Reimagining the human service relationship /:
The move toward greater efficiency and accountability in the human services has weakened the bond between users and providers. This book rethinks traditional networks of exchange so that professionals can find new ways to foster trust and collaboration within modern management strategies. The text r...
Gespeichert in:
Weitere Verfasser: | , , |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
New York, NY :
Columbia University Press,
[2016]
|
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | The move toward greater efficiency and accountability in the human services has weakened the bond between users and providers. This book rethinks traditional networks of exchange so that professionals can find new ways to foster trust and collaboration within modern management strategies. The text redefines the contours, roles, institutional divisions, means, and aims of providing and receiving services in child welfare, addiction treatment, social enterprise, doctoring, mental health, and palliative care. Though it advocates an experience-near approach, this book remains sensitive to the ambiguities and competing rationalities of the service relationship. Nevertheless, it proves through everyday examples that the goals of service provision cannot be met without quality, interpersonal interaction. |
Beschreibung: | 1 online resource (xvi, 349 pages) |
Bibliographie: | Includes bibliographical references and index. |
ISBN: | 9780231541787 0231541783 |
Internformat
MARC
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245 | 0 | 0 | |a Reimagining the human service relationship / |c Jaber F. Gubrium, Tone Alm Andreassen, and Per Koren Solvang, editors. |
264 | 1 | |a New York, NY : |b Columbia University Press, |c [2016] | |
300 | |a 1 online resource (xvi, 349 pages) | ||
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588 | 0 | |a Print version record. | |
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a Preface -- Acknowledgements -- The human service relationship -- From the iron cage to everyday life / by Jaber F. Gubrium -- Service user perspectives -- Professional intervention from a service-user perspective / by Tone Alm Andreassen -- Expertise and ambivalence in user-focused human service work / by Margaretha Järvinen -- Flipping the script : managing and reimagining outpatient addiction treatment / by E. Summerson Carr -- Service users' negotiated identities in a social enterprise and the opportunity for reflection in action / by Eve E. Garrow -- Between control and surrender in terminal illness / by Geraldine Foley & Virpi Timonen -- Professional work -- New relations between "professionals" and disabled service users / by Per Koren Solvang -- The use of elder-clowning to foster relational citizenship in dementia care / by Karen-Lee Miller & Pia Kontos -- Managing the complexity of family contact in child welfare / by Tarja Pösö -- Risk, trust, and the complex sentiments of enacting care / by Amanda Grenier & Cristi Flood -- "Civil disobedience" and conflicting rationalities in elderly care / by Signe Mie Jensen & Kaspar Villadsen -- Reimagined service relationships -- Mental health self-knowledge : crossing borders with recovery colleges and Tojisha Kenkyu / by Tom Shakespeare & Rachael Collins -- Tension and balance in teaching "the patient perspective" to mental health professionals / by Erik Eriksson & Katarina Jacobsson -- Reimagining the doctor-patient relationship / by Ian Greener -- Who's who and who cares? : personal and professional identities in welfare services / by Marian Barnes -- Border work: negotiating shifting regimes of power / by Janet Newman -- Contributors -- Notes -- Index. | |
520 | |a The move toward greater efficiency and accountability in the human services has weakened the bond between users and providers. This book rethinks traditional networks of exchange so that professionals can find new ways to foster trust and collaboration within modern management strategies. The text redefines the contours, roles, institutional divisions, means, and aims of providing and receiving services in child welfare, addiction treatment, social enterprise, doctoring, mental health, and palliative care. Though it advocates an experience-near approach, this book remains sensitive to the ambiguities and competing rationalities of the service relationship. Nevertheless, it proves through everyday examples that the goals of service provision cannot be met without quality, interpersonal interaction. | ||
546 | |a In English. | ||
650 | 0 | |a Human services. |0 http://id.loc.gov/authorities/subjects/sh87006649 | |
650 | 0 | |a Physician and patient. |0 http://id.loc.gov/authorities/subjects/sh85101608 | |
650 | 0 | |a Interpersonal relations. |0 http://id.loc.gov/authorities/subjects/sh85067484 | |
650 | 0 | |a Social service |x Societies, etc. |0 http://id.loc.gov/authorities/subjects/sh85124060 | |
650 | 6 | |a Services sociaux. | |
650 | 6 | |a Relations médecin-patient. | |
650 | 7 | |a social services. |2 aat | |
650 | 7 | |a POLITICAL SCIENCE |x Public Policy |x Social Security. |2 bisacsh | |
650 | 7 | |a POLITICAL SCIENCE |x Public Policy |x Social Services & Welfare. |2 bisacsh | |
650 | 7 | |a Social service |x Societies, etc. |2 fast | |
650 | 7 | |a Human services |2 fast | |
650 | 7 | |a Interpersonal relations |2 fast | |
650 | 7 | |a Physician and patient |2 fast | |
700 | 1 | |a Gubrium, Jaber F., |e editor. |1 https://id.oclc.org/worldcat/entity/E39PBJgMwYHqpX8XdpRKDJpMfq |0 http://id.loc.gov/authorities/names/n79054343 | |
700 | 1 | |a Andreassen, Tone Alm, |e editor. |1 https://id.oclc.org/worldcat/entity/E39PBJhXc6jBHv9MYGjmvwmjmd |0 http://id.loc.gov/authorities/names/n2016008264 | |
700 | 1 | |a Solvang, Per, |e editor. |1 https://id.oclc.org/worldcat/entity/E39PCjyJrYTcqdtbQxfw6pdgjC |0 http://id.loc.gov/authorities/names/no2006013148 | |
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776 | 0 | 8 | |i Print version: |t Reimagining the human service relationship. |d New York : Columbia University Press, [2016] |z 9780231171526 |w (DLC) 2015040350 |w (OCoLC)928614628 |
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Datensatz im Suchindex
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adam_text | |
any_adam_object | |
author2 | Gubrium, Jaber F. Andreassen, Tone Alm Solvang, Per |
author2_role | edt edt edt |
author2_variant | j f g jf jfg t a a ta taa p s ps |
author_GND | http://id.loc.gov/authorities/names/n79054343 http://id.loc.gov/authorities/names/n2016008264 http://id.loc.gov/authorities/names/no2006013148 |
author_facet | Gubrium, Jaber F. Andreassen, Tone Alm Solvang, Per |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | H - Social Science |
callnumber-label | HV40 |
callnumber-raw | HV40 .R364 2016eb |
callnumber-search | HV40 .R364 2016eb |
callnumber-sort | HV 240 R364 42016EB |
callnumber-subject | HV - Social Pathology, Criminology |
collection | ZDB-4-EBA |
contents | Preface -- Acknowledgements -- The human service relationship -- From the iron cage to everyday life / by Jaber F. Gubrium -- Service user perspectives -- Professional intervention from a service-user perspective / by Tone Alm Andreassen -- Expertise and ambivalence in user-focused human service work / by Margaretha Järvinen -- Flipping the script : managing and reimagining outpatient addiction treatment / by E. Summerson Carr -- Service users' negotiated identities in a social enterprise and the opportunity for reflection in action / by Eve E. Garrow -- Between control and surrender in terminal illness / by Geraldine Foley & Virpi Timonen -- Professional work -- New relations between "professionals" and disabled service users / by Per Koren Solvang -- The use of elder-clowning to foster relational citizenship in dementia care / by Karen-Lee Miller & Pia Kontos -- Managing the complexity of family contact in child welfare / by Tarja Pösö -- Risk, trust, and the complex sentiments of enacting care / by Amanda Grenier & Cristi Flood -- "Civil disobedience" and conflicting rationalities in elderly care / by Signe Mie Jensen & Kaspar Villadsen -- Reimagined service relationships -- Mental health self-knowledge : crossing borders with recovery colleges and Tojisha Kenkyu / by Tom Shakespeare & Rachael Collins -- Tension and balance in teaching "the patient perspective" to mental health professionals / by Erik Eriksson & Katarina Jacobsson -- Reimagining the doctor-patient relationship / by Ian Greener -- Who's who and who cares? : personal and professional identities in welfare services / by Marian Barnes -- Border work: negotiating shifting regimes of power / by Janet Newman -- Contributors -- Notes -- Index. |
ctrlnum | (OCoLC)951712095 |
dewey-full | 362 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 362 - Social problems and services to groups |
dewey-raw | 362 |
dewey-search | 362 |
dewey-sort | 3362 |
dewey-tens | 360 - Social problems and services; associations |
discipline | Soziologie |
format | Electronic eBook |
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id | ZDB-4-EBA-ocn951712095 |
illustrated | Not Illustrated |
indexdate | 2024-11-27T13:27:14Z |
institution | BVB |
isbn | 9780231541787 0231541783 |
language | English |
oclc_num | 951712095 |
open_access_boolean | |
owner | MAIN DE-863 DE-BY-FWS |
owner_facet | MAIN DE-863 DE-BY-FWS |
physical | 1 online resource (xvi, 349 pages) |
psigel | ZDB-4-EBA |
publishDate | 2016 |
publishDateSearch | 2016 |
publishDateSort | 2016 |
publisher | Columbia University Press, |
record_format | marc |
spelling | Reimagining the human service relationship / Jaber F. Gubrium, Tone Alm Andreassen, and Per Koren Solvang, editors. New York, NY : Columbia University Press, [2016] 1 online resource (xvi, 349 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Print version record. Includes bibliographical references and index. Preface -- Acknowledgements -- The human service relationship -- From the iron cage to everyday life / by Jaber F. Gubrium -- Service user perspectives -- Professional intervention from a service-user perspective / by Tone Alm Andreassen -- Expertise and ambivalence in user-focused human service work / by Margaretha Järvinen -- Flipping the script : managing and reimagining outpatient addiction treatment / by E. Summerson Carr -- Service users' negotiated identities in a social enterprise and the opportunity for reflection in action / by Eve E. Garrow -- Between control and surrender in terminal illness / by Geraldine Foley & Virpi Timonen -- Professional work -- New relations between "professionals" and disabled service users / by Per Koren Solvang -- The use of elder-clowning to foster relational citizenship in dementia care / by Karen-Lee Miller & Pia Kontos -- Managing the complexity of family contact in child welfare / by Tarja Pösö -- Risk, trust, and the complex sentiments of enacting care / by Amanda Grenier & Cristi Flood -- "Civil disobedience" and conflicting rationalities in elderly care / by Signe Mie Jensen & Kaspar Villadsen -- Reimagined service relationships -- Mental health self-knowledge : crossing borders with recovery colleges and Tojisha Kenkyu / by Tom Shakespeare & Rachael Collins -- Tension and balance in teaching "the patient perspective" to mental health professionals / by Erik Eriksson & Katarina Jacobsson -- Reimagining the doctor-patient relationship / by Ian Greener -- Who's who and who cares? : personal and professional identities in welfare services / by Marian Barnes -- Border work: negotiating shifting regimes of power / by Janet Newman -- Contributors -- Notes -- Index. The move toward greater efficiency and accountability in the human services has weakened the bond between users and providers. This book rethinks traditional networks of exchange so that professionals can find new ways to foster trust and collaboration within modern management strategies. The text redefines the contours, roles, institutional divisions, means, and aims of providing and receiving services in child welfare, addiction treatment, social enterprise, doctoring, mental health, and palliative care. Though it advocates an experience-near approach, this book remains sensitive to the ambiguities and competing rationalities of the service relationship. Nevertheless, it proves through everyday examples that the goals of service provision cannot be met without quality, interpersonal interaction. In English. Human services. http://id.loc.gov/authorities/subjects/sh87006649 Physician and patient. http://id.loc.gov/authorities/subjects/sh85101608 Interpersonal relations. http://id.loc.gov/authorities/subjects/sh85067484 Social service Societies, etc. http://id.loc.gov/authorities/subjects/sh85124060 Services sociaux. Relations médecin-patient. social services. aat POLITICAL SCIENCE Public Policy Social Security. bisacsh POLITICAL SCIENCE Public Policy Social Services & Welfare. bisacsh Social service Societies, etc. fast Human services fast Interpersonal relations fast Physician and patient fast Gubrium, Jaber F., editor. https://id.oclc.org/worldcat/entity/E39PBJgMwYHqpX8XdpRKDJpMfq http://id.loc.gov/authorities/names/n79054343 Andreassen, Tone Alm, editor. https://id.oclc.org/worldcat/entity/E39PBJhXc6jBHv9MYGjmvwmjmd http://id.loc.gov/authorities/names/n2016008264 Solvang, Per, editor. https://id.oclc.org/worldcat/entity/E39PCjyJrYTcqdtbQxfw6pdgjC http://id.loc.gov/authorities/names/no2006013148 has work: Reimagining the human service relationship (Text) https://id.oclc.org/worldcat/entity/E39PCH66fCfqBjRdXV9PXpbMHd https://id.oclc.org/worldcat/ontology/hasWork Print version: Reimagining the human service relationship. New York : Columbia University Press, [2016] 9780231171526 (DLC) 2015040350 (OCoLC)928614628 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1260443 Volltext |
spellingShingle | Reimagining the human service relationship / Preface -- Acknowledgements -- The human service relationship -- From the iron cage to everyday life / by Jaber F. Gubrium -- Service user perspectives -- Professional intervention from a service-user perspective / by Tone Alm Andreassen -- Expertise and ambivalence in user-focused human service work / by Margaretha Järvinen -- Flipping the script : managing and reimagining outpatient addiction treatment / by E. Summerson Carr -- Service users' negotiated identities in a social enterprise and the opportunity for reflection in action / by Eve E. Garrow -- Between control and surrender in terminal illness / by Geraldine Foley & Virpi Timonen -- Professional work -- New relations between "professionals" and disabled service users / by Per Koren Solvang -- The use of elder-clowning to foster relational citizenship in dementia care / by Karen-Lee Miller & Pia Kontos -- Managing the complexity of family contact in child welfare / by Tarja Pösö -- Risk, trust, and the complex sentiments of enacting care / by Amanda Grenier & Cristi Flood -- "Civil disobedience" and conflicting rationalities in elderly care / by Signe Mie Jensen & Kaspar Villadsen -- Reimagined service relationships -- Mental health self-knowledge : crossing borders with recovery colleges and Tojisha Kenkyu / by Tom Shakespeare & Rachael Collins -- Tension and balance in teaching "the patient perspective" to mental health professionals / by Erik Eriksson & Katarina Jacobsson -- Reimagining the doctor-patient relationship / by Ian Greener -- Who's who and who cares? : personal and professional identities in welfare services / by Marian Barnes -- Border work: negotiating shifting regimes of power / by Janet Newman -- Contributors -- Notes -- Index. Human services. http://id.loc.gov/authorities/subjects/sh87006649 Physician and patient. http://id.loc.gov/authorities/subjects/sh85101608 Interpersonal relations. http://id.loc.gov/authorities/subjects/sh85067484 Social service Societies, etc. http://id.loc.gov/authorities/subjects/sh85124060 Services sociaux. Relations médecin-patient. social services. aat POLITICAL SCIENCE Public Policy Social Security. bisacsh POLITICAL SCIENCE Public Policy Social Services & Welfare. bisacsh Social service Societies, etc. fast Human services fast Interpersonal relations fast Physician and patient fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh87006649 http://id.loc.gov/authorities/subjects/sh85101608 http://id.loc.gov/authorities/subjects/sh85067484 http://id.loc.gov/authorities/subjects/sh85124060 |
title | Reimagining the human service relationship / |
title_auth | Reimagining the human service relationship / |
title_exact_search | Reimagining the human service relationship / |
title_full | Reimagining the human service relationship / Jaber F. Gubrium, Tone Alm Andreassen, and Per Koren Solvang, editors. |
title_fullStr | Reimagining the human service relationship / Jaber F. Gubrium, Tone Alm Andreassen, and Per Koren Solvang, editors. |
title_full_unstemmed | Reimagining the human service relationship / Jaber F. Gubrium, Tone Alm Andreassen, and Per Koren Solvang, editors. |
title_short | Reimagining the human service relationship / |
title_sort | reimagining the human service relationship |
topic | Human services. http://id.loc.gov/authorities/subjects/sh87006649 Physician and patient. http://id.loc.gov/authorities/subjects/sh85101608 Interpersonal relations. http://id.loc.gov/authorities/subjects/sh85067484 Social service Societies, etc. http://id.loc.gov/authorities/subjects/sh85124060 Services sociaux. Relations médecin-patient. social services. aat POLITICAL SCIENCE Public Policy Social Security. bisacsh POLITICAL SCIENCE Public Policy Social Services & Welfare. bisacsh Social service Societies, etc. fast Human services fast Interpersonal relations fast Physician and patient fast |
topic_facet | Human services. Physician and patient. Interpersonal relations. Social service Societies, etc. Services sociaux. Relations médecin-patient. social services. POLITICAL SCIENCE Public Policy Social Security. POLITICAL SCIENCE Public Policy Social Services & Welfare. Human services Interpersonal relations Physician and patient |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1260443 |
work_keys_str_mv | AT gubriumjaberf reimaginingthehumanservicerelationship AT andreassentonealm reimaginingthehumanservicerelationship AT solvangper reimaginingthehumanservicerelationship |