Borders in service :: enactments of nationhood in transnational call centres /
In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres.
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Toronto ; Buffalo ; London :
University of Toronto Press,
[2016]
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres. |
| Beschreibung: | 1 online resource |
| Bibliographie: | Includes bibliographical references. |
| ISBN: | 9781487511852 148751185X |
Internformat
MARC
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| 245 | 0 | 0 | |a Borders in service : |b enactments of nationhood in transnational call centres / |c edited by Kiran Mirchandani and Winifred R. Poster. |
| 264 | 1 | |a Toronto ; |a Buffalo ; |a London : |b University of Toronto Press, |c [2016] | |
| 264 | 4 | |c ©2016 | |
| 300 | |a 1 online resource | ||
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| 504 | |a Includes bibliographical references. | ||
| 588 | 0 | |a Online resource; title from PDF title page (EBSCO, viewed October 3, 2016). | |
| 505 | 0 | |a Cover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius. | |
| 505 | 8 | |a Part 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle -- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary. | |
| 520 | |a In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres. | ||
| 650 | 0 | |a Call centers |x Social aspects. | |
| 650 | 0 | |a Call centers |x Employees. | |
| 650 | 0 | |a Service industries workers. |0 http://id.loc.gov/authorities/subjects/sh85120353 | |
| 650 | 0 | |a Intercultural communication. |0 http://id.loc.gov/authorities/subjects/sh85067222 | |
| 650 | 0 | |a National characteristics. |0 http://id.loc.gov/authorities/subjects/sh85089948 | |
| 650 | 0 | |a Transnationalism. |0 http://id.loc.gov/authorities/subjects/sh00009276 | |
| 650 | 6 | |a Centres d'appels (Affaires) |x Aspect social. | |
| 650 | 6 | |a Centres d'appels (Affaires) |x Personnel. | |
| 650 | 6 | |a Services (Industrie) |x Personnel. | |
| 650 | 6 | |a Caractéristiques nationales. | |
| 650 | 6 | |a Transnationalisme. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Commerce. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Marketing |x General. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Sales & Selling |x General. |2 bisacsh | |
| 650 | 7 | |a SOCIAL SCIENCE |x Sociology |x General. |2 bisacsh | |
| 650 | 7 | |a Intercultural communication |2 fast | |
| 650 | 7 | |a National characteristics |2 fast | |
| 650 | 7 | |a Service industries workers |2 fast | |
| 650 | 7 | |a Transnationalism |2 fast | |
| 700 | 1 | |a Mirchandani, Kiran, |d 1968- |e author, |e editor. |1 https://id.oclc.org/worldcat/entity/E39PCjxqcH38KfPbGyWdFb8hRC |0 http://id.loc.gov/authorities/names/no2001095561 | |
| 700 | 1 | |a Poster, Winifred, |e author, |e editor. |0 http://id.loc.gov/authorities/names/n97102519 | |
| 776 | 0 | 8 | |i Print version: |z 9781487500801 |
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Datensatz im Suchindex
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| _version_ | 1816882363803631616 |
| adam_text | |
| any_adam_object | |
| author | Mirchandani, Kiran, 1968- Poster, Winifred |
| author2 | Mirchandani, Kiran, 1968- Poster, Winifred |
| author2_role | edt edt |
| author2_variant | k m km w p wp |
| author_GND | http://id.loc.gov/authorities/names/no2001095561 http://id.loc.gov/authorities/names/n97102519 |
| author_facet | Mirchandani, Kiran, 1968- Poster, Winifred Mirchandani, Kiran, 1968- Poster, Winifred |
| author_role | aut aut |
| author_sort | Mirchandani, Kiran, 1968- |
| author_variant | k m km w p wp |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HE8788 |
| callnumber-raw | HE8788 |
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| callnumber-subject | HE - Transportation and Communications |
| collection | ZDB-4-EBA |
| contents | Cover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius. Part 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle -- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary. |
| ctrlnum | (OCoLC)959713779 |
| dewey-full | 381 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 381 - Commerce (Trade) |
| dewey-raw | 381 |
| dewey-search | 381 |
| dewey-sort | 3381 |
| dewey-tens | 380 - Commerce, communications, transportation |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | ZDB-4-EBA-ocn959713779 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-27T13:27:26Z |
| institution | BVB |
| isbn | 9781487511852 148751185X |
| language | English |
| oclc_num | 959713779 |
| open_access_boolean | |
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| publisher | University of Toronto Press, |
| record_format | marc |
| spelling | Borders in service : enactments of nationhood in transnational call centres / edited by Kiran Mirchandani and Winifred R. Poster. Toronto ; Buffalo ; London : University of Toronto Press, [2016] ©2016 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references. Online resource; title from PDF title page (EBSCO, viewed October 3, 2016). Cover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius. Part 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle -- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary. In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres. Call centers Social aspects. Call centers Employees. Service industries workers. http://id.loc.gov/authorities/subjects/sh85120353 Intercultural communication. http://id.loc.gov/authorities/subjects/sh85067222 National characteristics. http://id.loc.gov/authorities/subjects/sh85089948 Transnationalism. http://id.loc.gov/authorities/subjects/sh00009276 Centres d'appels (Affaires) Aspect social. Centres d'appels (Affaires) Personnel. Services (Industrie) Personnel. Caractéristiques nationales. Transnationalisme. BUSINESS & ECONOMICS Commerce. bisacsh BUSINESS & ECONOMICS Marketing General. bisacsh BUSINESS & ECONOMICS Sales & Selling General. bisacsh SOCIAL SCIENCE Sociology General. bisacsh Intercultural communication fast National characteristics fast Service industries workers fast Transnationalism fast Mirchandani, Kiran, 1968- author, editor. https://id.oclc.org/worldcat/entity/E39PCjxqcH38KfPbGyWdFb8hRC http://id.loc.gov/authorities/names/no2001095561 Poster, Winifred, author, editor. http://id.loc.gov/authorities/names/n97102519 Print version: 9781487500801 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1362457 Volltext |
| spellingShingle | Mirchandani, Kiran, 1968- Poster, Winifred Borders in service : enactments of nationhood in transnational call centres / Cover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius. Part 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle -- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary. Call centers Social aspects. Call centers Employees. Service industries workers. http://id.loc.gov/authorities/subjects/sh85120353 Intercultural communication. http://id.loc.gov/authorities/subjects/sh85067222 National characteristics. http://id.loc.gov/authorities/subjects/sh85089948 Transnationalism. http://id.loc.gov/authorities/subjects/sh00009276 Centres d'appels (Affaires) Aspect social. Centres d'appels (Affaires) Personnel. Services (Industrie) Personnel. Caractéristiques nationales. Transnationalisme. BUSINESS & ECONOMICS Commerce. bisacsh BUSINESS & ECONOMICS Marketing General. bisacsh BUSINESS & ECONOMICS Sales & Selling General. bisacsh SOCIAL SCIENCE Sociology General. bisacsh Intercultural communication fast National characteristics fast Service industries workers fast Transnationalism fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85120353 http://id.loc.gov/authorities/subjects/sh85067222 http://id.loc.gov/authorities/subjects/sh85089948 http://id.loc.gov/authorities/subjects/sh00009276 |
| title | Borders in service : enactments of nationhood in transnational call centres / |
| title_auth | Borders in service : enactments of nationhood in transnational call centres / |
| title_exact_search | Borders in service : enactments of nationhood in transnational call centres / |
| title_full | Borders in service : enactments of nationhood in transnational call centres / edited by Kiran Mirchandani and Winifred R. Poster. |
| title_fullStr | Borders in service : enactments of nationhood in transnational call centres / edited by Kiran Mirchandani and Winifred R. Poster. |
| title_full_unstemmed | Borders in service : enactments of nationhood in transnational call centres / edited by Kiran Mirchandani and Winifred R. Poster. |
| title_short | Borders in service : |
| title_sort | borders in service enactments of nationhood in transnational call centres |
| title_sub | enactments of nationhood in transnational call centres / |
| topic | Call centers Social aspects. Call centers Employees. Service industries workers. http://id.loc.gov/authorities/subjects/sh85120353 Intercultural communication. http://id.loc.gov/authorities/subjects/sh85067222 National characteristics. http://id.loc.gov/authorities/subjects/sh85089948 Transnationalism. http://id.loc.gov/authorities/subjects/sh00009276 Centres d'appels (Affaires) Aspect social. Centres d'appels (Affaires) Personnel. Services (Industrie) Personnel. Caractéristiques nationales. Transnationalisme. BUSINESS & ECONOMICS Commerce. bisacsh BUSINESS & ECONOMICS Marketing General. bisacsh BUSINESS & ECONOMICS Sales & Selling General. bisacsh SOCIAL SCIENCE Sociology General. bisacsh Intercultural communication fast National characteristics fast Service industries workers fast Transnationalism fast |
| topic_facet | Call centers Social aspects. Call centers Employees. Service industries workers. Intercultural communication. National characteristics. Transnationalism. Centres d'appels (Affaires) Aspect social. Centres d'appels (Affaires) Personnel. Services (Industrie) Personnel. Caractéristiques nationales. Transnationalisme. BUSINESS & ECONOMICS Commerce. BUSINESS & ECONOMICS Marketing General. BUSINESS & ECONOMICS Sales & Selling General. SOCIAL SCIENCE Sociology General. Intercultural communication National characteristics Service industries workers Transnationalism |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1362457 |
| work_keys_str_mv | AT mirchandanikiran bordersinserviceenactmentsofnationhoodintransnationalcallcentres AT posterwinifred bordersinserviceenactmentsofnationhoodintransnationalcallcentres |