Sorry about that :: the language of public apology /
In Sorry About That, Edwin Battistella analyzes the public apologies of presidents, politicians, entertainers, and businessmen, situating the apology within American popular culture.
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Oxford ; New York :
Oxford University Press,
[2014]
|
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | In Sorry About That, Edwin Battistella analyzes the public apologies of presidents, politicians, entertainers, and businessmen, situating the apology within American popular culture. |
Beschreibung: | 1 online resource (xii, 217 pages) |
Bibliographie: | Includes bibliographical references (pages 191-210) and index. |
ISBN: | 9780199300921 0199300925 1306562082 9781306562089 |
Internformat
MARC
LEADER | 00000cam a2200000 i 4500 | ||
---|---|---|---|
001 | ZDB-4-EBA-ocn875894576 | ||
003 | OCoLC | ||
005 | 20241004212047.0 | ||
006 | m o d | ||
007 | cr cnu---unuuu | ||
008 | 140407t20142014enk ob 001 0 eng d | ||
040 | |a N$T |b eng |e rda |e pn |c N$T |d YDXCP |d IDEBK |d CDX |d OCLCF |d IAD |d EBLCP |d DOS |d OCLCQ |d MERUC |d OCLCQ |d UUM |d INT |d JBG |d OCLCQ |d G3B |d IGB |d STF |d AU@ |d ZCU |d OCLCQ |d MQY |d OCLCQ |d INARC |d OCLCO |d OCLCQ |d SDF |d OCLCQ |d OCLCO |d OCLCL |d EZC |d OCLCO | ||
019 | |a 875632586 |a 1034944071 | ||
020 | |a 9780199300921 |q (electronic bk.) | ||
020 | |a 0199300925 |q (electronic bk.) | ||
020 | |a 1306562082 |q (ebk) | ||
020 | |a 9781306562089 |q (ebk) | ||
020 | |z 9780199300914 | ||
020 | |z 0199300917 | ||
035 | |a (OCoLC)875894576 |z (OCoLC)875632586 |z (OCoLC)1034944071 | ||
037 | |a 587459 |b MIL | ||
050 | 4 | |a P126 |b .B37 2014eb | |
072 | 7 | |a PSY |x 003000 |2 bisacsh | |
072 | 7 | |a SEL |x 031000 |2 bisacsh | |
072 | 7 | |a SEL |x 016000 |2 bisacsh | |
072 | 7 | |a SEL |x 027000 |2 bisacsh | |
082 | 7 | |a 158.2 |2 23 | |
049 | |a MAIN | ||
100 | 1 | |a Battistella, Edwin L., |e author. |0 http://id.loc.gov/authorities/names/n86851833 | |
245 | 1 | 0 | |a Sorry about that : |b the language of public apology / |c Edwin L. Battistella. |
264 | 1 | |a Oxford ; |a New York : |b Oxford University Press, |c [2014] | |
264 | 4 | |c ©2014 | |
300 | |a 1 online resource (xii, 217 pages) | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
338 | |a online resource |b cr |2 rdacarrier | ||
504 | |a Includes bibliographical references (pages 191-210) and index. | ||
505 | 0 | |a The scope of apologies -- How apologies succeed and fail -- How we literally apologize -- Sorry, regrets, and more -- True confessions -- Verbal self-defense -- National apologies -- International apologies -- Why we apologize, or don't -- Apology in American culture. A reader's guide to analyzing apologies. | |
588 | 0 | |a Print version record. | |
520 | |a In Sorry About That, Edwin Battistella analyzes the public apologies of presidents, politicians, entertainers, and businessmen, situating the apology within American popular culture. | ||
650 | 0 | |a Linguistic analysis (Linguistics) |0 http://id.loc.gov/authorities/subjects/sh85077213 | |
650 | 0 | |a Apologizing. |0 http://id.loc.gov/authorities/subjects/sh85006042 | |
650 | 6 | |a Analyse linguistique (Linguistique) | |
650 | 6 | |a Excuses (Regret) | |
650 | 7 | |a PSYCHOLOGY |x Applied Psychology. |2 bisacsh | |
650 | 7 | |a SELF-HELP |x Personal Growth |x General. |2 bisacsh | |
650 | 7 | |a SELF-HELP |x Personal Growth |x Happiness. |2 bisacsh | |
650 | 7 | |a SELF-HELP |x Personal Growth |x Success. |2 bisacsh | |
650 | 7 | |a Apologizing |2 fast | |
650 | 7 | |a Linguistic analysis (Linguistics) |2 fast | |
655 | 7 | |a dissertations. |2 aat | |
655 | 7 | |a Academic theses |2 fast | |
655 | 7 | |a Academic theses. |2 lcgft |0 http://id.loc.gov/authorities/genreForms/gf2014026039 | |
655 | 7 | |a Thèses et écrits académiques. |2 rvmgf | |
758 | |i has work: |a Sorry about that (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGQKKgG4T7cVWxtCq4HjYP |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
776 | 0 | 8 | |i Print version: |a Battistella, Edwin L. |t Sorry about that |z 9780199300914 |w (DLC) 2013033233 |w (OCoLC)861541287 |
856 | 4 | 0 | |l FWS01 |p ZDB-4-EBA |q FWS_PDA_EBA |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=751871 |3 Volltext |
938 | |a Coutts Information Services |b COUT |n 27988107 | ||
938 | |a ProQuest Ebook Central |b EBLB |n EBL1665557 | ||
938 | |a EBSCOhost |b EBSC |n 751871 | ||
938 | |a ProQuest MyiLibrary Digital eBook Collection |b IDEB |n cis27988107 | ||
938 | |a Internet Archive |b INAR |n sorryaboutthatla0000batt_o7g7 | ||
938 | |a YBP Library Services |b YANK |n 11728399 | ||
994 | |a 92 |b GEBAY | ||
912 | |a ZDB-4-EBA | ||
049 | |a DE-863 |
Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBA-ocn875894576 |
---|---|
_version_ | 1816882266841808897 |
adam_text | |
any_adam_object | |
author | Battistella, Edwin L. |
author_GND | http://id.loc.gov/authorities/names/n86851833 |
author_facet | Battistella, Edwin L. |
author_role | aut |
author_sort | Battistella, Edwin L. |
author_variant | e l b el elb |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | P - Language and Literature |
callnumber-label | P126 |
callnumber-raw | P126 .B37 2014eb |
callnumber-search | P126 .B37 2014eb |
callnumber-sort | P 3126 B37 42014EB |
callnumber-subject | P - Philology and Linguistics |
collection | ZDB-4-EBA |
contents | The scope of apologies -- How apologies succeed and fail -- How we literally apologize -- Sorry, regrets, and more -- True confessions -- Verbal self-defense -- National apologies -- International apologies -- Why we apologize, or don't -- Apology in American culture. A reader's guide to analyzing apologies. |
ctrlnum | (OCoLC)875894576 |
dewey-full | 158.2 |
dewey-hundreds | 100 - Philosophy & psychology |
dewey-ones | 158 - Applied psychology |
dewey-raw | 158.2 |
dewey-search | 158.2 |
dewey-sort | 3158.2 |
dewey-tens | 150 - Psychology |
discipline | Psychologie |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>03720cam a2200733 i 4500</leader><controlfield tag="001">ZDB-4-EBA-ocn875894576</controlfield><controlfield tag="003">OCoLC</controlfield><controlfield tag="005">20241004212047.0</controlfield><controlfield tag="006">m o d </controlfield><controlfield tag="007">cr cnu---unuuu</controlfield><controlfield tag="008">140407t20142014enk ob 001 0 eng d</controlfield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">N$T</subfield><subfield code="b">eng</subfield><subfield code="e">rda</subfield><subfield code="e">pn</subfield><subfield code="c">N$T</subfield><subfield code="d">YDXCP</subfield><subfield code="d">IDEBK</subfield><subfield code="d">CDX</subfield><subfield code="d">OCLCF</subfield><subfield code="d">IAD</subfield><subfield code="d">EBLCP</subfield><subfield code="d">DOS</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">MERUC</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">UUM</subfield><subfield code="d">INT</subfield><subfield code="d">JBG</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">G3B</subfield><subfield code="d">IGB</subfield><subfield code="d">STF</subfield><subfield code="d">AU@</subfield><subfield code="d">ZCU</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">MQY</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">INARC</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">SDF</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCL</subfield><subfield code="d">EZC</subfield><subfield code="d">OCLCO</subfield></datafield><datafield tag="019" ind1=" " ind2=" "><subfield code="a">875632586</subfield><subfield code="a">1034944071</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780199300921</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0199300925</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1306562082</subfield><subfield code="q">(ebk)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781306562089</subfield><subfield code="q">(ebk)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9780199300914</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">0199300917</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)875894576</subfield><subfield code="z">(OCoLC)875632586</subfield><subfield code="z">(OCoLC)1034944071</subfield></datafield><datafield tag="037" ind1=" " ind2=" "><subfield code="a">587459</subfield><subfield code="b">MIL</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">P126</subfield><subfield code="b">.B37 2014eb</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">PSY</subfield><subfield code="x">003000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">SEL</subfield><subfield code="x">031000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">SEL</subfield><subfield code="x">016000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">SEL</subfield><subfield code="x">027000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">158.2</subfield><subfield code="2">23</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">MAIN</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Battistella, Edwin L.,</subfield><subfield code="e">author.</subfield><subfield code="0">http://id.loc.gov/authorities/names/n86851833</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Sorry about that :</subfield><subfield code="b">the language of public apology /</subfield><subfield code="c">Edwin L. Battistella.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Oxford ;</subfield><subfield code="a">New York :</subfield><subfield code="b">Oxford University Press,</subfield><subfield code="c">[2014]</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">©2014</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (xii, 217 pages)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references (pages 191-210) and index.</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">The scope of apologies -- How apologies succeed and fail -- How we literally apologize -- Sorry, regrets, and more -- True confessions -- Verbal self-defense -- National apologies -- International apologies -- Why we apologize, or don't -- Apology in American culture. A reader's guide to analyzing apologies.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Print version record.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">In Sorry About That, Edwin Battistella analyzes the public apologies of presidents, politicians, entertainers, and businessmen, situating the apology within American popular culture.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Linguistic analysis (Linguistics)</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85077213</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Apologizing.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85006042</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Analyse linguistique (Linguistique)</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Excuses (Regret)</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">PSYCHOLOGY</subfield><subfield code="x">Applied Psychology.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">SELF-HELP</subfield><subfield code="x">Personal Growth</subfield><subfield code="x">General.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">SELF-HELP</subfield><subfield code="x">Personal Growth</subfield><subfield code="x">Happiness.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">SELF-HELP</subfield><subfield code="x">Personal Growth</subfield><subfield code="x">Success.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Apologizing</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Linguistic analysis (Linguistics)</subfield><subfield code="2">fast</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="a">dissertations.</subfield><subfield code="2">aat</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="a">Academic theses</subfield><subfield code="2">fast</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="a">Academic theses.</subfield><subfield code="2">lcgft</subfield><subfield code="0">http://id.loc.gov/authorities/genreForms/gf2014026039</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="a">Thèses et écrits académiques.</subfield><subfield code="2">rvmgf</subfield></datafield><datafield tag="758" ind1=" " ind2=" "><subfield code="i">has work:</subfield><subfield code="a">Sorry about that (Text)</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCGQKKgG4T7cVWxtCq4HjYP</subfield><subfield code="4">https://id.oclc.org/worldcat/ontology/hasWork</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="a">Battistella, Edwin L.</subfield><subfield code="t">Sorry about that</subfield><subfield code="z">9780199300914</subfield><subfield code="w">(DLC) 2013033233</subfield><subfield code="w">(OCoLC)861541287</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="l">FWS01</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FWS_PDA_EBA</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=751871</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Coutts Information Services</subfield><subfield code="b">COUT</subfield><subfield code="n">27988107</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest Ebook Central</subfield><subfield code="b">EBLB</subfield><subfield code="n">EBL1665557</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">EBSCOhost</subfield><subfield code="b">EBSC</subfield><subfield code="n">751871</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest MyiLibrary Digital eBook Collection</subfield><subfield code="b">IDEB</subfield><subfield code="n">cis27988107</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Internet Archive</subfield><subfield code="b">INAR</subfield><subfield code="n">sorryaboutthatla0000batt_o7g7</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">YBP Library Services</subfield><subfield code="b">YANK</subfield><subfield code="n">11728399</subfield></datafield><datafield tag="994" ind1=" " ind2=" "><subfield code="a">92</subfield><subfield code="b">GEBAY</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBA</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield></datafield></record></collection> |
genre | dissertations. aat Academic theses fast Academic theses. lcgft http://id.loc.gov/authorities/genreForms/gf2014026039 Thèses et écrits académiques. rvmgf |
genre_facet | dissertations. Academic theses Academic theses. Thèses et écrits académiques. |
id | ZDB-4-EBA-ocn875894576 |
illustrated | Not Illustrated |
indexdate | 2024-11-27T13:25:53Z |
institution | BVB |
isbn | 9780199300921 0199300925 1306562082 9781306562089 |
language | English |
oclc_num | 875894576 |
open_access_boolean | |
owner | MAIN DE-863 DE-BY-FWS |
owner_facet | MAIN DE-863 DE-BY-FWS |
physical | 1 online resource (xii, 217 pages) |
psigel | ZDB-4-EBA |
publishDate | 2014 |
publishDateSearch | 2014 |
publishDateSort | 2014 |
publisher | Oxford University Press, |
record_format | marc |
spelling | Battistella, Edwin L., author. http://id.loc.gov/authorities/names/n86851833 Sorry about that : the language of public apology / Edwin L. Battistella. Oxford ; New York : Oxford University Press, [2014] ©2014 1 online resource (xii, 217 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references (pages 191-210) and index. The scope of apologies -- How apologies succeed and fail -- How we literally apologize -- Sorry, regrets, and more -- True confessions -- Verbal self-defense -- National apologies -- International apologies -- Why we apologize, or don't -- Apology in American culture. A reader's guide to analyzing apologies. Print version record. In Sorry About That, Edwin Battistella analyzes the public apologies of presidents, politicians, entertainers, and businessmen, situating the apology within American popular culture. Linguistic analysis (Linguistics) http://id.loc.gov/authorities/subjects/sh85077213 Apologizing. http://id.loc.gov/authorities/subjects/sh85006042 Analyse linguistique (Linguistique) Excuses (Regret) PSYCHOLOGY Applied Psychology. bisacsh SELF-HELP Personal Growth General. bisacsh SELF-HELP Personal Growth Happiness. bisacsh SELF-HELP Personal Growth Success. bisacsh Apologizing fast Linguistic analysis (Linguistics) fast dissertations. aat Academic theses fast Academic theses. lcgft http://id.loc.gov/authorities/genreForms/gf2014026039 Thèses et écrits académiques. rvmgf has work: Sorry about that (Text) https://id.oclc.org/worldcat/entity/E39PCGQKKgG4T7cVWxtCq4HjYP https://id.oclc.org/worldcat/ontology/hasWork Print version: Battistella, Edwin L. Sorry about that 9780199300914 (DLC) 2013033233 (OCoLC)861541287 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=751871 Volltext |
spellingShingle | Battistella, Edwin L. Sorry about that : the language of public apology / The scope of apologies -- How apologies succeed and fail -- How we literally apologize -- Sorry, regrets, and more -- True confessions -- Verbal self-defense -- National apologies -- International apologies -- Why we apologize, or don't -- Apology in American culture. A reader's guide to analyzing apologies. Linguistic analysis (Linguistics) http://id.loc.gov/authorities/subjects/sh85077213 Apologizing. http://id.loc.gov/authorities/subjects/sh85006042 Analyse linguistique (Linguistique) Excuses (Regret) PSYCHOLOGY Applied Psychology. bisacsh SELF-HELP Personal Growth General. bisacsh SELF-HELP Personal Growth Happiness. bisacsh SELF-HELP Personal Growth Success. bisacsh Apologizing fast Linguistic analysis (Linguistics) fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh85077213 http://id.loc.gov/authorities/subjects/sh85006042 http://id.loc.gov/authorities/genreForms/gf2014026039 |
title | Sorry about that : the language of public apology / |
title_auth | Sorry about that : the language of public apology / |
title_exact_search | Sorry about that : the language of public apology / |
title_full | Sorry about that : the language of public apology / Edwin L. Battistella. |
title_fullStr | Sorry about that : the language of public apology / Edwin L. Battistella. |
title_full_unstemmed | Sorry about that : the language of public apology / Edwin L. Battistella. |
title_short | Sorry about that : |
title_sort | sorry about that the language of public apology |
title_sub | the language of public apology / |
topic | Linguistic analysis (Linguistics) http://id.loc.gov/authorities/subjects/sh85077213 Apologizing. http://id.loc.gov/authorities/subjects/sh85006042 Analyse linguistique (Linguistique) Excuses (Regret) PSYCHOLOGY Applied Psychology. bisacsh SELF-HELP Personal Growth General. bisacsh SELF-HELP Personal Growth Happiness. bisacsh SELF-HELP Personal Growth Success. bisacsh Apologizing fast Linguistic analysis (Linguistics) fast |
topic_facet | Linguistic analysis (Linguistics) Apologizing. Analyse linguistique (Linguistique) Excuses (Regret) PSYCHOLOGY Applied Psychology. SELF-HELP Personal Growth General. SELF-HELP Personal Growth Happiness. SELF-HELP Personal Growth Success. Apologizing dissertations. Academic theses Academic theses. Thèses et écrits académiques. |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=751871 |
work_keys_str_mv | AT battistellaedwinl sorryaboutthatthelanguageofpublicapology |