoLC)1029501146 |
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| dewey-ones | 658 - General management |
| dewey-raw | 658.4038 |
| dewey-search | 658.4038 |
| dewey-sort | 3658.4038 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | ZDB-4-EBA-on1029501146 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-27T13:28:16Z |
| institution | BVB |
| isbn | 9781849289771 1849289778 |
| language | English |
| oclc_num | 1029501146 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (108 pages) |
| psigel | ZDB-4-EBA |
| publishDate | 2018 |
| publishDateSearch | 2018 |
| publishDateSort | 2018 |
| publisher | IT Governance Publishing, |
| record_format | marc |
| spelling | Johnson, Brian. Collaborative Business Design. Ely : IT Governance Publishing, 2018. 1 online resource (108 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Print version record. Cover; Title; Copyright; Foreword; Contents; 1. IT-driven business services; 1.1 Business need and value; 1.2 Capturing the characteristics of IT-driven services in a service design statement; 1.3 From business vision to operation: methods to use; 1.4 Who should read this guide to fundamentals?; 2. Understanding IT-driven service requirements; 2.1 What is a business service?; 2.2 Service lifecycle; 2.3 Requirements origin and perspective; 2.4 Business service design; 2.4.1 Need and senior responsible owner; 2.4.2 Business service coordination: I think therefore I am. 2.4.3 Outcome and output must dictate behaviour2.4.4 Service constellation; 2.4.5 Service design statement; 2.5 The Business Service Design session; 3. Stakeholder dynamics in the service constellation; 3.1 Delivering what is needed: Business service design; 3.2 A stakeholder view of the enterprise; 3.2.1 Stakeholders from the business services coordination perspective; 3.2.2 Users; 3.2.3 Providers; 3.2.4 Customers; 3.2.5 Board of directors/general management; 3.2.6 Business service coordination (BSC); 3.3 The domains; 3.3.1 Domain: Operations; 3.3.2 Domain: Quality; 3.3.3 Domain: Governance. 3.3.4 Domain: Orchestration4. Capabilities and resources within the constellation; 4.1 Transactions, communications, resources and agreements; 4.1.1 Transactions offer something or request something; 4.1.2 Transactions have different characteristics; 4.1.3 Transactions that are desirable or mandatory; 4.1.4 Transactions set a condition or a delivery; 4.2 Customer journey; 4.3 Transactions derive from actions and resources; 4.4 Risk management and compliance; 4.5 Instruments for agreement; 4.5.1 Policy; 4.5.2 Service catalogue/ product delivery catalogue (PDC). 4.5.3 Service level agreements (internal)4.5.4 Contracts; 5. Service design statement; 5.1 Business service design deliverable; 5.2 Putting the pieces together; 5.3 Balancing in a favourable design; 5.4 Using the SDS; 5.5 One final thing: managing the BSC; Afterword; ITG Resources. His adapted version of Collaborative Business Design for the Fundamentals Series explores the characteristics of IT-driven business services, their requirements and how to gather the right requirements to improve the service lifecycle throughout design, development and maintenance until decommissioning. Information technology Management. http://id.loc.gov/authorities/subjects/sh2008006980 Technologie de l'information Gestion. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Information technology Management fast Rouw, Léon-Paul de. has work: Collaborative Business Design: Improving and innovating the design of IT-driven business services (Text) https://id.oclc.org/worldcat/entity/E39PCXj6XKvCWT44hkpMr6pDxC https://id.oclc.org/worldcat/ontology/hasWork Print version: Johnson, Brian. Collaborative Business Design: The Fundamentals. Ely : IT Governance Publishing, ©2018 9781849289764 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1734363 Volltext |
| spellingShingle | Johnson, Brian Collaborative Business Design. Cover; Title; Copyright; Foreword; Contents; 1. IT-driven business services; 1.1 Business need and value; 1.2 Capturing the characteristics of IT-driven services in a service design statement; 1.3 From business vision to operation: methods to use; 1.4 Who should read this guide to fundamentals?; 2. Understanding IT-driven service requirements; 2.1 What is a business service?; 2.2 Service lifecycle; 2.3 Requirements origin and perspective; 2.4 Business service design; 2.4.1 Need and senior responsible owner; 2.4.2 Business service coordination: I think therefore I am. 2.4.3 Outcome and output must dictate behaviour2.4.4 Service constellation; 2.4.5 Service design statement; 2.5 The Business Service Design session; 3. Stakeholder dynamics in the service constellation; 3.1 Delivering what is needed: Business service design; 3.2 A stakeholder view of the enterprise; 3.2.1 Stakeholders from the business services coordination perspective; 3.2.2 Users; 3.2.3 Providers; 3.2.4 Customers; 3.2.5 Board of directors/general management; 3.2.6 Business service coordination (BSC); 3.3 The domains; 3.3.1 Domain: Operations; 3.3.2 Domain: Quality; 3.3.3 Domain: Governance. 3.3.4 Domain: Orchestration4. Capabilities and resources within the constellation; 4.1 Transactions, communications, resources and agreements; 4.1.1 Transactions offer something or request something; 4.1.2 Transactions have different characteristics; 4.1.3 Transactions that are desirable or mandatory; 4.1.4 Transactions set a condition or a delivery; 4.2 Customer journey; 4.3 Transactions derive from actions and resources; 4.4 Risk management and compliance; 4.5 Instruments for agreement; 4.5.1 Policy; 4.5.2 Service catalogue/ product delivery catalogue (PDC). 4.5.3 Service level agreements (internal)4.5.4 Contracts; 5. Service design statement; 5.1 Business service design deliverable; 5.2 Putting the pieces together; 5.3 Balancing in a favourable design; 5.4 Using the SDS; 5.5 One final thing: managing the BSC; Afterword; ITG Resources. Information technology Management. http://id.loc.gov/authorities/subjects/sh2008006980 Technologie de l'information Gestion. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Information technology Management fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh2008006980 |
| title | Collaborative Business Design. |
| title_auth | Collaborative Business Design. |
| title_exact_search | Collaborative Business Design. |
| title_full | Collaborative Business Design. |
| title_fullStr | Collaborative Business Design. |
| title_full_unstemmed | Collaborative Business Design. |
| title_short | Collaborative Business Design. |
| title_sort | collaborative business design |
| topic | Information technology Management. http://id.loc.gov/authorities/subjects/sh2008006980 Technologie de l'information Gestion. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Information technology Management fast |
| topic_facet | Information technology Management. Technologie de l'information Gestion. BUSINESS & ECONOMICS Industrial Management. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Management Science. BUSINESS & ECONOMICS Organizational Behavior. Information technology Management |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1734363 |
| work_keys_str_mv | AT johnsonbrian collaborativebusinessdesign AT rouwleonpaulde collaborativebusinessdesign |