Producing and managing restricted activities :: avoidance and withholding in institutional interaction /
Previous studies of clinical settings show that patients exhibit an orientation towards an institutional restriction against them proposing treatment solutions for their medical condition. In this paper we demonstrate how that restriction is relaxed in a particular clinical setting, that of audiolog...
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam ; Philadelphia :
John Benjamins Publishing Company,
[2015]
|
| Schriftenreihe: | Pragmatics & beyond ;
new ser., 255. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Previous studies of clinical settings show that patients exhibit an orientation towards an institutional restriction against them proposing treatment solutions for their medical condition. In this paper we demonstrate how that restriction is relaxed in a particular clinical setting, that of audiology. Focusing on video-recorded interactions in a Danish audiology clinic, we show how patients freely offer suggestions for their own treatment, even in cases where a treatment solution has already been provided by the audiologist. We further illustrate how audiologists respond to patients' treatment. |
| Beschreibung: | 1 online resource. |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9789027269096 9027269092 9027256608 9789027256607 1336200839 9781336200838 |
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| 588 | 0 | |a Print version record and CIP data provided by publisher. | |
| 505 | 0 | |a Producing and Managing Restricted Activities; Editorial page; Title page; LCC data; Table of contents; Producing and managing restricted activities: An introduction to avoidance and withholding in instit; 1. Overview; 2. Methodological and theoretical background; 3. Prior work on avoidance; 4. Terminological issues in the CA literature; 5. Situating the collection; References; Assessments, interrogatives, and semi-scripted talk in managing a restriction on advising; 1. Introduction; 2. The management of advice in institutional interactions; 3. Interrogatives in institutional interactions. | |
| 505 | 8 | |a 4. Assessments as advice5. About the data; 6. Analysis; 7. Discussion; 8. Conclusion; Acknowledgements; References; Avoiding giving advice in telephone counselling for children and young people: Empowerment as practi; 1. Introduction; 2. Problem presentation and the relevance of help; 3. Minimising normativity and asymmetry in proposing solutions; 4. Focusing on the 'teller and her experiences' in managing advice and advice resistance; 5. Pursuing client engagement; 6. Inviting (re- )assessment; 7. Attributing ownership of ideas to the client. | |
| 505 | 8 | |a 8. Avoiding giving advice: Empowerment as practical actionAcknowledgements; References; Withholding explicit assessments in tourist-office talk; 1. Introduction; 2. Data; 3. Previous work on assessments; 4. Withholding explicit assessments in tourist-office talk; 5. Discussion; References; "But whose side are you on?" Doing being independent in telephone-mediated dispute resolution; 1. Introduction; 2. Affiliation, troubles talk and complaints; 3. Independence and institutional talk-in-interaction; 4. The institutional context of the present study. | |
| 505 | 8 | |a 5. Independent dispute resolution in practice6. Responding to the initial formulation of trouble; 7. Explanation of the service as independent; 8. Launching institutionally relevant actions; 9. Acknowledging emotional displays; 10. Affiliation prior to call closing; 11. Discussion; References; "Don't tell him just help him": Restricted interactional activity during a classroom writing lesson; 1. Introduction; 2. The data; 3. Analysis; 4. Discussion; 5. Conclusion; References; "I'll suggest that to your doctor": Managing interactional restrictions to treatment provision in se; 1. Introduction. | |
| 505 | 8 | |a 2. Treatment discussions in healthcare encounters3. Analysis; 4. Discussion: Managing restricted interactional practices in the obesity clinic; Acknowledgements; References; Linguistic and interactional restrictions in an outpatient clinic: The challenge of delivering the d; 1. Introduction; 2. The data; 3. Conclusions; References; Responses to indirect complaints as restricted activities in Therapeutic Community meetings; 1. Introduction; 2. Data; 3. Ignoring a resident's turn carrying a complaint; 4. Avoiding attending the complaint-components of a resident's turn; 5. Summary and comment. | |
| 520 | |a Previous studies of clinical settings show that patients exhibit an orientation towards an institutional restriction against them proposing treatment solutions for their medical condition. In this paper we demonstrate how that restriction is relaxed in a particular clinical setting, that of audiology. Focusing on video-recorded interactions in a Danish audiology clinic, we show how patients freely offer suggestions for their own treatment, even in cases where a treatment solution has already been provided by the audiologist. We further illustrate how audiologists respond to patients' treatment. | ||
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| contents | Producing and Managing Restricted Activities; Editorial page; Title page; LCC data; Table of contents; Producing and managing restricted activities: An introduction to avoidance and withholding in instit; 1. Overview; 2. Methodological and theoretical background; 3. Prior work on avoidance; 4. Terminological issues in the CA literature; 5. Situating the collection; References; Assessments, interrogatives, and semi-scripted talk in managing a restriction on advising; 1. Introduction; 2. The management of advice in institutional interactions; 3. Interrogatives in institutional interactions. 4. Assessments as advice5. About the data; 6. Analysis; 7. Discussion; 8. Conclusion; Acknowledgements; References; Avoiding giving advice in telephone counselling for children and young people: Empowerment as practi; 1. Introduction; 2. Problem presentation and the relevance of help; 3. Minimising normativity and asymmetry in proposing solutions; 4. Focusing on the 'teller and her experiences' in managing advice and advice resistance; 5. Pursuing client engagement; 6. Inviting (re- )assessment; 7. Attributing ownership of ideas to the client. 8. Avoiding giving advice: Empowerment as practical actionAcknowledgements; References; Withholding explicit assessments in tourist-office talk; 1. Introduction; 2. Data; 3. Previous work on assessments; 4. Withholding explicit assessments in tourist-office talk; 5. Discussion; References; "But whose side are you on?" Doing being independent in telephone-mediated dispute resolution; 1. Introduction; 2. Affiliation, troubles talk and complaints; 3. Independence and institutional talk-in-interaction; 4. The institutional context of the present study. 5. Independent dispute resolution in practice6. Responding to the initial formulation of trouble; 7. Explanation of the service as independent; 8. Launching institutionally relevant actions; 9. Acknowledging emotional displays; 10. Affiliation prior to call closing; 11. Discussion; References; "Don't tell him just help him": Restricted interactional activity during a classroom writing lesson; 1. Introduction; 2. The data; 3. Analysis; 4. Discussion; 5. Conclusion; References; "I'll suggest that to your doctor": Managing interactional restrictions to treatment provision in se; 1. Introduction. 2. Treatment discussions in healthcare encounters3. Analysis; 4. Discussion: Managing restricted interactional practices in the obesity clinic; Acknowledgements; References; Linguistic and interactional restrictions in an outpatient clinic: The challenge of delivering the d; 1. Introduction; 2. The data; 3. Conclusions; References; Responses to indirect complaints as restricted activities in Therapeutic Community meetings; 1. Introduction; 2. Data; 3. Ignoring a resident's turn carrying a complaint; 4. Avoiding attending the complaint-components of a resident's turn; 5. Summary and comment. |
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| id | ZDB-4-EBA-ocn894149570 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-27T13:26:17Z |
| institution | BVB |
| isbn | 9789027269096 9027269092 9027256608 9789027256607 1336200839 9781336200838 |
| language | English |
| lccn | 2014042993 |
| oclc_num | 894149570 |
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| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource. |
| psigel | ZDB-4-EBA |
| publishDate | 2015 |
| publishDateSearch | 2015 |
| publishDateSort | 2015 |
| publisher | John Benjamins Publishing Company, |
| record_format | marc |
| series | Pragmatics & beyond ; |
| series2 | Pragmatics & beyond ; |
| spelling | Producing and managing restricted activities : avoidance and withholding in institutional interaction / edited by Fabienne H.G. Chevalier, University of Nottingham ; John Moore, Olivet College. Amsterdam ; Philadelphia : John Benjamins Publishing Company, [2015] ©2015 1 online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier Pragmatics & beyond ; new series volume 255 Includes bibliographical references and index. Print version record and CIP data provided by publisher. Producing and Managing Restricted Activities; Editorial page; Title page; LCC data; Table of contents; Producing and managing restricted activities: An introduction to avoidance and withholding in instit; 1. Overview; 2. Methodological and theoretical background; 3. Prior work on avoidance; 4. Terminological issues in the CA literature; 5. Situating the collection; References; Assessments, interrogatives, and semi-scripted talk in managing a restriction on advising; 1. Introduction; 2. The management of advice in institutional interactions; 3. Interrogatives in institutional interactions. 4. Assessments as advice5. About the data; 6. Analysis; 7. Discussion; 8. Conclusion; Acknowledgements; References; Avoiding giving advice in telephone counselling for children and young people: Empowerment as practi; 1. Introduction; 2. Problem presentation and the relevance of help; 3. Minimising normativity and asymmetry in proposing solutions; 4. Focusing on the 'teller and her experiences' in managing advice and advice resistance; 5. Pursuing client engagement; 6. Inviting (re- )assessment; 7. Attributing ownership of ideas to the client. 8. Avoiding giving advice: Empowerment as practical actionAcknowledgements; References; Withholding explicit assessments in tourist-office talk; 1. Introduction; 2. Data; 3. Previous work on assessments; 4. Withholding explicit assessments in tourist-office talk; 5. Discussion; References; "But whose side are you on?" Doing being independent in telephone-mediated dispute resolution; 1. Introduction; 2. Affiliation, troubles talk and complaints; 3. Independence and institutional talk-in-interaction; 4. The institutional context of the present study. 5. Independent dispute resolution in practice6. Responding to the initial formulation of trouble; 7. Explanation of the service as independent; 8. Launching institutionally relevant actions; 9. Acknowledging emotional displays; 10. Affiliation prior to call closing; 11. Discussion; References; "Don't tell him just help him": Restricted interactional activity during a classroom writing lesson; 1. Introduction; 2. The data; 3. Analysis; 4. Discussion; 5. Conclusion; References; "I'll suggest that to your doctor": Managing interactional restrictions to treatment provision in se; 1. Introduction. 2. Treatment discussions in healthcare encounters3. Analysis; 4. Discussion: Managing restricted interactional practices in the obesity clinic; Acknowledgements; References; Linguistic and interactional restrictions in an outpatient clinic: The challenge of delivering the d; 1. Introduction; 2. The data; 3. Conclusions; References; Responses to indirect complaints as restricted activities in Therapeutic Community meetings; 1. Introduction; 2. Data; 3. Ignoring a resident's turn carrying a complaint; 4. Avoiding attending the complaint-components of a resident's turn; 5. Summary and comment. Previous studies of clinical settings show that patients exhibit an orientation towards an institutional restriction against them proposing treatment solutions for their medical condition. In this paper we demonstrate how that restriction is relaxed in a particular clinical setting, that of audiology. Focusing on video-recorded interactions in a Danish audiology clinic, we show how patients freely offer suggestions for their own treatment, even in cases where a treatment solution has already been provided by the audiologist. We further illustrate how audiologists respond to patients' treatment. English. Sublanguage. http://id.loc.gov/authorities/subjects/sh85129472 Conversation analysis. http://id.loc.gov/authorities/subjects/sh94001018 Verbal behavior. http://id.loc.gov/authorities/subjects/sh85142797 Communication in human services. http://id.loc.gov/authorities/subjects/sh88006935 Communication in medicine. http://id.loc.gov/authorities/subjects/sh85029080 Langues de spécialité. Analyse de la conversation. Comportement verbal. Communication dans les services sociaux. Communication en médecine. PSYCHOLOGY Social Psychology. bisacsh Communication in human services fast Communication in medicine fast Conversation analysis fast Sublanguage fast Verbal behavior fast Languages & Literatures. hilcc Philology & Linguistics. hilcc Chevalier, Fabienne H. G., editor. Print version: Producing and managing restricted activities. Amsterdam ; Philadelphia : John Benjamins Publishing Company, [2015] 9789027256607 (DLC) 2014038688 Pragmatics & beyond ; new ser., 255. FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=966442 Volltext |
| spellingShingle | Producing and managing restricted activities : avoidance and withholding in institutional interaction / Pragmatics & beyond ; Producing and Managing Restricted Activities; Editorial page; Title page; LCC data; Table of contents; Producing and managing restricted activities: An introduction to avoidance and withholding in instit; 1. Overview; 2. Methodological and theoretical background; 3. Prior work on avoidance; 4. Terminological issues in the CA literature; 5. Situating the collection; References; Assessments, interrogatives, and semi-scripted talk in managing a restriction on advising; 1. Introduction; 2. The management of advice in institutional interactions; 3. Interrogatives in institutional interactions. 4. Assessments as advice5. About the data; 6. Analysis; 7. Discussion; 8. Conclusion; Acknowledgements; References; Avoiding giving advice in telephone counselling for children and young people: Empowerment as practi; 1. Introduction; 2. Problem presentation and the relevance of help; 3. Minimising normativity and asymmetry in proposing solutions; 4. Focusing on the 'teller and her experiences' in managing advice and advice resistance; 5. Pursuing client engagement; 6. Inviting (re- )assessment; 7. Attributing ownership of ideas to the client. 8. Avoiding giving advice: Empowerment as practical actionAcknowledgements; References; Withholding explicit assessments in tourist-office talk; 1. Introduction; 2. Data; 3. Previous work on assessments; 4. Withholding explicit assessments in tourist-office talk; 5. Discussion; References; "But whose side are you on?" Doing being independent in telephone-mediated dispute resolution; 1. Introduction; 2. Affiliation, troubles talk and complaints; 3. Independence and institutional talk-in-interaction; 4. The institutional context of the present study. 5. Independent dispute resolution in practice6. Responding to the initial formulation of trouble; 7. Explanation of the service as independent; 8. Launching institutionally relevant actions; 9. Acknowledging emotional displays; 10. Affiliation prior to call closing; 11. Discussion; References; "Don't tell him just help him": Restricted interactional activity during a classroom writing lesson; 1. Introduction; 2. The data; 3. Analysis; 4. Discussion; 5. Conclusion; References; "I'll suggest that to your doctor": Managing interactional restrictions to treatment provision in se; 1. Introduction. 2. Treatment discussions in healthcare encounters3. Analysis; 4. Discussion: Managing restricted interactional practices in the obesity clinic; Acknowledgements; References; Linguistic and interactional restrictions in an outpatient clinic: The challenge of delivering the d; 1. Introduction; 2. The data; 3. Conclusions; References; Responses to indirect complaints as restricted activities in Therapeutic Community meetings; 1. Introduction; 2. Data; 3. Ignoring a resident's turn carrying a complaint; 4. Avoiding attending the complaint-components of a resident's turn; 5. Summary and comment. Sublanguage. http://id.loc.gov/authorities/subjects/sh85129472 Conversation analysis. http://id.loc.gov/authorities/subjects/sh94001018 Verbal behavior. http://id.loc.gov/authorities/subjects/sh85142797 Communication in human services. http://id.loc.gov/authorities/subjects/sh88006935 Communication in medicine. http://id.loc.gov/authorities/subjects/sh85029080 Langues de spécialité. Analyse de la conversation. Comportement verbal. Communication dans les services sociaux. Communication en médecine. PSYCHOLOGY Social Psychology. bisacsh Communication in human services fast Communication in medicine fast Conversation analysis fast Sublanguage fast Verbal behavior fast Languages & Literatures. hilcc Philology & Linguistics. hilcc |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85129472 http://id.loc.gov/authorities/subjects/sh94001018 http://id.loc.gov/authorities/subjects/sh85142797 http://id.loc.gov/authorities/subjects/sh88006935 http://id.loc.gov/authorities/subjects/sh85029080 |
| title | Producing and managing restricted activities : avoidance and withholding in institutional interaction / |
| title_auth | Producing and managing restricted activities : avoidance and withholding in institutional interaction / |
| title_exact_search | Producing and managing restricted activities : avoidance and withholding in institutional interaction / |
| title_full | Producing and managing restricted activities : avoidance and withholding in institutional interaction / edited by Fabienne H.G. Chevalier, University of Nottingham ; John Moore, Olivet College. |
| title_fullStr | Producing and managing restricted activities : avoidance and withholding in institutional interaction / edited by Fabienne H.G. Chevalier, University of Nottingham ; John Moore, Olivet College. |
| title_full_unstemmed | Producing and managing restricted activities : avoidance and withholding in institutional interaction / edited by Fabienne H.G. Chevalier, University of Nottingham ; John Moore, Olivet College. |
| title_short | Producing and managing restricted activities : |
| title_sort | producing and managing restricted activities avoidance and withholding in institutional interaction |
| title_sub | avoidance and withholding in institutional interaction / |
| topic | Sublanguage. http://id.loc.gov/authorities/subjects/sh85129472 Conversation analysis. http://id.loc.gov/authorities/subjects/sh94001018 Verbal behavior. http://id.loc.gov/authorities/subjects/sh85142797 Communication in human services. http://id.loc.gov/authorities/subjects/sh88006935 Communication in medicine. http://id.loc.gov/authorities/subjects/sh85029080 Langues de spécialité. Analyse de la conversation. Comportement verbal. Communication dans les services sociaux. Communication en médecine. PSYCHOLOGY Social Psychology. bisacsh Communication in human services fast Communication in medicine fast Conversation analysis fast Sublanguage fast Verbal behavior fast Languages & Literatures. hilcc Philology & Linguistics. hilcc |
| topic_facet | Sublanguage. Conversation analysis. Verbal behavior. Communication in human services. Communication in medicine. Langues de spécialité. Analyse de la conversation. Comportement verbal. Communication dans les services sociaux. Communication en médecine. PSYCHOLOGY Social Psychology. Communication in human services Communication in medicine Conversation analysis Sublanguage Verbal behavior Languages & Literatures. Philology & Linguistics. |
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| work_keys_str_mv | AT chevalierfabiennehg producingandmanagingrestrictedactivitiesavoidanceandwithholdingininstitutionalinteraction |