Critical Thoughts From A Government Mindset.:
The chapters in 'Critical Thoughts From A Government Mindset' have been grouped into three categories: (1) strategic management; (2) e-government development and practices; and (3) identity management.
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Oxford :
Chartridge Books Oxford,
2013.
|
| Schlagworte: | |
| Online-Zugang: | DE-862 DE-863 |
| Zusammenfassung: | The chapters in 'Critical Thoughts From A Government Mindset' have been grouped into three categories: (1) strategic management; (2) e-government development and practices; and (3) identity management. |
| Beschreibung: | 1 online resource (481 pages) |
| ISBN: | 9781909287655 1909287652 |
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| 505 | 0 | |a Cover; Title Page; Copyright; Contents; Foreword by His Highness Sheikh Saif Bin Zayed Al Nahyan; Foreword Professor Konrad Raczkowski; Foreword by Chairman Bingxin Wu; Author's note; Preface; About the author; Part 1: Strategic management; 1 Corporate government strategy development: a case study; Introduction; The Emirates ID background: the strategic context; Project achievements; Strategy impact on Emirates ID; Lessons learned; Conclusion; References; 2 Customer relationship management: proposed framework from a government perspective; Introduction; Customer Relationship Management (CRM). | |
| 505 | 8 | |a CRM componentsThe allure of CRM technology; The limitations of CRM technology; CRM technology in the context of contemporary communication and service delivery channels; Cloud-based CRM solutions; The complexity of customer relationships in government; Research and development methodology; A proposed CRM framework; Conclusion; References; Part 2: e-Government; 3 e-Government strategies: the case of the United Arab Emirates; Introduction; e-Government: the power of technology; Trust and confidence; e-Government in GCC countries; UAE e-government strategic framework 2012-2014. | |
| 505 | 8 | |a The UAE national identity management infrastructureConclusion; References; 4 e-Government in Arab countries: a six-stage road map to develop the public sector; Introduction; Citizen-centric government; e-Government maturity models; Information society; The United Nations e-government assessment; e-Government in the context of Arab countries; A potential road map of e-government in Arab countries; Conclusion; References; 5 e-Voting in the UAE FNC elections: a case study; Introduction; Research methodology; Elections and voting; Literature review; e-Voting deployment around the world. | |
| 505 | 8 | |a The UAE FNC electionsSuccess factors; Lessons learned; Conclusion; References; Appendix 1; The National Election Commission (NEC); The Election Management Committee; The Emirates Committee; The Appeals Committee; The Media Committee; The Security Committee; Appendix 2:; Part 3: Identity management; 6 Identity and mobility in a digital world; Introduction; The convergence of digital technology; The UAE digital identity system; The UAE ID and service eco-system; The UAE national ID card and the establishment of trust; Enabling mobile transactions. | |
| 505 | 8 | |a The UAE national ID card and the future of mobilityConclusion; References; 7 Data ownership: who owns 'my data'?; Introduction; Data: a matter of interpretation; The personal data ecosystem and ownership; The need to redefine the ecosystem; Conclusion; References; 8 Triggering the smart card reader supply chain; Introduction; The UAE: a regional leader in electronic identity (e-ID); ID card readers and the reader supply chain in the UAE; The role of the UAE Identity Authority in the ID card reader market; Conclusion; References; Back Cover. | |
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| contents | Cover; Title Page; Copyright; Contents; Foreword by His Highness Sheikh Saif Bin Zayed Al Nahyan; Foreword Professor Konrad Raczkowski; Foreword by Chairman Bingxin Wu; Author's note; Preface; About the author; Part 1: Strategic management; 1 Corporate government strategy development: a case study; Introduction; The Emirates ID background: the strategic context; Project achievements; Strategy impact on Emirates ID; Lessons learned; Conclusion; References; 2 Customer relationship management: proposed framework from a government perspective; Introduction; Customer Relationship Management (CRM). CRM componentsThe allure of CRM technology; The limitations of CRM technology; CRM technology in the context of contemporary communication and service delivery channels; Cloud-based CRM solutions; The complexity of customer relationships in government; Research and development methodology; A proposed CRM framework; Conclusion; References; Part 2: e-Government; 3 e-Government strategies: the case of the United Arab Emirates; Introduction; e-Government: the power of technology; Trust and confidence; e-Government in GCC countries; UAE e-government strategic framework 2012-2014. The UAE national identity management infrastructureConclusion; References; 4 e-Government in Arab countries: a six-stage road map to develop the public sector; Introduction; Citizen-centric government; e-Government maturity models; Information society; The United Nations e-government assessment; e-Government in the context of Arab countries; A potential road map of e-government in Arab countries; Conclusion; References; 5 e-Voting in the UAE FNC elections: a case study; Introduction; Research methodology; Elections and voting; Literature review; e-Voting deployment around the world. The UAE FNC electionsSuccess factors; Lessons learned; Conclusion; References; Appendix 1; The National Election Commission (NEC); The Election Management Committee; The Emirates Committee; The Appeals Committee; The Media Committee; The Security Committee; Appendix 2:; Part 3: Identity management; 6 Identity and mobility in a digital world; Introduction; The convergence of digital technology; The UAE digital identity system; The UAE ID and service eco-system; The UAE national ID card and the establishment of trust; Enabling mobile transactions. The UAE national ID card and the future of mobilityConclusion; References; 7 Data ownership: who owns 'my data'?; Introduction; Data: a matter of interpretation; The personal data ecosystem and ownership; The need to redefine the ecosystem; Conclusion; References; 8 Triggering the smart card reader supply chain; Introduction; The UAE: a regional leader in electronic identity (e-ID); ID card readers and the reader supply chain in the UAE; The role of the UAE Identity Authority in the ID card reader market; Conclusion; References; Back Cover. |
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| dewey-ones | 352 - General considerations of public administration |
| dewey-raw | 352.3802854678 |
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| spelling | Al-Khouri, Dr Ali M. Critical Thoughts From A Government Mindset. Oxford : Chartridge Books Oxford, 2013. 1 online resource (481 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Cover; Title Page; Copyright; Contents; Foreword by His Highness Sheikh Saif Bin Zayed Al Nahyan; Foreword Professor Konrad Raczkowski; Foreword by Chairman Bingxin Wu; Author's note; Preface; About the author; Part 1: Strategic management; 1 Corporate government strategy development: a case study; Introduction; The Emirates ID background: the strategic context; Project achievements; Strategy impact on Emirates ID; Lessons learned; Conclusion; References; 2 Customer relationship management: proposed framework from a government perspective; Introduction; Customer Relationship Management (CRM). CRM componentsThe allure of CRM technology; The limitations of CRM technology; CRM technology in the context of contemporary communication and service delivery channels; Cloud-based CRM solutions; The complexity of customer relationships in government; Research and development methodology; A proposed CRM framework; Conclusion; References; Part 2: e-Government; 3 e-Government strategies: the case of the United Arab Emirates; Introduction; e-Government: the power of technology; Trust and confidence; e-Government in GCC countries; UAE e-government strategic framework 2012-2014. The UAE national identity management infrastructureConclusion; References; 4 e-Government in Arab countries: a six-stage road map to develop the public sector; Introduction; Citizen-centric government; e-Government maturity models; Information society; The United Nations e-government assessment; e-Government in the context of Arab countries; A potential road map of e-government in Arab countries; Conclusion; References; 5 e-Voting in the UAE FNC elections: a case study; Introduction; Research methodology; Elections and voting; Literature review; e-Voting deployment around the world. The UAE FNC electionsSuccess factors; Lessons learned; Conclusion; References; Appendix 1; The National Election Commission (NEC); The Election Management Committee; The Emirates Committee; The Appeals Committee; The Media Committee; The Security Committee; Appendix 2:; Part 3: Identity management; 6 Identity and mobility in a digital world; Introduction; The convergence of digital technology; The UAE digital identity system; The UAE ID and service eco-system; The UAE national ID card and the establishment of trust; Enabling mobile transactions. The UAE national ID card and the future of mobilityConclusion; References; 7 Data ownership: who owns 'my data'?; Introduction; Data: a matter of interpretation; The personal data ecosystem and ownership; The need to redefine the ecosystem; Conclusion; References; 8 Triggering the smart card reader supply chain; Introduction; The UAE: a regional leader in electronic identity (e-ID); ID card readers and the reader supply chain in the UAE; The role of the UAE Identity Authority in the ID card reader market; Conclusion; References; Back Cover. The chapters in 'Critical Thoughts From A Government Mindset' have been grouped into three categories: (1) strategic management; (2) e-government development and practices; and (3) identity management. Print version record. Internet in public administration United Arab Emirates. Public administration United Arab Emirates. Electronic voting United Arab Emirates. Biometric identification United Arab Emirates. Internet in public administration Arab countries. Administration publique en ligne Émirats arabes unis. Administration publique (Science) Émirats arabes unis. Vote électronique Émirats arabes unis. Identification biométrique Émirats arabes unis. Administration publique en ligne États arabes. POLITICAL SCIENCE Public Affairs & Administration. bisacsh Biometric identification fast Electronic voting fast Internet in public administration fast Public administration fast Arab countries fast United Arab Emirates fast https://id.oclc.org/worldcat/entity/E39PBJghmby3YVhrhqgP9H3vpP Print version: Al-Khouri, Dr Ali M. Critical Thoughts From A Government Mindset. Oxford : Chartridge Books Oxford, ©2013 9781909287631 |
| spellingShingle | Al-Khouri, Dr Ali M. Critical Thoughts From A Government Mindset. Cover; Title Page; Copyright; Contents; Foreword by His Highness Sheikh Saif Bin Zayed Al Nahyan; Foreword Professor Konrad Raczkowski; Foreword by Chairman Bingxin Wu; Author's note; Preface; About the author; Part 1: Strategic management; 1 Corporate government strategy development: a case study; Introduction; The Emirates ID background: the strategic context; Project achievements; Strategy impact on Emirates ID; Lessons learned; Conclusion; References; 2 Customer relationship management: proposed framework from a government perspective; Introduction; Customer Relationship Management (CRM). CRM componentsThe allure of CRM technology; The limitations of CRM technology; CRM technology in the context of contemporary communication and service delivery channels; Cloud-based CRM solutions; The complexity of customer relationships in government; Research and development methodology; A proposed CRM framework; Conclusion; References; Part 2: e-Government; 3 e-Government strategies: the case of the United Arab Emirates; Introduction; e-Government: the power of technology; Trust and confidence; e-Government in GCC countries; UAE e-government strategic framework 2012-2014. The UAE national identity management infrastructureConclusion; References; 4 e-Government in Arab countries: a six-stage road map to develop the public sector; Introduction; Citizen-centric government; e-Government maturity models; Information society; The United Nations e-government assessment; e-Government in the context of Arab countries; A potential road map of e-government in Arab countries; Conclusion; References; 5 e-Voting in the UAE FNC elections: a case study; Introduction; Research methodology; Elections and voting; Literature review; e-Voting deployment around the world. The UAE FNC electionsSuccess factors; Lessons learned; Conclusion; References; Appendix 1; The National Election Commission (NEC); The Election Management Committee; The Emirates Committee; The Appeals Committee; The Media Committee; The Security Committee; Appendix 2:; Part 3: Identity management; 6 Identity and mobility in a digital world; Introduction; The convergence of digital technology; The UAE digital identity system; The UAE ID and service eco-system; The UAE national ID card and the establishment of trust; Enabling mobile transactions. The UAE national ID card and the future of mobilityConclusion; References; 7 Data ownership: who owns 'my data'?; Introduction; Data: a matter of interpretation; The personal data ecosystem and ownership; The need to redefine the ecosystem; Conclusion; References; 8 Triggering the smart card reader supply chain; Introduction; The UAE: a regional leader in electronic identity (e-ID); ID card readers and the reader supply chain in the UAE; The role of the UAE Identity Authority in the ID card reader market; Conclusion; References; Back Cover. Internet in public administration United Arab Emirates. Public administration United Arab Emirates. Electronic voting United Arab Emirates. Biometric identification United Arab Emirates. Internet in public administration Arab countries. Administration publique en ligne Émirats arabes unis. Administration publique (Science) Émirats arabes unis. Vote électronique Émirats arabes unis. Identification biométrique Émirats arabes unis. Administration publique en ligne États arabes. POLITICAL SCIENCE Public Affairs & Administration. bisacsh Biometric identification fast Electronic voting fast Internet in public administration fast Public administration fast |
| title | Critical Thoughts From A Government Mindset. |
| title_auth | Critical Thoughts From A Government Mindset. |
| title_exact_search | Critical Thoughts From A Government Mindset. |
| title_full | Critical Thoughts From A Government Mindset. |
| title_fullStr | Critical Thoughts From A Government Mindset. |
| title_full_unstemmed | Critical Thoughts From A Government Mindset. |
| title_short | Critical Thoughts From A Government Mindset. |
| title_sort | critical thoughts from a government mindset |
| topic | Internet in public administration United Arab Emirates. Public administration United Arab Emirates. Electronic voting United Arab Emirates. Biometric identification United Arab Emirates. Internet in public administration Arab countries. Administration publique en ligne Émirats arabes unis. Administration publique (Science) Émirats arabes unis. Vote électronique Émirats arabes unis. Identification biométrique Émirats arabes unis. Administration publique en ligne États arabes. POLITICAL SCIENCE Public Affairs & Administration. bisacsh Biometric identification fast Electronic voting fast Internet in public administration fast Public administration fast |
| topic_facet | Internet in public administration United Arab Emirates. Public administration United Arab Emirates. Electronic voting United Arab Emirates. Biometric identification United Arab Emirates. Internet in public administration Arab countries. Administration publique en ligne Émirats arabes unis. Administration publique (Science) Émirats arabes unis. Vote électronique Émirats arabes unis. Identification biométrique Émirats arabes unis. Administration publique en ligne États arabes. POLITICAL SCIENCE Public Affairs & Administration. Biometric identification Electronic voting Internet in public administration Public administration Arab countries United Arab Emirates |
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