User experience mapping :: get closer to your users and create better products for them /
Understand your users, gain strategic insights, and make your product development more efficient with user experience mappingAbout This Book* Detailed guidance on the major types of User Experience Maps.* Learn to gain strategic insights and improve communication with stakeholders .* Get an idea on...
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Birmingham, UK :
Packt Publishing,
2017.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Understand your users, gain strategic insights, and make your product development more efficient with user experience mappingAbout This Book* Detailed guidance on the major types of User Experience Maps.* Learn to gain strategic insights and improve communication with stakeholders .* Get an idea on creating wireflows, mental model maps, ecosystem maps and solution mapsWho This Book Is ForThis book is for Product Manager, Service Managers and Designers who are keen on learning the user experience mapping techniques.What You Will Learn* Create and understand all common user experience map types.* Use lab or remote user research to create maps and understand users better.* Design behavioral change and represent it visually.* Create 4D user experience maps, the "ultimate UX deliverable".* Capture many levels of interaction in a holistic view.* Use experience mapping in an agile team, and learn how maps help in communicating within the team and with stakeholders.* Become more user focused and help your organisation become user-centric.In DetailDo you want to create better products and innovative solutions? User Experience Maps will help you understand users, gain strategic insights and improve communication with stakeholders. Maps can also champion user-centricity within the organisation.Two advanced mapping techniques will be revealed for the first time in print, the behavioural change map and the 4D UX map. You will also explore user story maps, task models and journey maps. You will create wireflows, mental model maps, ecosystem maps and solution maps. In this book, the author will show you how to use insights from real users to create and improve your maps and your product.The book describes each major User Experience map type in detail. Starting with simple techniques based on sticky notes moving to more complex map types.In each chapter, you will solve a real-world problem with a map. The book contains detailed, beginner level tutorials on creating maps using different software products, including Adobe Illustrator, Balsamiq Mockups, Axure RP or Microsoft Word. Even if you don"t have access to any of those, each map type can also be drawn with pen and paper.Beyond creating maps, the book will also showcase communication techniques and workshop ideas. Although the book is not intended to be a comprehensive guide to modern user experience or product management, its novel ideas can help you create better solutions. You will also learn about the Kaizen-UX management framework, developed by the author, now used by many agencies and in-house UX teams in Europe and beyond.Buying this map will give you hundreds of hours worth of user experience knowledge, from one of the world"s leading UX consultants. It will change your users" world for the better. If you are still not convinced, we have hidden some cat drawings in it, just in case.Style and approachAn easy to understand guide, filled with real world use cases on how to plan, prioritize and visualize your project on customer experience. |
| Beschreibung: | 1 online resource (1 volume) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9781787127609 1787127605 1787123502 9781787123502 |
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| 245 | 1 | 0 | |a User experience mapping : |b get closer to your users and create better products for them / |c Peter W. Szabo. |
| 264 | 1 | |a Birmingham, UK : |b Packt Publishing, |c 2017. | |
| 300 | |a 1 online resource (1 volume) : |b illustrations | ||
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| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Cover ; Copyright; Credits; About the Author; About the Reviewer; www.PacktPub.com; Customer Feedback; Table of Contents; Preface; Chapter 1: How Will UX Mapping Change Your (Users') Life? ; Getting started with User Experience Mapping; Why did the requirements document fail?; How to jump-start mapping?; Visualizing -- what the cat wants you to know; Creating a backlog for a cat-sitter; Pen and paper are all you need€- but adding color makes the maps great; Drawing the diagram€; Cats of the digital age use a computer; Summary. | |
| 505 | 8 | |a Chapter 2: User Story Map -- Requirements by Collaboration and Sticky Notes Why should you create user story maps?; Just tell the story; How to tell a story?; The audience€; Start with€action; Simplify€; Tell the story of your passion; The grocery surplus webshop; The opportunity to scratch your own itch; How to create a user story; User story templates€; The Three Rs or the€Connextra€format; Five Ws; Lean Startup; Kaizen-UX template; INVEST -- the characteristics of a good user story; I for independent; N for negotiable; V for valuable; E for estimable; S for small; T for testable; Epics. | |
| 505 | 8 | |a Breaking down epics into good user stories3 Cs -- the€process to turn stories into reality; Card; Conversation; The power of four amigos; Confirmation; The narrative flow; Events (tasks); Milestones (activities); The user story map on the wall; Creating user story maps digitally; Creating a new board; Adding cards to your board; Summary; Chapter 3: Journey Map -- Understand Your Users ; F2P FPS (an example from the gaming industry); Personas; 3i: How to create personas; Investigating€(potential) users; Interviews; Existing user database and analytics; Surveys€; Social media. | |
| 505 | 8 | |a Identifying€behavior likelihoodImagining€the characters; The primary persona; HAL 9000 will not use your app; Creating persona documents with Smaply; Creating a journey map with Smaply; Task models; Creating the task model in Adobe Illustrator€; Milestones (stages); The origin story; Milestones of a task model; Evaluations; Creating an evaluation diagram; The finished task model; Designing the user journey; Interactions; Summary; Chapter 4: Wireflows -- Plan Your Product ; The customer support chatbot; Wireframes; Wireframes and color; Low-fidelity versus high-fidelity wireframes. | |
| 505 | 8 | |a Lo-fi wireframesHi-fi wireframes; Wireframing with Balsamiq Mockups; Beyond the first wireframe; Creating symbols ; The after chat survey; Creating the wireflow; Wireflow Improvement Workshop (WIW); Why should you run a WIW?; Running a WIW; Summary; Chapter 5: Remote and Lab Tests for Map Creation ; Samsung's 2017 redesign; Test objectives; The amigos run user tests; Lab, remote, and guerrilla testing; Lab testing; Remote testing; Guerrilla testing; Why run both lab and remote testing; Rapid Iterative Testing and Evaluation (RITE); How to test Samsung UK?; How many test users? | |
| 520 | 8 | |a Understand your users, gain strategic insights, and make your product development more efficient with user experience mappingAbout This Book* Detailed guidance on the major types of User Experience Maps.* Learn to gain strategic insights and improve communication with stakeholders .* Get an idea on creating wireflows, mental model maps, ecosystem maps and solution mapsWho This Book Is ForThis book is for Product Manager, Service Managers and Designers who are keen on learning the user experience mapping techniques.What You Will Learn* Create and understand all common user experience map types.* Use lab or remote user research to create maps and understand users better.* Design behavioral change and represent it visually.* Create 4D user experience maps, the "ultimate UX deliverable".* Capture many levels of interaction in a holistic view.* Use experience mapping in an agile team, and learn how maps help in communicating within the team and with stakeholders.* Become more user focused and help your organisation become user-centric.In DetailDo you want to create better products and innovative solutions? User Experience Maps will help you understand users, gain strategic insights and improve communication with stakeholders. Maps can also champion user-centricity within the organisation.Two advanced mapping techniques will be revealed for the first time in print, the behavioural change map and the 4D UX map. You will also explore user story maps, task models and journey maps. You will create wireflows, mental model maps, ecosystem maps and solution maps. In this book, the author will show you how to use insights from real users to create and improve your maps and your product.The book describes each major User Experience map type in detail. Starting with simple techniques based on sticky notes moving to more complex map types.In each chapter, you will solve a real-world problem with a map. The book contains detailed, beginner level tutorials on creating maps using different software products, including Adobe Illustrator, Balsamiq Mockups, Axure RP or Microsoft Word. Even if you don"t have access to any of those, each map type can also be drawn with pen and paper.Beyond creating maps, the book will also showcase communication techniques and workshop ideas. Although the book is not intended to be a comprehensive guide to modern user experience or product management, its novel ideas can help you create better solutions. You will also learn about the Kaizen-UX management framework, developed by the author, now used by many agencies and in-house UX teams in Europe and beyond.Buying this map will give you hundreds of hours worth of user experience knowledge, from one of the world"s leading UX consultants. It will change your users" world for the better. If you are still not convinced, we have hidden some cat drawings in it, just in case.Style and approachAn easy to understand guide, filled with real world use cases on how to plan, prioritize and visualize your project on customer experience. | |
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| contents | Cover ; Copyright; Credits; About the Author; About the Reviewer; www.PacktPub.com; Customer Feedback; Table of Contents; Preface; Chapter 1: How Will UX Mapping Change Your (Users') Life? ; Getting started with User Experience Mapping; Why did the requirements document fail?; How to jump-start mapping?; Visualizing -- what the cat wants you to know; Creating a backlog for a cat-sitter; Pen and paper are all you need€- but adding color makes the maps great; Drawing the diagram€; Cats of the digital age use a computer; Summary. Chapter 2: User Story Map -- Requirements by Collaboration and Sticky Notes Why should you create user story maps?; Just tell the story; How to tell a story?; The audience€; Start with€action; Simplify€; Tell the story of your passion; The grocery surplus webshop; The opportunity to scratch your own itch; How to create a user story; User story templates€; The Three Rs or the€Connextra€format; Five Ws; Lean Startup; Kaizen-UX template; INVEST -- the characteristics of a good user story; I for independent; N for negotiable; V for valuable; E for estimable; S for small; T for testable; Epics. Breaking down epics into good user stories3 Cs -- the€process to turn stories into reality; Card; Conversation; The power of four amigos; Confirmation; The narrative flow; Events (tasks); Milestones (activities); The user story map on the wall; Creating user story maps digitally; Creating a new board; Adding cards to your board; Summary; Chapter 3: Journey Map -- Understand Your Users ; F2P FPS (an example from the gaming industry); Personas; 3i: How to create personas; Investigating€(potential) users; Interviews; Existing user database and analytics; Surveys€; Social media. Identifying€behavior likelihoodImagining€the characters; The primary persona; HAL 9000 will not use your app; Creating persona documents with Smaply; Creating a journey map with Smaply; Task models; Creating the task model in Adobe Illustrator€; Milestones (stages); The origin story; Milestones of a task model; Evaluations; Creating an evaluation diagram; The finished task model; Designing the user journey; Interactions; Summary; Chapter 4: Wireflows -- Plan Your Product ; The customer support chatbot; Wireframes; Wireframes and color; Low-fidelity versus high-fidelity wireframes. Lo-fi wireframesHi-fi wireframes; Wireframing with Balsamiq Mockups; Beyond the first wireframe; Creating symbols ; The after chat survey; Creating the wireflow; Wireflow Improvement Workshop (WIW); Why should you run a WIW?; Running a WIW; Summary; Chapter 5: Remote and Lab Tests for Map Creation ; Samsung's 2017 redesign; Test objectives; The amigos run user tests; Lab, remote, and guerrilla testing; Lab testing; Remote testing; Guerrilla testing; Why run both lab and remote testing; Rapid Iterative Testing and Evaluation (RITE); How to test Samsung UK?; How many test users? |
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; Getting started with User Experience Mapping; Why did the requirements document fail?; How to jump-start mapping?; Visualizing -- what the cat wants you to know; Creating a backlog for a cat-sitter; Pen and paper are all you need€- but adding color makes the maps great; Drawing the diagram€; Cats of the digital age use a computer; Summary.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Chapter 2: User Story Map -- Requirements by Collaboration and Sticky Notes Why should you create user story maps?; Just tell the story; How to tell a story?; The audience€; Start with€action; Simplify€; Tell the story of your passion; The grocery surplus webshop; The opportunity to scratch your own itch; How to create a user story; User story templates€; The Three Rs or the€Connextra€format; Five Ws; Lean Startup; Kaizen-UX template; INVEST -- the characteristics of a good user story; I for independent; N for negotiable; V for valuable; E for estimable; S for small; T for testable; Epics.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Breaking down epics into good user stories3 Cs -- the€process to turn stories into reality; Card; Conversation; The power of four amigos; Confirmation; The narrative flow; Events (tasks); Milestones (activities); The user story map on the wall; Creating user story maps digitally; Creating a new board; Adding cards to your board; Summary; Chapter 3: Journey Map -- Understand Your Users ; F2P FPS (an example from the gaming industry); Personas; 3i: How to create personas; Investigating€(potential) users; Interviews; Existing user database and analytics; Surveys€; Social media.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Identifying€behavior likelihoodImagining€the characters; The primary persona; HAL 9000 will not use your app; Creating persona documents with Smaply; Creating a journey map with Smaply; Task models; Creating the task model in Adobe Illustrator€; Milestones (stages); The origin story; Milestones of a task model; Evaluations; Creating an evaluation diagram; The finished task model; Designing the user journey; Interactions; Summary; Chapter 4: Wireflows -- Plan Your Product ; The customer support chatbot; Wireframes; Wireframes and color; Low-fidelity versus high-fidelity wireframes.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Lo-fi wireframesHi-fi wireframes; Wireframing with Balsamiq Mockups; Beyond the first wireframe; Creating symbols ; The after chat survey; Creating the wireflow; Wireflow Improvement Workshop (WIW); Why should you run a WIW?; Running a WIW; Summary; Chapter 5: Remote and Lab Tests for Map Creation ; Samsung's 2017 redesign; Test objectives; The amigos run user tests; Lab, remote, and guerrilla testing; Lab testing; Remote testing; Guerrilla testing; Why run both lab and remote testing; Rapid Iterative Testing and Evaluation (RITE); How to test Samsung UK?; How many test users?</subfield></datafield><datafield tag="520" ind1="8" ind2=" "><subfield code="a">Understand your users, gain strategic insights, and make your product development more efficient with user experience mappingAbout This Book* Detailed guidance on the major types of User Experience Maps.* Learn to gain strategic insights and improve communication with stakeholders .* Get an idea on creating wireflows, mental model maps, ecosystem maps and solution mapsWho This Book Is ForThis book is for Product Manager, Service Managers and Designers who are keen on learning the user experience mapping techniques.What You Will Learn* Create and understand all common user experience map types.* Use lab or remote user research to create maps and understand users better.* Design behavioral change and represent it visually.* Create 4D user experience maps, the "ultimate UX deliverable".* Capture many levels of interaction in a holistic view.* Use experience mapping in an agile team, and learn how maps help in communicating within the team and with stakeholders.* Become more user focused and help your organisation become user-centric.In DetailDo you want to create better products and innovative solutions? User Experience Maps will help you understand users, gain strategic insights and improve communication with stakeholders. Maps can also champion user-centricity within the organisation.Two advanced mapping techniques will be revealed for the first time in print, the behavioural change map and the 4D UX map. You will also explore user story maps, task models and journey maps. You will create wireflows, mental model maps, ecosystem maps and solution maps. In this book, the author will show you how to use insights from real users to create and improve your maps and your product.The book describes each major User Experience map type in detail. Starting with simple techniques based on sticky notes moving to more complex map types.In each chapter, you will solve a real-world problem with a map. The book contains detailed, beginner level tutorials on creating maps using different software products, including Adobe Illustrator, Balsamiq Mockups, Axure RP or Microsoft Word. Even if you don"t have access to any of those, each map type can also be drawn with pen and paper.Beyond creating maps, the book will also showcase communication techniques and workshop ideas. Although the book is not intended to be a comprehensive guide to modern user experience or product management, its novel ideas can help you create better solutions. You will also learn about the Kaizen-UX management framework, developed by the author, now used by many agencies and in-house UX teams in Europe and beyond.Buying this map will give you hundreds of hours worth of user experience knowledge, from one of the world"s leading UX consultants. It will change your users" world for the better. 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| id | ZDB-4-EBA-ocn990194770 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:27:53Z |
| institution | BVB |
| isbn | 9781787127609 1787127605 1787123502 9781787123502 |
| language | English |
| oclc_num | 990194770 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (1 volume) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2017 |
| publishDateSearch | 2017 |
| publishDateSort | 2017 |
| publisher | Packt Publishing, |
| record_format | marc |
| spelling | Szabo, Peter W., author. User experience mapping : get closer to your users and create better products for them / Peter W. Szabo. Birmingham, UK : Packt Publishing, 2017. 1 online resource (1 volume) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Description based on online resource; title from title page (Safari, viewed June 16, 2017). Includes bibliographical references and index. Cover ; Copyright; Credits; About the Author; About the Reviewer; www.PacktPub.com; Customer Feedback; Table of Contents; Preface; Chapter 1: How Will UX Mapping Change Your (Users') Life? ; Getting started with User Experience Mapping; Why did the requirements document fail?; How to jump-start mapping?; Visualizing -- what the cat wants you to know; Creating a backlog for a cat-sitter; Pen and paper are all you need€- but adding color makes the maps great; Drawing the diagram€; Cats of the digital age use a computer; Summary. Chapter 2: User Story Map -- Requirements by Collaboration and Sticky Notes Why should you create user story maps?; Just tell the story; How to tell a story?; The audience€; Start with€action; Simplify€; Tell the story of your passion; The grocery surplus webshop; The opportunity to scratch your own itch; How to create a user story; User story templates€; The Three Rs or the€Connextra€format; Five Ws; Lean Startup; Kaizen-UX template; INVEST -- the characteristics of a good user story; I for independent; N for negotiable; V for valuable; E for estimable; S for small; T for testable; Epics. Breaking down epics into good user stories3 Cs -- the€process to turn stories into reality; Card; Conversation; The power of four amigos; Confirmation; The narrative flow; Events (tasks); Milestones (activities); The user story map on the wall; Creating user story maps digitally; Creating a new board; Adding cards to your board; Summary; Chapter 3: Journey Map -- Understand Your Users ; F2P FPS (an example from the gaming industry); Personas; 3i: How to create personas; Investigating€(potential) users; Interviews; Existing user database and analytics; Surveys€; Social media. Identifying€behavior likelihoodImagining€the characters; The primary persona; HAL 9000 will not use your app; Creating persona documents with Smaply; Creating a journey map with Smaply; Task models; Creating the task model in Adobe Illustrator€; Milestones (stages); The origin story; Milestones of a task model; Evaluations; Creating an evaluation diagram; The finished task model; Designing the user journey; Interactions; Summary; Chapter 4: Wireflows -- Plan Your Product ; The customer support chatbot; Wireframes; Wireframes and color; Low-fidelity versus high-fidelity wireframes. Lo-fi wireframesHi-fi wireframes; Wireframing with Balsamiq Mockups; Beyond the first wireframe; Creating symbols ; The after chat survey; Creating the wireflow; Wireflow Improvement Workshop (WIW); Why should you run a WIW?; Running a WIW; Summary; Chapter 5: Remote and Lab Tests for Map Creation ; Samsung's 2017 redesign; Test objectives; The amigos run user tests; Lab, remote, and guerrilla testing; Lab testing; Remote testing; Guerrilla testing; Why run both lab and remote testing; Rapid Iterative Testing and Evaluation (RITE); How to test Samsung UK?; How many test users? Understand your users, gain strategic insights, and make your product development more efficient with user experience mappingAbout This Book* Detailed guidance on the major types of User Experience Maps.* Learn to gain strategic insights and improve communication with stakeholders .* Get an idea on creating wireflows, mental model maps, ecosystem maps and solution mapsWho This Book Is ForThis book is for Product Manager, Service Managers and Designers who are keen on learning the user experience mapping techniques.What You Will Learn* Create and understand all common user experience map types.* Use lab or remote user research to create maps and understand users better.* Design behavioral change and represent it visually.* Create 4D user experience maps, the "ultimate UX deliverable".* Capture many levels of interaction in a holistic view.* Use experience mapping in an agile team, and learn how maps help in communicating within the team and with stakeholders.* Become more user focused and help your organisation become user-centric.In DetailDo you want to create better products and innovative solutions? User Experience Maps will help you understand users, gain strategic insights and improve communication with stakeholders. Maps can also champion user-centricity within the organisation.Two advanced mapping techniques will be revealed for the first time in print, the behavioural change map and the 4D UX map. You will also explore user story maps, task models and journey maps. You will create wireflows, mental model maps, ecosystem maps and solution maps. In this book, the author will show you how to use insights from real users to create and improve your maps and your product.The book describes each major User Experience map type in detail. Starting with simple techniques based on sticky notes moving to more complex map types.In each chapter, you will solve a real-world problem with a map. The book contains detailed, beginner level tutorials on creating maps using different software products, including Adobe Illustrator, Balsamiq Mockups, Axure RP or Microsoft Word. Even if you don"t have access to any of those, each map type can also be drawn with pen and paper.Beyond creating maps, the book will also showcase communication techniques and workshop ideas. Although the book is not intended to be a comprehensive guide to modern user experience or product management, its novel ideas can help you create better solutions. You will also learn about the Kaizen-UX management framework, developed by the author, now used by many agencies and in-house UX teams in Europe and beyond.Buying this map will give you hundreds of hours worth of user experience knowledge, from one of the world"s leading UX consultants. It will change your users" world for the better. If you are still not convinced, we have hidden some cat drawings in it, just in case.Style and approachAn easy to understand guide, filled with real world use cases on how to plan, prioritize and visualize your project on customer experience. User-centered system design. http://id.loc.gov/authorities/subjects/sh2006002024 Web site development. http://id.loc.gov/authorities/subjects/sh98004795 Web sites Design. http://id.loc.gov/authorities/subjects/sh98000035 Conception participative (Conception de systèmes) Sites Web Développement. Sites Web Conception. COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh User-centered system design fast Web site development fast Web sites Design fast has work: User Experience Mapping (Text) https://id.oclc.org/worldcat/entity/E39PCYQ87CK7CM6WTcDG6ygvFq https://id.oclc.org/worldcat/ontology/hasWork Print version: Szabo, Peter W. User experience mapping : get closer to your users and create better products for them. Birmingham, England ; Mumbia, India : Packt Publishing, 2017 9781787123502 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1527810 Volltext |
| spellingShingle | Szabo, Peter W. User experience mapping : get closer to your users and create better products for them / Cover ; Copyright; Credits; About the Author; About the Reviewer; www.PacktPub.com; Customer Feedback; Table of Contents; Preface; Chapter 1: How Will UX Mapping Change Your (Users') Life? ; Getting started with User Experience Mapping; Why did the requirements document fail?; How to jump-start mapping?; Visualizing -- what the cat wants you to know; Creating a backlog for a cat-sitter; Pen and paper are all you need€- but adding color makes the maps great; Drawing the diagram€; Cats of the digital age use a computer; Summary. Chapter 2: User Story Map -- Requirements by Collaboration and Sticky Notes Why should you create user story maps?; Just tell the story; How to tell a story?; The audience€; Start with€action; Simplify€; Tell the story of your passion; The grocery surplus webshop; The opportunity to scratch your own itch; How to create a user story; User story templates€; The Three Rs or the€Connextra€format; Five Ws; Lean Startup; Kaizen-UX template; INVEST -- the characteristics of a good user story; I for independent; N for negotiable; V for valuable; E for estimable; S for small; T for testable; Epics. Breaking down epics into good user stories3 Cs -- the€process to turn stories into reality; Card; Conversation; The power of four amigos; Confirmation; The narrative flow; Events (tasks); Milestones (activities); The user story map on the wall; Creating user story maps digitally; Creating a new board; Adding cards to your board; Summary; Chapter 3: Journey Map -- Understand Your Users ; F2P FPS (an example from the gaming industry); Personas; 3i: How to create personas; Investigating€(potential) users; Interviews; Existing user database and analytics; Surveys€; Social media. Identifying€behavior likelihoodImagining€the characters; The primary persona; HAL 9000 will not use your app; Creating persona documents with Smaply; Creating a journey map with Smaply; Task models; Creating the task model in Adobe Illustrator€; Milestones (stages); The origin story; Milestones of a task model; Evaluations; Creating an evaluation diagram; The finished task model; Designing the user journey; Interactions; Summary; Chapter 4: Wireflows -- Plan Your Product ; The customer support chatbot; Wireframes; Wireframes and color; Low-fidelity versus high-fidelity wireframes. Lo-fi wireframesHi-fi wireframes; Wireframing with Balsamiq Mockups; Beyond the first wireframe; Creating symbols ; The after chat survey; Creating the wireflow; Wireflow Improvement Workshop (WIW); Why should you run a WIW?; Running a WIW; Summary; Chapter 5: Remote and Lab Tests for Map Creation ; Samsung's 2017 redesign; Test objectives; The amigos run user tests; Lab, remote, and guerrilla testing; Lab testing; Remote testing; Guerrilla testing; Why run both lab and remote testing; Rapid Iterative Testing and Evaluation (RITE); How to test Samsung UK?; How many test users? User-centered system design. http://id.loc.gov/authorities/subjects/sh2006002024 Web site development. http://id.loc.gov/authorities/subjects/sh98004795 Web sites Design. http://id.loc.gov/authorities/subjects/sh98000035 Conception participative (Conception de systèmes) Sites Web Développement. Sites Web Conception. COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh User-centered system design fast Web site development fast Web sites Design fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh2006002024 http://id.loc.gov/authorities/subjects/sh98004795 http://id.loc.gov/authorities/subjects/sh98000035 |
| title | User experience mapping : get closer to your users and create better products for them / |
| title_auth | User experience mapping : get closer to your users and create better products for them / |
| title_exact_search | User experience mapping : get closer to your users and create better products for them / |
| title_full | User experience mapping : get closer to your users and create better products for them / Peter W. Szabo. |
| title_fullStr | User experience mapping : get closer to your users and create better products for them / Peter W. Szabo. |
| title_full_unstemmed | User experience mapping : get closer to your users and create better products for them / Peter W. Szabo. |
| title_short | User experience mapping : |
| title_sort | user experience mapping get closer to your users and create better products for them |
| title_sub | get closer to your users and create better products for them / |
| topic | User-centered system design. http://id.loc.gov/authorities/subjects/sh2006002024 Web site development. http://id.loc.gov/authorities/subjects/sh98004795 Web sites Design. http://id.loc.gov/authorities/subjects/sh98000035 Conception participative (Conception de systèmes) Sites Web Développement. Sites Web Conception. COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh User-centered system design fast Web site development fast Web sites Design fast |
| topic_facet | User-centered system design. Web site development. Web sites Design. Conception participative (Conception de systèmes) Sites Web Développement. Sites Web Conception. COMPUTERS / Computer Literacy COMPUTERS / Computer Science COMPUTERS / Data Processing COMPUTERS / Hardware / General COMPUTERS / Information Technology COMPUTERS / Machine Theory COMPUTERS / Reference User-centered system design Web site development Web sites Design |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1527810 |
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