Communication case studies for health care professionals :: an applied approach /
"The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and pract...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York :
Springer Publishing Company,
[2015]
|
| Ausgabe: | Second edition. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | "The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and practice key interpersonal and health communication skills. It presents 45 communication scenarios for students to critique and rewrite in order to enhance the interpersonal relationships of participants. The second edition builds on the first with the addition of 11 new cases and theoretical discussions of interpersonal, gender, intercultural, organizational, and media communication. Additionally, the new edition analyzes each scenario in detail to facilitate broader use by an interprofessional team and expand awareness of the specific skills needed by each health care professional. The new Take-Away Considerations feature at the end of each case study reinforces an understanding of the elements of effective communication. With an eye to time management, each chapter includes effective and ineffective examples of interpersonal communication and interpersonal relationship building. Cases follow the same format including theoretical underpinnings of a particular skill or set of communication skills, an overview of key topics, initial interaction (for role play or analysis), discussion questions (with space for answers), interactive activities and an alternate interaction highlighting more effective communication behaviors, follow-up discussion, key points, and Take-Away Considerations. Scenarios can be used for role play and follow-up discussion in the classroom, for small group work, or individually, as well as in the simulation center and for interprofessional education courses."--Back cover |
| Beschreibung: | Preceded by: Interactive case studies in health communication / Michael P. Pagano. ©2010. |
| Beschreibung: | 1 online resource |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9780826125187 0826125182 1322331952 9781322331959 |
Internformat
MARC
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| 100 | 1 | |a Pagano, Michael P., |e author. | |
| 240 | 1 | 0 | |a Interactive case studies in health communication |
| 245 | 1 | 0 | |a Communication case studies for health care professionals : |b an applied approach / |c Michael P. Pagano. |
| 250 | |a Second edition. | ||
| 264 | 1 | |a New York : |b Springer Publishing Company, |c [2015] | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 500 | |a Preceded by: Interactive case studies in health communication / Michael P. Pagano. ©2010. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a pt. I: Provider Communication : Learning to talk like a health care provider -- See one, do one, teach one -- The biomedical model -- The biopsychosocial model -- Autonomy is a myth -- Bad news -- Closings -- Follow-up -- I've got the license, so we're doing it my way -- I just need to put your information in the computer. -- pt. II: Patient Communication : What's wrong with me? -- I understand -- It's been 2 hours -- I have a STD? -- Why do I have to wait for an MRI? -- I'm feeling better, but ... -- We don't know what to do -- I hurt my back -- I need a generic -- The nurses paid more attention to the computer than they did to me. -- pt. III: The Media and Health Communication : Erectile dysfunction -- I've got a defibrillator -- I saw this ad on television -- Education or promotion? -- How about cereal for my cholesterol? -- Are vaccines safe? -- The billboard said CyberKnife was the best way to go -- We need to improve our press Ganey Scores -- You posted what on Facebook? -- pt. IV: The Role of Third Parties in Health Communication : How safe are generics? -- I can't work -- You'll fell better recovering at home -- I only have 9 minutes or so -- Why don't you tell me about it? -- We'll have you come back for the stress test. -- pt. V: Culture and Health Communication : We just need to get through the chemo -- No hablo espanol -- Health Insurance Portability and Accountability Act (HIPAA) -- When can my employee return to work? -- Please take off your clothes and put on this gown -- Don't tell my wife she's dying -- What's an interdisciplinary meeting? -- Quality of life versus disease management -- Why am I not seeing a doctor? -- I shouldn't have to wait; I have insurance. | |
| 520 | |a "The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and practice key interpersonal and health communication skills. It presents 45 communication scenarios for students to critique and rewrite in order to enhance the interpersonal relationships of participants. The second edition builds on the first with the addition of 11 new cases and theoretical discussions of interpersonal, gender, intercultural, organizational, and media communication. Additionally, the new edition analyzes each scenario in detail to facilitate broader use by an interprofessional team and expand awareness of the specific skills needed by each health care professional. The new Take-Away Considerations feature at the end of each case study reinforces an understanding of the elements of effective communication. With an eye to time management, each chapter includes effective and ineffective examples of interpersonal communication and interpersonal relationship building. Cases follow the same format including theoretical underpinnings of a particular skill or set of communication skills, an overview of key topics, initial interaction (for role play or analysis), discussion questions (with space for answers), interactive activities and an alternate interaction highlighting more effective communication behaviors, follow-up discussion, key points, and Take-Away Considerations. Scenarios can be used for role play and follow-up discussion in the classroom, for small group work, or individually, as well as in the simulation center and for interprofessional education courses."--Back cover | ||
| 546 | |a English. | ||
| 650 | 0 | |a Communication in medicine |v Case studies. | |
| 650 | 0 | |a Physician and patient |v Case studies. | |
| 650 | 0 | |a Medical personnel and patient. |0 http://id.loc.gov/authorities/subjects/sh85083000 | |
| 650 | 0 | |a Communication. |0 http://id.loc.gov/authorities/subjects/sh85029027 | |
| 650 | 0 | |a Misinformation. |0 http://id.loc.gov/authorities/subjects/sh2022005564 | |
| 650 | 0 | |a Cultural competence. |0 http://id.loc.gov/authorities/subjects/sh2009005565 | |
| 650 | 1 | 2 | |a Professional-Patient Relations |
| 650 | 2 | 2 | |a Communication |0 https://id.nlm.nih.gov/mesh/D003142 |
| 650 | 2 | 2 | |a Cultural Competency |
| 650 | 2 | 2 | |a Interdisciplinary Communication |
| 650 | 6 | |a Communication en médecine |v Études de cas. | |
| 650 | 6 | |a Relations médecin-patient |v Études de cas. | |
| 650 | 6 | |a Relations personnel médical-patient. | |
| 650 | 6 | |a Communication. | |
| 650 | 6 | |a Information. | |
| 650 | 6 | |a Mésinformation. | |
| 650 | 6 | |a Compétence culturelle. | |
| 650 | 7 | |a HEALTH & FITNESS |x Holism. |2 bisacsh | |
| 650 | 7 | |a HEALTH & FITNESS |x Reference. |2 bisacsh | |
| 650 | 7 | |a MEDICAL |x Alternative Medicine. |2 bisacsh | |
| 650 | 7 | |a MEDICAL |x Atlases. |2 bisacsh | |
| 650 | 7 | |a MEDICAL |x Essays. |2 bisacsh | |
| 650 | 7 | |a MEDICAL |x Family & General Practice. |2 bisacsh | |
| 650 | 7 | |a MEDICAL |x Holistic Medicine. |2 bisacsh | |
| 650 | 7 | |a MEDICAL |x Osteopathy. |2 bisacsh | |
| 650 | 7 | |a Medical personnel and patient |2 fast | |
| 650 | 7 | |a Communication |2 fast | |
| 650 | 7 | |a Communication in medicine |2 fast | |
| 650 | 7 | |a Physician and patient |2 fast | |
| 655 | 2 | |a Case Reports |0 https://id.nlm.nih.gov/mesh/D002363 | |
| 655 | 7 | |a Case studies |2 fast | |
| 655 | 7 | |a Case studies. |2 lcgft |0 http://id.loc.gov/authorities/genreForms/gf2017026140 | |
| 655 | 7 | |a Études de cas. |2 rvmgf | |
| 758 | |i has work: |a Communication Case Studies for Health Care Professionals (Text) |1 https://id.oclc.org/worldcat/entity/E39PCYDx3PrDc9qBcrRGF9gFrq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Pagano, Michael P. |s Interactive case studies in health communication. |t Communication case studies for health care professionals. |b Second edition |z 9780826125170 |w (DLC) 2014035330 |w (OCoLC)890851058 |
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Datensatz im Suchindex
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| _version_ | 1816882294652141568 |
| adam_text | |
| any_adam_object | |
| author | Pagano, Michael P. |
| author_facet | Pagano, Michael P. |
| author_role | aut |
| author_sort | Pagano, Michael P. |
| author_variant | m p p mp mpp |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | R - Medicine |
| callnumber-label | R118 |
| callnumber-raw | R118 |
| callnumber-search | R118 |
| callnumber-sort | R 3118 |
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| collection | ZDB-4-EBA |
| contents | pt. I: Provider Communication : Learning to talk like a health care provider -- See one, do one, teach one -- The biomedical model -- The biopsychosocial model -- Autonomy is a myth -- Bad news -- Closings -- Follow-up -- I've got the license, so we're doing it my way -- I just need to put your information in the computer. -- pt. II: Patient Communication : What's wrong with me? -- I understand -- It's been 2 hours -- I have a STD? -- Why do I have to wait for an MRI? -- I'm feeling better, but ... -- We don't know what to do -- I hurt my back -- I need a generic -- The nurses paid more attention to the computer than they did to me. -- pt. III: The Media and Health Communication : Erectile dysfunction -- I've got a defibrillator -- I saw this ad on television -- Education or promotion? -- How about cereal for my cholesterol? -- Are vaccines safe? -- The billboard said CyberKnife was the best way to go -- We need to improve our press Ganey Scores -- You posted what on Facebook? -- pt. IV: The Role of Third Parties in Health Communication : How safe are generics? -- I can't work -- You'll fell better recovering at home -- I only have 9 minutes or so -- Why don't you tell me about it? -- We'll have you come back for the stress test. -- pt. V: Culture and Health Communication : We just need to get through the chemo -- No hablo espanol -- Health Insurance Portability and Accountability Act (HIPAA) -- When can my employee return to work? -- Please take off your clothes and put on this gown -- Don't tell my wife she's dying -- What's an interdisciplinary meeting? -- Quality of life versus disease management -- Why am I not seeing a doctor? -- I shouldn't have to wait; I have insurance. |
| ctrlnum | (OCoLC)896826580 |
| dewey-full | 610.69/6 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 610 - Medicine and health |
| dewey-raw | 610.69/6 |
| dewey-search | 610.69/6 |
| dewey-sort | 3610.69 16 |
| dewey-tens | 610 - Medicine and health |
| discipline | Medizin |
| edition | Second edition. |
| format | Electronic eBook |
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III: The Media and Health Communication : Erectile dysfunction -- I've got a defibrillator -- I saw this ad on television -- Education or promotion? -- How about cereal for my cholesterol? -- Are vaccines safe? -- The billboard said CyberKnife was the best way to go -- We need to improve our press Ganey Scores -- You posted what on Facebook? -- pt. IV: The Role of Third Parties in Health Communication : How safe are generics? -- I can't work -- You'll fell better recovering at home -- I only have 9 minutes or so -- Why don't you tell me about it? -- We'll have you come back for the stress test. -- pt. 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| genre | Case Reports https://id.nlm.nih.gov/mesh/D002363 Case studies fast Case studies. lcgft http://id.loc.gov/authorities/genreForms/gf2017026140 Études de cas. rvmgf |
| genre_facet | Case Reports Case studies Case studies. Études de cas. |
| id | ZDB-4-EBA-ocn896826580 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-27T13:26:20Z |
| institution | BVB |
| isbn | 9780826125187 0826125182 1322331952 9781322331959 |
| language | English |
| oclc_num | 896826580 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource |
| psigel | ZDB-4-EBA |
| publishDate | 2015 |
| publishDateSearch | 2015 |
| publishDateSort | 2015 |
| publisher | Springer Publishing Company, |
| record_format | marc |
| spelling | Pagano, Michael P., author. Interactive case studies in health communication Communication case studies for health care professionals : an applied approach / Michael P. Pagano. Second edition. New York : Springer Publishing Company, [2015] 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier data file Preceded by: Interactive case studies in health communication / Michael P. Pagano. ©2010. Includes bibliographical references and index. Print version record. pt. I: Provider Communication : Learning to talk like a health care provider -- See one, do one, teach one -- The biomedical model -- The biopsychosocial model -- Autonomy is a myth -- Bad news -- Closings -- Follow-up -- I've got the license, so we're doing it my way -- I just need to put your information in the computer. -- pt. II: Patient Communication : What's wrong with me? -- I understand -- It's been 2 hours -- I have a STD? -- Why do I have to wait for an MRI? -- I'm feeling better, but ... -- We don't know what to do -- I hurt my back -- I need a generic -- The nurses paid more attention to the computer than they did to me. -- pt. III: The Media and Health Communication : Erectile dysfunction -- I've got a defibrillator -- I saw this ad on television -- Education or promotion? -- How about cereal for my cholesterol? -- Are vaccines safe? -- The billboard said CyberKnife was the best way to go -- We need to improve our press Ganey Scores -- You posted what on Facebook? -- pt. IV: The Role of Third Parties in Health Communication : How safe are generics? -- I can't work -- You'll fell better recovering at home -- I only have 9 minutes or so -- Why don't you tell me about it? -- We'll have you come back for the stress test. -- pt. V: Culture and Health Communication : We just need to get through the chemo -- No hablo espanol -- Health Insurance Portability and Accountability Act (HIPAA) -- When can my employee return to work? -- Please take off your clothes and put on this gown -- Don't tell my wife she's dying -- What's an interdisciplinary meeting? -- Quality of life versus disease management -- Why am I not seeing a doctor? -- I shouldn't have to wait; I have insurance. "The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and practice key interpersonal and health communication skills. It presents 45 communication scenarios for students to critique and rewrite in order to enhance the interpersonal relationships of participants. The second edition builds on the first with the addition of 11 new cases and theoretical discussions of interpersonal, gender, intercultural, organizational, and media communication. Additionally, the new edition analyzes each scenario in detail to facilitate broader use by an interprofessional team and expand awareness of the specific skills needed by each health care professional. The new Take-Away Considerations feature at the end of each case study reinforces an understanding of the elements of effective communication. With an eye to time management, each chapter includes effective and ineffective examples of interpersonal communication and interpersonal relationship building. Cases follow the same format including theoretical underpinnings of a particular skill or set of communication skills, an overview of key topics, initial interaction (for role play or analysis), discussion questions (with space for answers), interactive activities and an alternate interaction highlighting more effective communication behaviors, follow-up discussion, key points, and Take-Away Considerations. Scenarios can be used for role play and follow-up discussion in the classroom, for small group work, or individually, as well as in the simulation center and for interprofessional education courses."--Back cover English. Communication in medicine Case studies. Physician and patient Case studies. Medical personnel and patient. http://id.loc.gov/authorities/subjects/sh85083000 Communication. http://id.loc.gov/authorities/subjects/sh85029027 Misinformation. http://id.loc.gov/authorities/subjects/sh2022005564 Cultural competence. http://id.loc.gov/authorities/subjects/sh2009005565 Professional-Patient Relations Communication https://id.nlm.nih.gov/mesh/D003142 Cultural Competency Interdisciplinary Communication Communication en médecine Études de cas. Relations médecin-patient Études de cas. Relations personnel médical-patient. Communication. Information. Mésinformation. Compétence culturelle. HEALTH & FITNESS Holism. bisacsh HEALTH & FITNESS Reference. bisacsh MEDICAL Alternative Medicine. bisacsh MEDICAL Atlases. bisacsh MEDICAL Essays. bisacsh MEDICAL Family & General Practice. bisacsh MEDICAL Holistic Medicine. bisacsh MEDICAL Osteopathy. bisacsh Medical personnel and patient fast Communication fast Communication in medicine fast Physician and patient fast Case Reports https://id.nlm.nih.gov/mesh/D002363 Case studies fast Case studies. lcgft http://id.loc.gov/authorities/genreForms/gf2017026140 Études de cas. rvmgf has work: Communication Case Studies for Health Care Professionals (Text) https://id.oclc.org/worldcat/entity/E39PCYDx3PrDc9qBcrRGF9gFrq https://id.oclc.org/worldcat/ontology/hasWork Print version: Pagano, Michael P. Interactive case studies in health communication. Communication case studies for health care professionals. Second edition 9780826125170 (DLC) 2014035330 (OCoLC)890851058 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=910074 Volltext |
| spellingShingle | Pagano, Michael P. Communication case studies for health care professionals : an applied approach / pt. I: Provider Communication : Learning to talk like a health care provider -- See one, do one, teach one -- The biomedical model -- The biopsychosocial model -- Autonomy is a myth -- Bad news -- Closings -- Follow-up -- I've got the license, so we're doing it my way -- I just need to put your information in the computer. -- pt. II: Patient Communication : What's wrong with me? -- I understand -- It's been 2 hours -- I have a STD? -- Why do I have to wait for an MRI? -- I'm feeling better, but ... -- We don't know what to do -- I hurt my back -- I need a generic -- The nurses paid more attention to the computer than they did to me. -- pt. III: The Media and Health Communication : Erectile dysfunction -- I've got a defibrillator -- I saw this ad on television -- Education or promotion? -- How about cereal for my cholesterol? -- Are vaccines safe? -- The billboard said CyberKnife was the best way to go -- We need to improve our press Ganey Scores -- You posted what on Facebook? -- pt. IV: The Role of Third Parties in Health Communication : How safe are generics? -- I can't work -- You'll fell better recovering at home -- I only have 9 minutes or so -- Why don't you tell me about it? -- We'll have you come back for the stress test. -- pt. V: Culture and Health Communication : We just need to get through the chemo -- No hablo espanol -- Health Insurance Portability and Accountability Act (HIPAA) -- When can my employee return to work? -- Please take off your clothes and put on this gown -- Don't tell my wife she's dying -- What's an interdisciplinary meeting? -- Quality of life versus disease management -- Why am I not seeing a doctor? -- I shouldn't have to wait; I have insurance. Communication in medicine Case studies. Physician and patient Case studies. Medical personnel and patient. http://id.loc.gov/authorities/subjects/sh85083000 Communication. http://id.loc.gov/authorities/subjects/sh85029027 Misinformation. http://id.loc.gov/authorities/subjects/sh2022005564 Cultural competence. http://id.loc.gov/authorities/subjects/sh2009005565 Professional-Patient Relations Communication https://id.nlm.nih.gov/mesh/D003142 Cultural Competency Interdisciplinary Communication Communication en médecine Études de cas. Relations médecin-patient Études de cas. Relations personnel médical-patient. Communication. Information. Mésinformation. Compétence culturelle. HEALTH & FITNESS Holism. bisacsh HEALTH & FITNESS Reference. bisacsh MEDICAL Alternative Medicine. bisacsh MEDICAL Atlases. bisacsh MEDICAL Essays. bisacsh MEDICAL Family & General Practice. bisacsh MEDICAL Holistic Medicine. bisacsh MEDICAL Osteopathy. bisacsh Medical personnel and patient fast Communication fast Communication in medicine fast Physician and patient fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85083000 http://id.loc.gov/authorities/subjects/sh85029027 http://id.loc.gov/authorities/subjects/sh2022005564 http://id.loc.gov/authorities/subjects/sh2009005565 https://id.nlm.nih.gov/mesh/D003142 https://id.nlm.nih.gov/mesh/D002363 http://id.loc.gov/authorities/genreForms/gf2017026140 |
| title | Communication case studies for health care professionals : an applied approach / |
| title_alt | Interactive case studies in health communication |
| title_auth | Communication case studies for health care professionals : an applied approach / |
| title_exact_search | Communication case studies for health care professionals : an applied approach / |
| title_full | Communication case studies for health care professionals : an applied approach / Michael P. Pagano. |
| title_fullStr | Communication case studies for health care professionals : an applied approach / Michael P. Pagano. |
| title_full_unstemmed | Communication case studies for health care professionals : an applied approach / Michael P. Pagano. |
| title_short | Communication case studies for health care professionals : |
| title_sort | communication case studies for health care professionals an applied approach |
| title_sub | an applied approach / |
| topic | Communication in medicine Case studies. Physician and patient Case studies. Medical personnel and patient. http://id.loc.gov/authorities/subjects/sh85083000 Communication. http://id.loc.gov/authorities/subjects/sh85029027 Misinformation. http://id.loc.gov/authorities/subjects/sh2022005564 Cultural competence. http://id.loc.gov/authorities/subjects/sh2009005565 Professional-Patient Relations Communication https://id.nlm.nih.gov/mesh/D003142 Cultural Competency Interdisciplinary Communication Communication en médecine Études de cas. Relations médecin-patient Études de cas. Relations personnel médical-patient. Communication. Information. Mésinformation. Compétence culturelle. HEALTH & FITNESS Holism. bisacsh HEALTH & FITNESS Reference. bisacsh MEDICAL Alternative Medicine. bisacsh MEDICAL Atlases. bisacsh MEDICAL Essays. bisacsh MEDICAL Family & General Practice. bisacsh MEDICAL Holistic Medicine. bisacsh MEDICAL Osteopathy. bisacsh Medical personnel and patient fast Communication fast Communication in medicine fast Physician and patient fast |
| topic_facet | Communication in medicine Case studies. Physician and patient Case studies. Medical personnel and patient. Communication. Misinformation. Cultural competence. Professional-Patient Relations Communication Cultural Competency Interdisciplinary Communication Communication en médecine Études de cas. Relations médecin-patient Études de cas. Relations personnel médical-patient. Information. Mésinformation. Compétence culturelle. HEALTH & FITNESS Holism. HEALTH & FITNESS Reference. MEDICAL Alternative Medicine. MEDICAL Atlases. MEDICAL Essays. MEDICAL Family & General Practice. MEDICAL Holistic Medicine. MEDICAL Osteopathy. Medical personnel and patient Communication in medicine Physician and patient Case Reports Case studies Case studies. Études de cas. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=910074 |
| work_keys_str_mv | AT paganomichaelp interactivecasestudiesinhealthcommunication AT paganomichaelp communicationcasestudiesforhealthcareprofessionalsanappliedapproach |