Housekeeping by design :: hotels and labor /
One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears--when we're not looking, someone else is doing it. With Housekeeping by Design, David Brody introduc...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Chicago ; London :
The University of Chicago Press,
2016.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears--when we're not looking, someone else is doing it. With Housekeeping by Design, David Brody introduces us to those people--the housekeepers whose labor keeps the rooms clean and the guests happy. Through unprecedented access to staff at several hotels, Brody shows us just how much work goes on behind the scenes--and how much management goes out of its way to make sure that labor stays hidden. We see the incredible amount of hard physical work that is involved in cleaning and preparing a room, how spaces, furniture, and other objects are designed to facilitate a smooth flow of hidden labor, and, crucially, how that design could be improved for workers and management alike if front-line staff were involved in the design process. After reading this fascinating exposé of the ways hotels work--or don't for housekeepers--one thing is certain: checking in will never be the same again. |
| Beschreibung: | 1 online resource |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9780226389264 022638926X |
Internformat
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| 100 | 1 | |a Brody, David, |d 1968- |e author. |1 https://id.oclc.org/worldcat/entity/E39PCjHx8xk9RTDmTcGDRbjvxP |0 http://id.loc.gov/authorities/names/n2010048552 | |
| 245 | 1 | 0 | |a Housekeeping by design : |b hotels and labor / |c David Brody. |
| 264 | 1 | |a Chicago ; |a London : |b The University of Chicago Press, |c 2016. | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Vignette 1: booking a room -- Theoretically checking in -- Vignette 2: Plaza memories -- Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E.M. Statler's Service code -- Vignette 3: "for your safety" -- A textbook case: pedagogy and housekeeping -- Vignette 4: the hotel as mise-en-scène -- Laboriously unreal: design and hotel impossible -- Vignette 5: you're doing research where? -- Go green: design, hotels, and the sustainability paradox -- Vignette 6: Chicago and thick description -- "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago -- Conclusion: a Cinderella story. | |
| 588 | 0 | |a Print version record. | |
| 520 | |a One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears--when we're not looking, someone else is doing it. With Housekeeping by Design, David Brody introduces us to those people--the housekeepers whose labor keeps the rooms clean and the guests happy. Through unprecedented access to staff at several hotels, Brody shows us just how much work goes on behind the scenes--and how much management goes out of its way to make sure that labor stays hidden. We see the incredible amount of hard physical work that is involved in cleaning and preparing a room, how spaces, furniture, and other objects are designed to facilitate a smooth flow of hidden labor, and, crucially, how that design could be improved for workers and management alike if front-line staff were involved in the design process. After reading this fascinating exposé of the ways hotels work--or don't for housekeepers--one thing is certain: checking in will never be the same again. | ||
| 650 | 0 | |a Hotel housekeeping |z United States. | |
| 650 | 0 | |a Hotels |z United States |x Employees. | |
| 650 | 0 | |a Hotels |z United States |x Design and construction. | |
| 650 | 0 | |a Sustainable buildings |z United States |x Design and construction. | |
| 650 | 6 | |a Hôtels |x Entretien journalier |z États-Unis. | |
| 650 | 6 | |a Hôtels |z États-Unis |x Personnel. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Small Business. |2 bisacsh | |
| 650 | 7 | |a Hotel housekeeping |2 fast | |
| 650 | 7 | |a Hotels |x Design and construction |2 fast | |
| 650 | 7 | |a Hotels |x Employees |2 fast | |
| 650 | 7 | |a Sustainable buildings |x Design and construction |2 fast | |
| 651 | 7 | |a United States |2 fast |1 https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq | |
| 653 | |a design. | ||
| 653 | |a hotel design. | ||
| 653 | |a hotel service. | ||
| 653 | |a hotels. | ||
| 653 | |a housekeeping. | ||
| 653 | |a pedagogy. | ||
| 653 | |a service design. | ||
| 653 | |a service work. | ||
| 653 | |a sustainability. | ||
| 758 | |i has work: |a Housekeeping by design (Text) |1 https://id.oclc.org/worldcat/entity/E39PCG7JrkwVRhHRHyXYbWgFrq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Brody, David, 1968- |t Housekeeping by design. |d Chicago ; London : The University of Chicago Press, 2016 |z 9780226389097 |w (DLC) 2016007243 |w (OCoLC)939911302 |
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Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBA-ocn957525225 |
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| _version_ | 1816882359574724608 |
| adam_text | |
| any_adam_object | |
| author | Brody, David, 1968- |
| author_GND | http://id.loc.gov/authorities/names/n2010048552 |
| author_facet | Brody, David, 1968- |
| author_role | aut |
| author_sort | Brody, David, 1968- |
| author_variant | d b db |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | T - Technology |
| callnumber-label | TX928 |
| callnumber-raw | TX928 .B764 2016eb |
| callnumber-search | TX928 .B764 2016eb |
| callnumber-sort | TX 3928 B764 42016EB |
| callnumber-subject | TX - Home Economics |
| collection | ZDB-4-EBA |
| contents | Vignette 1: booking a room -- Theoretically checking in -- Vignette 2: Plaza memories -- Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E.M. Statler's Service code -- Vignette 3: "for your safety" -- A textbook case: pedagogy and housekeeping -- Vignette 4: the hotel as mise-en-scène -- Laboriously unreal: design and hotel impossible -- Vignette 5: you're doing research where? -- Go green: design, hotels, and the sustainability paradox -- Vignette 6: Chicago and thick description -- "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago -- Conclusion: a Cinderella story. |
| ctrlnum | (OCoLC)957525225 |
| dewey-full | 647.94068 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 647 - Management of public households |
| dewey-raw | 647.94068 |
| dewey-search | 647.94068 |
| dewey-sort | 3647.94068 |
| dewey-tens | 640 - Home and family management |
| discipline | Agrar-/Forst-/Ernährungs-/Haushaltswissenschaft / Gartenbau |
| format | Electronic eBook |
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| id | ZDB-4-EBA-ocn957525225 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-27T13:27:22Z |
| institution | BVB |
| isbn | 9780226389264 022638926X |
| language | English |
| oclc_num | 957525225 |
| open_access_boolean | |
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| publisher | The University of Chicago Press, |
| record_format | marc |
| spelling | Brody, David, 1968- author. https://id.oclc.org/worldcat/entity/E39PCjHx8xk9RTDmTcGDRbjvxP http://id.loc.gov/authorities/names/n2010048552 Housekeeping by design : hotels and labor / David Brody. Chicago ; London : The University of Chicago Press, 2016. 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Vignette 1: booking a room -- Theoretically checking in -- Vignette 2: Plaza memories -- Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E.M. Statler's Service code -- Vignette 3: "for your safety" -- A textbook case: pedagogy and housekeeping -- Vignette 4: the hotel as mise-en-scène -- Laboriously unreal: design and hotel impossible -- Vignette 5: you're doing research where? -- Go green: design, hotels, and the sustainability paradox -- Vignette 6: Chicago and thick description -- "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago -- Conclusion: a Cinderella story. Print version record. One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears--when we're not looking, someone else is doing it. With Housekeeping by Design, David Brody introduces us to those people--the housekeepers whose labor keeps the rooms clean and the guests happy. Through unprecedented access to staff at several hotels, Brody shows us just how much work goes on behind the scenes--and how much management goes out of its way to make sure that labor stays hidden. We see the incredible amount of hard physical work that is involved in cleaning and preparing a room, how spaces, furniture, and other objects are designed to facilitate a smooth flow of hidden labor, and, crucially, how that design could be improved for workers and management alike if front-line staff were involved in the design process. After reading this fascinating exposé of the ways hotels work--or don't for housekeepers--one thing is certain: checking in will never be the same again. Hotel housekeeping United States. Hotels United States Employees. Hotels United States Design and construction. Sustainable buildings United States Design and construction. Hôtels Entretien journalier États-Unis. Hôtels États-Unis Personnel. BUSINESS & ECONOMICS Small Business. bisacsh Hotel housekeeping fast Hotels Design and construction fast Hotels Employees fast Sustainable buildings Design and construction fast United States fast https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq design. hotel design. hotel service. hotels. housekeeping. pedagogy. service design. service work. sustainability. has work: Housekeeping by design (Text) https://id.oclc.org/worldcat/entity/E39PCG7JrkwVRhHRHyXYbWgFrq https://id.oclc.org/worldcat/ontology/hasWork Print version: Brody, David, 1968- Housekeeping by design. Chicago ; London : The University of Chicago Press, 2016 9780226389097 (DLC) 2016007243 (OCoLC)939911302 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1334047 Volltext |
| spellingShingle | Brody, David, 1968- Housekeeping by design : hotels and labor / Vignette 1: booking a room -- Theoretically checking in -- Vignette 2: Plaza memories -- Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E.M. Statler's Service code -- Vignette 3: "for your safety" -- A textbook case: pedagogy and housekeeping -- Vignette 4: the hotel as mise-en-scène -- Laboriously unreal: design and hotel impossible -- Vignette 5: you're doing research where? -- Go green: design, hotels, and the sustainability paradox -- Vignette 6: Chicago and thick description -- "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago -- Conclusion: a Cinderella story. Hotel housekeeping United States. Hotels United States Employees. Hotels United States Design and construction. Sustainable buildings United States Design and construction. Hôtels Entretien journalier États-Unis. Hôtels États-Unis Personnel. BUSINESS & ECONOMICS Small Business. bisacsh Hotel housekeeping fast Hotels Design and construction fast Hotels Employees fast Sustainable buildings Design and construction fast |
| title | Housekeeping by design : hotels and labor / |
| title_auth | Housekeeping by design : hotels and labor / |
| title_exact_search | Housekeeping by design : hotels and labor / |
| title_full | Housekeeping by design : hotels and labor / David Brody. |
| title_fullStr | Housekeeping by design : hotels and labor / David Brody. |
| title_full_unstemmed | Housekeeping by design : hotels and labor / David Brody. |
| title_short | Housekeeping by design : |
| title_sort | housekeeping by design hotels and labor |
| title_sub | hotels and labor / |
| topic | Hotel housekeeping United States. Hotels United States Employees. Hotels United States Design and construction. Sustainable buildings United States Design and construction. Hôtels Entretien journalier États-Unis. Hôtels États-Unis Personnel. BUSINESS & ECONOMICS Small Business. bisacsh Hotel housekeeping fast Hotels Design and construction fast Hotels Employees fast Sustainable buildings Design and construction fast |
| topic_facet | Hotel housekeeping United States. Hotels United States Employees. Hotels United States Design and construction. Sustainable buildings United States Design and construction. Hôtels Entretien journalier États-Unis. Hôtels États-Unis Personnel. BUSINESS & ECONOMICS Small Business. Hotel housekeeping Hotels Design and construction Hotels Employees Sustainable buildings Design and construction United States |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1334047 |
| work_keys_str_mv | AT brodydavid housekeepingbydesignhotelsandlabor |